My wife and I went for blood tests prescribed by our primary care provider. The technician…read moreapparently took it upon herself to determine that her lipid test wasn't medically necessary when she entered the data into her computer prior to performing the blood draw. My blood draw was painless, but my wife suffered through being stabbed 3-4 times before the technician finally found her vein. We both were prescribed identical lipid tests but when upon receipt of the Medicare summary, my test was paid for by Medicare but my wife's was denied. The attitude of the technician displayed towards my wife was one of disdain and my wife commented on it after we left, figuring that she was biased against Asian people with the way she did her test after seeing how mine was done. Find a different source for lab work than this location. I will never go there again.

Best Quest experience I've ever had. I had to do my glucose test for pregnancy so I was there for…read moreover an hour and the phlebotomist made my time so pleasant!!! I also hate getting my blood drawn and she talked to me the whole time which calmed my anxiety. Will definitely go back here if I need to!

I was so fortunate to get into Total Access Urgent Care on their grand opening/1st day in business…read more The online checkout process was easy and quick. I was able to book my appointment and they brought me back to a room pretty much when I arrived. The staff are very friendly and helpful. I will definitely return because of the quality of care I received.

Do NOT go here. They will charge you like crazy and you won't even get a bill in the mail. You…read morewon't realize you owe anything until 5 months later they say insurance didn't cover it and you're stuck with a bill in collections.

They are super rude but do it politely like it makes it excusable!! I would go to a different one…read morenot the one in OFallon

Every time I have come here for my self or my family, we have been treated with respect, were seen…read morein under 20 minutes, and treated with knowledge and care. The facility is clean and has nice amenities.

I received excellent care here. The nurses and phlebotomists were incredibly kind and considerate…read more As someone in healthcare, I have high standards, and I would absolutely recommend WellNow to anyone needing this type of service. I also greatly appreciated the ability to schedule an appointment time. I had a minimal wait to be seen by a provider.

I made an appointment for 3:50 thinking it would help. Nope!…read more Got my 5 year old with a giant swollen lip from an earlier dentist visit and my 1 year old in tow. We don't even get triaged until 5pm and ushered into a room. Literally left alone for HOURS until 7:45! Did any nurses or staff come to check on us or reassure us? Heck no. Some slight snacks but not even a vending machine for options. Utterly ridiculous and disappointing that this place is even in business. I'd have had better treatment at an ER, at least I'd physically seen the doctor too.