In cases like this one I wish Yelp offered a 6th star. Frank is a rare breed of business owner. He…read morehas old school values matched with years of wisdom in the industry. Above all of that, he is honest and fair. Had an emergency that required his assistance. He was as prompt as humanly possible given his level of busyness(about 2 hours to be on site). He located the problem, fixed it and undercharged for the job. Given the circumstance it could have been an exorbitant amount. He actually charged less than his standard service call! If you need anything well or pump related look no further. Frank is the man!

Leaving 5 stars because they won't let me leave 6+. Frank is VERY knowledgeable and does TOP NOTCH…read moreQUALITY work. He was at our house within an hour of us calling and got the water running in no time. Goes ABOVE and BEYOND to get the job done. He's also more than willing to share his knowledge of wells, etc. I couldn't ask for more. HIGHLY RECOMMENDED. Thank you Frank!

I called several water treatment companies, had to wait two weeks for install and ridiculous…read morepricing, Friots pricing was less and I had my install the following day after calling, thank you!

If we could give Friots 6 starts we would! We woke up Saturday morning before an oncoming…read moresnowstorm with our water running orange. The individual who installed our water treatment system had retired years ago and on the recommendation of a neighbor we called Friots. Within minutes we received a callback and while on vacation, they walked us through steps we could do to troubleshoot and ultimately fix the problem! With some cell phone pictures and a brief FaceTime (all on Saturday morning no less!) we had our water problem fixed. The customer service, attention to detail and kindness was immensely appreciated. They went above and beyond and we cannot thank Friots enough!

Great customer service! Installed a new water system in 2022. Called back multiple times to ensure…read morewe were satisfied. Highly recommend in East Hampton.

Always nice to find and use a knowledgable and reputable company. Did a lot of research across the…read moreweb and kept coming back to H2O. Called them and made an appointment for an estimate on getting my well water system up to date. Estimate was reasonable and we booked an appointment. All in all a very good experience from start to finish. The tech was very careful to ensure the work area remained clean. We are happy with our new system and will be calling in the future for our msintenance needs.

10/10!!! If you have a well, and ever run into any problems;…read morewe very highly recommend locally owned and operated, Precision Well & Pump Systems, Inc.!! As luck would have it, our well pump died yesterday. Being a Saturday, the day before a large storm, we weren't sure we would find someone willing to come out, so we called several numbers and left messages. Darin Miller, the owner, was very responsive and he and an employee spent 2-1/2 hours out in the bitter cold replacing our pump. Our well is very deep; and the cold kept freezing things up hampering their work; but they stuck it out until the job was completed. In addition, we had changed the water filter before he arrived. I went down in the basement a while after they left and the filter was leaking. Darin came back first thing this morning to check it out; and we had not sealed it properly! We cannot be more thankful and appreciative to Darin and his employee for helping us on one of the most frigid days/stormy weekends of the year!!!! PRECISION WELL & PUMP SYSTEMS, INC 401-539-0029 Reliable Well Drilling & Water System Experts in RI

I wish I could give this company 10 stars! Darin Miller was here shortly after we called for help…read moreon a Saturday morning, and he completed the fracking on Sunday. Our well was fixed in time for our guests' arrival on Sunday evening. I was very stressed about being without water when we had family visiting from out of state for a week, and Precision Well saved the day! The team was very knowledgeable, experienced, and conscientious. I highly recommend this company!!!

Joey & crew are great! He is communicative, thorough, gets things done quickly, and is such a…read morepleasure to work with. We will be contacting him for all of our future well needs!

Highly recommnded ! joey and company ( everlasting wells ) are outstanding giving premier advice…read morealong with top notch installation of my water treatment system. And wont oversell ! Highest integrity .

They sell sell sell to you but the minute you call Eric with a problem, he runs and never returns…read moreyour calls. Do yourself a favor and use Aerus in West Hartford, they are professionals that want to help even if you were previously Erics customer from Palmer, Ma. Eric left me with no way to get my vacuum cleaner fixed and then I found the one in West Hartford whom I love, they are familiar with many complaints about Eric! It's like day and night dealing with West Hartford. I highly recommend them and will tell you to run the other way when it comes to Eric, he has terrible customer service skills and he lies to his customers, I know, I was one!

These people are totally unethical. I had a split in my central vacuum hose and I called them to…read morerepair it. I live 45 minutes away from their business and they had somebody there to sell me a new unit before I hung up the phone, so I was very impressed with their response time because I'm sure you all know how hard it seems to get anybody to repair anything these days. The salesman told me that it would cost the same amount of money to repair the hose and vacuum head as it would to replace just the hose so I went ahead and replaced it the 25 year old assembly kit for $850. I wasn't feeling very well the day the installer came so when he was finished I didn't check the work and just paid him and signed off on it. The next day when my wife went to use the vacuum we found out that he had installed one of the outlets upside down and it didn't work so I called them back to have it fixed and they said they would call send someone right out to fix it. That was two months ago and they still haven't showed up! They will not return my calls and anytime I email them I just a generated email response saying that they will contact me. Obviously , they are not coming and I can't vacuum half of my house. I tried to dispute the charge with my credit card company, but because I had signed the receipt he's off the hook. I read on his website where he screwed somebody out of $9000 on a job too. I decided to leave my review there too so this wouldn't happen to someone else, but apparently they have fixed their website so that if you leave only one star it won't accept the review! If you count up the reviews you can do the math and that their 3.5 star rating doesn't add up to the 5 star reviews that you see. They have somehow eliminated all of their negative reviews. I'm physically unable to travel so I can't even go up to their store to even question them about this. Please stay away and don't let this happen to you.

Very unhappy with the Preimer Water Ststem bought through a 3rd party. He was installed the system…read morehe forgot to tell us we had the wrong Steiner pump then we had the system constantly running called him back said it was our well. Fast forward we had no water called for help never responded ended up calling another company they came and had to install a new pressure switch they questioned why it had not been replaced when the new system was installed . We had no clue very unhappy with the service and follow up not sure if the system was worth 5k. Should of done more research as whenever we call he blames the well which we had looked at

My technician Tyler was very helpful and informative. I have had great service with the company for…read morealmost 10 years.

Misleading and very expensive. Had to wait four hours for the technician(salesman) to show. He…read morearrived in an unmarked pickup truck. The estimate was high and not well presented(no details). I declined the high estimate and he charged me $265 for it. I called a professional plumber that I have used in the past that said he could do the job for half of what this county pump salesman quoted. This company is not accredited. They are deceitful and sneaky. Don't buy their hype and fake reviews on their own site. Very disappointed and will never recommend or hire them to anyone.

Thousands of Dollars of Unnecessary Property Damge - Absolutely Zero Accountability…read more We hired this company when we suddenly lost water to our house. After a rushed & cursory assessment, they required us to dig up over a hundred feet of our yard & driveway, only to later determine the problem was in the well & no digging was required whatsoever. The company failed to do a proper leak assessment & cost us thousands of dollars in additional labor, subcontractors, materials, & SIX DAYS without water, all for something they should have identified & resolved within several hours. When we expressed our discontent & contacted the owner, he made up a litany of excuses to justify their work & has since refused to call us back. We completely lost water to our house one evening. We have experienced low well water before on occasions when we used too much water, but this was different as no water was running at the time & the pressure would not rebuild, no matter how long we waited. After waiting more than a day for the well to replenish, County Pump came by to assess the issue & quickly alleged we had a break in our offset line (the pipe that runs underground from the well to the house). They said there absolutely had to be a break underground & never even considered the issue could be elsewhere. They contacted a digging contractor that wouldn't be able to dispatch for several days, so we hired our own to expedite the excavation. After three days of digging, County Pump returned to replace the offset line, only to turn the pump on & still have NO water flowing to the house. Confused, they deliberated with their management & only THEN decided to remove the pump from the well, upon which they discovered a large break in the water line right above the pump. Suffice to say, the issue was always in the well & we spent excess time & money to dig up our yard & driveway for no reason. We signed their paperwork with the hopes of moving on, but after corresponding with multiple other contractors, it became clear that the issue should have been easily identified & resolved when troubleshooting; it's common practice for a pump company to raise the pump several feet from the well to test flow from the pitless adapter, but County Pump never even considered what ended up being an obvious issue in the well. I expressed my dissatisfaction to the techs while they were onsite & insisted their management contact us, but they never corresponded until we called their office multiple times afterwards & left messages with their owner. When we did eventually connect with the owner (Doug), he was highly defensive & downright combative - he refused to empathize with our poor service experience & insisted on a number of excuses to justify the additional digging & pipe replacement. In particular, he tried to convince us that the offset line had to be leaking because of water that appeared in the trench that was dug. Putting aside the fact that the digger (who's performed this work for over three decades) said the pit water was instead consistent with surface ground water AND the fact that it rained all night before County Pump returned, I explained to their owner that an offset leak couldn't be the cause, considering they ended up replacing the line & STILL did not receive water at the house, therefore no water could be flowing from the well & leaking through the original line. Doug instead talked in circles, seemingly more to justify their work to himself than to convince us. He said he'd call us back to sort things out - we've since never heard back. In summary: 1. This company provided a poor assessment. This has been confirmed through correspondence with multiple contractors. 2. They required us to perform a ton of expensive, unnecessary, & destructive services which also prolonged our resolution. 3. We paid them for services rendered & insisted their management contact us. 4. Only after continuous calls did they respond, at which time they took no accountability & chose instead to argue with a paying customer. 5. They ghosted us - no correspondence has occurred in the weeks following the call with the owner. This is a testament to a company that is completely devoid of integrity. Do not hire County Pump

Incompetent and dishonest. Sent an inspector dealing with personal matters who rushed our…read moreinspection. Filled a tub and immediately drained it without checking the access point for leaks. Within a couple weeks of moving in we went to clean the tub. Filled it and began running the jets only to see the water level dropping about 1/2 inch over 10 minutes. The have deflected, blamed us, lied on other sites about offering help (they sent a list of plumbers they found on google), claimed it's a "non invasive inspection" when no invasive inspection was asked for the leak is clearly visible. They are the lowest quality of inspection you can find. It was haphazardly rushed so the inspector could leave to meet up with his wife in NY that afternoon and we are paying the price. I have tried to work with the dishonest Mr. Male. He refuses to take any responsibility or offer any reasonable remed. He is also refusing to provide license #s. That in itself should tell you what type of business they run. They collect your money, show up and look around like it's an open house showing and then when there are issues they will deny all responsibility. Had they done a thorough inspection we would not be in this position. hell, if Mr Male could find a plumber capable of doing the repair he thinks is needed we would not be in this position.

Used them to buy my current home 7 years ago. He was thorough and gave us valuable information.read more