Love this place! Post COVID I REALLY needed an eye exam,…read morecontacts, and glasses and found my way to Island Girl Eyecare. I'd been suffering from eye allergies and having some minor issues as well. The whole experience was a fantastic- everything from making your appointment to doing your new patient paperwork and submitting insurance cards can be done online right from your phone. When I arrived I was treated just like family. Thanks so much Island Girl- this girl can SEE now.

Good experience! Owner is a little chatty but sweet - only noting for those who might be trying to…read moresqueeze this in on a lunch break like me, it was not a quick appointment - though that's not a bad thing. Limited but modern selection of glasses. Nice waiting area and kids play area. Get there early for parking. I went on a random middle of the week day and was still challenging to park. Glasses came in a few days.

Took my 82 year old dad here for an eye appointment and also had an appointment myself and I was…read morereally impressed with the staff and Dr Cherilyn Lai. They have this cool retina scanner that you can pay extra for to get a better map of it, seemed pretty nifty! Dr Lai was very helpful and patient with any questions I had and everyone was really professional and nice with us. Their COVID practices seemed good too. Would highly recommend this place and intend to go here regularly for our yearly checkup! Oh one other thing, I have a weird issue with the drops that dilate your pupils. In the past when i got them I would be dilated and spacey looking for 48 hours. I told Dr Lai this and she used much weaker drops and it helped a lot! My appointment was at 10am and by 10pm my eyes were almost back to normal which is a huge improvement from other times. Thanks!!

My hubby and I come here once a year for our yearly eye exam and new set of glasses. They are…read morealways professional and helpful at the front desk, reminding us of our yearly checkups and they have a decent variety of frames from all the name brands and economy brands. I still wear the one Gucci brand frames most of time, from this office. If you need a stable consistent eye care office, check out this one!

I stumbled on Out to See and walked in to check it out. The staff ended up spending an inordinate…read moreamount of time with me. I mean a crazy amount of time and still remained amazingly patient, kind, and helpful throughout (the last place I got progressives from was a frustrating experience). For my night tinted RX night driving glasses, my needs didn't fit neatly into a box. Cory went the extra mile to find a work-around special order for me and they turned out perfect. I can finally drive at night safely again!! My new progressives are for a desk environment with a laptop closer to me and larger monitors further behind that and they work great! I am so happy to finally have something that works. The customer service is amazing. I have been so frustrated for so many years, that I really don't have words to adequately express my gratitude and relief for their patience, understanding, and willingness to actually help me.

This place is great! Our go to for all our reading glasses and sunglasses. So knowledgeable and…read morethey go the extra mile to make sure we get exactly what we want and need! Cory has the best customer service and does not rush you when he is with you. Dr Lauren is great too! In house eye exams and cares about your vision.

Dr.Tom's service is upfront& comforting! I feel comfortable…read moreduring my exam & trust his advice. He has nice & efficient staff & a good selection of glasses frames. A one stop shop for all your eye care needs. Very easy to find in Kaneohe, across from Bank of Hawaii in the professional bldg. Ample parking/ Handicap accessible , first floor corner office! Give Dr. Tom a visit!

Dr Tom is an amazing optometrist! In a short time frame, he'll have your vision and eye health…read morechecked out. He explains things well and keeps his equipment clean. His staff is very pleasant and everyone is very professional! Worth the drive to Kaneohe to receive excellent eye care.

Very friendly and thorough. He takes the time to review everything you should know regarding your…read moreeyes. I am glad I found him and will continue seeing him for my vision care.

I had a great experience here! I have tricare select so I came for my annual exam and everyone was…read moresuper nice and there was no problems with insurance. They also have a cool new high tech machine that takes a picture of the back of your eye (for an extra $40) which is an alternative to getting your eyes dilated. There is street parking or a very short walk from the parking garage.

I have always used Windward vision Center for services. I just recently had cataract surgery af…read morewent for dme glasses was serviced by Quinn he gave me excellent service. I wanted to thank him and the staff at Windward Vision Center

My first time here yesterday was such an amazingly wonderful experience !! Everyone here was so…read moreextremely l pleasant and helpful !! From the girls doing the pre tests to the girl helping me to pick my frames !! The doctor was awesome too Never expected a place inside a mall to be so wonderful !! (My last eye doctor was a private practice) I highly recommend this place ‼

Awesome service, very helpful and super friendly. I lost my contact visiting from out of town and…read morethey were able to help me get a new one.

Dr. Matsuda and the staff at the Windward Vision Center in Kailua are very kind, welcoming and…read moreprofessional. A visit at this office is always a fun and excellent experience. I'm so glad I got a recommendation more than 20 years ago and will never change to an other office.

The only reason I give Dr Nardin 4 rather than 5 stars is that there is usually a wait of 15…read moreminutes or so even when you have an appointment. I used to bring my father and he also had to wait. Otherwise, the office staff and assistant are courteous and efficient, and Dr Nardin is thorough in his exam. He told me that I have cataracts but that I'm not ready for surgery. He said other eye surgeons might push me to have surgery to make money, but he's not like that. Recently I moved away so had to stop going to Dr Nardin. When I asked for my records, they put it all on a flash drive. Much better than carrying around a stack of papers.

Immoral, threatened and assaulted me female, refused service requested, yeah wrong prescription…read morewouldn't correct it, still charged insurance company l Caution you can do better complete waste of time and money and disrespect to your insurance company

Dr. Nishizawa has been my optometrist for about 20 years now and what keeps me coming back is…read moreknowing that he provides me and my family the best vision care. Aside from being a nice and caring practitioner, he also is a serious professional who keeps up to date with the latest technology to understand better how our health affects our vision, and he appears to be very active in many professional organizations - as I gather from the awards he has in his office. While there has been turnover in his office with reception and his aides, there is one person who has been a constant for many years, but that aside doesn't diminish what an excellent professional Dr. Nishizawa is. Plus, I've had no issues with the staff. Then again, I have always been mindful of my words and actions as well, especially when I am driving in traffic from town to get to my appointment on time. And again, from past experience, working in the front isn't always fun or simple...you never know when the next irritated person may walk in and take things out on you. So if you're seriously looking for an Optometrist in the beautiful Kailua area, I recommend Dr. Nishizawa.

I've actually never been to this doctor, but I've had multiple pairs of glasses updated with new…read moreprescriptions, including sunglasses. They are a little pricey but 100% worth it as they do an excellent job and my glasses have always been perfect. I personally think the receptionists are nice and professional.

I am a very impulsive person and I had decided on a Sunday that I wanted my eyes to be checked. I…read moregoogled places nearby to me and to my surprise LensCrafters in Windward Mall was open and available for an appointment that same day! I walked in pretty much knowing what I wanted. I was instantly greeted and given forms to fill out since I was a new patient. While I waited for my turn I browsed the frame selection. Bill offered me great insight on the promotions going on and my insurance benefit. I chose a regular eyeglass frame as well as a sunglass frame. I was given an estimate after my insurance was deducted right then and there! I wasn't aware that my insurance offered buy one get one 50% off which worked out great! I liked going into my exam already having an idea of what cost I was looking at afterwards. I saw Dr. Kathy Iida. The receptionist who was also the technician (don't remember her name:/) was great. Dr. Iida was thorough with her exam and recommended great products for my dry eye as well as info regarding my vision change. After my exam I headed back up front to confirm my frame choices. Thank you to Bill again for letting me know of the different coating options available but respecting my choice in what I wanted. I didn't feel at all pressured into purchasing anything like most places make you feel. My eyeglasses came in the very next day! Again, big plus since I'm so impatient and like things right then and there. My sunglasses followed about 2 days after. Sharrod assisted me in adjusting and fine tuning my frames when I came for pick up and made sure I was happy with them before leaving. Side note, he said hi to me in a store and called me by my name after only meeting twice! I work in healthcare and make it a point to remember the names of my patients and it was nice to be on the other end!:) Great experience! Can't wait for my next annual exam :)

Going here is a waste of time. Just get your prescription details from the doctor or take a…read morescreenshot from their computer and then load it into an online service to save the hassle. I enjoyed trying on glasses but they are very slow and have so much paperwork / bureaucracy it is a huge hassle. Much faster and way cheaper to purchase glasses online! Take a picture of the glasses tag that you like and upload your prescription into AI and you'll be all set in minutes!