Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.

Phillip was awesome! He was earlier than our agreed pick up time and very friendly! He would even…read moretext you a day before the pick up which I find very professional in doing business like me. I would highly recommend his shuttle service company and would definitely call him again if ever I'll be needing his service.

Have ridden woth Grace Shuttle multiple times. Usually I text to set up an early drop off for the…read moreLA area airports (LAX, BUR, SNA). 10/10 would recommend agaib

Talk about prompt service. Jamar was great, he was friendly and professional…read more If you need a shuttle service, give these guys a call. Highly recommend.

Nothing my short of amazing. Great communication. Comfortable ride. Everything went smoothly with…read morethem and their transportation service. It is a very impressive company with such great people. Jamar and Cecelia .. you guys are great! Even the return flight was no problem. They have my flight information and they were there already waiting for me and my family at LAX.. on stand by. So we didn't have to wait any minute for them which makes it even better after a long flight. This was my first time using them but it definitely will not be my last! thanks so much for your awesome service

Our family uses Vick at Route 66 Cab Company to get us to LAX for business and pleasure travel…read more Vick is awesome, he goes above and beyond. He's excellent at customer communication and services, punctual and professional, friendly and his car is spotless. I highly recommend Vick. John Sheehan Managing Attorney The Barnes Firm. Monrovia resident.

Stress-free experience. Reliable service at a great price…read more We have used Vick's service twice this past June 2025 and both times were smooth sailing. We had quite a bit of luggage (2 passengers and 5+ bags) and he generously accommodated us. I would recommend to let him know about your luggage situation in advance. I was worried about the LAX traffic on Friday night (as I have missed a flight before) but fortunately he knows his way around the place and got us there earlier than expected. On our second trip home, Vick kindly double-checked our flight details when there was a timezone mix-up during our route from Korea to HK to LA. Without his help, we might've been stranded at the airport. If you want a reliable and thoughtful driver then don't hesitate to call and book him. We'll definitely be using his service again for future trips and we highly recommend him to anyone looking for peace of mind when traveling to/from the airport.

David was amazing! Reliable, honest and flexible. For leg surgery and transport after the…read moreoperation, my mind was at ease. I fully trusted his service and courteous support. Great company!

So great!! Lovely people; kind, and very patient with the ambiguity and complexity of different…read moresituations. We've used them a few times and intend to use again. Always on time and reasonably priced! Thank you!

Excellent service office staff always answered usually never has to wait long for cab to show up…read morecars clan drivers friendly used to use them alot during a time I didnt have a license pre Uber , cheaper than uber nowadays. They were great with my elderly parents

Do not use them! Driver asked if I understood Spanish, I said no, even though I do. He apparently…read moreput in wrong address into GPS, hoping I would not realize he is wasting my time and money. If I had let him, he would have taken me to more neighborhoods off Descanso Drive instead of taking me to Descanso Gardens. Upon arrival, I wanted to pay by credit card and was told there would be a $3.00 surcharge. A 3% surcharge would not be uncommon, which would have been less than $1.00,based on the total fare. I offered to pay in cash, but he insisted he didn't have change. When I rounded up the fare, all of sudden he had change. I am not sure if the company is aware of what their drivers do. I had used previously with no problems, but this driver certainly needs to be fired.

Amazing driver, amazing dispatch, amazing communication, quick responses, friendly team, responsive…read more- overall 5/5 stars! I'd use them again and again! You do get the name and phone number for your driver prior to arrival, mine arrived promptly and timely, and he was just a great guy! "Byron, I just wanted to reach out and personally thank you for a wonderful experience, and for being such a wonderful chauffeur for the kids prom event. We were very happy and lucky to have had you as our person for the event. The kids said you were a wonderful person, and we knew that at first meet, May 2nd, 2026! :) We hope you are having a great day. God bless you!"

This company is really fantastic. Excellent customer service and drivers. Our flight was really…read moredelayed getting in and the driver was so nice about it and helped us get home safely and comfortably.

Better programs elsewhere. Don't let what you see with your…read moreeyes delude you. Just because it is new-looking. Poor service delivery.

From the owner: WelbeHealth provides full-service care to help seniors age well at home and in their community,…read moreoften at no cost. Services include medical, coordination, home care, dental, transport, physical therapy, prescriptions, social activities and meals.

Had a great experience with my driver, Chris. He was punctual, professional, and made the whole…read moreride stress-free from start to finish. The car was clean and comfortable, and he drove safely while still getting me to LAX Terminal 3 on time. What really stood out was his friendly attitude and attention to detail--he made sure I had everything I needed and kept the trip smooth and easy. I'd definitely recommend Arkwood to anyone looking for reliable and top-notch transportation! I will also be using Arkwood to my Sofi events from now on.

I contacted them 1 day early because i need a shuttle transpo from our house to lax. Chris…read moreanswered quickly. We scheduled a time for us to be picked up. He arrived on time. Very nice person, professional, and courteous. Will definitely use arkwood transpo next travel of mine.