I put all my info on the application getting ready to purchase tickets. Purchase didn't go through…read more I called them. They assumed the problem was minor, but I was telling them that it was more complicating than that. I emailed them regarding this, and they told me to call them so they can have a representative walk through it. I called them twice again, and no one picked up, nor called back. I couldn't book my tickets online nor via phone because no one would pick up.

I'm going to get hate on this, but it's the truth. I use to work for Reindeer Shuttle, use to call…read morethat place my home away from home. First job I got when I got back from college, they were the best of the best with drivers and employees. But in recent years, the company went down. Owners became less caring towards their drivers. Made them work overtime without receiving the pay. Wouldn't allow "certain" drivers touching vehicles. The one owner has health issues and problems seeing. It's unsafe, unhealthy, unprofessional. They even got into an accident. The owners don't care about the 60-80 hour work week the drivers put in. Yelled at them if they go even 2MPH over speed limit. The owners took away drivers PTO hours if they got fired or left. They would not hire you back unless you were playing in their political system. They will also spy on you inside the bus or in the office. They hired back a Driver who made up stories, made up excuses, called off right before shifts, pretended to be sick. They have a high turnover rate due to one of the owners who "trains" them. The old employees have mentioned to the one owner that their spouse is the issue and needs to be replaced or fired. That owner will not do so as it's their spouse and blames the performances or training on other employees. The one owner of the company also goes out to the employees cars and takes photos inside of them while you're working and will talk bad about you if your car is a mess. They will say, "if your car is a mess, so will your performance." The owner will then say you are doing a terrible job and the HR will not say or do anything about it and will side with the owners to save their skin. That's how much of this company cares about employees and their customers. They have left customers at the airport numerous times and lie saying they called when they haven't. They would also not refund them and tell the customers to rate them 5 stars. The owners would also yell at their employees (CSR) if they missed a person even though they are handling phone calls and answering emails while the drivers or Owners would be in office watching TV or playing on their phones. If you are a customer or employee trying to go to Reindeer Shuttle, don't. The family who runs this business does not nor will not care about your safety or your employment. You are not in good hands, you are not going to be safe with certain drivers. You will not feel like you're going home or to the airport. They will take your money or your time. Even if you show them proof of your delay, they will still not refund you, they will ask if you want another shuttle time and if you say no they will not give you money back, they will give you gift certificate and end your ticket that day.

Luis went over the top and out of his way to make sure I made it to the airport on time. Even…read morescheduled with time the night before to assure me all was going to go smooth. His rates were very fair and the ride was nothing but laughs!

My car broke down on 63 north coming back from Indiana State at 10:30 p.m. it was cold, it was…read moredark, and I needed help! I was refused service by State Farm, there was no Ubers in the area, but TROT drove 60 miles from Morocco, Indiana to pick me up and take me another 70 miles home to Rensselaer! Total life savers! I cannot thank them enough or recommend them more!

We used Lafayette Limo in IND. both drivers were efficient, courteous, helpful, and on time. I…read morewould definitely use them again. The reservation lady answered all of questions and was very patient and kind. Thank you for a safe trip. I was even given a credit after the driver saw my airline crew id. I didn't know they offered an airline discount. She didn't have to do it, because I had already paid full price, but she did. Loved her integrity!

We took Lafayette Limo from Indy to W. Lafayette last Tuesday, August 11th. Overall, the trip was…read moregood with only two stops before the last one at the office. Joe, our driver, did a good job getting us back safely in the rain after the storm. It was nice that they allowed us to use the paid receipt from our Southwest flight on Monday that we missed since they didn't hold it for our inbound flight from Boston that was 2 1/2 hours late getting to Baltimore. This was a very nice gesture after spending 14 hours in the Baltimore airport overnight. Thanks!

Failed to pick me up for important appointment, so procedure cancelled! I would strongly suggest…read morenot to use this service.

I have used this service to and from the airport and my daughter and her family used the service…read more Mr. Stephens is a careful driver and very courteous. It is a real bargain considering you are transported from your door to your airline check-in area. And Mr. Stephens is adaptable if your plane happens to be delayed. You just call him and he will adjust. I have recommended the service to many friends and relatives. And they have been very pleased also. Mary Jo Risk

100% the BEST party bus! We used Loaded Transportation for our wedding day, they rearranged the…read moreschedule and worked with us to make our wedding day perfect! Amazing lights, sound system, and they even have a place for all the coolers! Would definitely recommend for any type of event!

From the owner: You bring the party, we'll bring the bus! Weddings, concerts, shuttles, bachelorette parties,…read morebirthday parties, or a girls night out. We provide safe, sober transportation for your event.

William was our driver. He is out of NW Indiana. Nine of us took his limo from Michigan City to…read morethe Amtrak station in Chicago. He arrived early both ways, and responded quickly to my text messages. Limo was clean, new, and comfortable. He didn't race along, just went with the flow of traffic, felt nice and secure on I-94 & the Dan Ryan. Coming back from the trip, our train was 4 hours late arriving. William kept in communication with us via text, and was right there when our train finally got in. Price was considerably less than the other two limo companies that I got quotes from. Also, originally we were going to get picked up from Chicago Union Station, and we changed it to Homewood two days before before we left. There was no charge, and the person on the phone at Americar shuttle changed the reservation quickly, courteously, and no change in price. They seem very flexible and customer oriented.

Awful. Driver picked up myself and my daughter this week to take to airport. Drove 45 mph on…read moreexpressway, while way, people were passing left and right., couldn't keep his eyes open, kept rolling down his window trying to wake himself up, hit a vape while driving.... Also slumped on wheel while driving. I Wanted nothing more than to get out of that minivan as quick as possible. Was charged gratuity already and I brought extra cash to tip him which I def did not. I should receive gratuity back as well. Will tell everyone I can.

We took Lafayette Limo from Indy to W. Lafayette last Tuesday, August 11th. Overall, the trip was…read moregood with only two stops before the last one at the office. Joe, our driver, did a good job getting us back safely in the rain after the storm. It was nice that they allowed us to use the paid receipt from our Southwest flight on Monday that we missed since they didn't hold it for our inbound flight from Boston that was 2 1/2 hours late getting to Baltimore. This was a very nice gesture after spending 14 hours in the Baltimore airport overnight. Thanks!

My husband and I took Lafayette Limo from the Courtyard Marriot to the Indianapolis airport. John…read morewas our driver and he was very helpful in putting the luggage in the limo and taking it out. He was very pleasant and helped me get into the Limo and out. He was also a good driver.

Wish I could give more than 5 stars! I cannot recommend Pam and Crawfordsville Shuttle Service…read moreenough! We called with a last minute urgent request today and Pam saved the day. Everyone was incredibly kind, prompt, and flexible. Thank you, Pam!

From the owner: You can get TO Crawfordsville, but you can't get OUT, as the saying goes. That's where we come in…read more You can Uber it from the Indianapolis Airport to C'ville, but once you get here, there are no Ubers and no shuttles back to the airport from the hotels. That's why I created Crawfordsville Shuttle Service almost 2 years ago. We're here to help you get from Point A to Point B. Advance reservations are encouraged.

The owner closed the business and has retired. I talked with him yesterday. I appreciated what he…read moreoffered over the years.

1 star for the quality of the car- the driver was very friendly and professional and deserves 5…read morestars. Website shows a Lincoln under Fleet and is described as "luxurious fleet of vehicles," and I was picked up in a black Impala Sedan that had crumbs in the seats and a trunk dirty with grass. I talked to the company owner who insisted the Impala was a 2020 and nice car, but I use airport service often and this was not an acceptable vehicle for this type of service- it did not have the feel of a high end, luxury vehicle inside, both in the quality of the interior nor the ride. I would recommend using another airport car service company if you are looking for the "luxury" experience this company claimed to deliver. The owner did apologize but did not offer anything further to compensate for the experience.