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    MinuteClinic at CVS

    2.7 (79 reviews)
    Closed • 9:00 am - 1:00 pm, 2:00 PM - 5:30 PM
    Updated a few days ago

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    Page 1 of 2

    Ask the Community - MinuteClinic at CVS

    Review Highlights - MinuteClinic at CVS

    “The computer stopped taking people but Cynthia was kind enough to squeeze me in.”

    Mentioned in 5 reviews

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    Burbank Urgent Care - Our refurbished building with a new paint job

    Burbank Urgent Care

    4.4(725 reviews)
    2.0 mi•Northwest District

    I searched for a while to find a good urgent care with decent reviews, and cleanness. Decided to do…read morea walk-in and go wit BUC, and I actually had a 10/10 experience. Everyone from the receptionist, to the nurse to the doctor took really good care of me. They were all very patient, and understanding (as a doctors office should be). I would recommend coming to this location if you're searching for an Urgent care. I was even able to do a same day ultrasound on a Saturday (I will say price was about $185). But in the end it was worth it, and I appreciate the help I got on Saturday morning!

    **VETERANS BEWARE!** I used this urgent care for nearly 8 years because they were a VA Community…read moreCare provider and my go-to for urgent medical needs. Recently, their billing was moved to a third party, and I began having serious issues with how my VA-covered visit was billed. Despite the services being authorized through the VA, the balance was sent to collections, creating a major headache over a bill I should not have been responsible for. Based on my experience, I would not recommend this urgent care to other veterans or their biller's incompetence will put you in collections too.

    Photos
    Burbank Urgent Care - Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Burbank Urgent Care - Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Burbank Urgent Care

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    Mend Urgent Care - Modern and clean lobby.

    Mend Urgent Care

    2.6(234 reviews)
    1.3 mi

    My experience was both a mix of good and bad…read more The bad was that the girl at the reception desk was blasting music in the lobby and when I asked her to please turn it down, she said that she'd have to ask the rest of the staff first without making any moves to do so. To be clear, people are coming to urgent care because they feel like crap. The last thing they need is to be overwhelmed by loud noise. This isn't a club. Plus, her dismissal came off as "I don't care about you. I want to enjoy my music." The good was that the doctors and nurses were so attentive, which was such a stark contrast. In the mandatory questionnaire you have to fill out on the tablet, I put down that I was having severe abdominal pain. I wasn't even finished filling out the 2nd questionnaire about my insurance yet when they were already whisking me away into an exam room bypassing the other people ahead of me. It was a good thing, too, because I ultimately needed to go an emergency room. Plus, the doctor's instincts were so good about something being seriously wrong that when I got to the emergency room and at first they didn't see anything, upon further investigation they definitely found something. If the doctor at urgent care had initially dismissed me, it would've been a domino effect of what was afflicting me never being caught. So thank you to the doctor and nurse who helped me. You truly made a difference in my life and my health moving forward.

    Best experience I've ever had from any urgent care before. They are quick, proactive, and circle…read moreback with you with results and updated medication as needed. Outstanding! Demi was very helpful and resourceful. She took her time with me and made sure all my questions were answered. HIGHLY RECOMMEND this urgent care.

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    Mend Urgent Care
    Mend Urgent Care
    Mend Urgent Care

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    Providence Urgent Care - Burbank

    Providence Urgent Care - Burbank

    3.4(36 reviews)
    1.0 mi•McNeil

    I brought my one-year-old daughter here on Friday and had a very disappointing experience. I was…read morefirst in line, but we still waited about 20 minutes because the provider had not arrived yet. During the visit, the nurse and NP were in and out for about 45 minutes running tests. My daughter got restless, so I walked her once around the hall. I didn't pass any other patients, only the front desk, yet they stopped me and told me I couldn't walk around "because of other patients." Later I saw about 20 people crowded in the waiting room, which made the whole thing feel inconsistent and unnecessary. The bigger issue happened afterward. My daughter was prescribed Tamiflu for the flu, but I accidentally spilled part of the bottle. I called the urgent care Sunday morning and was told to have CVS request a refill. CVS sent the request immediately. As of Monday night - more than 35 hours later - Providence still has not responded. My daughter needs the full dose, and I even spent 50 minutes on hold trying to reach someone with no answer. Between the delays, the lack of support, and no response to an urgent medication request for a sick toddler, this was extremely disappointing. I would caution other parents about using this location.

    Excellent facility. Large waiting areas so you're not on top of each other and nicely decorated…read moreexam rooms. Was in & out in 30 min on a Sunday morning. Very pleased the quality & care provided. Glad I found this center. I'd definitely recommend this urgent care center.

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    Providence Urgent Care - Burbank
    Providence Urgent Care - Burbank
    Providence Urgent Care - Burbank

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    Providence Saint  Joseph Health Center

    Providence Saint Joseph Health Center

    2.1(11 reviews)
    0.9 mi•McNeil

    Dr. Aranez is extremely rude and unprofessional at times. He makes inappropriate jokes or asks you…read morerepeatedly where you are from like what country. He kept asking me if I was Italian since my last name sounds Italian after my c section. Like who cares where I am from just provide me care. He doesn't spend more than five minutes with you and rushes you. I had to go straight to this hospital to get my labor induced with pitocin after Dr. Aranez inserted a foley ballon inside me and broke my water. He was so aggressive and rough when inserting the ballon that it caused me pain. My labor was painful due to maybe my water breaking or getting induced with pitocin so I was yelling when the contractions hit. Dr. Aranez came in and reprimanded me telling me to stop yelling because I was scaring the other patients. He called my yelling crazy and me crazy for yelling. He even laughed at me because I was yelling and said he had many women in labor there that day, none of which were yelling. It's never ok to compare, we are all different. So insensitive, rude, unprofessional and wrong. The registered nurse also was horrible. She agreed with him and was mean as well as dismissive towards me. She would roll her eyes at me when I asked her to lower the strength of the pitocin they were administering to me or to check how dilated I was. She was annoyed by me and offered me no help whatsoever. I would call for her to come to my room and she would tell me she was with another patient and would get to me soon. Minutes would pass and she wouldn't come to my room so I would call again. Sometimes she wouldn't answer my call. When she did talk to me and explained things, she'd speak down to me like in a condescending way implying I am stupid or incapable of understanding. Then I demanded she shut the pitocin off and she became really angry. She told me that Dr. Aranez was going to be really upset with me and I would need to talk to him over the phone. Both Dr. Aranez and this registered nurse were inconsiderate, tired, stressed, angry, frustrated, uncaring, upset and rushed our encounters. Due to Dr. Aranez's and this registered nurse's terrible care or lack there of, I decided to just have a c section because I wanted the nightmare of having to deal with them to be over, that and I was having trouble dilating. I don't recommend him nor do I recommend Providence St. Joseph Medical Center in Burbank. I had a horrendous experience and it has led to me having trauma, depression, anxiety, shame, anger, sadness, worry, regret, feelings of loss associated with my decision to have a c section. I wouldn't wish how I am feeling on my worst enemy. Do yourself a favor and look elsewhere, don't see Dr. Aranez or go to awful hospital. You will regret it I promise you.

    Thank you for saving my spouse's life! From the bottom of my heart I will be forever grateful!read more

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    Providence Saint  Joseph Health Center
    Providence Saint  Joseph Health Center
    Providence Saint  Joseph Health Center

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    Desai Nilesh Neal, MD - #Waiting Room - Comfortable couch and seats for patients

    Desai Nilesh Neal, MD

    4.0(26 reviews)
    1.9 mi

    Wanted to be a patient at this location for a little bit before deciding on leaving a review and…read moreunfortunately the lower ones are the ones you should be listening to... Parking is very tiny with some street parking offered and the location is on the smaller side. Front desk is sweet but don't expect anyone to be in proper communication with Dr. Desai. The amount of times I have called to go in, have the front desk tell me it's easier to get a telehealth call and then be ghosted is sadly a few. No one seems to know what is going on in this office and at one point I had to call the office for them to remind Dr. Desai that he had a telahealth call at all. Don't bother with the virtual patient portal either, they have you create one and never check it. If you want a doctor who doesn't fully see or hear you as a person this location is for you. You should never have to dread going in because you don't feel listened to especially when healthcare is horrific in this current climate. This office will truly make you fight for yourself; if multiple phone calls to make sure they are communicating with each other and your primary doesn't fight to see if a medication you need can be covered with insurance (which he doesn't, he claimed he would try and months later I never heard a peep) then this is right up your alley. So sad. Don't recommend at all. Just changed my primary.

    Came in to get a 2nd opinion on some health questions and the Filipina lady in the front informed…read moreme that she'd have to see if my insurance will cover the visit and that they don't take any walk ins so she'll call me closer to end of day around 4:00pm to see if I can come in tomorrow because that's their soonest available time. Received no call, or even to follow up if I still have an appt for the next day. Thank you but no thanks.

    Photos
    Desai Nilesh Neal, MD - #Pretty Ladies~ Candy and Irene!

    #Pretty Ladies~ Candy and Irene!

    Desai Nilesh Neal, MD - #Waiting Room - TVs and cool educational material out in the Waiting Room

    #Waiting Room - TVs and cool educational material out in the Waiting Room

    Desai Nilesh Neal, MD - #Nurse Practitioner - Ana Banana

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    #Nurse Practitioner - Ana Banana

    Providence Saint Joseph Medical Center - View of the main ER entrance from the kiosk

    Providence Saint Joseph Medical Center

    2.6(854 reviews)
    0.9 mi•McNeil

    It was my first time here and I was impressed by how organized and thorough everything was…read more Google Maps threw me a little off because it was telling me to enter into the parking for physicians only, but if you follow the signs themselves, you'll find the correct parking for patients. I turned into a huge multi-story parking garage that's right across from the emergency room, which is where I needed to go. When I entered the emergency room, I was first met by security who searched my bag. Next, I was sent to a window where someone asked the reason for my visit. Then I was handed a piece of paper to fill out with my info. I then had to get in line to turn my paper in at another window. The person there also made a copy of my ID card and put an ID bracelet around my wrist. I then had to sit back in the waiting area until my name was called. After my name was called, I was sent into an exam room where my vitals were taken and I was again asked about my symptoms. From there, I was sent to another counter where they asked for my insurance and I was handed a "passport" card that let me know how far along I was in having my case processed. I was sent down the hall to the right where they then took my blood and urine. From there, a doctor took me into an exam room where more tests were done specific to my case. Afterwards, I was sent back into the waiting room to wait for my results. I realized that they had sent me in a big clockwise loop that brought me back to where I started. The first doctor I encountered was while the nurse was checking my vitals. I didn't even realize he was on my case. I thought he was just on break. It was only when the nurse spoke to him that I figured out he was listening in the whole time. At first he seemed dismissive because at that point I had told the nurse my pain level had gone down to 0, but when I told him prior to that I hadn't felt pain like that before, he went ahead and asked for further tests to be taken. The second doctor was casual, easy going, and chatty both to me and the nurse who assisted him. The first test he did wasn't showing anything, but the second test revealed what was afflicting me. If he hadn't been so thorough, those things might have been missed. The most important thing is that both doctors weren't quick to dismiss my case. Otherwise, it would've been a domino effect of something getting missed and getting worse. However, since they went forward to genuinely try and figure out what was wrong with me, the domino effect now is I know what's wrong with me and I need to figure out how to fix it. The hours of waiting weren't the best. It was only towards the end that I realized there was free WiFi that didn't require a password. However, the passport card they gave me did tell me how long each test would take. What I didn't realize was it meant the wait time wasn't for getting the tests themselves, but the wait after. Still, I'd rather they run the tests properly instead of rushing through them and missing something. All that time waiting, I was also afraid to go to the restroom because I might miss them calling out my name. It was again only towards the end that I realized the restroom was around the corner from where security was and they call out your name loud enough so you can hear it even if you're in the restroom. I also recommend bringing a light jacket. The day I came it was hot, but after hours of waiting in the waiting room and being examined in the exam rooms, I was shivering. It got to the point the doctor thought I was scared. The last snag I had was when I was finally out and trying to leave the parking garage. I kept scanning my ticket, but the screen wasn't reading it. It also did a weird thing where half the screen was cut off. I got out of my car, but couldn't find an attendant anywhere. It was only when I was gesturing to the car behind me that the machine wasn't working that an attendant finally came to reset it. I hope that nothing bad enough happens again where I'm forced to visit another emergency room, but at least I know that this one is nearby and I feel confident enough in them from this past experience to feel like I'm in good hands if I do have to return.

    I genuinely hope you never find yourself or someone you love needing care at St. Joseph Hospital…read more Our experience here has been absolutely appalling from beginning to end. Let's start with the facility itself. It is outdated, unappealing, and, more importantly, DIRTY. We have literally had to request that rooms be cleaned when there was BLOOD on the floor. In a hospital, of all places, basic cleanliness and sanitation should never be something a patient or family has to ask for. The lack of communication between physicians is equally disturbing. There appears to be no cohesive plan of care. One doctor adds a medication, another removes it, another adds three more, and meanwhile the patient and family are left trying to figure out what is happening and why. Communication with families is practically nonexistent. We witnessed a physician complete a procedure and immediately sprint out of the area without speaking to the family or answering questions. The surgical nurse was unable to answer even basic questions and repeatedly referred us back to the doctor--the same doctor who does not round, follow up, or make himself reasonably available to discuss the patient's care. Our experience with Dr. Sheinin in particular was terrible. Of all the physicians we encountered, our experience with him was by far the worst. His lack of communication, horrid bedside manner, and follow-up was completely unacceptable. If anyone in hospital administration or on the board reads these reviews, I sincerely hope you take a serious look at the concerns patients and families are raising about the care and communication they receive. And then there is the staff culture. Multiple nurses, across different departments, openly complained to the patient about being underpaid, frustrated with management, and unhappy working there. Whatever legitimate workplace concerns employees may have, an ill and vulnerable patient who is dependent on you for care should NOT be placed in the middle of them. When someone is hospitalized, their family is already scared, exhausted, and trying to advocate for them. They should not also have to chase doctors, coordinate communication between medical teams, request basic cleaning, and repeatedly beg for answers about the care being provided. This experience has completely destroyed my confidence in this hospital. I would never voluntarily bring myself or someone I love here again.

    Photos
    Providence Saint Joseph Medical Center - Me and Walt are just chilling. Bob Igar can suck it.

    Me and Walt are just chilling. Bob Igar can suck it.

    Providence Saint Joseph Medical Center - This is was my L&D room. Everything was clean and organized.

    This is was my L&D room. Everything was clean and organized.

    Providence Saint Joseph Medical Center - Bon appetite! Mediterranean Baked Cod and Sautéed Grape Tomatoes w/ Kale.

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    Bon appetite! Mediterranean Baked Cod and Sautéed Grape Tomatoes w/ Kale.

    UCLA Health Toluca Lake Primary Care

    UCLA Health Toluca Lake Primary Care

    2.6(318 reviews)
    0.6 mi

    The sketchiest doctor's office I've ever dealt with. They repeatedly cancel appointments the same…read moreday. I even gave them the benefit of the doubt after my own experience and scheduled my husband there, and they did the exact same thing to him. At this point, something feels seriously off. I've already contacted UCLA and will also be reaching out to Anthem and the Medical Board because I think this practice deserves a closer look. I don't know what's going on, but this is not how a professional medical office should operate. The staff also seem disorganized and often don't appear to know what's going on. This is not the standard I expect from a practice affiliated with UCLA, and it's honestly embarrassing that they're associated with the UCLA name. Do yourself a favor and go somewhere else. I genuinely can't recommend this office.

    I have been going to this UCLA facility for a little over 8 years now. Thankfully, this office…read moreopened up close to my house, and I no longer have to drive all the way to Santa Monica City. I had a 3:15pm appointment with Dr. Mendoza, on the 10th of this month for my yearly physical. Got there 15 minutes early and Blanca at the front desk checked me in & Silvia checked me out. Both ladies were very nice, helpful, pleasant and polite. For a physical, they don't charge you. By the time I took a seat in their waiting area, which is very clean with complimentary water (hot and cold), my name was called by Christina. She took me to room #10 to do all my vitals. This lady is just AMAZING in every way on every level. She is the sweetest, soft spoken, kind, nice, helpful medical assistant that I know of. She has seen me twice before. Did her job and left. She is also very knowledgeable & compassionate. Next up is my primary doctor, Dr. Mendoza. He goes over my chart/records and highly suggested for me to take a Pneumonia shot addressing that people over 50 are highly recommended to do so, but NOT required. So the ball was in my court. I agreed to take that shot to prevent from other illnesses in the near future. Especially, when I suffered from Shingles not too long ago. Dr.Mendoza is good. He can be a bit more thorough, he is a bit too fast and quick. However, he does know his job pretty well. I wish one day he can address me by my name. Requested 6 different types of blood work and left the office. The entire visit overall took less than an hour. Blood work normally takes 24 to 48 hours for us to get our results. Dr. Mendoza replied/emailed in less than 24 hours. Thank you for that. Christina came back to give me the shot. She was so gentle that I didn't even feel the needle in my left arm. She even asked me if I am right handed or left. Based on my answer, she did what she was supposed to do. It's a 2-story building so I went back to the 2nd floor to get my labwork done. It was easy, breezy. Kenneth, that could have been a little bit more pleasant and slap a smile on his face was not that welcoming like Rosario is. Did his job and I left. Underground parking, very steep, watch the walls not to crash or hit the wall and other cars. 2 elevators working perfectly, and they accept most credit cards, most insurance plans/payments and that's all that I know. Bathrooms are available on both floors and overall the bathrooms and facility are very clean!! This building used to be some movie/celebrity building. They have so many of black and white photos of late celebrities. Too beautiful. Don't listen or read those negative, one or two star reviews. Negative people will always stay negative. Whatever that you do for them, it's never good enough. But they still keep going back to the same restaurants, stores, hospitals, cleaners, gas stations etc.. Blanca also gave me an appointment with Dr. Cheng on 7/24 at 3:40pm. Thank you all very much! Our health is in THEIR HANDS!

    Photos
    UCLA Health Toluca Lake Primary Care - Worn out, ripped furniture in the lobby

    Worn out, ripped furniture in the lobby

    UCLA Health Toluca Lake Primary Care - 1st floor..going towards check in area.

    1st floor..going towards check in area.

    UCLA Health Toluca Lake Primary Care - One of their waiting areas/lobby.

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    One of their waiting areas/lobby.

    MinuteClinic at CVS - urgent_care - Updated October 2026

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