I arrived there and for me it was quick and simple service. Everything is done through ur phone…read moreonce u scan their QR code and it lets u know how many people are ahead of u. the doctor was fast and I was out within 40 minutes, including checking in. The place looks new and is very clean. They are very helpful! What I did before was go to their actual website where it shows all the insurances that are covered there and will let u know how many patients they are seeing at that moment. Also they have papers in their lobby with information for people who are planning to pay everything out of pocket. I have Kaiser insurance and i didnt want to go to their urgent care since it would take hours to get seen.

The front desk is mostly unresponsive. The check in app is inconsistent in use. The wait is minimum…read more45 minutes for a room of less than 5 people waiting. There is a cute Trader Joe's right beside, so I added one extra star. I don't advise this sterile and unresponsive place to anyone who values their time and sanity.

This is definitely going to be my reliable urgent care facility! Dr. K attended my med care again…read more He gave me a thorough explanation of possible causes of my medical issue that I actually understood. Found out that there' s free parking in the back-helps a lot. The lobby is welcoming and clean. Office personnel are professional.

The service provided by the nurse at this urgent care facility was terrible. After waiting for a…read morefull hour, I was sent away citing "insurance coverage issues" and told to go to an urgent care location elsewhere. While I suspect they were short-staffed that day, patients visit urgent care because they genuinely need a doctor, so I find this kind of treatment appalling. The experience left me worried that I might be turned away again if I visit while sick; if they aren't going to see me, I would appreciate being informed of that beforehand.

Always great service, have never had to wait too long…read more Immaculate facility & very nice employees. I'd highly recommend it.

Good doctors but zero sense of urgency to this urgent care. They'll keep you waiting even if…read morethere's literally nobody else in the place. Ultra frustrating. Don't bother coming here unless you have hours to spare.

Doctor was so quick in his evaluation of my problem that he wasn't in room for three minutes…read more He sent the RX to a random pharmacy! I had listed my pharmacy online when registering.

Dr Leila and Cassandra!!! Thank you. What an amazing experience. Everyone was so extremely kind…read more The doctor was absolutely wonderful and so caring! Thank you for taking care of my husband!

I had a great experience here for my annual physical. Admittedly not a fan of going to the doctor…read moreat all. But from check in to check out everyone I interacted with was professional, helpful and also caring and listened and explained everything to me in a way that never felt judgmental (which I have felt at other places - ie never go to One Medical!). The facility is super clean, organized and really made everything seamless for me I was in and out in less than an hour! And having everything digital also is a big plus. Appreciate the high level of service from my perspective. Maybe it helped that I had an appointment but I just can't say enough about how calming it was for me to go to a doctor and a care team who actually cared for me to feel as comfortable as possible especially when these things make me so anxious!

Really good team of nurses and doctors, and they run very much on time. Walk-ins beware - they can…read moreget very busy, and though visits are expedient, edging in sideways isn't easy. Call ahead.

This was one of the best urgent care visits I've ever had...and nobody gets to urgent care on a…read morewinning lottery ticket! I had been sick for 4 or 5 days with fever over 100 that wouldn't go away, heavy coughing with lots of discharge, sore throat (felt like razorblades in my throat), severe headaches, night sweats, etc. Much of this seemed like old news from my previous bouts with Covid but 2 days in I started to get pink eye in both eyes, which progressively got much worse producing puss so that when I woke up in the morning my eyes were "glued" shut - and that was the warning sign that I needed to go see a doctor! I thought I had Covid based on the way I felt the past few times I've had it, but I took a few home tests that all came back negative and negative for flu A & B. My doctor's office (Optum Healthcare) suggested that I go in to urgent care to get a diagnosis since it was late afternoon on Friday so I went in the next day on Saturday. Endure Urgent Care was the first on their list in my area that was on their list so I Yelped them and saw their glowing 4.5 stars so I knew it was my best bet. Note: They have free parking on the roof. I was imagining 3-4 hour waits that I've experienced at other urgent care facilities so I called Endure to see how long their wait time was (early afternoon on Sat) and she said the current wait time was about 15 mins...wait, WHAT!!? It sounded like you said 15 minutes... She said that's correct. So I hurried over and there was only one other person in the waiting room who got called back right after I got there. The first thing I noticed was how clean and nice the waiting room is. Also, the 2 girls behind the desk both were very friendly and genuinely seemed like they wanted to help me. (Most other urgent care places I have been to are overwhelmed, rushed and you are just another number they have to get through to finish their already stressful & busy day - but that was not the vibe here at all!) To fill out your paperwork they have you scan a QR and do it on your own phone so you don't have to touch pens, clipboards or paper that another sick person may have touched. It took about 10 minutes to fill it out and get my insurance cards scanned and sure enough, within 15 mins of walking in the door - incredible! The nurse that took me back got my vitals and had me describe my symptoms. She immediately had me swab my nose for Covid, Flu & RSV and swabbed my tonsils to test for Strep Throat. 15 mins later someone came to get me for a series of chest X-rays. After those were done they took me back to my room where I waited probably another 15 minutes and the doctor came in and told me that I had severe pneumonia. I couldn't believe it - I've never had pneumonia before, but man it sure does hurt...a LOT!! He said he was calling me in 2 different antibioiotics, anti-microbial drops for the pink eye and something for my cough. Cover to cover I was in there around an hour! Unbelievable - from walking in the door to having a diagnosis and a prescription in hand only took an hour!! I can't mention how precious time is when you are so sick - and the staff at Endure Urgent Care definitely understands this. They couldn't have been more professional, friendly, and prompt and for that I am so grateful! It has now been 5 days since I went in and the antibiotics have had time to do their thing and so have the eye drops. I'm happy to report that I am feeling exponentially better. I'm still coughing a bit but I have had a few really good nights of sleep and my fever is almost completely gone. One of the antibiotic prescriptions will take a few more days to finish the prescription but I feel so much better. My eyes are also back to their normal color and still itch a bit but I'm still using the drops until it's finished. I can't say enough good things about Endure Urgent Care, but if you are as sick as I was and you need an urgent care to be professional, friendly and prompt with their care then look no further than Endure Urgent Care!! - 5 Stars!!!

After scheduling an appointment with a competitor for an injury, completing the paperwork and…read morepaying the copay, I was FURIOUS to be told, come back in a week for X-rays. The advertising says X-rays available. I sat in the parking lot and called Endure who had X-rays on a Sunday. Drove over. Seen quickly AND got an X-ray. I have a broken foot. Before I left, their competitor texted asking what I thought of service...

They have odd hours sometimes, but they were awesome and super helpful today! They seemed to…read moreactually listen to us, and care about our treatment. Thanks everyone!

To the staff working here: if you are simply there to rush through the day, collect a paycheck, and…read moretreat patients as an inconvenience rather than human beings seeking medical care, you should not be working in healthcare. Cedars-Sinai should seriously reevaluate whether individuals who show this level of incompetence, indifference, and disregard for patient well-being belong in any patient-facing medical role. My experience at Cedars-Sinai Culver City Urgent Care was unacceptable to the point that I am prepared to escalate this complaint to the appropriate higher authorities if it is not taken seriously. During my visit on 7/8 around 7-8PM, the front desk staff were dismissive and passive-aggressive during check-in. The nurse who roomed me was also extremely unprofessional. It applies to all nurses there because when I asked questions, all of their attitude was rude, dismissive, and passive-aggressive. My nurse failed to properly review each of my recent medications with me, that I had to come close to the computer screen instead of her clearly confirming the list. She then handed me a urine cup and sticker without properly labeling it herself, and told me she would recheck my blood pressure but never returned. The overall provider and staff environment was deeply unprofessional. I could clearly hear the doctors or physician assistants loudly chatting in their room, laughing, and discussing personal topics such as vacation, jewelry, caviar, and their dating life while patients were waiting. After over 30 minutes with no proper follow-up or communication, I felt completely forgotten while multiple staff members appeared to be standing around laughing and socializing. I ultimately left because I no longer trusted that I was receiving safe, professional, or competent care at this location. This visit raised serious concerns about patient safety, medication reconciliation, specimen handling, blood pressure follow-up, staff professionalism, and quality control. Based on what I experienced, this entire urgent care location needs an urgent operational and clinical review. The conduct I witnessed does not meet the standard required of medical professionals or a Cedars-Sinai facility, and appropriate corrective action should be taken, including disciplinary action up to and including termination where warranted. I am requesting a formal review of this visit, identification of the staff involved, a written response explaining how this will be addressed, and confirmation that I will not be billed for care that was not properly completed.

I've been a patient of this office for several years…read more I was here recebnrly for a Jubbonti (sp?) injection for bone prevention. These appointments are every 6 months. Janet was the tech that did the injection. She was super pleasant, professional, & responsive. This injection doesn't take very long & I'm on my way Karen was very pleasant & helpful. She was able to book the next appointment at this visit. Keep up the good work Infusion 4 Heakth staff, as your professionalism is greatly appreciated.

I had a great experience at the surgery center. They got me in quickly did what I had to do…read more Everyone was kind