Professional tax preparation with great advice on tax savings for the upcoming year. Ask for…read moreShalaka, great customer service!

Had little time today. No appointment. Walked in..staff not friendly-what happened to Sharon?..a…read moreguy told me he could help me..i asked him now..he said yes. I sat down and started pulling out my stuff..and he says if my appointment gets here..you will have to either come back or go sit in the chairs and wait. He told me until 2Pm. That was 4 hours away. I have had my taxes done in that office for 15 years..you have lost a customer..earlier one of your preparers sent an email to a group of people..giving every one of us..each others email.

I needed to setup my business for consulting and came across Accuracy CPA. I was pleasantly…read moresurprised to know they have an office within minutes and were able to get me an appointment. They communicate year round, so it doesn't feel like you only hear from them during tax season. Thank you guys for your work!

Dont bother calling they are not accepting new customers unless you know a current customer. Sound…read morelike a good place.

Did a quick search on Yelp to find a professional CPA. Heidenreich & Heidenreich was the first…read moreopportunity/choice. Great!! I called and was not able to get through, but I was able to send an e-mail and received a quick and prompt response that they are not taking on new clients. Bummer, I was hoping with such a high rating they would be able to squeeze us in. No worries. However, I did think it was important to make a post so others don't do the same thing.

Came here again to have my taxes done. Called and left a message for Emily and she returned my call…read moresoon after. As I was looking them done ASAP, Emily offered a Sunday appointment to my surprise and convenience. More than happy with the service, professionalism, and accommodation I was provided. Thank you, Emily!

Very rude receptionist. I caught CoVID, so I called to reschedule my appointment. Receptionist…read moretold me she will not reschedule again if I cancel again. I told her if she rather have me come in after tested positive? She hung up the phone on me. I am now weary of this office's covid policy. *** Updated reply to Lin Rawlinson Lin Chai, I am glad you replied to my post. I am concerned by your reply by below factors: 1. I rescheduled twice with you before I caught Co-VID due to my busy schedule. It was on my 3rd rescheduling when she told me I could not reschedule again. All my rescheduling with the exception of Co-VID was with ample notice (At least 2 weeks out). Concerns: Your clients are very busy people and when you are pompous to tell your client they cannot reschedule, it tells me your office is not customer focused nor you are a friendly office. Additionally, when it comes to public health safety, it raises concerns on your office's ability to provide a clean and safe environment for visiting clients. Requesting 1 day cancel notice from someone who just found out he caught COVID was not only illogical and unconcerning, it was downright irresponsible as an office that opens to the public. 2. Your receptionist was the one who hung up on me when I questioned your office policy on CoVID. Concerns: Placing public health safety for those who visits your office help build trust and shows care and respect to those who visits your office. For the reasons above, I did not choose your office. I was interviewing 2 other CPA offices that were friendly, professional, and understanding. I have since selected one of them. I hope you will review your office professionalism and health and safety protocol, but equally important, the honesty of the people in your office. It takes a lifetime to earn trust, but seconds to lose it.

Been with them for many years. Totally pleased in all aspects from appointment to filing.read more

1 Star - Very Disappointing Experience…read more I originally prepared my taxes myself using TurboTax, but after seeing the amount I owed, I decided to have a professional review of everything to see if there was anything additional that could be done to reduce my tax liability. Unfortunately, after having Vogt Tax and Accounting prepare my taxes, the amount owed to the IRS was the same as what I had calculated myself using TurboTax. I was never provided with an upfront quote or informed of what their services would cost. After everything was completed, I was charged $1,000. Was very shocking. So ended up paying triple for the same results I went in there with. I also requested assistance with dealing with the IRS and establishing a payment arrangement, only to find out they were unable to assist with that either. At the end of the day, I paid $1,000 for the exact same result I had already achieved on my own, with no additional assistance or benefit. My recommendation is to save yourself a significant amount of money and consider preparing your taxes using an online service like TurboTax. Based on my experience, you'll get the same result for a fraction of the cost. Very disappointing experience, and I would not recommend Vogt Tax and Accounting.

Brandii and BFG Accounting is the best!!! Starting up a business and we needed somewhere to go that…read morecould give us advice as well as pointing us in the right direction. No pressure consult made us feel like she was truly wanting us to get the best experience as opposed to previous companies that wanted a signature within the first 5 minutes. A true one stop shop for our book keeping as well as all of our taxes. We will continue to use BFG Accounting for our commercial as well as personal needs! Thanks Brandii!!

The lack of service and unprofessional manner are more than enough to steer people away from this…read morebusiness, let alone the lack of training and knowledge. l've experienced belittling speech from the business owner and even seen them on their reviews personally attack their previous clients! The service requested was not worth the price and also highly unprepared and UNORGANIZED! Overall my community has seen how this person has treated a few of us and is appalled. AVOID AT ALL COSTS!!

Kimberly Wells is awesome this is my second year using Responsive Tax & Accounting and I'm very…read morehappy with their service.

It's that time of year again... when I remember why I no longer use Responsive…read more I'll keep this simple since most people won't read a long review: call someone else. There are plenty of solid tax professionals in Chandler - I know have learned. My experience with Responsive started well--good initial conversations and a strong first impression with Billy and the tax professional Irene. Unfortunately, that's where the positives ended. Follow-up was consistently poor. Communication only happened if I repeatedly chased them down, and even then it was excuse after excuse--office closures, travel, annual fishing trips, "I'll call you tomorrow"... "I'll call when we get back in the office"... which rarely happened. The breaking point: I paid them to set up my LLC, and they suggested that they be the Statutory Agent. (I agreed) A few months later, they quietly resigned as the agent through the Arizona Corporation Commission without any notice to me. No call. No email. No explanation--despite multiple attempts on my end to get answers. Even more confusing, they continued to handle my taxes afterward as if nothing happened. So weird. This review is long overdue. I'm still waiting on a refund for services that were effectively abandoned. If you value communication and accountability, I'd strongly recommend looking elsewhere. #ChandlerAZ #TaxPreparer #SmallBusinessTaxes #LLCArizona #Bookkeeping #TaxServices #ArizonaBusiness

Well, usually I don't really like writing reviews but I had such a great experience this year that…read moreI wanna share it. Dora, the team leader was very welcoming, friendly and super sweet. And Angela, the lady who took care of my taxes was so nice too, a super competent, quick and efficient professional. Never had such a good experience with my tax. Easy and quick, how it supposed to be. I will come back for sure and I would highly recommend them!

Made an appointment for 10am... it is now 10:50am and I am still sitting here in the lobby as…read moreothers are walking in and being seen immediately. I ask what's going on and the receptionist says they had appointments.... I HAVE A 10am APPOINTMENT!!!! Never dealing with H&R Block again after this