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    Updated 1 week ago

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    Recommended Reviews - Labcorp

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    Check in machines
    Cheryl C.

    I would strongly suggest anyone that's going to LabCorp to go ahead and make an appointment. This was a grueling three hours wait just for my father's sister to get her blood drawn. We got it done. They're all stating from Fontana to Walgreens LabCorp Rancho to LabCorp on foothill in Rancho that they're understaffed. They need some good phlebotomist. I'm ready to tell my daughter and Niece to come from Arizona if it's that bad. But I don't know what LabCorp pays either. Maybe they need to check out their pay wages and they might find some good people that wanna stay who knows but for that wait I can only give them three stars. And those three are because that young lady in there was a beautiful soul who was calm with even the crazy folks. Bravo to her and the stars just go to her. Even I goofed up when putting my father's sister's information into the computer and she was still cool about it. Very calm she just said yeah I wanted you to do this or I need you to do that. No high-pitched tone no nothing and I could tell this young lady was exhausted from the day. Do a little better LabCorp you might get those top-notch phlebotomist working in there.

    There are always people waiting scattered around this place.
    Nina M.

    It seems like all the Labcorp facilities are continuing to decline. Making an appointment is always encouraged, however, when you have an appointment with your doctor sooner than you can get an appointment at Labcorp it forces you to be a walk-in. It has been my experience that appointments for labcorp are usually unavailable unless you have the option to schedule about a month out. My perception is that the staff is fed up with the amount of patients they have waiting, they seem to be annoyed at how busy they are, which is good for business but probably not great for the employees. They actually seem like they are understaffed and overwhelmed so I understand if their demeanor is less than pleasant and giving off frustration vibes. This location is on the smaller side, however not as small as the one located inside Walgreens and that one is definitely understaffed & overwhelmed. I have been turned away multiple times at both locations and told to come back at 7AM. When I arrived today at 7AM there was a line at least 15 people deep outside. They weren't letting anyone inside until someone left, even though there were several chairs available inside. It was very much giving Covid times. They also didn't have all the self-check-in kiosks available and instead they had a person in scrubs who all her job seemed to be was checking each person in one by one, all while being very condescending as if she is talking to a child. "You're all checked in you're going to wait outside or in your car okaaaaaay? You won't be called until 8:30 or 9:00 okaaaaay?" Poor thing was probably just trying to seem friendly but the energy inside that place is miserable. After 2 hours and 20 minutes I am called back to sit in a freezing cold room and wait while the patient sitting in the same room with me is drawn first. Then the phlebotomist leaves the room & after several minutes a different phlebotomist arrives. She was nice, efficient, and fast. It's now 9:25 and I am finally leaving. Labcorp needs to step it up, in the meantime, plan ahead if you can't make an appointment, you will be waiting a while.

    Check in process
    Anthony H.

    It's a hit or miss.. In terms of how friendly they are, which is super important. Maybe you get someone nice maybe not. Just like the movie "Taken" Good luck!

    tablet check in with no human assistance

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    4 months ago

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    10 months ago

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    10 months ago

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    9 months ago

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    Reagan R.

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    9 months ago

    Twice in the last month they have cancelled my appointment. Will not book through this site ever again

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    11 months ago

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    11 months ago

    I have appointment today at 2pm in regards from my appointment I had yesterday in regards to biopsy I have to get done on July 7th

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    2 years ago

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    2 years ago

    The employees here are helpful. The technicians are good at their job. The wait is never too long.

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    Page 1 of 6

    Ask the Community - Labcorp

    Are you open Saturday's? Your website allows me to schedule an appointment on Saturday but Yelp says you're closed weekends.

    They are open on Saturdays but only from 7am to 11am

    View All 2 Questions

    Review Highlights - Labcorp

    the lady that drew my blood I think her name was Ricci was very nice and polite and her poke didn't even hurt she is so good at it..

    Mentioned in 3 reviews

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    Haven Elite Urgent Care - Help yourself to coffee, tea, and tasty treats while you wait! We'll take care of the rest!

    Haven Elite Urgent Care

    (276 reviews)

    Haven Elite Urgent Care:…read more Genuine care by a solid and thorough Doc. Attention to every detail. Appointments spaced out to allow for quality and personal one on one care and treatment. X rays on the premises. I was rear ended in a car accident. I was rocked. My back, neck and right shoulder were jacked up. I went to a hospital ER in the area and it was slammed. So I went on our good ol' Yelp and found this wonderful urgent care. Everything about this experience - the first phone call with Gabrielle, her care, concern and professionalism; her being on the ball and so efficient( btw she is a US Navy Veteran)- this set the tone for a great and calming visit. Dr Cho was incredible. Very personable, cool, related to me and was just so very thorough as he covered every possible avenue and took his time treating me, testing my reflexes and my areas of concern. He was very thorough. He showed me and detailed all of my x rays. The office was immaculate. Clean and very well organized. There were complimentary mini water bottles and some snacks for the patients. Great medical establishment.

    My family and I have visited Haven Elite Urgent Care multiple times, and every experience has been…read moreexceptional. Dr. Henry Cho is truly amazing--his kindness, patience, and thorough care are unmatched. I honestly wish he had his own practice because we would choose him every single time. Dr. Cho consistently goes above and beyond, making us feel cared for and supported during every visit. It's rare to find a doctor who combines skill, compassion, and genuine dedication the way he does. I can't say enough good things about him. Haven Urgent Care is fortunate to have someone like Dr. Cho, and my family is incredibly grateful for the outstanding care we've received from front office to back of office. THANK YOU!

    Labcorp

    Labcorp

    (102 reviews)

    Went there for the first time today and was expecting worse since I read the reviews for fun. I…read morehad a set appointment at 11, arrived around 10:15, checked in, and was served right around 11. I did not experience any rude ladies there at the front desk. In fact, the gentleman at the front desk helped me with an issue and was actually nice to all others who went to ask for assistance. He was even pretty patient with non-English speaking people. The nurses do cycle to the front desk, but they go only to call the next person. What I did see were a few people (about 3-4 in the 45 mins that I was in the waiting room) coming in right at their appointment times expecting to be served immediately, without checking in. It's not accurate if you don't know the process. Let's be real, an appointment gets a planned time, but if they are early/late a bit, that's expected as these offices get LOTS of people who need lab work. A walk-in without an appointment at 10:15 had an estimated service time of 2:30 pm. Better to make an appointment. The nurse that took my blood was nice and professional! Visit this place for your lab work, just don't expect to be treated like you're at a 5-star resort and you'll be fine!

    Everyone, patients and employees, are angry and rude. It is not a good place to be unless you want…read moreto lose faith in humanity. I witnessed patients being rude to each other, and patients being rude to the employees regarding the long wait times. It felt very uncomfortable to witness while sitting in the waiting room. Also, I waited for over two hours here, and then they turned me away because they said they are too full for today. Then, they told me to show up at 7 am tomorrow to get in line for them to open at 8 am. They did not apologize or seem sorry to say this to me. Management should make this place appointment-only if they cannot handle walk-ins. ALSO, if a Labcorp member is planning on leaving me a generic response to this Yelp review like: "Hi, We are sorry to hear that this was your experience at the Upland, CA Patient Service Center. Thank you for bringing this to our attention. We will look into this issue further." Just know that that is a USELESS comment for me and anyone else coming to your business. Why give me an extremely generic response to my message if you aren't going to fix this? Maybe actually fix the wait times by getting rid of walk-ins or having a much easier, well-functioning scheduling system. If it is fixed, then I will value your response.

    Quest Diagnostics - Plenty of seating

    Quest Diagnostics

    (108 reviews)

    I have had some blood draws done here in the past for personal and work reasons. This last time I…read morewent, the process was pretty quick as I did set up an appointment ahead of time. The lady who drew my blood was very nice and professional. I didn't even feel it! The office was clean. Good location. It is next to a store where I was able to go get some waters to keep hydrated for my draw and to get a drink and snack for my friend who was waiting. I definitely recommend this facility for this type of medical needs!

    I've been to Quest Diagnostics multiple times, and I want to start by saying that this facility is…read moreconsistently clean, and most of the phlebotomists I've encountered have been kind, professional, and efficient. That's why this review is so disappointing to write. On April 15th, I had a very negative experience with a phlebotomist named Michelle. From the moment I sat down, she was cold and dismissive--no greeting, no basic courtesy. Her tone throughout the appointment felt rude and unnecessarily aggressive. Instead of communicating calmly, she gave abrupt commands like "scoot up... no, more," without any professionalism or kindness. The actual blood draw was worse. On the first attempt, she missed my vein and tried to redirect the needle twice. During the second redirection, I felt a sharp pain and said "ouch," to which she responded by rolling her eyes before removing the needle. I ended up apologizing--despite being the one in pain--because of how uncomfortable the interaction felt. She never apologized. She then attempted the draw on my other arm, applying the tourniquet far too tightly and choosing the basilic vein. As soon as she accessed the vein, it began to blow. Despite this, she continued the draw and collected four tubes while I started losing sensation in my arm and hand. For context, I am a phlebotomist with 10 years of experience, so I am very familiar with proper technique and patient safety. I regret not advocating for myself in that moment, because the situation was not handled appropriately. Unsurprisingly, I developed a hematoma almost immediately in a very sensitive area. She provided minimal bandaging--it didn't even stay on--and gave no aftercare instructions. I had to manage everything myself at home, including icing and proper care. I have already reported this experience directly to Quest Diagnostics through the appropriate channels. I was told that a supervisor would address the situation and that this employee would be shadowed for retraining. While I appreciate that this is being handled internally, I am sharing this publicly so others are aware and can make informed decisions--personally, I would recommend avoiding this phlebotomist at all costs, if possible. This was one of the worst experiences I've had getting blood drawn, and it stands in stark contrast to the otherwise positive experiences I've had at this location. *I'm including pictures, including the bruising right after the draw and how it looks 24 hours later

    Labcorp - laboratorytesting - Updated May 2026

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