Yes, this is a Hallmark Store with many different items. Staff welcome us as we entered the store…read more Very clean and well organized.

Avoid this store ...So sad that a store will sell kids items 2-3 times the amount other hallmarks…read morehave for the same thing. Had my kids with me and didn't want to make them sad when I heard the price. Did research and could not believe my eyes. Just wow !!! Avoid this store !!

Steve and his staff listened and determined what we wanted, as well as needed. There were aspects…read moreof our original design I did not realize could pose problems that their professional eyes and knowlege picked up on - which again demonstrated their excellent attention to details and to the customer. As a very satisfied customer, I would recommend them to anyone for their design style, implementation and follow through. Gerri, Rush University

From the owner: We have four divisions under the corporate name…read more * Wonderful art, all styles, all mediums, all in stock. We have staff artists that can create any original style paintings. * Framing, we produce our own custom frames. We can deliver the very best prices, and service, with 1200 styles available. 48 hour service. * Custom cut glass and mirrors. We can also etch and sandblast designs, images, and logos on glass and mirrors. * Custom made office furniture to specific to job sites with different finishes. Receptions areas to Board room tables, all affordable and one of a kind. With or without corporate logos or designs.

I have gotten my sewing machine repaired there twice. I just noticed that they sell fabric in the…read moreback room! I was not made to feel really welcome when I asked about the fabric or other sewing machine supplies. They did a great job repairing my Singer machine, I know it isn't one of the expensive models but it works great for me. But if I was a sales person I'd be engaging walk in customers with questions about their sewing projects and trying to sell them something else or offer a class that's coming up. Maybe they don't need the business?

I'd shopped at the Carpentersville location a few times and was 'helped' but never serviced…read more Engagement limited to what could only be described as transactional. No interest in my projects or the products they could provide. No interest in me. They even serviced my machine.- but when I inquired about the screw that was lost either in my sewing room or in my actual sewing machine, they couldn't tell me if it was or wasn't found. I recently decided to drop in and pick up some thread for a project I was excited about. After describing the project that potentially could use up to 50 different colors, it was met with a very less than enthusiastic 'oh'. I was directed to an amazing 50 cent a spool thread sale. I naturally started digging for every color possible. The manager started taking out threads that I 'didn't need.' I have 2 sewing embroidery combo machines, a serger and a 12 foot quilting system that resides in what used to be my living room. I assure you, I need thread. But some were for hand quilting. Now, I'll never understand hand quilting...but I do know that I've got two hands should I ever find the use for a 50 cent spool of thread. In our mostly one sided conversation, are grunts and mumbles even considered conversation? I mentioned that I had sent an email about my machine and I didn't receive a reply. Emails checked...oh...that's the other store. Does that store not answer emails? (They do not). I emailed 9/24. This visit was on 10/2. Email forwarded to the 'right' email that still hasn't received a response. Essentially being a bored house-husband that loves to sew, I set all that aside and ventured out to the Woodstock location. What sewist/embroiderer/quilter/serger bored with lots of money man wouldn't drive several towns over for the chance of getting a 50 cent spool of thread? Even if it's for hand quilting? I walk in- explain that I had been at the other store, explain why I was there, and with wonder in my eyes I stared into the blank gaze of a woman saying 'nope, no 50 cent spools of thread here.' The next 20 minutes we spent...oh..we is me and Mr Money Bags...we pull out bolts...look at patterns, compare colors....then we leave. Customers leave. That's what they do. I'm the type of customer that will tell you why I'm your customer...and why I'm not. So, I did some research. Found owner emails on the Better Business Bureau. Found it odd that the emails listed several versions of a Sewing Concepts domains - but their current 'receive only no reply' emails are sbcglobal Hmmm. Not one to back down, I'm armed with a name. So I email...again...inquiring about Lynda and or Doug Remmers. Surely they'd like to know what's going on within their walls. Would it shock any one to know that the blank gaze that I'd looked into was on the face of Lynda? I'm not sure why I left every encounter with this company feeling 'unliked'. Could be that I'm a man. Could be that I'm a gay man. Could be that I simply have a minimum expectation of consumer engagement and who I am and who I am not willing to give my money to- 50 cents spools be damned. You've been in business for a while, my thousands and thousands of dollars spent on my little hobby may not even matter to you. It clearly matters to me. And probably to customers that enjoy respect, follow through, honesty. Oh...and you'd have seen more of my money, but when I watched you order the ruler that I needed from your Amazon account...it just showed me that I can cut out the middle man. One last thing...50 cent spools sales has to be one of the stupidest decisions ....ever. Quilters buy half completed quilt tops, scraps that should be used for dog beds, and everything in between. We'd pay ...75 cents ...at least. Now, imagine if it was applied to my $50-50 cent thread spools. Maybe with the profits you could get the type of emails that have a REPLY button

Love coming here. I never had issues with customer service, they are always nice to me, they even…read moreremind me about the coupon and give me the chance to pull out my phone and get it. Anyways my bank account doesn't like me coming here, I always say I need one thing.............20 items later.............sure. LOL Anywho it's always well stocked.

I purchased a few bigger items, carrying through the store with my hands full, passed 5 workers,…read morenone offered to help. Price tags missing and discounts different for every single item-- confusing. I mentioned to the manager that nobody would help me, and she said, "Well it's our stocking time- that's what she said, no apology. Guess that's where they learn it from- awful customer service.

Erin was awesome! She made the process a breeze and made my vision for my invites her own! They…read moreturned out beautifully! Her prices were great too! Erin was easy to talk to, very accommodating, flexible and patient with a indecisive bride like me! I definitely would use her again! Contact Erin ASAP you won't regret it!

From the owner: Winner of the 2018 WeddingWire Couples' Choice Award, with a 5-star rating, LullaBelle Design…read morespecializes in custom stationery, emphasizing in custom wedding invitations. We work with couples in a wide range of budgets and will tailor your invitation suite to fit the style of your wedding. If you're looking for a one-of-a-kind wedding invitation, look no further. Let us help you design the invitation of your dreams!

B&N is now in Algonquin Commons! Located next door to Trader Joe's…read more Today was their Grand Opening with ribbon cutting by two Chicago authors. This new location is huge and spacious with exposed ceilings. Head to the very back left corner for the Starbucks Cafe and tables area. Friendly employees are there to help you find what you need. Check out is at the left front of the store. No signage but it's there.

After losing our Crystal Lake Barnes and Nobles and Borders decades ago, I sorely missed having a…read moreclose place to run to when I wanted to browse for books. While the opening of this store coincided with the closing of the Spring Hill Mall location, I gotta say-- I'm so happy to have a close bookstore again! Barnes and Noble has been slowly moving away from the stores of yesteryear and most sport a new redesign. The stores are (or at least look) smaller and have a more sterile feel to them. They've very streamlined. The big customer service desk is gone, as is the music department, which for years have laid pretty dormant at most Barnes and Nobles, truth be told. The inventory of CD's and DVD's is much, much smaller than before, so if that's why you visited Barnes and Noble, you'll be disappointed. The same goes for if you shopped their for magazines, which have been severely cut as well. The Children's area has lost a bit of charm, as well, losing the fun storytime tree/nook and cute wall decorations.The children's area is less enclosed than in the older stores. The cafe is present and had a lot of seating, which is nice. It is not as separate from the actual store as in many Barnes and Nobles. As far as books, I feel like there is less of a selection because of the new direction. That being said, there's still plenty to browse and while corporate redesign has changed a bit of the vibe of the stores, it's still a good place to go and relax or to wander about when you just need something to do. I'm happy to see a new BN near by and know I'll frequent it often.

Received my order today and finally felt compelled to write a review even though I have been a…read morecustomer for years. My item was relatively inexpensive but they treated it like I had purchased an $800 sword. Each piece was separated, the metal was oiled and wrapped in plastic, brown paper was coiled around individual parts, then extra paper was added to the box so the sword and scabbard would not move at all. Took 4 business days to arrive from ordering. I'm surprise so many have had bad experiences, the one time there was an issue with my order 10 years ago the staff went out of their way to make it a good experience (email attached). If you are an arms and armor nerd you will love exploring their website and in my experiences ordering from them has been nothing but positive.

I purchased a sword, paid for sharpening and paid over $100.00 for shipping, but somehow they…read moremissed the heavy corrosion on the brass, like some kind of chemical was on it or water or something. I don't know how this could have been missed during sharpening or packing. Furthermore, they ignored the email I sent immediately after unpacking with pictures of the damage.