1. Martel Plumbing & Heating

1. Martel Plumbing & Heating

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Central Falls, RI

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Martel Plumbing & Heating

5.0 (5 reviews)

Services - Martel Plumbing & Heating

Plumbing inspection

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JN Service

JN Service

1.6
(14 reviews)

turned on ac today for the first time this year and didn't work was 85 in my house…read more the service technician came at 7:10 pm thank god for him very nice very polite and I now have my central air working JN is right on top of the problem great company great customer service Peter Pilla 808 state Road Plymouth MA

Not saying this is typical of them, but it did happen. Going out of our way to work locally, we…read morehired JN Service HVAC and Plumbing to inspect and repair an air conditioning unit. The bill for various repairs was about $730. We get that--these things are expensive. But two or three days later, and without anyone else having been in the house (we are traveling), we learned from someone who came in to water our plants that the air conditioning in that unit still was not working AND that the back door had been left wide open, resulting in a massive infestation of ants. The technician even admitted that he left that door open, but said only "my bad." As for the air conditioning unit, upon return to inspect it he said the capacitor had died since his previous visit. Yes, we are to believe that this happened within a few days of an allegedly thorough inspection. We got nowhere with suggestions that it seems much more likely that the technician never checked the capacitor at all, or else that he did and it ran briefly on residual charge. Hoping to resolve this without rancor, we offered to pay for the capacitor itself, but not another service visit. The boss is dug in against that, and no longer responds to messages. We have given up wrangling over this, but did tell the boss that we feel obliged to warn people. This is all very regrettable. We started out wanting to hire and then recommend a local company. Really can't do that in this case.

Martel Plumbing & Heating - plumbing - Updated July 2026

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