My experience with OTC was great the doctor is very approachable and kind his staff has the best…read morecustomer service very professional and nice I highly recommend them.

I was sent here by the Trucking School I enrolled in. This place is easy to find, great parking and…read moreopen Saturdays! The waiting room is little small , but there are a lot of truckers coming here since it's by a Truck Stop. The place is clean, the staff is friendly, huge parking and the Doctor is real good and extremely nice! I highly suggest this place to anyone. It's only $60 and you walk out with your medical certification.

Quick and easy!…read more Came here right when they opened at 9am even though my appointment was at 9:40.. I was hoping they could take me in a little earlier. I was instantly greeted with a hello from both Angee & Desiree! They literally are the sweetest ever. Check in was easy ipad all set to go and the cleanliness of their clinic was on point! I went in for a livescan and TB test and reasonable pricing.. I was called back within 10 minutes if that! Done within 5 minutes! Thank you ladies for making this process quick and fast .. with a smile on the side! I'll be referring this place now to whoever I come across that needs the services you provide! Parking was full but luckily they have another parking lot on the other side of the building. I was lucky and found one spot :)

Great customer service and helpful! I forgot the nurses name but she was wonderful and sweet and…read morehad a great hand! Thank you !!!

The personnel here is always friendly and accommodating. They have a gentile touch, and seem like…read morethey honestly care about helping. I appreciate the quick and easy check in process.

Thank you! I usually go to this lab. My doctor gave me a slip to another lab. I went there and…read morewhat a joke. Long wait rude receptionist. I immediately went to my doctor. Got another lab slip and within 15 mins was checked in professionally! Urine and Blood draw and on my way! You make life so much easier!

I have had some blood draws done here in the past for personal and work reasons. This last time I…read morewent, the process was pretty quick as I did set up an appointment ahead of time. The lady who drew my blood was very nice and professional. I didn't even feel it! The office was clean. Good location. It is next to a store where I was able to go get some waters to keep hydrated for my draw and to get a drink and snack for my friend who was waiting. I definitely recommend this facility for this type of medical needs!

I've been to Quest Diagnostics multiple times, and I want to start by saying that this facility is…read moreconsistently clean, and most of the phlebotomists I've encountered have been kind, professional, and efficient. That's why this review is so disappointing to write. On April 15th, I had a very negative experience with a phlebotomist named Michelle. From the moment I sat down, she was cold and dismissive--no greeting, no basic courtesy. Her tone throughout the appointment felt rude and unnecessarily aggressive. Instead of communicating calmly, she gave abrupt commands like "scoot up... no, more," without any professionalism or kindness. The actual blood draw was worse. On the first attempt, she missed my vein and tried to redirect the needle twice. During the second redirection, I felt a sharp pain and said "ouch," to which she responded by rolling her eyes before removing the needle. I ended up apologizing--despite being the one in pain--because of how uncomfortable the interaction felt. She never apologized. She then attempted the draw on my other arm, applying the tourniquet far too tightly and choosing the basilic vein. As soon as she accessed the vein, it began to blow. Despite this, she continued the draw and collected four tubes while I started losing sensation in my arm and hand. For context, I am a phlebotomist with 10 years of experience, so I am very familiar with proper technique and patient safety. I regret not advocating for myself in that moment, because the situation was not handled appropriately. Unsurprisingly, I developed a hematoma almost immediately in a very sensitive area. She provided minimal bandaging--it didn't even stay on--and gave no aftercare instructions. I had to manage everything myself at home, including icing and proper care. I have already reported this experience directly to Quest Diagnostics through the appropriate channels. I was told that a supervisor would address the situation and that this employee would be shadowed for retraining. While I appreciate that this is being handled internally, I am sharing this publicly so others are aware and can make informed decisions--personally, I would recommend avoiding this phlebotomist at all costs, if possible. This was one of the worst experiences I've had getting blood drawn, and it stands in stark contrast to the otherwise positive experiences I've had at this location. *I'm including pictures, including the bruising right after the draw and how it looks 24 hours later

Haven Elite Urgent Care:…read more Genuine care by a solid and thorough Doc. Attention to every detail. Appointments spaced out to allow for quality and personal one on one care and treatment. X rays on the premises. I was rear ended in a car accident. I was rocked. My back, neck and right shoulder were jacked up. I went to a hospital ER in the area and it was slammed. So I went on our good ol' Yelp and found this wonderful urgent care. Everything about this experience - the first phone call with Gabrielle, her care, concern and professionalism; her being on the ball and so efficient( btw she is a US Navy Veteran)- this set the tone for a great and calming visit. Dr Cho was incredible. Very personable, cool, related to me and was just so very thorough as he covered every possible avenue and took his time treating me, testing my reflexes and my areas of concern. He was very thorough. He showed me and detailed all of my x rays. The office was immaculate. Clean and very well organized. There were complimentary mini water bottles and some snacks for the patients. Great medical establishment.

My family and I have visited Haven Elite Urgent Care multiple times, and every experience has been…read moreexceptional. Dr. Henry Cho is truly amazing--his kindness, patience, and thorough care are unmatched. I honestly wish he had his own practice because we would choose him every single time. Dr. Cho consistently goes above and beyond, making us feel cared for and supported during every visit. It's rare to find a doctor who combines skill, compassion, and genuine dedication the way he does. I can't say enough good things about him. Haven Urgent Care is fortunate to have someone like Dr. Cho, and my family is incredibly grateful for the outstanding care we've received from front office to back of office. THANK YOU!

Very poor experience with a pediatric blood draw at this Labcorp location…read more The phlebotomist, Tiffany, tried twice and failed to draw blood. My child was crying and close to a meltdown. I requested a more experienced staff member, but Tiffany said minors are limited to two attempts and no alternative could be offered. Instead, the blame was placed on my child "not drinking enough water," and we were told to come back another day. This was handled poorly and showed a lack of proper escalation and care for a child patient.

Only downside of customer service was the receptionist ignoring me when i walked into the facility…read moreafter i had received a text to go to the front desk. He was talking to a colleague while I just awkwardly stood there for more than a few minutes. My tech was extremely nice and kind, but unfortunately, am very bruised after almost a week. No blood was drawn from this arm, the arm it was drawn from however, did not bruise. Service was quick.

Sad to see all these bad reviews. If you don't have an appointment, yes expect to wait a couple…read morehours. Do yourself a favor and make an appointment. Easy to make online. ( do this a week in advance) My appointment was at 11:20 AM and I was seen at 11:50 AM and out the door in 15 minutes. Kerry/ Caery (not sure how she spells it) was awesome and explained the blood work to me and I asked her for some advice. I hope I get her when I go back because she was great and I bragged about her to my husband. Thank you for my experience!!

This location is the worst! The appointment availability is weeks out. When you go as a walk in to…read morewait in stand by line the kiosk says 30-60min wait and there is a literal break in scheduled appointments that show up and they still call everyone else. They have like 3 phlebotomists working that are so slow. Better off going to the location in upland. Way more efficient there.

Quick and easy in and out in a few mins! Kind of hard to get ahold of them on the phone but it is…read moreone lady doing everything every time I go.

Super fast and friendly. Very welcoming. I should of been coming here a long time ago.read more

Great location right off the freeway. Walking in, I was pleasantly surprised by how appealing and…read moreclean everything looked. The staff was prompt, attentive, and genuinely helpful. I felt cared for and appreciated as a patient. My daughter and I were called into a room quickly, and the nurse was friendly, taking time to understand all of our concerns and medical history. Dr. G came in shortly after and was just as attentive. He made sure he understood everything we shared, examined my daughter thoroughly, and explained his thoughts and plan of action clearly. He made sure we understood each step and didn't have any additional questions. We were in and out faster than we've ever been at an urgent care, and it was one of the best experiences we've had. We will definitely be back. Thank you Medcove

This is my second time at Medcove and both times we saw Dr. Lucinda Schoenick. I am an RN myself…read moreand can honestly say she is the best of the best. She is more thorough than most private practice pediatrician. I brought my daughter in for a specific urgent care need, expressed my concern for other issues, instead of sending us to my pediatrician, she ordered blood panel and even made referrals. This time is for my other daughter and again we were well taken cared of. I'm very grateful that Medcove offers high quality healthcare service. As long as Dr. S is there, i will never go to another urgent care. I might even treat her like my PCP

Went today and there was no staff that showed up at the location. It is upsetting because I am…read morefasting and went to a different location. I was not able to get any care at all.

Not too many people. Walk- in availability. Skilled tech. Very professional. Convenient location…read moreand hours.