I've tried several times to get routine bloodwork done here with my out of state specialists when I…read morevisit home. It has failed every single time. I walked in yesterday thinking I had an appointment, little did I know they had given it to someone else. Secondly, they didn't accept the print copy of my very straightforward lab order and had me call my doctor to fax it over. I hate how the labs nowadays are designed to not have staff members there for assistance, as I spent a lot of time there waiting for an actual person to come answer my questions. I arrived the next day with a scheduled appointment, having scheduled it for the next morning to give the fax order time to be received, just for them to tell them that their fax machine had been broken for weeks!? Completely unprofessional and ridiculous waste of my time, and my bloodwork is now delayed.

Ashley is the best . Made me feel so welcome. My veins roll...and she is an expert. Took her time…read moreand I didn't bruise. She really is so friendly and competent. Kudos. A great experience for sure. God bless Ashley....TDaddio

I have ZERO complaints!!! My appointment was at 330p. It's 334 and I am in my car leaving!!…read more I checked in and did all of the "stuff" online. When I arrived, there was one person in the back. I used the kiosk to scan my QR code from my phone. By the time I sat down my name was called. I signed one form and was told which room to go to. There was some general conversation about the yucky rain outside and I was done. The staff member did his thing and wished me well. THIS is how I wish things could flow everywhere. I was seen on time. The facility was clean. There were no issues or attitudes. I was literally in and out in under 5min of my appointment time.

Very convenient. Good service. Make an appointment if possible and bring your paperwork from your…read moredoctor

The reception staff was great. The Phlebotomist was great although I had to return because they did…read morenot take enough blood. I returned within an hour and was taken to the back with no issues. However, 2 weeks later, I still do not have test results. After jumping through hoops with email (after more than 10 days) and numerous attempts to reach someone by telephone who can address my concerns, I reached a live person who said she could not pull up any of my info but insisted I would have the results after 3 weeks and if I did not, she had no idea of who I should speak with or who I should contact. I would use another lab entirely- not just another location.

Wait was quick, location was confusing but convenient and the staff was helpful. I would return.read more

The people at the front desk and the technicians have been nothing but great. We've been here twice…read morefor fractures and appreciate them going the extra mile to get referrals worked out.

Front desk. Not customer friendly at all. WOW. Not a bit of concern for waiting family members…read more Just "go sit down, (s/he) will be out soon,"

I have been going to this Quest labs for years. Making an appointment and checking in is very…read moreeasy. I never have more than a 5 minute wait. I moved into Finksburg but I still go to the Reisterstown location because the staff there is friendly and my blood is drawn quickly.

I have to get bloodwork done monthly and have been going to this Quest Diagnostics location for…read moreyears. I've been noticing that the service has been steadily declining. Even with an appointment I often wait past my appt time because the techs are very slow or having social hour instead of taking care of the patients. Most of the staff have a bad attitude and have little or no sympathy. I will be changing the location I use and hope to have a better experience.

I had some labs sent via online to Labcorp portal. I didnt make an appointment and went to this…read morelocation on a Saturday. They do take appointments and walk ins. Once in, you check in via kiosk and wait for them to call your name. The wait wasnt bad as it was busy. The staff was very professional. When it was my time to get the blood drawn; I had the most gentle and efficient tech. I never felt the stick and she was quick. With a busy Saturday and not heavily staffed the crew made it professionally worth the 20-30 minute wait okay.

If you have the option to go to another lab location by all means necessary GO. I came at 10:30…read morejust to get an employment drug screening test and have been waiting for over 3 hours just to pee in a cup. Was told someone was gonna get me and proceeded to watch the entire lobby clear and refill. They are OVERLY slow and they don't try to accommodate or move with any kind of urgency whatsoever. Do not come here if you have things to do because they're just gonna waste your time and you'll be in here till they close.

I've been to this location a few times and every visit has been pleasant. I didn't have to wait…read morelong, the staff were all nice, understanding, and helpful, and everything went smoothly. Blood draws were painless :)

Good work but the staff is surly. I have been there more than once and they are just not the nicest…read morebut you will not feel the needle!

Nobody, I mean nobody, wants to get an MRI. To be honest, I was not sure if I would be successful…read more The reception staff were very welcoming. The in-processing was simple and straightforward. The waiting area was very clean and spacious for distancing. After a few minutes in the waiting room, Sae escorted me to the changing room. I put on what he asked and locked my belongings in my assigned locker. Let's pause to talk about Sae. May God bless him. Sae escorts me to the imaging area. I saw that tomb of a machine and my anxiety tapped me on the shoulder. I gave Sae every reason why this was impossible. The first was that I didn't believe I would fit. I asked where the plus size section was. Sae just smiled and reassured me that I would fit and that I would be okay. He told me to take it in slow steps. He had me lay on the table to get acclimated. He handed me a cord with a button for emergencies. He said at anytime I feel that I am panicking to hit the button and I would be pulled out the machine. He then gave me a pair of headphones. He asked what music would give me peace, I asked for Chandler Moore. He then moved me in the machine slowly and then stopped at certain points to check in. He didn't continue pushing me forward until I gave the word. Once I was all the way in, I told him I didn't know about this. Sae told me to look up and back. There I could see the wall of the room. That was so helpful; it was awesome knowing that although I was really far in I was also very close out if needed. Sae had them start the music and I laid there in peace for 20 minutes. I am so grateful for the peace of God and the patience of Sae. He definitely deserves a raise. I was in and out within 35 minutes which was so nice. God forbid that I need another MRI, but should I do, I'm coming right back here. Side Note: The machine is a mega magnet. If you have hair pins, it would behoove you to take them out before entering. Trust. Me. On. This.

Front desk help are inept and couldn't figure out how to open a can of soup…read more Easier for them to say we cant help you rather than suggest a plan to help the patient. Never use these lazy keyboard pushers. Advance Radiology is the only place for imaging for me.