I just moved from Illinois and was searching for a full service Dry cleaner, Let me tell you the…read moreGirl there is very polite, professional and helpful. I both 15 pieces of cloths on Wednesday, I did not see the 20% discount on Wednesdays. She automatically give me the discount. When I picked up the clothes, they were like new, the whites were extremely white and the color clothing were bright and well pressed. There priceing was great too as I did ask around before going to them. I would highly recommend this place.

Exceptional service. Had a lot of stains but came back looking brand new. Shoutout to the crew!!read more

This is in reference to my dealings with Terrace Cleaners in Ladera Ranch, CA. They are a small…read moreindependent dry cleaning and laundry business, owned by "Mary" and her husband. I go out of my way to support local businesses, but in this case felt it necessary to let other people on Yelp know of my experience. This review has nothing to do with the quality of their dry cleaning and laundry services which are good (4/5). This has to do with their service and follow up I received from Mary the owner. On 02/21/2026, I brought in 6 items, 2 were for dry cleaning of pants, and 4 were for laundering of shirts to be folded. I requested folding as I was going to travel and needed to optimize space in my suitcase. All items were to be ready on Thursday, 02/26/2026. On Friday, 02/27/2026, I came back into the store to pick up my items. The 2 pants were there, however, when I opened the shirt bag, I noticed that 1/4 shirts was not mine. I told this to Mary's husband, and handed back the shirt that was not mine. 3/4 shirts were mine and appeared fine. He told me they would check and see if the "lost" shirt was somewhere in the store and call me back in a few days. Since I did not hear from anyone, I went back into the store on Tuesday, 03/03/2026, and this time Mary (owner) was working the front counter and we spoke about the lost shirt. She told me they have a video system in the store and can go back to see what I had turned in on 02/21/2026. She also mentioned that her husband frequently makes errors dealing with incoming orders and was I sure that I gave him 4 shirts instead of 3? I said I was certain, and that the receipt indicated 4 shirts. In addition, there were 4 tags, one on each shirt. Mary kept challenging me and indicated that I had made an error and only 3 shirts must have been turned in. The conversation got a bit heated, and I asked if they had video evidence of 3, and not 4? No video was produced. I left the store and said I would be back in a few days for a resolution. I also said fair compensation for the lost shirt was $40.00 plus $7.50 which was the cost for laundering the lost shirt which I already paid for. Mary told me her husband would have to issue me a check for the lost shirt. Since I did not hear from them again, I called the store on Thursday, 03/05/2026, and spoke with the husband. He was aware of the situation, and would prepare a check for me. I went back again later that afternoon. Mary was working the front counter. I asked if her husband had prepared the check? She said yes, and produced the check. I also asked for $7.50 laundering charge for the lost shirt. She handed me $8.00 cash as apparently there was no change in the register. I was preparing to walk out, move on, and drop the subject. However, Mary again asked me again if I was sure that I gave in only 3 shirts and that her husband had made errors on number of pieces being dropped off. I said to be clear there were 4 shirts dropped off and verified by receipts. 1 was not mine and I gave that shirt back to her husband. I treated people with respect, no matter their position in life. I am also not a vindictive person, but I have enough self-esteem to stand up for myself. It could have so easy for Mary to hand me the check and $7.50 and just "let it go". That would have ended the whole episode. I guess Mary needed the last word. That has given me motivation to post this review. I have also attached photos (1 Page) of the receipts involved.

This is for their alterations (not cleaning). I brought in a…read moreheadrest for my outdoor lounge chair, as the treads pulled out of the seam where the straps attached to the pillow. It took them 3 times to get it right, when all they needed to do was runs some stitches to reinforce the attachment point. The first time, they reversed the strap, so the velcro wouldn't attach. I brought it back and asked them to fix it, and after another week they told me it was ready, so I picked it up, and the older gentleman tried to charge me again, for fixing their mistake! As I inspected it again, I found they had redid it wrong again, or did nothing. I had them work on it again, and after 3 tries and 3 weeks, they finally got it right. That wasn't bad enough but I brought in a new pair of pants for my tux and asked them to take out the hem and lengthen them by 1 inch. After I picked them up,, I found they had SHORTENED them by 1 inch! Now they are 2 inches too short, AND THEY CUT the material off, so now my BRAND NEW pants were ruined!!! If you want to keep and be able to use your clothes, bring them somewhere else!!!

Great place to have them altered or repaired. Very friendly people . Great prices. Parking right…read morein front .

Express Cleaners is the absolute best! I had an emergency with a bridesmaid dress that I needed a…read more24 hour turnaround. I picked up the dress the next day and it looked perfect. I was so relieved and grateful. The Service was exceptional and at a great price.

I totally believe Power Cleaners is the best dry cleaners in Orange County!…read more Even though I live 35 minutes away without traffic and 45 minutes with traffic I still choose Power Cleaners in Lake Forest to be our dry cleaners because they dry clean and launder all of my clothes and household items perfectly for reasonable prices. I've used like 10 other dry cleaners and no one is as good as Power Cleaners! Also, Power Cleaners offers a pickup and delivery service which we use all the time. They deliver/pickup from a large geographic area so even if you live farther away like in Newport Beach, you can still get their service super easy without leaving your home. I've been using Power Cleaners for over 5 years and they've never lost nor damaged anything. Everything is perfect and all of the employees are very nice and helpful.

Their quality of work is exceptional in both their dry cleaning and tailoring departments. However,…read moreI was very disappointed when I saw the extremely high price for relatively minor alterations to my wedding suit and two pairs of pants, along with dry cleaning for those items and a white shirt. I ended up paying $219, which is nearly the price of a suit itself! Again, don't get me wrong--the quality of their work and the speed of their dry cleaning service are exceptional. However, marking up alteration prices by approximately 50%-60% is simply not acceptable. Unless I receive some type of credit or adjustment from the owner, unfortunately, I will not be using their services again.

Brought my shirts to have taken in. The gentleman told me it would be $20 each for two shirts. I…read moreconfirmed $40 total. Came to pick them up and the lady said it would be $68. When I asked call the gentleman, her response was, "do you want your shirts or not?" Looking at the past reviews, seems like this is a common practice here.

I have been coming here for 17 years and I trust them with all my clothing including couture…read moredesigner items. I have my clothes picked up and delivered every Tuesday at the same time every week. The pricing isn't the cheapest but it's reasonable for a great job and reliable service. Jay is the best and I highly recommend this business if you live in the area.

I wish I could give them more than 5 stars! They run an amazing family business and have top notch…read morecustomer service. I had large delicate handmade rugs cleaned with them, and they have the best price for top quality work. I also only dry clean my family's clothes there- comes out perfect every time. I look forward to using their tailoring service and other services as well. They are truly and one stop shop. Thank you!

Requested a simple hem on a basic black t-shirt, finished around a week later. The total came out…read moreto be $25, absurd for just a simple hem.

i have had a to do list of things forever! One of them was to launder my goose down comforters that…read morehave been sitting in my closet for years to be given attention. Using the power of yelp and my mom, I found Shelton Family Cleaners. They charged $40 per down comforter and $30 for a blanket to dry clean and take off one "to do" list that was needed. I came here, was greeted with a friendly smile and reassured all the stains or problem areas would be addressed, paid up front and was given a ticket with a day it would be ready. Sure enough, i came everything was as it was supposed to be and areas addressed and I couldn't be happier! I was so impressed, that the following week, I dropped off 2 more down comforters to be cleaned and am waiting for them to be finished and picked up in a few days! Would recommend Shelton Family Cleaners for cleaning expensive down comforters! 10/10

This is the cleaners I trust with our clothing. Friendly service, quick turnaround, and good…read moreprices. Highly recommend them.

Im new my other cleaner just took off! Had these folk do a suit for me, came out dialed! Thanks J…read moreFields. I will be back. Johnny G

I had a very upsetting experience at this cleaners and will never return. I was quoted $63 to press…read morea shirt, which seemed extremely high, so I questioned the price. Instead of simply explaining the cost, the owner became very aggressive and confrontational. During the interaction, he began taking photos of me and said he was going to put me on the internet. He also told me to "bring my husband into the shop" because he welcomed a fight. When I expressed how uncomfortable I was, he told me he could speak to me however he wanted because it was his store. As someone in my 80s, I found the entire encounter incredibly intimidating and distressing. I simply asked about the price--I wasn't rude or confrontational--and the way I was treated has genuinely shaken me. Regardless of the pricing, there is no excuse for treating a customer this way. I cannot recommend this business based on my experience.

I needed alterations done on a dress and I needed it done within 5 days which is a tight deadline…read more When I called in to see if they could do it the man I talked to was very friendly and accommodating. He told me sure they could do it and to bring the dress by in the morning. The lady that did the fitting did a great job and the dress was done on time and perfectly fitted. These people are pro's.

I brought in a blackout curtain that measured 98 inches long and paid to have it shortened to 86…read moreinches. When I picked it up a week later and hung it, I realized the length had not changed. I returned to ask about it and was disappointed with how the situation was handled. Instead of measuring the curtain or reviewing my receipt/order details with me, they insisted the alteration had already been completed and told me I would need to pay again. I showed them the $115 charge from my original request, but they still refused to inspect or correct the work. I had only purchased one panel, so there was no mix up with a different curtain. I ultimately disputed the charge because the requested alteration was not completed and no resolution was offered. Unfortunately, I would not return.

I did my queen comforter here a few times and it has always been great. Recommend this place for…read moredry cleaning.

Quick, professional, and quality cleaners. Highly recommend for all to use! The owners are very…read morekind and make sure all their customers have a great experience.