I had some labs sent via online to Labcorp portal. I didnt make an appointment and went to this…read morelocation on a Saturday. They do take appointments and walk ins. Once in, you check in via kiosk and wait for them to call your name. The wait wasnt bad as it was busy. The staff was very professional. When it was my time to get the blood drawn; I had the most gentle and efficient tech. I never felt the stick and she was quick. With a busy Saturday and not heavily staffed the crew made it professionally worth the 20-30 minute wait okay.

I had been seating at the waiting office and waiting for an hour just to be told if they did or did…read morenot receive the order for my blood work. When I asked to estimate how soon the would have the answer, she yelled at me and told me to wait. Very bad experience. Don't recommend anyone to ever come back here.

No other person is there at the center except the one taking the blood. Bad attitude and lack of…read moresupplies as did not have the thinner needles I require to avoid painful healing after the draw. Never ran into that before and will not go there anymore. Not sure how she would safely do a draw for a child or young person or elderly person as the thin needles are what is supposed to be used. She said she will not stock them.

Kierra is amazing. I encountered her first at Quest in Reisterstown and the second time when she…read morewas helping out at Quest Crossroads. She was kind, welcoming and an incredibly skilled phlebotomist. My veins are difficult to find. Kierra found the vein and drew the blood so fast with no pain both times. She is an outstanding professional and a compassionate human being. Love her!!

I was lucky to have gotten Raven as my phlebotomist and check in person. She was absolutely…read moreAmazing. She gave me back my faith in Lab Corp. She is kind, professional, knoledgeable and an excellent stick. Thank you Raven for being there today.

Short waits, friendly staff, Nikki was very skilled: got blood sample with only one stick!read more

I have been going to this Quest labs for years. Making an appointment and checking in is very…read moreeasy. I never have more than a 5 minute wait. I moved into Finksburg but I still go to the Reisterstown location because the staff there is friendly and my blood is drawn quickly.

I have to get bloodwork done monthly and have been going to this Quest Diagnostics location for…read moreyears. I've been noticing that the service has been steadily declining. Even with an appointment I often wait past my appt time because the techs are very slow or having social hour instead of taking care of the patients. Most of the staff have a bad attitude and have little or no sympathy. I will be changing the location I use and hope to have a better experience.

My health insurance provides incentives for staying on top of our health, so my husband and I went…read morein for biometric screenings. From start to finish, the experience was excellent thanks to one incredible staff member. She wore many hats, phlebotomist, receptionist, billing agent, dr and handled it all effortlessly without missing a beat. Her kindness and calm demeanor stood out. She even shared a personal story that explained why she approaches life with such positivity, which made the experience even more meaningful. I truly appreciated her patience with my "hard stick" veins and she knew exactly when to stop without causing pain. I usually go to one of their competitors, but because of her, I'll gladly return here. People like her make all the difference.

Great! Super service! Technician was great! I couldn't use Quest here in the Pikesville area for…read moremy insurance. Can use Quest in Virginia where I live without a problem, but here my local physician doesn't use Quest, only LabCorp. The technician told me that before she got started. I'm certainly glad she did as it got me out of there and saved me from paying an expensive cash bill. Great find! Great ability to give me information to help and save me money! Highly recommend a place that cares so much for their patients and the patients insurance.

The people that work at Washington Open MRI are highly unprofessional and unskilled at resolving…read moreproblems. There also seems to be an issue with them saying things that never actually happened did. Back in April, I scheduled an MRI for one part of the body *with contrast*, sent an order over specifically for that part of the body, only to have Washington Open MRI mess up entirely. I got a call on Thursday saying that they had a question for my provider and for my insurance. The Washington Open MRI staff claimed that they would reach out to both. It seems they did not. They claimed that they'd need to cancel my insurance if they didn't hear back about an authorization. So, I called my insurance company for authorization. My insurance plan doesn't require authorization for this procedure, and moreover never received an authorization request. The staff claimed that they initially scheduled my appointment at Owings Mills and then would have to reschedule because a doctor who could oversee contrast quit. No doctor who oversaw contrast ever worked at Owings Mills. A doctor at another facility quit, and they shouldn't have even scheduled someone with a contrast order at Owings Mills. But, instead of being honest, they lied about it. The staff claimed it was my fault that I was scheduled for the wrong procedure. I told them that the order was in an email, I called for an MRI, and there was no way it was my fault. They later admitted that new schedulers weren't trained well. But again, no one takes responsibility and tries to resolve the issue. It's just someone else's fault. Had I actually gone through with the procedure, my insurance wouldn't have covered it since it would've been a duplicate of another MRI.

I was at Washington open MRI today. I wished I would have asked the names of all the wonderful…read morepeople working there! Everybody was friendly, helpful, kind all those adjectives!! I was in and out in about 35 minutes. I never had any problems scheduling an appointment ever I believe this was my third or fourth time going there and since I am claustrophobic this is the place for me! I really felt like I was taking care of from the moment I walked in until I finished my MRI and walked out with the CD in my hand. I think the staff is excellent and they couldn't have been any kinder!

I arrived at 9:35am for my test at 10am, told to arrive by 9:45am for check in. When I arrived the…read morebusiness owner was leaving to go to the post office for 10 minutes and stated he doesn't open until 10am. He made 6 students wait in their vehicles while he ran a mail errand for 15 minutes. Then when he got back, he did check us in, but we didn't start our 10am exams til 10:15am as he did not have the rooms lighting done, computers logged into tests, etc. Prior to the test he handed out foam earplugs and during the test began to make noise that was a distraction during the test. I raised my hand as the instructions said to do for 2-3 minutes and he NEVER came to find out what I needed. I was going to say he needs to reschedule the test as he can't provide a quiet environment. Since, I would have told him, that he is being noisy and distracting, which is the exact reason why I chose to take the exam at a testing site (to avoid noise and distractions). I continued taking my exam since he never came to check to see what was the issue. When I finished the test and sat raising my hand, again I didn't get his attention until he started walking down the hallway outside the room. When I met him at the front desk as instructed, he did give me my results report, my locked personal items and provided instruction before I left. The overall experience was unprofessional and seemed like a guy doing a side hustle. If you have an exam to take, go to another testing location as I don't recommend this location.

Unfortunately I had a back injury and had to come in for an x ray. I actually came the day prior at…read more4:30 pm but I found out the hard way that they only do them from 8:30 am to 3 pm. That's on me for not checking. So I came back the next morning when they opened. They do the x rays on a walk in basis. I was 4th in line. Check in process was easy. After a 20 or so minute wait I was called to the back. Went in a little changing area to put on my gown. They have temporary combination locks. It was nice they had the XL size gowns. Since I am on the taller side usually placed don't have any long enough for me. I was able to cover all of my bits. Whole x ray process only took a few minutes. Everyone thy I spoke to were nice and pleasant. Overall a good experience.

The staff is so rude and they act like they don't want to work there. Absolutely no help at all…read more Please avoid this location if you can.