My experience has been Nothing but Positive I go to Quest once or twice a month…read more I do walk in and have NEVER had to wait longer then 1/2 an hour I go to Quest Because I am "a Hard Stick" And They Always Get It on The First try! I am Thankful for My Experience

Quest should be ashamed at their PRICES!…read more If you want to experience what socialized medicine looks and feels like, this is it! And the prices are insane. The staff is nice though. But shame on the Quest scam!

I want to give Maria Flores a shout out (I know that's not your full name, forgive me). She was…read moreonly one of two people working on a very busy Friday where several people needed testing. I appreciated her communication to us as we waited, as I know she was in a very tough spot having to do testing and work reception simultaneously with impatient guests waiting. You're a superstar Maria and on behalf of other frustrated and disgruntled people who may project anger onto you due to negligence somewhere else....you deserve a raise! :) Thank you for the great service with the deck of cards you had that day.

Had my blood drawn by "Rosina" this morning and 5* review! Never had an easier blood draw everread more

Their billing proccess seems like a scam. I was billed 4 years after I received treatment, and I…read moredug into it before finally giving up and just paying. It wasn't a huge payment which is why I did but if this happens to you, I would dig into it with your insurance to avoid this happening. The only reason I didn't keep trying was because I ignored it for too long before I got a collections threat. It just seems almost insane to me that a provider would take 4 whole years to figure out they needed to bill me. Totally unprofessional, totally scammy.

I called, no answer. I made an appointment online and drove over and there's no one here. I'm…read morestanding out here in the cold with a fever and no one is answering the door. The people coming for testing are really sick, it's very not cool to not answer the phone and to allow people to make appointments when QUICKMED is clearly no longer in operation. Gonna go die now.

I had a quick visit here to get my blood drawn per my doctor's request. Arrived here at 7:08 AM,…read morethe office opens at 7 AM, and the lady in the front was still a tad cranky..and, also on the phone mind you. So, when she was talking, it was hard to tell if she was speaking to me or the person on the phone[eye roll]. You'd think a lab that opens at 7 AM would be used to early arrivals, but maybe I came on an off day..or before someone had their caffeine fix. Parking was a breeze: since I arrived early, I was able to park right in front of the building. The Suite # is 310 now, this wasn't listed on the building sign in front. I'd advise you to arrive early if you want to be in and out. Santa Monica parking kinda sucks otherwise.

They don't always allow walk-ins. You'll know when you waste your time getting there.read more

The lab opens at 7am. I arrived at 6:50am and waited which was not a problem. Once inside, the…read moremachines to check in were not turned on, but after a few minutes the machines turned ON at 7:03am ,so I checked in. Tip: when asked on the Check In machine, only select 1 reason for the visit , not 2, otherwise your Check In will not be registered. I had to wait until a person arrived at the front desk to ask why I couldn't complete checking in, then suddenly, my phone # was in LINE on the monitor! When I was called back for my blood drawn, I told the staff, I also need to also leave an urine sample. This was when I learned the Check In software can only handle 1 reason for the visit. Because I selected 2 things that needed to be done, the software couldn't handle it and booted me off. Bottom line, the staff made a label for me and gave me a canister and instructions. So if you have more than just a blood draw, just select blood draw and tell the staff you have another thing you need to do.. Overall this visit was fast and easy, except for the snafu on Checking In without any staff assistance.

Really bad service, Long wait in the waiting room just to drop off a lab specimen. I was told I had…read moreto fill out my info on the electronic number system and then wait and wait and then told to go away because I did not have the Dr's name. It would have been 3 hours of driving for me. I asked her to just keep the specimen and I would get the information. She would not do that either. Horrible service.

Don't let a brutal blood-taker named Rashilda get anywhere near you! She grabbed my arm roughly…read moreand started poking. After the first poke she took out the needle and said, ha ha ha no vein there. But later when my arm turned purple you could see the vein WAS there. She took blood from my wrist, meanwhile talking and laughing with someone in the lab, not paying proper attention. When I got home the back of my hand was black. A few days later it ached so bad I couldn't sleep. Went to urgent care where they diagnosed phlebitis, inflamation of the veins, gave me medicine for it and advice on how to treat it. In the past this lab had wonderful, experienced, competent, gentle phlebotomists, which is why I found this experience so shocking. !

Great staff, fast and easy....neuro is in this building and sent me downstairs. Clean, quick, and…read moreprofessional. % stars.

I would give it 10 stars if I could!! AMAZING EXPERIENCE TODAY. Anyone who cares about their…read morehealth and hopes to get proper insight, this is THE PLACE to go. I did an extended blood draw test today to ensure I know ahead of time where improvement is required and BRENDA was such an angel. She literally has an invisible touch and I did not feel any discomfort like I ALWAYS do at any "regular" doctor's office when it's time to get a blood test. I am excited to go back and I hope everyone takes their health into their OWN HANDS and this place can be a starting point - it is for me. THANK YOU RANDOX HEALTH LABS (Santa Monica).

From the owner: Health problems dont arise overnight but develop slowly in the body and usually last a lifetime…read morebecause they are detected too late when they are a full-fledged disease and already presenting symptoms. Randox specializes in Pre-disease (aka before illness), measuring highly sensitive biomarkers in your blood before you feel sick (pre-

Quick and easy. Appointments were available online, day of. Parking is right in front and you can…read morebe in and out in a jiffy. Staff was helpful and friendly and was reassuring throughout the process. She provided me extra copies of documents knowing that some agencies wanted me to send in a copy as well so she was on top of it. Seems to have various locations around CA so looks like it is easy to find a spot and just find a time that works for you.

Booked a 9:20 appointment, received a confirmation text the day before, and yet when I arrived the…read moreoffice was locked. When I called I learned they weren't opening until 11am but had not bothered to text me to let me know. Incredibly disappointing lack of service, I would not recommend this place to anybody.

The owner Julian Preston is unbelievably rude. Had a confirmed appointment, drove an hour from the…read moreWestside. He canceled by email one minute before the scheduled time. When I arrived, he walked out of the office, greeted the parking attendant, then saw me standing right there. I said hi and mentioned the appointment. He looked me directly in the eyes, said absolutely nothing, got in his car and drove off. The parking attendant witnessed it. Zero professionalism, zero basic human decency. Avoid.

Very great clinic, great turn around time on test results and they're very professionalread more

This review is for the tech who helped me. I wish I could figure out her name. She was a lovely…read moremiddle eastern (guessing?) woman. I was extremely nervous and uncomfortable during a sensitive exam. She was beyond kind and comforting. Even while the radiologist was scolding her, she remained focused on me and my comfort. She put her hand on my shaking leg and checked in on me. I wish every healthcare provider showed the kind of empathy that she did. The rest of the office and staff - eh. But they did get me in for a last minute exam.

No free parking in the area, either metered street parking or structure parking, no one validates,…read moreclean office, clean safe building, friendly staff with everyone I encountered. Quickly got in and out for my exams. Highly recommend. Would return.