Brought my shirts to have taken in. The gentleman told me it would be $20 each for two shirts. I confirmed $40 total. Came to pick them up and the lady said it would be $68. When I asked call the gentleman, her response was, "do you want your shirts or not?" Looking at the past reviews, seems like this is a common practice here. read more

I have been coming here for 17 years and I trust them with all my clothing including couture designer items. I have my clothes picked up and delivered every Tuesday at the same time every week. The pricing isn't the cheapest but it's reasonable for a great job and reliable service. Jay is the best and I highly recommend this business if you live in the area. read more

They text me to let me know my son's suit for his prom was ready for pickup a day earlier than they told me. I've used them in the past to clean and iron my other son's outfit for his school dances. read more

Really should be zero stars!!! Brought in two dresses for a inch hem to be done. Was told originally that it would be $80 combined for both to be done. Picked them up with the gentlemen telling me it's going to be $200 since there was " a lot of material." Would understand if there were multiple layers, but it was only a single layer. Absolutely obnoxious and taking advantage of their customers. Never going back here ever again. read more

Good value. Clothes are cleaned and pressed on premises. Staff is very friendly. Same day service available.

HORRIBLE experience I went to them for the first time to get a pair of shorts hemmed and a shirt cleaned and pressed. The shirt came back with a HUGE chemical stain and a hole they claimed I "bleached" the shirt absolutely ridiculous. The shorts have the worst hem I've ever seen the seem is so un even. Never bring them business read more

Business did not care they ruined my overalls. Spent 40 minutes discussing with staff. The alterations staff ruined the Simple buttonhole fix They didn't care. read more

They are not just an outstanding dry cleaner, but a wonderful neighbor. Through my own fault, I was not able to pick up my uniform during normal business hours. I was able to contact them and they met me to pick up my uniform when they were supposed to be closed. Who does that anymore? Ladera Cleaners, thank you for helping me avert disaster and saving my career. read more

Very good staff this cleaners.And good job for cleaning I really recommend this store. read more

Ladera Cleaners - Dry Cleaning Near Me - Ladera Ranch, California

Used this business for the first time and 2 shirts came back with major chemical stains that were not there before and one shirt was not properly cleaned from a common food stain on the front. When we approached the business owner about it they argued that the chemical stains were there from before, yet they did not mark the shirts with a stain note and that the food stain on the third shirt was missed because they dry clean too many shirts daily so it's going to happen. Very unprofessional, poor customer service and completely unreliable. When a business opens in a community, expecting residents to become their patrons there should be a better level of customer service, especially when entrusted with personal items. read more

What? I just spent $70 dry cleaning 3 dresses, pants, & 2 tops. I don't ever think I've spent that much washing clothes before in my life. read more

Ladera Cleaners - Dry Cleaning Near Me - Ladera Ranch, California

Great neighborhood cleaners. I've been using them for over 10 years. Clothes always come back beautiful. They also have a wonderful seamstress there who does great alterations. read more

Cleaners closes at 7pm according to the receipt they give you when dropping items up, according to the voicemail when calling place, and finally according to the sign that is posted on the window however, I was there 15mins before 7pm only to find out the place was close. Another lady was there as well and was, like as me, surprise to find out the place was close before 7pm. I called and no answer and waited till 7pm in hopes someone was still there. I witness another lady come in 10 mins before 7pm and one final person come in 5 mins or so before 7pm. I had to pick the item I drop off last week for tonight but now will have to go back tomorrow as soon as they open. Nope, I don't think it is my fault at all that I showed up 15 minutes before closing time and the place was already closed. At least post a sign that states the place was closed earlier than posted. read more

THE GOOD: The way they tag and bag the clothes is very good, and the clothes come out clean, so this place DOES the job. THE BAD: This business is too expensive and manipulates the prices indiscriminately. I dropped off 5 shirts to be laundered ($1.99/each). The person said no problem. When i went in to pick them up, the owner (?) said "2 of the shirts are too small and hand to be done by hand," so they cost $6/each. WTF? I've never heard such nonsense before at any cleaner I've gone to before. What a scam! read more

Avoid. Have taken my stuff here for years and noticed minor issues that when I get things back (eg, threads pulled, clips bent). Normally just lived with it -- stuff happens at the cleaners. Just this week I couldn't get expensive pants clipped on and noticed the clip anchors were poking through. Took back and older gentleman "J" took the pants and walked away. He played around with them and a screw driver. Didn't apologize and just handed back. When I asked why it happened and his crew is pressing too hard he immediately got defensive and insisted they don't do that. Well ... All I know is ... the pants still had the dry cleaning tag on them and they clipped fine before Ladera Cleaners cleaned them! The pants near the clip are also stretched. Some customer service. No apology, no offer to resolve. I wouldn't take anything expensive or that requires attention to detail here. I'm done with this place. Hope others benefit from this and avoid this place! read more

I'm quite surprised there are bad reviews for this dry cleaners. I've been coming here for the past 5 years and have yet to have any bad experience whatsoever. It's literally been great every single time - not one over starched shirt, not one late order, not even a difficult time getting a rush order... - So to see so many bad experiences, it really makes me wonder...what kind of requests are these folks asking for? I highly recommend this dry cleaners. Tell them what you want and they perform. read more

I was excited to have a dry cleaners close to my new home, but I'll continue searching for a different one. Not going back. I was surprised at how much they were charging me to launder my husband's dress shirts, only to discover they were charging me for dry cleaning instead. I had requested laundry. They refuse to do it because there is a small percentage of polyester in his shirts and will only dry clean. Nope! If I wanted dry cleaning, I would have requested dry cleaning. Looks like a sneaky way for them to make up from the Covid loss of business. read more

Great service by Kyle! Needed some alterations and they don't have an in-house seamstress. Kyle walked me down to a seamstress in the same shopping center to introduce me to her. Above and beyond. I've been SO impressed with not only the service here but also the quality of the dry cleaning as well as laundry service read more

Wonderful experience! Not only were they super sweet and helpful, but I love my two tailored pants:)

I would give this cleaners zero stars if I could! When I went to pick up my dry cleaning they had completely ruined my 200 dollar Bebe dress! The dress says dry clean only. It was like they left it in the steamer to long and it got completely shredded up! The worker kept saying that it wasn't their fault and that they would not compensate me! Further more they blame it on the dress manufacturer even though it says dry clean only on the label. I will never use Ladera cleaners again! Shame on you! read more

Ladera Cleaners - Dry Cleaning Near Me - Ladera Ranch, California

They took the sign down so I am amending my review. They are quick, reasonably priced, there is never a wait and the workers are very friendly. Great Cleaners! read more

Consistent and convenient, they are very nice when you come in the door. I have used them several times and the shirts are pressed but need to have more of a pop to it. They seem just ironed. I may need to go up on starch level to achieve the look I'm desiring. Overall, they do a good job. I'll try them again with clear direction. read more

Always consistent, and very good at cleaning out stains, I have been using them for years. They also do a great job with rips or missing buttons. Often times they will fix a button and not charge you for it. Prices are reasonable (launder versus dry cleaning, most of my stuff is laundered). Starch is light but you can ask for heavy if you into stiff collars. Recommend Highly! read more

$3.99 for ONE white shirt washed and pressed? Total rip off. Along with horrible customer service, this place is a huge FAIL. Take your business elsewhere. read more

This place is great. Staff is so sweet and helpful. We love how they always hang and press the way we like it. The turn around is always one or two days. read more

They wanted to charge $15 for a tiny romper...that is the most expensive price I've ever seen. I just ended up going somewhere else.

Had been using them about a year now, without too many issues - depending upon who takes your shirts, you could be charged more under "has to be dry cleaned not laundered". But we will NEVER return after my husband picked up his shirts and they show him one with two large rips in the back of the shoulders. Instead of taking responsibility that THEIR workers ripped the shirt when fitting the steam mannequin, the one woman continuously insisted that the material was weak and the shirt was dropped off with the rips. They refused to off any discount or compensation. VERY ARROGANT and DISHONEST BUSINESS - do not go here! read more

Absolutely ridiculous pricing! Nearly $4 to launder (not dry clean) a dress shirt??? Give me a break. I can't fathom how this place stays in business with such crazy pricing. Lesson learned, I'll be taking my business elsewhere. read more

Used them one day for their same day service. That went well. However when I returned on my second visit I was told I would be charged extra because my uniform shirt was small and had to be done by hand because them machines are designed for a mans uniform shirt. So as I see it I was discriminated being a women who is small and happened to work in an industry which requires uniforms. It was 5.50 to be a small women and 1.99 for a normal sized man. I took my 3.50 to another cleaner. Charging extra seems to be a pattern with them. read more

They ruined my dress! I needed a hem fixed for a wedding. I would have done it myself but I was staying w family and figured I'd make it easy and get it done before the wedding... Went to pick up my dress and $20 dollars later it was ruined and not even cleaned! They actually gave it back to me with a stain on it! They tried to tell me no and it wasn't them and you could clearly see the hem was not done right and whomever tried to fix it did not know how to use a sewing machine. I would think this is an easy standard fix but instead I received a ruined dirty dress. I'm applause and disgusted. A woman flagged me down in the parking lot to tell me she was sorry and also let me know she was just charged $11 for the same service. I never do this but w that information on top of it all I felt people should know the lack of quality and the fact the owner argued w me it wasn't them ... I'll post pictures so you all can clearly see I am not overacting. I would give negative stars if possible! There are tons of other cleaners and I suggest you do not ruin your clothes here! The owner told me it was a part of the dress you couldn't see so it was "ok" read more

Ladera Cleaners - Crooked hem, stains, holes in material... All done my them - Dry Cleaning Near Me - Ladera Ranch, California

A terrible business run by a dishonest owner I just picked up shirts from this business and was hit with a roughly doubling of the price due to the fact I requested next day service. At the time of drop off there was no mention of the extra charge and it is not posted in the store. Upon pick up the person informed me of the additonal charge. Buyer beware and stay away from this dishonest business! I will never do business with them again and tell everyone I know about this terrible business read more

I have been going to this cleaners for over 11 years now. Recently picked up my dry cleaning and saw that it had a different business name on receipt along with my credit card statement. Not sure if they changed ownership?? At least I got my items back and they all looked great. Anyone know if they changed ownership? read more

Very rude service and they put holes in your clothing then claim you brought it to them like that.

Used a 30% off coupon. They marked up my order by 25% before giving the discount. The quality is ok but extremely expensive.

I have been going to Ladera cleaners for over 10 years and find they always treat me like #1... they fixed my tie this morning on the spot at no charge. I wouldn't go anywhere else!!! read more

Took in clothes and asked for the price. Told 2.35 a shirt but had to pay $3 a shirt. when picking up. Claimed because they were too large for machine they had to be hand pressed. Now i see others had same experience but because the clothes were too small. Very very poor service. read more

Horrible business. They shrunk my wool/cotton blend king size blanket. It wouldn't even cover a twin. When I took it back to show them they first told me that I did it and returned it. then told me i washed it and put it in the dry cleaner bag while it was wet. Then they told me to smell it bc it smelled like it was dry cleaned. I was shocked. I stated over and over that the blanket came in as a king and now was not even a twin. The women told me they dry cleaned it and are not responsible for the item. WOW. Shocked to say the least. Went back to speak with the owner Jay who also said I washed it and returned it. I then got a letter from the manufacture bc Jay blamed them after blaming me. Brahms Mount Blankets stated that they have never had one issue with their cotton/wool blankets and that the blanket appeared to have been washed. Jay then told me to take my problem up with the dry cleaning machine he uses. He never once asked what he could do, how much was the blanket or can we work something out seeing how i was a weekly customer for over 3 years. Looks like Karma is sticking it to them bc they are offering money for good reviews. Here's a thought Jay, Do you job the best you can and when a mistake is made OWN it. You will be out of business I am sure. I am out of a $700.00 blanket but they will be out of a business!!!! read more

This cleaners thinks because they are in an area where most people have money they can have high prices. Terrible service from the front desk person I talked with when trying to get a discount from one of their coupons. The so called coupon was not good because I needed to use it on something that was already there not a new one?????/ Something like that so I paid the high price and got my stuff but said these people are not good and now go elsewhere read more

I was in Ladera for a few weeks and had to get my clothes cleaned often, they were always nice and speedy and even picked up and delivered my clothes when I was busy. I'd recommend this cleaner to anyone in the area. Thanks Ladera Cleaners! read more

Was bait-switched by a coupon from Albertson's (next door) for dry cleaning at $3.50 for each piece. Left off my items and a coupon and was given a receipt with no pricing. Items averaged about $8.00 per piece when I picked them up. Management was not accessible. read more