I had checked online to make an appt about a week prior but they had no Saturday appointments. I decided to come do a walk in so I arrived ten minutes before opening and waited outside. I will say that the workers here are very prompt and efficient. They were moving people in and out quickly. Even though we didn't have an appointment we waited about 20 minutes in the waiting room after check in so not bad at all. I think if you can make an appt ahead of time I would but in cases you can't try to come during opening to alleviate possibly long wait times. Waiting room was clean and had a decent amount of chairs as well read more

De lunes a viernes el staff permanente no es muy efficiente pero el del sabado que es rotativo es mucho mas amable y competente atienden rapido hay personas que hablan correctamente espanol e ingles. From Monday to Friday the permanent staff is not very efficient, but the rotating Saturday staff is much friendlier and more competent; they serve quickly, and some people speak both Spanish and English fluently. read more

I use the appointment system for my quarterly lab work. For the past two and half years of doing so, I have been seen promptly at my appointment time. Generally, I spend 20 minutes or less from arrival, completing blood draws, check out and back in my car! read more

I come to this location monthly and always have pleasant interactions. Last month and again today, I had the pleasure of working with Anna the Banana! Her clinical skill is top notch, but Anne's demeanor makes her a star! read more

Staff was very professional & kind. And they had me in & out in know time!!! I highly recommend them & they don't disappoint! Great atmosphere & great people. read more

I was a late morning walk-in (New Years Eve). Checked in easily on one of the three kiosks, asked one of the clerks (she was pleasant) a question, and had a seat in the clean and spacious waiting area. It wasn't long before I was called in to give urine, and found the bathroom to be clean and tidy. Before I had a chance to get into my book, I was called in to have blood drawn. The plebotomist was very friendly and professional, and the lab area appeared to be clean. Glad to share my positive experience, given the negative reviews that I read prior to my own visit. read more

Over the past 20 years my spouse has had several surgeries and two transplants resulting in substantial vein scarring. Every medical visit requiring a blood draw gave us significant angst in that the phlebotomists generally made several attempts to find a vein with adequate flow. That all changed with Danielle Davis at Labcorp's Smoketown location. She gets it on the first stick. We are so pleased and relieved to have this issue laid to rest. When we come for our biweekly tests, we wait until Danielle is available and it is always worth the wait. read more

Saturday I had an appointment for an employment drug test for a new job and I had to make the appt for a Saturday because I work during the week. I also had to drive 45 minutes from the city to get to this location to do it. There was an accident on the highway and I was one minute late checking in for my appt and they person at the front desk said they couldn't take me because I was one minute late. Suffice to say, my filled bladder and I were not thrilled to get back in the car and drive all the way home without successfully completing the test. Thanks, Labcorp. read more

Great staff who provided amazing customer service. I was in town for business, but had a lab order from my doctor. I checked on the internet for the closest Labcorp near my hotel and this one popped up. I checked to see if there were any appointments available, but there were none. I decided that I would attempt to go as a walk in. When I checked the reviews, they were rated very low. I decided to take a chance. I showed up at approximately 6:45am (they open at 7:00am). The doors opened at 7:01am. I immediately went to the kiosk so I could get myself signed in, but it wasn't working. A staff member placed a sign in sheet out front and had us sign in. I signed in and was called back approximately 10 minutes later. A friendly staff member named Janet drew my blood and I was out by 7:15am. It wasn't crowded at all. I highly recommend this facility. read more

One of the worst Labcorp locations in the DMV. The wait room was crowded and when I checked in it said wait where you're comfortable we'll text you when you're ready to be seen. I waited in my car for an hour before going in to find out my name had been called with no text received and I had to queue again and wait again.. I waited almost 2 hours to pee in a cup. Absolutely ridiculous. read more

I had a horrible experience here, I didn't realize what it was until after the technician stuck me, but there was someone else's blood on the outer tube she put around the needle. I complained to someone else working there and she went through the technician's cart and found several needles contaminated with blood on the caps. She said it was okay since they're still sealed but she threw them out. I would not trust this place at all, its a huge safety issue. The only good thing I can say is short wait times, but its not worth the risk of poor safety procedures. read more

It's bad due to the untrained staff, I was cussed at by one of representatives at the front desk, I asked a question and the answer was "Shit what do you want me to do"; they need additional trained staff. It's sad. read more

Do NOT use this location if at all possible. I would dare say DO NOT use this company if this is the type of treatment and employee behavior that they endorse. The female staff member at check in at the front desk attitude is appalling. Simply wanted to ask if my school generated print out was sufficient to walk in or if I needed an appointment. She had no line, nor the time to look at me and answer a quick and simple question. She cut me off and rolled her eyes and prompted me to check in at the kiosk. When I made an attempt to ask again to clarify because I didn't have a lot of time, she cut me off and rudely directed me to the kiosk again. If it wasn't for my graduate program and the timeline required, I would have found another location. She told me that I didn't need her name and to call the manager. read more

Labcorp - Manager contact information that I was directed to use, after asking for the employee's name. - Laboratory Testing Near Me - Woodbridge, Virginia

They have a check-in kiosk you can check yourself in. The place is clean but ALWAYS packed and wait time is pretty long.

Make sure to make an appointment before you come. And if you waited over 10-15 mins, you will need to talk to the person in front desk, because their "express check in" system went down very often. My son needs a blood withdraw so I made an appointment on Monday at 11am. I arrived at 10:50am and finished the express check in at 10:56. I waited 30 mins, during the time I was reading the reviews on yelp. I saw someone if you made an appointment, and you have waited over 15 mins, you will need to talk to front desk because there system went down that day. So I waited in line for another 7 mins and told a gentleman my situation, I got the same answer (the system was down). I questioned "if your system was down then you should put a out of order sign for the express check in". After I talked to him, he checked me in very quick, and I got called after 3 mins after I paid. The lady who withdraw my son s blood was very helpful and nice. She made it first time and my son didn't screaming or crying. That's the only reason I gave them one extra star!! read more

Terrible customer service and they don't disclose their actual hours of operation. Just because they are open doesn't mean they will do what you're there for. If you have to go here for some ungodly reason, definitely call ahead. I was there at 1450 ant the rude employees infomed me that they stop taking urinalysis test at 1500 and told me to come back another day. I guess that's what I get for interrupting their personal conversations. I'd understand that type of cander if I just walked up to their booth at a restaurant but they are on the clock. I hope they close this place down. read more

I was actually dreading taking my son to have his blood drawn here after reading all of the terrible reviews (especially the ones related to unsanitary conditions). However, the visit was great. Everyone was polite, the visit was quick, and I did not witness anything concerning regarding cleanliness. read more

I'm not sure why there are so many bad reviews here. I went this morning for an 8:15am appointment for bloodwork panel and was done and back in my car by 8:27! Checking in on the kiosk machine was super easy and quick. The coordinator at the front asked for my order right away and looked that up in a minute or two and then I got called back almost immediately to get it going. If that wasn't enough, the gentleman who took my blood was extremely pleasant! It was such an easy and painless experience! read more

I can see why some labcorp get bad customer service. People expect this to be a drive thru place lol. You have to see the consideration of them taking the blood and then putting it away and shipping it out. They dont have magical elfs to do that for them. They still have to input all your information and test orders. MAKE AN APPOINTMENT!!! You may get lucky doing a walk in and nobody us there. But be curious for these health care workers. read more

Just as the others have said they are rude they yell at you they have computerized system to check in but there are problems with the system specially with people that don't use computers and then when they call you they asked the same question sign on the wall clearly says do not Use cell phones and then after putting your number in the computer to check text you to get ready and then don't call you for 10 to 15 minutes not going back to this location read more

Labcorp - Laboratory Testing Near Me - Woodbridge, Virginia

I visited yesterday on a referral as my doctor is out of state. After reading the reviews below I was prepared to have a bad experience. Nope, this visit was great. Checked in at the kiosk and sat down for about 10 minutes. Got called in and was out with 5 minutes. The lab tech that stuck me did it in one shot and was very pleasant to deal with. Ohh, I was 40 minutes early for my appointment.... Labcorp is doing the Lords work. Will visit again for future services. read more

The entry was confusing then had to deal with a sign in kiosk that was hard to use.One male worker was rude.Will never go back to that L Labcorp. read more

I have had to go there more times then I prefer lately but they have always been quick and easy! I go early in the mornings and never have to wait more then five minutes to be seen. The convenient check in portals have been nice with sanitizer and wipes to be safe during Covid. This last time, Cornelius took my blood and I swear to goodness I didn't feel a thing. I've had blood taken so much lately and that was the most painless experience. Kudos to this place! It's always been convenient and fast. read more

Old staff was extremely rude, untimely and unprofessional & disrespectful. Needed to go to get a blood draw and was saddened that the assigned office was on Smoketown rd. They have a whole new staff that is very fast, pleasant and personable! So glad. read more

Front desk is very rude. Never going to this location again! Very sarcastic and demanding staff.

I have been to the Smoketown Road, Virginia location of Labcorp many times in 2021-2022. Everyone I came in contact with has been very nice, extremely helpful and professional. I've never had to wait very long, even without an appointment. The phlebotomists are great at their jobs and have been painless. Once I was unable to give a specimen and was allowed to come back the next day. When I returned, they took my specimen promptly and I was on my way. I am VERY please with the service and professionalism I receive each time I have to visit this office. read more

This place sucks. They made me wait forever with an appointment. I don't recommend it!!!

After fasting and going to my scheduled appointment, front desk said they could not take my doctor's order because the address was incorrect. I asked why because it was an official printed doctors order and didn't understand how there could be a mix up( I don't know medical protocols). The front desk gentlemen was very rude and condescending. Do yourself a favor and go anywhere else. read more

Rude employees at front desk. They hate answering any questions. only come here because it's close to home.

The front desk receptionist aren't pleasant to deal with. They are rude, not helpful especially when they know you have difficulties in speaking English. They treat people who can't understand English well, like they are idiots. Not coming back here, if I have a choice. read more

I would make strongly advise you make an appointment, also avoid going on Saturdays. Lab tech Raymond is wonderful!

it's a lab. What can I say? The guy behind the desk was pretty funny. Clean waiting room and 2 water fountains. They had a TV on so you can keep current with the latest happenings on the news. I didn't wait too long for my pre-employment drug screen. Because I knew the drug test required me to pee, I came ready! She had me pick a cup and I went. Took maybe 5 minutes with a 15 minute wait- no appointment! So, go early and ready to pee. They'll accommodate. read more

I would give 5 stars to my phlebotomist!! She was fantastic and friendly. The ladies at the front desk were rude and nasty to everyone. They were very bent out of shape that people were heading straight for the machines with the large sign that said "Check-In" on it. Yelling at the patients to come sign in first at the desk. How about put a sign on the machine to sign in at the front desk first of that is the procedure. Then I can hear them talking about how they weren't going to tell one of they patients something because "they should know better". I had a 9:30 appt and was called back after 10. read more

The staff are rude and will demean you at every moment possible. DONT go to this location. I hope they shut it down. The front desk is extremely unhelpful and can't do any aspect of their job. I'm shocked nothing has been done about those snarky women. Labcorp or whoever owns this establishment, fix your damn employees. Worst lab I've ever been too and one of the worst establishments I've ever been to. read more

This establishments needs training on customer service, from the people in the front to the actual nurses. I went there with my daughter, 1 yr old, to get her blood drawn. While I was being attended, there was an older woman checking in electronically. She stated that she had a condition and needed help checking in... to which the receptionist, along with her co-worker complained that how could you not know what to do, it's straight forward and so on. Loud enough for me and the woman to hear. When she did go over to the woman, she was very blunt and demeaning, talking about: "just follow directions." Customer service should not be done this way, especially to older patients. Then the nurse who was to draw blood from my daughter, couldn't find the vein (not my complaint). Instead of just moving on to the other arm, she preceded to search for the vein with the needle, stroking it back and forth and re-poking her over and over. When she did it to the other arm, I told her that was enough and said I would come another day. The way she was treating the situation, was as if my child was an adult, expire the screams. She made a snarky and unnecessary comment that not only my daughter (WHO JUST TURNED 1) couldn't take it, and neither "could mom." She don't know me, or my experience with 2 out for my 3 children whom have been poked plenty of times, hospitalized and in a NICU for months. so don't talk to me about "I can't take it." Never going back. The attitude from the workers at the front door was enough. No customer service etiquette. read more

front desk is trash. came at 11:30am and the lady behind the desk would not get up from her chair to help people at the self check in and also said "jesus christ" after she HAD to get up from her comfy chair to actually help someone. read more

It was my first time going to this facility and I had the worst experience. Nurse Martina was very rude when taking blood work from my one year-old son she has no patience or no respect at all. she stuck my son five times to find blood, so my son started to cry of course and as she was going to put the bandage on she had asked me who was the mother and who was the child, because I had let go of one of my sons arms. He wasn't in her way of getting the bandages and he did not touch her arm or his arm where she had taken the blood from. I told her I thought she was done because I saw her take the needle out and she said obviously not and I could've made her get blood on my sons clothes. I understood that I could I got blood on my sons clothes but the comments that she was making was unnecessary and unprofessional as a nurse.Then when I went to the front desk to ask for her name the other employee,The other employee-was having a personal conversation on the business phone. These people shouldn't work in a facility that deals with customer service and especially that deals with younger children and first-time parents. I will never go back to this facility I would rather travel to Manassas or even further before I come back here and let them take blood out of my son or out of me. Then when calling the facility back to speak with a manager they put me on hold for 10 minutes, and put Nurse Martina on the phone,so she could give me the number to their boss but I didn't trust it since they known the bad report was about her read more

They need to get REAL people who actually cares about customer service in this building . The manager with her sassy as* attitude don't give a blank about you she allows her staff to talk to you however . They don't care if your elderly , Hispanic black Asian whatever they talk to you like you're stupid with no common sense . They're rude about directing you on how to use the kiosk to where you need to sign in . It's immature and ridiculous how any of the staff in the front continue to work there . I'll credit to ladies in the back who actually do the lab work they're nice I guess . Wish corporate will do something about the ladies in the front even send a secret customer without notice just so they can see who represents them . Ps get your filters change there's black dust around the air vents it's disgusting . read more

Man, the service at this location is really inconsistent. They are open on Saturdays, but only until 11AM. I suggest trying to get in as early as possible if you do a Saturday appointment because this place gets packed. They now have those new Labcorp Express check-in consoles at this location, but I think it was actually better without those. They make you sign in on paper and then check in at the console, but it seems to add ~15 mins to your wait time, even with an appointment. There's also only one bathroom so if you're here for a urine test, there can be a bit of a wait if it's busy. It's weird that they don't have an assigned location or box for people to drop off their urine samples though. They just told me to "leave it on the sink." Blood test went smoothly with no issues. Not the best, not the worst lab experience I've had. Adequate. read more

The staff do not communicate a lot. Appears to be because they are very busy and focused on the job. However, the person who took my blood was extremely good. I didn't even feel as much as a pen prick. You can make an appointment and they seem to be keeping those people on schedule. Large, clean waiting room with a lot of windows and plenty of parking. read more