Delicious food and top notch service. Old school Italian, and a quite charming dining experienceread more

One of the best Italian Restaurants in the Roanoke area, Luigi's is one of my favorite restaurants…read morearound. The owner is very warm, kind, and hospitable, and every time I've dined there I've felt right at home. I've received excellent service in a cozy environment and the drinks and food have been to par with my high expectations of a restaurant of this nature. However, I was a bit disappointed when I dined there this time. Unfortunately the owner wasn't feeling well so she appointment one of her best servers as Host in charge. When I arrived, since I showed up without a reservation, she greeted me by asking what I wanted, if to order for takeout. This was a bit insulting, since I was there to dine in, like always. I then requested to seat in the well lit dining room, in my usual table next to the window. She consented and took me there. Shortly after, a young lady server shows up and greets me. Not giving me enough time to study the menu, she asks what I wanted to drink and what I wanted to order for dinner. Without asking for her opinion, she starts telling me what she thinks I should order as appetizer. It was like she was trying to rush me. I don't know if it was her inexperience or lack of training, but I was beginning to feel uncomfortable and asked the Host to change my server and explained the reason why. My server replacement was completely the opposite. He was the epitome of customer service. Philip had good manners, was respectful, and didn't rush me, taking his time to make sure I had a relaxing and enjoyable dining experience. The first thing he did was introduce himself as my new server. He then repeated my order that my previous server had taken to make sure it was right. I already had my Fried Calamari appetizer on the table. My house salad was with balsamic vinaigrette dressing. My Filet Mignon was to be cooked medium-rare and served with sautéed mushrooms, broccoli, and delicate new potatoes. During my meal, he made sure my Iced water glass was always full, and after my Filet was served and I had a chance of cutting it, he came by to make sure it was cooked appropriately, just like ordered. The Filet was cooked medium-rare, the broccoli was fresh, and the potatoes were delicious, but the mushrooms were not seasoned nor sautéed enough and were somewhat tasteless. For dessert, I had my favorite, the Brazilian Custard Pudding. As I was leaving my server opened the door for me and thanked me for dining there, while the Host stood inside without even having the courtesy to say goodbye. I hope the owner of the restaurant reads this review and takes action to see that her restaurant is run appropriately, and each of her customers is treated as they should.

Always a favorite and this trip did not disappoint. We weren't sure what time we would finish up…read moreour work on this particular Thursday evening so I waited to check for a table last minute. Thankfully we were able to get it with just a 30 minute wait or so. I had dreamed of arancini all day long only to find it was not on the menu any longer unfortunately! Heartbroken. All of our dishes were still delicious of course but please bring back the arancini! Service was impeccable, lighting and cocktails on point, still on my short list of all-time faves! Can't wait for our next visit!

Fortunato was an experience. From cozy posture friendly chairs to amazing filling and decadently…read morecooked meal, beautiful ambience, open kitchen, muted lighting, conscientious service.. this place is simply amazing. We were a group of eight, who magically became nine and we were accommodated. We let them know ahead that we had a vegetarian in the group, so they made markings to a separate menu card to help us choose. The drinks were well done, Food was so creative and done just right. For dessert we chose the chocolate salami platter, which was awesome. Our top recommendations, eggplant Parmesan, spinach and cheese pasta, roasted olives, brussels sprouts, and the chocolate platter. Give this place a try. Keep up the good work guys.!

Visited this spot for the first time for dinner, The staff was incredibly organized and…read moreprofessional. They have a solid menu variety--I highly recommend the traditional lasagna if you like pasta. ​The vibe here is great: clean, inviting, and it smells amazing the second you walk in. It's a very welcoming environment that isn't too loud or "over-the-top." Whether you're looking for a casual lunch or a nice dinner, this is the place. A huge thank you to the cooks and servers for the hard work--it was well worth the tip. Definitely check them out!

We're so happy with our first experience here! The pizza was fantastic, and the calamari was…read moreincredibly tender and fresh -- you can tell it's breaded in-house. Excellent job! It's refreshing to see a true family-owned and operated restaurant where you can feel the heart in everything they do. From the tablecloths and linen napkins to the two forks and real cheese (none of that fake stuff so many places use these days), everything was beautifully presented. The prices were very reasonable, too. Our XL pizza had eight giant slices -- one was plenty for me, and three for my sweetie, so we'll enjoy the leftovers this week! The dessert tray looked delightful, but we were already full this time. We'll definitely be back soon to indulge in dessert. Everything was plated attractively and looked as appetizing as it tasted.

Food and service was excellent! Had the chicken parm and loved it. Salad was also nice and fresh…read more Service was plenty fast with a kind and friendly smile.

Located in the Mountain View Plaza, off Lee Highway in Troutville, Virginia, this family-owned…read moregenuine Italian restaurant, is well-known for its New York style pizza and its homemade doughs and sauces, as well as its real mozzarella cheese. The restaurant doesn't have a full bar, but they do serve beer and wine. My friend and I who love Italian food decided to go try it out today. As soon as we entered the door we were warmly welcomed and greeted by a friendly young lady who to us to our booth and handed us the menus. The dining room was very clean and decorated with cute yet elegant Italian artworks on the walls. The menu was very extensive and contained popular items such as homemade lasagna, pizza, Philly cheese steak subs, and unique Italian dinners. . Our server, another very welcoming young lady with a big smile came by and took our order. Although most of the customers there were sharing a pizza, and they looked so delicious, we both decided to have the Stromboli with the works. Believe it or not, I think this was the first time that I had ever had Stromboli at an Italian restaurant. To drink we both had Cokes. When the food arrived, the Strombolis looked so fresh and delicious on the outside, and in the inside it contained fresh quality ingredients such as Mozzarella, Green Peppers, Onions, Pepperoni, Sausage & Mushrooms. I was very impressed with its homemade dough and real Mozzarella cheese. The Peperoni, Sausage, and all the other ingredients were also quality products. Our server came to check on us at the appropriate times and provided us with some refills for our drinks. They had some good Italian desserts on the menu as well, but we already had planned to have dessert at another place. Everything was so good, that even though we hadn't finish eating yet, I already was looking forward to try one of their pizzas or unique Italian dinners. I also found the prices to be very reasonable for the quality of their food. I highly recommend this place to all those who love Italian cuisine, and I heard they are currently in the process of expanding.

I had one of the most frustrating dining experiences I've ever encountered at Carrabba's Italian…read moreGrill, and unfortunately, it's not something I can just overlook. From the moment we were seated, the service was noticeably poor and only continued to get worse as the night went on. To start, our server seemed completely disengaged. After taking our initial drink order, they disappeared for an extended period of time. When the drinks finally arrived, it was already a long wait--but what made it worse was that once they were empty, they stayed that way for well over 10 minutes. We sat there with empty glasses, trying to flag someone down, but our server was nowhere to be found. It felt like we were being completely ignored. We had also ordered soup and salad to come before our meal, which is pretty standard. However, those never showed up at all. Not late--just never. No explanation, no apology, nothing. Our entrées arrived, and we were left wondering what happened to the first part of our order. It's basic service to ensure courses come out correctly, and this was completely missed. Throughout the meal, the server would vanish for long stretches of time. Every time we needed something--refills, utensils, even just a quick check-in--it turned into a waiting game. Getting drink refills took forever, and by the time we finally got someone's attention, it felt like more of a hassle than it should ever be. A simple dining experience turned into constant frustration. Overall, the lack of attentiveness, poor timing, and complete absence of communication made this visit extremely disappointing. It honestly felt like we were an afterthought the entire time. Between the empty drinks, missing soup and salad, and the server disappearing repeatedly, this was far from an enjoyable experience. We are regulars at this restaurant and this by far is the worst experience we have ever had at any restaurant we have been to ever! I only tipped something to be gracious but in reality I should have not tipped anything. To make matters worse at the end of the meal is when the waitress showed up eyeing our table like a hawk waiting for me to sign the check. I would expect better from Carrabba's! We would have been better off going to Chic-Fil-a. I would not recommend this location if you're expecting even average service.

Even though it was a Friday night, I hardly had to wait for a seat…read more Meal was excellent, I had the special three item feast. My waitress was good? Did a real good job but seemed to be upset at me for asking if she was seventeen. I feel like she sort of snarled back; "no, I'm twenty three!" Nevertheless, I added a $10 tip. :)

Visiting from out of town and glad we found Lydia's. Delicious lunch. We both got sandwiches…read more Host staff and wait staff were both friendly and efficient Would definitely eat here again.

The restaurant was easy to find and there was plenty of parking and it looked really nice. I had…read moregreat expectations. The young lady who served me was very friendly. But the spaghetti was overcooked almost to the point of being inedible. And the meat sauce just didn't have much flavor. In fact, it tasted a little bit sour. I gave up after a few bites. The salad, though, was very good.

We've been going to this Olive Garden for years and always enjoy it. As per usual with most chain…read morerestaurants, it has its ups and downs. My most recent visit was very positive. At the table we had the spinach dip, never ending soup, and a tour of Italy (not pictured). I didn't catch her name, but our waitress was very bubbly with a great personality and she loaded us up on mints on the way out. Way to go! I appreciate that the food, service and ambience here are always consistent.

A decade ago I loved getting Olive Garden's cheese ravioli takeout regularly to treat myself. It's…read morebeen years since I've done this but tonight I decided to indulge myself after an evening of shopping. It's sad that the food is much lower quality nowadays. The marinara sauce is thick and lacking any robustness in flavor, the cheese is oily (it might actually just be oil), and the breadsticks are now cardboard-esq and unseasoned/unsalted. The overall flavor of everything was bland. The bathrooms were disgusting. The service at the bar was fine but the drink station was a pig sty with clutter everywhere. The prices were outrageous for what you end up with. Even the Roscato wine I used to look so forward to tasted off, flat and discolored. Disappointing to say the least and I doubt I will ever go back. Stick to Fortunado for Italian cuisine in Roanoke.

This place is in a pretty dead shopping center far away from anything. There are a couple of tables…read moreif you want to eat indoors, but I got takeout. I came seeking an arepa, the South American grilled corn sandwich of note that is hard to find in this area. By getting takeout and taking it home with me, I probably waited a bit too long on it, but the arepa was still quite satisfying. The best thing in it was the beans, warmly spiced with a note of bay leaf, but cheese and plantains made for a rounded flavor experience, of course accentuated by grilled corn. Their more conventional pizza and garlic bread delivered basic satisfaction. I also enjoyed a cake slice with finely chopped nuts the next day. The arepas are far more notable that the pizza, but if offering pizza and locating themselves in a mall next to a karate studio and an orthodox church is what it takes to get some diversity in the local culinary scene, I'm for it.

The food was amazing and the service great and very friendly. There was about 4-5 tables and a…read morepickup for to go orders. There were also great lunch specials that were very reasonable

Really great pizza and super friendly service! Love the drive thru - it's so convenient!read more

Quite honestly was disappointed by this order. Was told that this was one of the better local…read moredelivery places in the area... Yet the order was put together haphazardly, items were not described accurately on the menu, nor by the person taking the order, and food quality was mediocre. If someone is ordering a to go order over $25 like they INSIST -, it's downright stingy and mean spirited to not provide any napkins or silverware whatsoever. I understand Restaurants like to claim that they are struggling, but that's hardly a reason to be mean spirited and allow someone to spend over $30 in food and not put a single napkin into their delivery order. Let alone utensils with which to eat the food. That's just either lazy, stingy, greedy, or unthoughtful. The pita and hummus is hardly pita, whatever that giant baked dough mess was that got shoved into the bag, unsanitary without any proper protection - was bland, and fat to doughy and heavy to be proper pita bread. They don't have lemon for the seafood or shrimp, and the cocktail sauce is in little ketchup packets made mostly of chemical ingredients, no real food content and not healthy. And again with the stinginess, they provided two little tiny ketchup packets for 10 shrimp. So not enough even for the shrimp that you've ordered. It basically allowed me to dip for shrimp. Was told that "everything is made fresh" but I think that they're deceiving themselves that this is wholesome, edible food. The cannoli was soggy and inedible. We threw out half of it. The bread mess was bland and again, not proper pita bread, shrimp was fine but with no lemon or cocktail sauce, just bland fried shrimp. Nothing special. On top of that they had a seven dollar delivery fee despite the fact that they are five minutes away from where we were??!? In NY and Boston delivery upcharges are three dollars or five dollars, so seven dollars in Roanoke Virginia just feels again, unnecessary and greedy. So for approximately $25 worth of food, if you're also paying the driver, you're spending a $12 + upcharge for mediocre food with no utensils or napkins or proper condiments. Definitely do not recommend. Thank you.

Excellent food. The Sunday sauce was legitimate. The Cacio e Pepe made in the Parmesan wheel at the…read moretable was amazing. My spicy sausage and peppers was delicious. Great hospitality. The restaurant is filled with pictures of famous Italians and the bar is beautiful.

Went for a company event. Because of prior experiences I almost did not go. There were two good…read moreexperiences- the rice balls and my co-workers. Otherwise, there was nothing good to report. The wait staff appeared bored or not interested in waiting on us, the food was blah, and my impression of Remini's as an overrated and highly un- Italian restaurant was upheld. From the hostess telling us to "Go to the back" as directions to join our party to the worker carrying a ten/gallon bucket of sauce through our party, this was Remini's typical experience. Loud, cold, workers who don't care about the clients. Yep, not my cup of tea.