I went to Dr. Tiffany McCormack for a breast augmentation and initially had a great consultation…read more She came across as very kind, knowledgeable, and reassuring. Before surgery, I felt supported by both her and her team, which made me feel confident going into the procedure. However, my experience on the day of surgery and throughout the post-op process was very different. I did not receive my post-op instructions before or after surgery. I asked the team for them after the procedure and was told they would be emailed to me, but they never were. My husband also asked after the surgery and they told him they would be emailed as well (they were not). I had to call afterward to request them again. Most of my post-op check-ins were not done by Dr. McCormack but instead by her nurse/PA, and unfortunately, I did not feel they were very helpful or knowledgeable. The guidance felt limited, and I often left feeling unsure and unsupported. When I shared my concerns with Dr. McCormack directly, she seemed dismissive and mentioned in my notes her nurse wrote that I did not follow post op instructions (maybe because I didn't receive them). She lacked empathy for my bad experience and did not offer any solutions for her team's lack of professionalism. Additionally, the front desk staff was not friendly or inviting, which added to the overall disappointing experience. Based on my full experience, I would not recommend getting a breast augmentation here. I've since shared my story with a few people and, unfortunately, learned that I was not the only one who had a terrible experience many of my acquaintances have as well.

I don't enjoy writing 1 star reviews. If you look at my Yelp, I save them for the worst of the…read moreworst. Looking over the reviews for McCormack, they don't seem to care whether or not someone is happy with their services. I had under eye surgery and chin liposuction (she said it would give me "definition" which was totally bs) with Dr. McCormack. During the consultation visits, everyone was so nice - they wanted my business. Dr. McCormack basically lied to me about my under eye lines. I said it was a huge concern for me. During consultations she said the lower blepharoplasty would remedy the bags AND the lines. Then on the morning of my surgery she said that I'd have to go to the MedSpa for the lines. I don't know WHY I decided to give them a second chance and try the MedSpa. I had a consultation with Precious, and again, my under eye lines where the reason why I went. She said that Botox would help. I paid for their "VIP" membership (total scam). The Botox didn't do one thing. So I've spent almost 10K at this place and feel ripped off. Then on top of all that, the MedSpa receptionist's are rude. My advice: Go somewhere else for everything. This place is totally overpriced and overrated.

I have received Sculptra from Bailey twice. She's fantastic! She's very knowledgeable, and takes…read moreher time with this procedure. So excited to see results! Everyone is very professional, and friendly. The spa is very welcoming and serene. I love the infused water they provide too! Highly recommend this top of the line med spa!

I've been to their sister spa, Refuge Spa, in the Renaissance hotel downtown and was very excited…read moreto try Dolce Vita!! it's a very modern space with beautiful views. I think the landscape is probably my favorite part. They don't have manicure/pedicures like other spas, but offer med spa treatments, which is nice if you're into that! I got a diamond glow facial and my Estetician was very nice and professional. I would say this has a little bit less amenities than the casino spas and the critique I have is there's only two showers for the women's locker room so I ended up waiting a bit to get in ready

DO NOT go to Jen Booth here. She has no idea how to cut hair. Chopped my bangs to smithereens,…read moregoing in the Wrong direction. She promised she would never do it again. 24 hours before my appointment she canceled, saying she "didn't feel comfortable having me come to Her Salon". Because she doesn't want the owners & other stylists see that she is a sloppy stylist who doesn't care if she destroys your hair.

Dre is the greatest hair stylist I've seen in ages. Great care and conversation! The space is well…read moreventilated and starkly lit.

Absolutely love my experience with Kat and the Beauty Collective! Each time I come in we always get…read moreto chatting and catching up on all the things that have happened. Every time my services come out wonderful and I leave feeling refreshed! Their new place is absolutely gorgeous and the set up is perfect for their high-end and luxurious treatments!

I don't usually write reviews, but I felt like this one really deserved it…read more I had an Opus face treatment with Erin at The Beauty & Wellness Collective, and from start to finish, the experience was amazing. Erin was incredibly caring, thoughtful, and made me feel comfortable every step of the way. When I first walked in, I'll be honest--I felt a little intimidated. The space is beautiful, modern, and very high-end, and I wasn't sure I would fit in. But that feeling didn't last long at all. The entire staff is so warm and welcoming, and they truly make you feel like you belong there. What stood out to me most is that they genuinely care. There was no pressure to upsell anything, which is rare. Instead, they took the time to understand what I needed and helped guide me to the right treatment. I was also nervous about pain going into it, but Erin was so gentle and reassuring that it made the whole process much easier than I expected. I actually traveled 2.5 hours to come here because I've had bad experiences elsewhere--spending a lot of money with little to no results. This was completely different, and it was absolutely worth the trip. I would highly recommend The Beauty & Wellness Collective to anyone. They made me feel comfortable, cared for, and confident in my decision--and that means everything.

Emily is awesome! She's friendly, helpful, honest, and fair! I've made Bella Grey Med Spa my go-to…read moreplace and so grateful to Emily and her staff for making me feel welcome and taking such good care of me during each visit!

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

I love this place. It's spotless , it always smells nice and everyone's very friendly. Jason is…read moreawesome super friendly, patient and kind. He is a pro at everythinghe does. I tell everyone to go see him.

This was my first visit to Renew. My previous provider left the spa I used to go to for my filler,…read moreso I chose Renew based on the wonderful reviews. Well, I found out for myself how wonderful they are! Jason did a fantastic job on my lip filler. He took his time to make sure it was everything I wanted. He checked in with me on the pain and if I was doing ok multiple times. Im so happy with my results! I recommend Renew and Jason 100000%

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

I wouldn't trust anyone else with my face or my procedure. Dr. Yamamoto is a true perfectionist who…read morereally cares about his patients. From start to finish, he made sure I was comfortable, informed, and happy with every step. I'm the kind of patient who asks a lot of questions and sometimes needs extra reassurance, and Dr. Yamamoto and his entire staff were always patient, kind, and ready to help. Everyone in the office is caring and professional, and they always take the time to make sure I understand everything. Even during my follow-up visits, Dr. Yamamoto continues to check in and make sure I'm completely happy with my results. You can tell he genuinely cares about his work and his patients.

Maddi gave me the lips of my DREAMS! Her initial consultation was so thorough, asking what I wanted…read morewhile telling me what she saw and we were able to figure out the exact shape and volume for my lips leaving me with even better results than I expected!!

I have very bad neck pain. It has been a problem for at least 10 years if not more. I am tired of…read morehaving to get lidocaine shots in the trigger points, and have researched other ways to relieve it without having to take pills or get injections. I came across a device called Omniwave while scouring the internet for solutions and immediately wanted to try it, but there has not been any place in Reno to get it. Oh a whim, I googled Omniwave again not expecting anything, but then this clinic came up. First off, it should be listed as Youth Inc. instead of just Youth, but meh, oh well. I had a long consult where I was not rushed and had the opportunity to ask all my questions before committing. I did not feel pressured into buying anything. After grilling the device tech, I felt confident to buy a package of 6 treatments. The treatment itself was odd because I was expecting there to be pain, or at least something. The only thing I felt was a small tingle, so I presumed that it wasn't really working or going to do anything. That went on for maybe 7 minutes before the treatment was done with. So I got up a little cranky, but then when I bent down to get my hat, I didn't have the same level of pain that gravity exerts on my neck when I do that. So that was the first big notice. The second notice was my range of motion. I could see more when looking over my shoulders. Lastly, I was in process of developing a migraine, which I get frequently due to my neck, but it did not set in during the evening. I was able to function normally. I'm two days out from my treatment and still doing well. Looking forward to my treatment schedule and the results that will come.

I've been a client of Libby's for over 15 years and she helps me look fresh and great for my age,…read moreand not like I've had work done. When I disclose my age people are usually amazed and I just say "Thank you Botox cosmetics" but really I should say "Thank you Libby". Libby knows where to place it along with other "cosmetics" so you look fresh and natural, not tired.

LOVE this place. I am so thrilled with how my filler and botox looks. Libby is an artist!read more