From reception to doctor and all team members in between, I cannot rave about my experience more…read more Staff genuinely cares about providing patients with a positive experience and making the care as stress-free as possible. I came in for a dog bite, and I pay out of pocket with no insurance. There was no guilting/trying to force my hand to get any prescriptions or shots that I didn't feel I needed. Only earnest input and guidance that I greatly appreciated. Vivian was my tech/nurse, and helped make things seamless while having a positive attitude and sparkling personality that helped make me feel at ease. I didn't catch the woman's name at the front desk, but she was amazing as well!! The doctor was efficient while also being patient with my questions, and was so nice the entire time. Would definitely go back here for care, and would recommend to anyone to do the same.

I've tried this place a handful of times and each time came with equally different/terrible…read moreresults. I was improperly diagnosed on two different occasions. I waited over an 90 min twice before, and 2 hours to be seen today. And when we were seen, they were in the room for a total of 90 seconds. It's so sad, because it's so close to my home.

This has been my go-to urgent care for last-minute care. I've gotten lucky a few times and walked…read morein with virtually no wait, but it can get very busy, so I usually prefer to make an appointment ahead of time. Every time I come in, I leave very pleased with the care I receive. I love the staff and the doctors. The waiting area and exam rooms are always very clean, modern, and well maintained. Today, I had the pleasure of meeting Viridiana and Vanessa. Despite the clinic being extremely busy and short-staffed due to a few employees calling in sick, these two worked incredibly well together to accommodate every patient. They were constantly helping each other, staying organized, and making sure everyone was taken care of. I was especially impressed by how professional, kind, and attentive they remained despite how hectic things were. It's not easy to maintain that level of service on such a busy day, and they handled it wonderfully. Thank you, Viridiana and Vanessa, for making my visit such a positive experience. You are both truly appreciated!

I think I've been lucky both times I've been to this UC location I've had a great experience. Also…read moreI think that the waiting "issue" might depend on the time you walk in. I think I waited 10 min from the time I signed in (at 8:40am) and got called in. I needed to get checked out to confirm my diagnosis and treatment for. The physician and her team this morning were amazing. Very welcoming and informative, all questions answered.

I searched for a while to find a good urgent care with decent reviews, and cleanness. Decided to do…read morea walk-in and go wit BUC, and I actually had a 10/10 experience. Everyone from the receptionist, to the nurse to the doctor took really good care of me. They were all very patient, and understanding (as a doctors office should be). I would recommend coming to this location if you're searching for an Urgent care. I was even able to do a same day ultrasound on a Saturday (I will say price was about $185). But in the end it was worth it, and I appreciate the help I got on Saturday morning!

**VETERANS BEWARE!** I used this urgent care for nearly 8 years because they were a VA Community…read moreCare provider and my go-to for urgent medical needs. Recently, their billing was moved to a third party, and I began having serious issues with how my VA-covered visit was billed. Despite the services being authorized through the VA, the balance was sent to collections, creating a major headache over a bill I should not have been responsible for. Based on my experience, I would not recommend this urgent care to other veterans or their biller's incompetence will put you in collections too.

The good: both NP's were very good. Friendly and knowledgeable. The first appt was not pleasant…read moreand really didn't clear the ear which is what I went in for. Had a concert less than a week from the appt and I couldn't hear. Second appt NP confirmed the ear was clear but inflamed perhaps from the earlier procedure.", prescribed an antibiotic, week or so later hearing restored. The bad: appts we're in June, yesterday I received a bill for services saying declined by insurance. I call and just as I suspected despite the fact I 100% provided all insurance (I have a primary and secondary insurance) Minute clinic had erroneously submitted the claim to my secondary insurance. Now I wait and it's nearly 6 months later so I'm angry this hasn't been resolved and I just heard about it yesterday.

I would give a zero if I could. Went in for a TB test - fine. I get an email message that my…read moresecond appointment (today) is cancelled. If it is not read within 72 hours it is invalid. Spent over 30 minutes on a phone call with their "help center". She's sorry that there is no appointment available within my timeline. Maybe I can find a nurse elsewhere? and other "good luck/it's all on you, the patient "suggestions. I went to Minute Clinic because I could make appointments for both times. Now I'm wasting my day trying to find somewhere/someone to read my arm before the 72 hours are up. NO HELP or worse - NO SENSE OF RESPONSIBILITY from CVS.

The organization of this office and professionalism and courteousness of the staff far exceeded my…read moreregular doctor's office. I felt that my concerns were listened to and that I received the appropriate treatment. It was convenient and as pleasant as a trip to urgent care can be.

If I could give zero stars, I would…read more This place was absolutely unacceptable. My father came in experiencing shortness of breath, wheezing, and severe distress. He clearly explained his symptoms at the front desk, yet he was not triaged and was instead told to complete paperwork while visibly shaking and struggling to breathe. When I arrived shortly after, I found him hunched over, gasping for air, with no staff checking on him or monitoring his condition. Even more alarming, he went from being second in line to suddenly fourth, despite shortness of breath being a potentially life-threatening symptom. Since when is difficulty breathing not a priority? Had I not rushed him out of there and taken him directly to the ER, I honestly don't know how long he would have remained in that state. The ER staff took him in immediately because his oxygen levels were dropping dangerously low. This facility showed a complete lack of urgency, care, and basic medical judgment. Thank you for absolutely nothing.

I have been seeing Dr. Desai for few years now since 2015... and I can only say wonderful things…read moreabout him. First of all he is very kind, knowledgeable, very comfortable to talk to, gives great advice, listens to his patients, cares for them and is very professional. He always smiles and no matter how crazy your questions will be he never judges. He explains everything in detail and in terms that people like me who have no clue of understanding scientific words, understand him. Therefor, it doesn't make you wonder what he is talking about it. I have had many blood work and other test done and when it comes down to explaining the result he sits next to you and explains everything one by one. Another thing that it my favorite about his office is his wonderful staff, from the front desk Receptionist to the nurses and the intern Doctor. They are very very sweet, professional and knowledgeable. There has been times that I have been seen by an intern Doctor and they would diagnose me and go speak to the doctor and return with the doctor to explain what the next steps for my diagnoses would be. Even they are extremely professional and kind and make you feel comfortable. Many times I call to ask a question from the doctor and the receptionist are so kind and professional they take my message ask the doctor and call me back within the time frame that they say they will. It means a lot to be able to get an answer through the phone and not drive all the way to the office. The receptionist are on point with the paper work and status of your insurance too I have never had any issue either billing. Overall, if you are looking for a doctor who will understand you and help you through all your health needs Dr. Desai is the correct doctor for you. Also a big thank you to Candy the receptionist who is absolutely sweet and wonderful and helped me so much through the phone and in person. Thank you for your kindness Candy!

Wanted to be a patient at this location for a little bit before deciding on leaving a review and…read moreunfortunately the lower ones are the ones you should be listening to... Parking is very tiny with some street parking offered and the location is on the smaller side. Front desk is sweet but don't expect anyone to be in proper communication with Dr. Desai. The amount of times I have called to go in, have the front desk tell me it's easier to get a telehealth call and then be ghosted is sadly a few. No one seems to know what is going on in this office and at one point I had to call the office for them to remind Dr. Desai that he had a telahealth call at all. Don't bother with the virtual patient portal either, they have you create one and never check it. If you want a doctor who doesn't fully see or hear you as a person this location is for you. You should never have to dread going in because you don't feel listened to especially when healthcare is horrific in this current climate. This office will truly make you fight for yourself; if multiple phone calls to make sure they are communicating with each other and your primary doesn't fight to see if a medication you need can be covered with insurance (which he doesn't, he claimed he would try and months later I never heard a peep) then this is right up your alley. So sad. Don't recommend at all. Just changed my primary.

Yesterday was my second visit to this facility in a couple of years. My previous visit was a good…read moreone and this time was no different. 'Relatively short waiting times and first rate doctors, both times. I was in serious trouble when I visited a year ago and they pulled me back from the edge of a possible sepsis infection. Yesterday's visit was less dramatic but Dr. Kilaghbian is an impressive doctor and I felt I was in competent hands. Based on the reviews I've read, my opinion is an outlier but I do recommend this clinic. I've encountered more than my share of poor care at hospital ER's over the years and, for me, this is a far better way to access medical care. Maybe one criticism before I go, there is lots of discussion in the reviews about the front desk staff and it might be justified. That position is critical in setting the tone for the entire patient visit. It's a tough job but manners do count for a lot and (as you can clearly see in the reviews) make a lasting impression.

EXPENSIVE and EVASIVE about billing…read more I came in here for a suspected case of strep throat. I didn't have an appointment, showed up right when they opened, and was in and out in about 45 minutes, maybe 10 of which was with the actual provider. The place was nice and I left feeling like I received great care. They said there's no copay and that the bill would be submitted to my insurance. All pretty normal. The bill came and it was for over $700, nearly $500 of which was my responsibility. There was no explanation of what the bill was for, just an amount due. I spent the next couple weeks trying to get an itemized bill to no avail. I texted the number they texted me from. No reply. I emailed the address they emailed me from. No reply. I called the billing number and got an AI assistant who said they'd provide me with an itemized bill. Nothing came. I showed up in person to ask for the itemized bill, and all the person at the counter could give me was the amount due. They said they have no other information...at the actual place that provided the service. ALL I WANT IS TO KNOW WHAT I'M PAYING FOR. That's it. I know urgent care can be expensive, but I'm not just going to throw money at it without an explanation! They get two stars only because the service was good, the place was clean, and there was little wait for a walk-in. Now this refusal or inability to provide me with a detailed bill makes me think they're up to something shady.

Doctor Hanif is one of ONE! He's been mine and my husband's doctor for a few years now. He manages…read moreyour full profile of health, will chat with other doctor's you have, will manage your medication(s) and vaccines and will work with you through travel, overseas or urgent needs. He never makes you feel badly and always talks to you about your health in a way that is necessary - but with great bed side manners. He is a life saver, honest, fair, kind and the best of doctors. He should win an award for his services - seriously. I had reached out to his office when I was overseas traveling for work several times to ensure that overseas doctors were making the best decisions for my health. I'll never switch primary care doctors and would travel from far to see him. After a heavy bout with allergies he worked with me to figure out what I was truly allergic to. He LISTENS! He takes your health SERIOUSLY! He is great at what he does. A TRUE PROFESSIONAL! I definitely recommend. 1000 out of 10.

Dr. Hanif is friendly and attentive. I've taken both in-person visits and telehealth and had a…read moregreat experience with both. The office is efficient and easy to schedule through Zocdoc or phone call.

It was my first appointment so I had to wait a little longer to get in but it still wasn't a long…read morewait- everyone was super kind, got my test results back fast- and they were playing really good music in the waiting room.

AHF Wellness Center - Western in East Hollywood has been my go to center for a decade, aside from…read moremy primary care facility. They're open five days a weekend, Tuesday through Saturday. Opening from 10AM to 8PM during the weekdays and from 9AM to 5PM on Saturday. The online system via Healthvana is easy to navigate. You create a profile and can make updates as well as receive updates about your labs. You're able to access via mobile or at one of their kiosk inside. Depending on the day and your needs you can be seen rather promptly and address any concerns with a provider. The staff here is friendly, personable and thoughtful. They keep this confidential referring to individuals by their number. The Aids Health Foundation aka AHF has offered free testing services since the early 1990s, with this flagship location taking full effect in 2017. Offering free walk-in as well as appointment-based testing for STIs/STDS, HIV, and other services including vaccines, PEP treatment and PREP services for Descovy, Truvada and other HIV prevention medication. You sexual health is important to know and keep up with and nothing to be ashamed of #KnowYourStatus - one thing I truly love about AHF - Western is it's open to all. Free contraceptives. Free candy/suckers. Free services, though you can donate, which I do once a quarter. It's a short stroll from Hollywood/Western station and parking is easy in their lot and/or street local parking. Always dig the music here + free Wi-Fi. Their West Adams location is open on Mondays, but closed on Tuesdays with similar hours, but I highly recommend AHF Western first and foremost.

This is a great pediatrician office. The front office staff is helpful. The nurse is so good with…read moremy kids and always is friendly and makes going to the doctor fun. Dr. Z is so thorough and helpful as well as kind. She explains everything to my kids before she does anything. Highly recommend! They accept medi-cal

My sons have been going to Dr Ashburn for years. The practice has now moved and I believe he has…read moreretired sadly. One of the best doctors I have ever had the pleasure of meeting. We recently went for a check up with our new doctor, Dr Zakiuddin and she was excellent as well. The nurses are staff are all wonderful. They are always friendly and accommodating. Seems like some of the negative reviews are based on how they perceived their phone call was taken but they never even went. Take it from a 12 year customer who has been all over the world.