I've been to this lab corp multiple times and have had some of the most terrible service. The reception workers and staff members constantly complain about their job, the people they SHOULD be helping, and worse yet - they treat you with no respect. I work at a veterinarian hospital and I also help to do reception work there as well. In no way do we find it acceptable nor deemable to treat any of our patients with this type of disrespect. I came in when no one was there, wearing my mask ( none of the staff members were wearing their masks), and looking to drop off a collection sample. They did not bother to great me when they opened the door, the didn't turn on the lights and left me sitting in the dark lobby, and seemed beyond annoyed I was even there. The span of all I needed took no more than a minute yet I was there for 10 minutes getting nothing but constant complaining about my presence. I recommend you go to a different location if possible because this type of disrespect is unbelievable. read more

The air isn't working and it is 80 degrees in here. They won't fix its elderly and pregnant Women waiting in this heat. read more

This is worst Labcorp I have ever visited. The young that takes your order and verifies your insurance is very nice. However - the gentleman that draws your blood is very in-pleasant. The office could use a facelift and deep cleaning. This is my first and last time at this location. I will continue to go to the Cumming location. read more

I have had to visit this location to get my blood draw once a month for the past six months and have received nothing but kindness from all the people that work here. Specially, Shaquita, Josh, and Kayla have always been wonderful and accommodating towards me. They always get my work done quickly and pain free. It's weird to say you enjoy getting blood work done but I genuinely enjoyed the experience of getting to work with them. Thank you for everything read more

Here AGAIN and had an appointment which was useless. I had to leave work and have been here for 40 mins already. Why even bother making an appointment? Terrible!! Go somewhere else if u can!!! read more

Very bad experience . They have loooooong wait times and people that come after you say there in a hurry get to go in quicker . I had to go and tell them about people that were before me already left and I also have another appointment. Wait time was 2 hours . Unacceptable!!!! They need to hire more people read more

Three trips to pee in a cup one time. I was kept waiting for so long on the third visit the deadline for my test had passed (I arrived an hour early!) and was forced to jump through flaming hoops to be able to submit a sample. The ineptitude of these 4th grade drop outs ended up delaying my new job start date by 48 hours which in turn cost me over $1200.00 in out of pocket benefit costs. What a huge waste of time and energy! read more

Efficient and friendly. Made appt online and checked in on phone. Staff was friendly and accommodated my request to lay down, quick and painless! read more

I wish I could give zero stars. I arrived at 8:10 for my 830 appointment. I checked in, I spoke to the worker at the front desk and I was led to believe everything was running on time. I even got a text saying that the lab tech was preparing to see me. 35 minutes after my arrival I was called up front and was told the computers were down and the inept employee was unable to give me an approximate waiting time. His only response was to contact the corporate office. My question to him is why couldn't he tell me the computers were down when I arrived I hate labCorps I've had two horrible experiences with them. stay away if you can. read more

I was really concerned about coming to this location due to the low rating, however, it was nothing but a pleasant experience. I was 10 min late to my appt and still was seen in a short period of time, even with 2 people in front of me. Then got greeted by Xavi who drew my blood and talked to me through out the process to ease my discomfort. Gave me water, was able to use the restroom without any issues, and I was there in less than 30 minutes. Will definitely come back and highly recommend. read more

My daughter had an appointment May 06th 2016 at 3.15pm at 4275 JOHNS CREEK PKWY STE B SUWANEE, GA 30024.The behavior of the FEMALE technician on duty at this time was very inappropriate and plain rude! From past experience, we know for certain that my daughter will faint when her blood is drawn. She ask the very nice male technician if she could lay down during her blood work. He told her that this would be no problem, but he himself would not be be able to draw the blood this way since he is to tall (?). He led us in a room with a"bed" so my daughter could lay down and then hen went to call in the "reinforcement". SHE entered the room with No "Hello"., No "How are you?" instead her first question -more like a statement- "So we have a whimp here !" I had ask her repeatedly NOT to call my daughter a whimp ! She ignored my request, did talk back to me and insisted on calling her that 3-4 times right to my and my daughters face. Who gives HER the right to call my daughter names. This was not only very inappropriate and uncalled for, it was plain rude and very unprofessional. In stead, she should have given my daughter the up most respect and professional courtesy every patient/customer deserves coming to the lab. Furthermore as somebody working in this line of work, she should be aware of this condition which is called Syncope. If SHE cannot conduct HERSELF in a professional manner, then I suggest SHE should not be working in this line of work. read more

Absolutely awful. Staff was an hour late opening with no notice or explanation. Took over 30 minutes to simply drop off a sample and 20 minutes to pick up the specimen kit. Staff has no concerns about patients and prefers not to interact with people at all. Lab tech who took my son's blood spoke maybe 10 words total to him. I will not come back here again and would advise everyone else to find an alternative. read more

Unprofessional and rude. Nurses could use lessons in customer service and common courtesy. No pleasantries whatsoever. Miserable people.

Rip offed and scammed! Went to a new doctor and they made me do a "wellness" visit. My BCBS insurance paid for the visit. Then I get my blood test bill in the mail. $638.00!!!!!! WOW. They want it paid upon invoice date. Sure! When you rip people off you want them to pay ASAP. Crazy. The consumer should have a list given to them along with pricing before the blood is drawn. LabCorp is a scam! #labcorp #Scam read more

So I went in for titers on vaccines. Instead of actual results, I was given a range. I was actually given a number on the rubella so I know they are available. Called the office and they said they weren't allowed to interpret the results. I have a masters degree. I'm pretty intelligent. I can interpret results if they provide the actual number! Was told I needed to call my PCP for interpretation. Well, I'm pretty sure my PCP can't just make up a number either. I called the actual lab and since I am not the physician (just the person that paid for the test and gave my blood) they wouldn't talk to me. So, I called the office back and asked to speak to the physician. At this point, the receptionist got really short with me. The physician doesn't return calls. He is just "over" the facility. She will not tell me how to get the actual result number (not a range) and said she would not talk to me anymore. read more

Totally unprofessional!! Would not recommend anyone to go there!! Don't go if you are taking kids as there is no public restroom!! I had to take my little girl for a blood test to a LabCorp facility. Made her miss school because blood had to be drawn at 4 hrs after her last food intake (i.e. at 1.10pm to be exact) to keep it consistent with all other tests. I have done this many times before at Childrens Healthcare and never had any issues. First we went to Pleasant hill location. Front desk informed us that they were closed for lunch at that time and asked us to go to Suwanee location. As soon as we entered, my daughter had to use restroom. I was told that the restroom is only for drug testing and not for public use. I had to take her to the medical office next door(they were kind enough to let us in) to use bathroom. 5 minutes later as we were checking in, I told the front desk about my requirement and requested a blood draw at 1.10. He asked me to ask the tech inside. Soon after tech called us in and first thing I told him was about getting her blood drawn at 1.10pm and I told him I would wait for another hour for that. He agreed. Around 1.05 ( I am assuming its 1.05 since I didn't check clock right away) tech walked out of the building and said to me "7 more mins". I thought he would be back in 7 mins and draw her blood. At 1.13 I saw no one called us in. Right then my daughter had to go pee again since she drank a lot of water. I asked front desk person where the tech is and also I told him she needs to use bathroom again and we ran to the business next door again. When we came back few mins later I saw there was nobody at the desk. Knocking on the window to get someone to the front office was useless. At 1.40pm a lady and the front office person show up and said you are next. I had to tell her we missed the window and asked my paperwork back. I was furious that they didn't let me know that they couldn't do the requested time and I let them know that. Front office person even told me that he didn't know the tech ( who said he will draw blood) was leaving. There were a room full of people waiting too. I called the doctor right away for new requisition form to go to CHOA facility nextday and get the blood drawn there to be sent to LabCorp ( I dont know how that works, but I am thinking its possible). If it wasn't for insurance not covering EGL anymore which we have always used for her tests I wouldn't step into LabCorp. They should have aleast told me that the tech's shift is changing at that time. Or tech person could have waited a few more mins and finished with our tests before leaving. I would not recommend this facility in a million years. I know I will never go there again!! Labcorp, you lost a customer today. I will try and see what other lab options we have that are reliable and reasonable. read more

I posted a review but I don't think it was shared. I would never go to Lab Corp at the Suwanee location. Find another one. Sitting for an hour in the waiting room just to drop off a gallon of urine, is embarrassing and unnecessary. I didn't need to see a tech, I just needed someone to take the thing with all the paper work.I waited one hour. read more

Went in for blood work. Had read the horrible reviews so I made an appointment to avoid a prolonged wait. The desk clerk and the lab tech were pleasant, polite and professional. I was in and out inside of 20 minutes. Make an appointment if you can. read more

The worst experience I've ever had. Went in to give a urine and blood sample. There was initially no one at the desk. When they did arrived they told me to sign in and sign paperwork even though I had paperwork available that noted that I did not need to do either since it was pre-paid and confidential. After I provided a urine sample they realized that they did not have the correct sized tube for the blood draw. After the phlebotomist consulted with front desk personnel (b/c she was new) they apologized and said I needed to go to another Lapcorp site. The phlebotomist goes on to say that she just got here and this is not her fault and starts pointing the finger at everyone but herself (btw - I did not blame her at all). This is about 45 minutes after entering this office. I asked them specifically if the 'other' Labcorp goes to lunch since it was close to noon at that point. Both front desk personnel told me no - they will be open. Guess what? I arrive at the other office at 12:15. Doors locked. Note on door that says they went to lunch and won't be back til 1pm. Oh, and the icing on the cake was that the 1st Labcorp with insufficient tubing poured my urine into a container, sealed it and told me to give it to office # 2. He said it will be fine and they can use it. I called the customer service once I got to the locked door and they told me, no - they will not be able to use the sample from the 1st office, you will need to vacate again....even if it was only done a short while ago. This was not a drug test people. Utterly ridiculous. A test that should have taken no more than 10 minutes took 2 hours and I still didn't get anywhere. How do you not have all of the standard test tubes at a testing center????? Then how do you send ppl out with the wrong info walking around with a bottle of urine....that can't be used btw. Don't bother to go here... go somewhere else that is professional, prepared, and knowledgeable. I'd give them a zero if possible. read more

Terrible attitudes and awful customer service. I had a simple question. I spent 2 hours trying to reach this and 3 other locations on the phone to ask my simple question. Each time I was placed on hold after a long automated announcement telling everything I could do on the internet. I took off work early to go to this location to ask my question. Upon arriving I found no one at the desk but could hear people having a personal conversation around the corner. I said "hello" and no one answered. When I said "hello" again I was rudely told they were with patients. I said "no one is at the front desk". I was was again even more rudely told they were with patients even though the sign in sheet clearly showed no patients were there and I could hear the conversation was personal in nature. From the automated phone system designed to minimize human contact to the rudeness and lack of respect of the employees, it is clear this is a company that does not value its customers. Do not waste your time or money with this company and I will go so far as to make sure my physicians never send any of my lab work here. read more