My doctor had sent me an order for bloodwork, so I went to the Quest website, logged into my…read moreaccount, and set an appointment date. Yes - walk-ins are accepted, but personally I prefer not to leave it to chance for how busy it may be at any one time. Once you set your appointment, you get a QR code, which you scan at one of the kiosks in the waiting room, along with your ID and insurance card. The whole process is super easy. This was my first time at this location and it was quick and painless. I loved the nurse who took my blood; unfortunately I didn't catch her name (small, black hair, tattoos). She was easy to talk to and gentle.

I went to the Woodbridge, Marblestone Dr., location and would give it 0 stars but that is not an…read moreoption. I walked in and the place was empty! I could here the two "workers ", I'll use that term very loosely, in back laughing it up with each other. I checked in as a "walk-in" and was subsequently given a time of 12:20pm, it was 11:10am, again there was no one in the waiting room. A couple people came in a few minutes later and they also checked in and sat and waited. What is the point of having "walk-ins" if your just going to put that person in an appointment queue and completely ignore them until the arbitrary "appointment" time? The workers obviously can't get more than two brain cells to fire at a time, they don't comprehend the meaning of "walk-ins" or just don't give a sh*t, probably a bit of both. I can only surmise that because whoever runs this circus also doesn't care and is why they couldn't grasp the "walk-in" concept. Here's an idea....fire the two "workers" and hire someone with at least 4 active brain cells!!!

I had checked online to make an appt about a week prior but they had no Saturday appointments. I…read moredecided to come do a walk in so I arrived ten minutes before opening and waited outside. I will say that the workers here are very prompt and efficient. They were moving people in and out quickly. Even though we didn't have an appointment we waited about 20 minutes in the waiting room after check in so not bad at all. I think if you can make an appt ahead of time I would but in cases you can't try to come during opening to alleviate possibly long wait times. Waiting room was clean and had a decent amount of chairs as well

De lunes a viernes el staff permanente no es muy efficiente pero el del sabado que es rotativo es…read moremucho mas amable y competente atienden rapido hay personas que hablan correctamente espanol e ingles. From Monday to Friday the permanent staff is not very efficient, but the rotating Saturday staff is much friendlier and more competent; they serve quickly, and some people speak both Spanish and English fluently.

Office staff were friendly and inviting. Provided listened to our concerns and offered optionsread more

disappointed and very bad front desk who made us wait doubled jus coz she don't know how to verify…read moreinsurance

I attempted a walk-in blood draw today. There was 1 person ahead of me. She was also a walk-in. The…read morelab tech came out and handed me an appointment card and said, " it's gonna be an hour. This is an appointment based lab". You need to make an appointment. Discouraging walk-in appointments when you're not even busy (1 person waiting) only reduces revenue that contributes to your paycheck. Hope corporate reads this review.

I came here this morning to have blood and urine tests. I had an appointment whichv i made online…read more I was taken in right on schedule. Blood draw was very smooth.all in all the visit was very good.

I never thought I'd leave a review for a simple lab testing center that I went for a blood draw,…read morelet alone serve as a dissenting opinion to praise one, but here we are! So why review at all? Read on to find out. This place is appointment only. They take walk-ins, but note that you will not be seen right away as appointments get priority. The place was clean and you have to check in at a kiosk (although as far as those systems go, this one was very easy). Appointments can easily be made online. So why the 5 stars? It basically comes down to how nice the lab tech was. He was engaging with a sunny attitude. My blood draw was quick and painless, the appointment was short and on time, and I liked that there is a Wawa nearby so I could grab some quick sugar post blood-draw. But what impressed me was that the person who came in after me had English as a second language. She really struggled to use the kiosk as English was clearly not her first language. The tech came out and spent about 5 minutes calmly and nicely walking her through the process, welcoming her to the facility, and getting her set up. I rarely even find that kind of personal care at full doctor offices. I would go here again.

Worst wait. Only two people here and they made us wait a whole hour. Literally two people. No front…read moredesk so you are not able to ask questions at all if you need help. Who ever owns this place is doing a crap job!!!!

Ok so after reading some crazy review on Google I decided to come and leave one here...I'll have to…read morecopy and paste my review there as well. I've come to this AAR location for the past 2 years to get my annual mammogram. I've been to some shoddy looking doctor's offices and this one was very nice. It wasn't overly noisy, although on my first visit a woman proceeded to give her whole debit card number to someone over the phone, in clear listening presence of the entire waiting room. Literally, everyone was looking at her like she was crazy, but I digress. The staff was professional and efficient. They always gave clear direction on where to go and what I needed to do. When conducting the exam itself, again, the staff is always very professional and efficient with their actions. The front and back were both kept clean and neat. I don't think I've ever waited an unreasonable amount of time to get to the back. I mean I always bring a book in prep for any wait time, but I've never had to complain about it; so I know it likely wasn't longer than 30 min. I wouldn't make any Dr appt like this on my lunch hour so if the wait time is an issue for you, schedule accordingly, this is not a drive-thru. Also, arriving early for your appt will not make them bring you back any faster. It just doesn't work that way. Different people come in for different things; so don't get bent because someone is seen ahead of you that arrived after you. Ya'll should know how this works by now.

I would not recommend this clinic as the staff are unwelcoming and patients are not roomed in the…read moreorder they arrive. The wait was extremely long (had to check back in with front desk to eventually be seen) and the technician that did my ultrasound was highly insensitive and dismissive. Receptionist who answered my phone call was rude as well.