This service was able to come out within a couple days even though they said they had a back up for…read moretwo weeks because my heat was not working. The service person who came was very professional and informative. It did cost about $90 just to get the system looked at which I was not expecting at the time. The total ended up being larger than I had expected, but I was willing to pay it because I needed my heat turned on immediately. I would suggest them if you need someone quickly, but it might cost you a little bit more.

I had an issue with a toilet that I had to get addressed much sooner than later. I texted my long…read moretime plumber and found out that he was retired. He suggested that I text Tim from Stonelink. I did that and I got a very quick response. Tim indicated that he was in my town and he could stop by and take a look. He did and made a quick diagnosis of what we needed. He showed me how I could fix it myself, but I think when he saw the look on my face he decided it would be good to call one of his plumbers on staff. Victor arrived very quickly as well. He could not have been nicer, kinder or more professional, same as Tim. Both of those gentlemen treated me like we were neighbors and have been friends for a long time. Anytime you're dealing with plumbing, you know that it could go badly either in terms of what you need or how much it's going to cost. But in both cases, this entire experience went as well as it possibly could. I very much appreciate Tim and Victor and I have a new plumber going forward. I can't recommend them any higher. This is the easiest decision I'll ever make in the future.

I just called this company because I had water leaking in various places throughout my house, which…read morewas very stressful. He came over and stopped the water from leaking. He was very helpful in explaining what caused the leak and next steps we should take in fixing the bigger problem. Not a company trying to make a quick buck. He guided us in the right direction. Very trust worthy man. I would defiantly call this company again.

I call Bob Martel Plumbing after finding him online. After a brief conversation he advised me on…read morehow to remedy the problem myself, when he easy could have came out and charged me. I give this guy 5 stars for honesty!!

Prompt, courteous, thorough and reasonable, you can't ask for more! I'd hire him for anything.read more

Had a home warranty service that Derrion choose to answer the repair request. Very happy he did…read more Young man but very respectful in appearance, language & business presentation. He is taking trying to build his own business very seriously. The original appointment was made about 5 days out so he could order parts necessary. (He came prepared on 1st visit)! Morning of visit, I texted Derrion to try to get a closer time based on his schedule for the day. He did give me a 2 hr window so I could go & do other errands. He called me about an hour prior to his earliest estimated arrival & said he was running early, if I wanted he could be here in 20 minutes. He arrived, took care of anything that needed to be moved, fixed each unit quickly..put thing back where they were & on his way..easy peasy..no troubles here.

Excellent quality of work. Clearly communicated what needed doing. Price was just right. I will be…read moreusing menard plumbing again as I have a few more projects that need work!

Alan has been reliable, knowledgeable and reasonable for 20+ years. I recommend him to anyone…read morelooking for a plumber for new construction and repairs.

If you are looking for an honest, hard working Master Plumber, with reasonable fees and solid work…read moreethic, look no further. Anthony Randall just completed the complete plumbing Job for my additional new 3/4 bath and laundry. Much of the work involved crawling in and out of a tight crawlspace. Superb job and all done at a fair price and in only a day and a half. Responsive professional. I highly recommend.

I had been looking for an honest, reasonably priced HVAC guy since last year as I wanted to replace…read moremy very old HVAC system. I know what this job should cost having had it done at another house I own but the quotes I was receiving were pretty outrageous to be honest, so I kind of gave up looking for a while. Posted the project again on Yelp in the spring and M Heller replied asking for a discussion. After we talked I received a very reasonable quote - much more in line with what I expected. I did my due diligence in terms of exploring the company's background and was completely satisfied. Long story short, if you need plumbing or HVAC work do not hesitate reach out to M (Matt) Heller. He took out an antiquated system and installed a state of the art replacement and it's working great. Anything I requested he acknowledged and accommodated without debate or up charge - he honored the original quote. If you ever need plumbing or HVAC system work, do not hesitate to call on M Heller. You won't be disappointed. His operation is great and he will be doing all my plumbing and HVAC work from here on out.

Matt was super responsive and informative. He was at my house within 24 hrs during the heat wave of…read moreJune

Overpriced and incompetent…read more This company has worked on my house 5+ times over the last month, amassing to nearly $10k, and each time they come, a new problem arises, each problem costing more. Most recently, they came to repair a leaking pipe, and left the same day after subsequently cutting/breaking multiple pipes in my basement, leaving our entire home without water. They even assured me before leaving that I would at least have cold water, then were surprised when I showed them they left me without any water at all. They came back only with a quote for whole home repiping, and not even a quote for just fixing the local spot of damage. I have now had three separate plumbing companies inspect and evaluate the situation after this, and all of them are in agreement: 1. JN Service made poor technical decisions in trying to fix the pipes, in addition to the state they left the piping, and separately in the way they installed my water heater. 2. It's concerning that JN Service didn't even provide a quote for fixing the local issue, and only provided a quote for a full-home repiping. The interpretations are ranging from bad-practice, to predatory. 3. The whole-repiping quote from JN Services was severely overpriced, and it was additionally concerning given that the initial quote had no information/line items besides just listing the rooms in my house that would be involved in the repiping. It wasn't until I pressed JN Service, that they gave a quote with more extensive information. All in all, I will never work with this company again. I recommend others never work with them. There are other companies that provide better competency at better prices.

Called on this company to do tune-ups on my two AC systems. At the time they came, the upstairs AC…read morewasn't blowing cold. The tech told me i need a new compressor fan, it was hot out, and our bedrooms are upstairs. I paid the $1500. They came and replaced the fan motor and left. I still wasn't getting any cooling. I also noticed that the fan outside was working intermittently. This was due to a "Delay" on my Nest thermostat, this is typically caused when something in the system isn't working correctly. I looked at the fan closely and noticed a wire was touch the blade. Called up JN and they came out and fixed the wire. My cooling issue isn't resolved so I call again. They send two people this time. They spent sometime in the attic looking at the unit, and then tell me that my unit is undersized. They said I need a 3-Ton unit and my unit is only 1.5 Tons. They gave me a quote. $8,000 for a new indoor and outdoor unit. I didn't want to call BS to their face, so I played dumb and said I'd get back to them. (I recently purchased the house and the inspector listed the sizes of the units in the report, and I confirmed by the model numbers on the units) I called another company they came and determined two things: I have a small leak, and the compressor is on its way out. They fixed the leak, and replaced the compressor. My system works as good as new. Leaving 1 star because I called Junior, and he refunded $150 of the $1900 I spent on JN services. Junior appears to be a nice guy on the phone, but I think the techs need some more training to troubleshoot systems instead of jumping to a conclusion saying the fan isn't working. AND the guy who tried to sell me the same sized unit I already had by saying it was half the size it was, should probably not be allowed to be a salesman. That's straight up lying and illegal.

Matt was very helpful they had him come out within an hour of the initial call. He was able to…read moretroubleshoot the issue I had with the shower and washer machine drain and got it cleared.

The price. They quoted me a price of $1,200.00 I had someone else that did it for $150.00 they…read moretried to make a major job of it the plumber did it in 20 minutes. I will never call them again. This was 7 years ago, and I have put them out of my mind now.

I was pretty close to a complete panic on Easter Sunday when my washing machine started spitting…read morelike Ole Faithful out of the drain. I have never had an issue after 26 years in my home. I did a quick search for drain clearing companies and United came up with a fantastic reviews. Here is another one of those reviews to add...David picked up the phone when I called- he asked a couple questions and said he could come out within the next couple hours. I needed to leave to go to work and said, can we do it at the end of the day? He said, absolutely, just text me when you're on your way home. He was here for quite a while trying to troubleshoot a very old connection. He never gave up, figured it out and had the flowing going where it should be! He even helped me hook up my washing machine hose. 5 stars is not enough! Great guy, great service, great company.

David was professional, prompt and knew exactly how to fix the problem. Highly recommend!read more

Wanted to hire 'Anne the Plumber' to support local woman owned businesses…read more Sorry to say I am extremely underwhelmed with their work, and even less with their pricing. Specifically listed things I needed done. Leaky shower was not fixed, just recalked. They fixed a pipe in my flowerbed and replaced two spigots. Over $620... Asked him to tighten two faucets and he wanted to charge $225x2 to tighten two bolts. Will need to call in another plumber to fix shower. Will not use, nor recommend, this company.

Very disappointing. Anne the Plumber's tech did not fix the problem after arriving and saying they…read morewould. We had to hire another plumber, who came and resolved the issue within 5 minutes. Ironically the solution was a simple adjustment to the unit that one of Anne's tech had previously installed. If leaving your kitchen without hot water (which we had when they arrived) and then refusing to return unless we agreed to pay another visit fee sounds okay to you, then give them a call. Also, who doesn't itemize their bills, or a simple parts and labor breakdown, even after a request? After we had the hot water back (thanks to the 2d plumber whom of course was another fee) we reached out to Anne The Plumber to follow up, explain that it had been resolved and suggest a refund of some kind. All we got was crickets. No reply. Would NOT recommend. One star bc Yelp requires at least one.