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    MinuteClinic at CVS

    2.7 (79 reviews)
    Closed 9:00 am - 1:00 pm, 2:00 PM - 5:30 PM
    Updated 3 weeks ago

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    9 years ago

    This CVS Minute Clinic is the worst! Ebony or Evani her name is didn't even wanna do her job!

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    Page 1 of 2

    Ask the Community - MinuteClinic at CVS

    Review Highlights - MinuteClinic at CVS

    The computer stopped taking people but Cynthia was kind enough to squeeze me in.

    Mentioned in 5 reviews

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    People searched for Urgent Care 7,016 times last month within 15 miles of this business.

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    Burbank Urgent Care - Our refurbished building with a new paint job

    Burbank Urgent Care

    4.4(711 reviews)
    2.0 mi

    Terrific Urgent Care. It's kind of a hidden gem…read more I had only been there to take a friend. But yesterday I needed to see a doctor and get imaging done. Wow - they are terrific. Professional, knowledgeable and keen with their questions and care. Having had back issues for years, they are the first to offer a certain non-opiod,pain injection. I highly recommend them!

    DO NOT COME HERE!!! Front desk was so incredibly rude…read more I called beforehand to make sure I could do a walk in before coming in tonight. Was told I could do a walk in as long as I arrive by 5pm (they close at 6pm). We sped over. Walked through the doors at 4:59pm. Patiently waited for front desk to finish talking to patient in front of me to let her know I'm doing a walk in. It was exactly 5pm. She wouldn't take us. Not only would she not take us, she was SO INCREDIBLY MEAN!!! She looked like and sounded like she hates her job. Completely lost my business. Never coming back. Believe the other reviews that say the front desk makes it not worth coming here. Go to Care Fast Urgent Care down the street instead. Front desk has always been polite there. Took a photo proving I was there in time, because I already had a feeling she would try to deny me.

    Photos
    Burbank Urgent Care - Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Burbank Urgent Care - Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Burbank Urgent Care - Our new outdoor sign

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    Our new outdoor sign

    Providence Urgent Care - Burbank

    Providence Urgent Care - Burbank

    3.3(34 reviews)
    1.0 mi

    Excellent facility. Large waiting areas so you're not on top of each other and nicely decorated…read moreexam rooms. Was in & out in 30 min on a Sunday morning. Very pleased the quality & care provided. Glad I found this center. I'd definitely recommend this urgent care center.

    I brought my one-year-old daughter here on Friday and had a very disappointing experience. I was…read morefirst in line, but we still waited about 20 minutes because the provider had not arrived yet. During the visit, the nurse and NP were in and out for about 45 minutes running tests. My daughter got restless, so I walked her once around the hall. I didn't pass any other patients, only the front desk, yet they stopped me and told me I couldn't walk around "because of other patients." Later I saw about 20 people crowded in the waiting room, which made the whole thing feel inconsistent and unnecessary. The bigger issue happened afterward. My daughter was prescribed Tamiflu for the flu, but I accidentally spilled part of the bottle. I called the urgent care Sunday morning and was told to have CVS request a refill. CVS sent the request immediately. As of Monday night - more than 35 hours later - Providence still has not responded. My daughter needs the full dose, and I even spent 50 minutes on hold trying to reach someone with no answer. Between the delays, the lack of support, and no response to an urgent medication request for a sick toddler, this was extremely disappointing. I would caution other parents about using this location.

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    Providence Urgent Care - Burbank
    Providence Urgent Care - Burbank
    Providence Urgent Care - Burbank

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    Desai Nilesh Neal, MD - #Waiting Room - Comfortable couch and seats for patients

    Desai Nilesh Neal, MD

    4.0(26 reviews)
    1.9 mi

    Wanted to be a patient at this location for a little bit before deciding on leaving a review and…read moreunfortunately the lower ones are the ones you should be listening to... Parking is very tiny with some street parking offered and the location is on the smaller side. Front desk is sweet but don't expect anyone to be in proper communication with Dr. Desai. The amount of times I have called to go in, have the front desk tell me it's easier to get a telehealth call and then be ghosted is sadly a few. No one seems to know what is going on in this office and at one point I had to call the office for them to remind Dr. Desai that he had a telahealth call at all. Don't bother with the virtual patient portal either, they have you create one and never check it. If you want a doctor who doesn't fully see or hear you as a person this location is for you. You should never have to dread going in because you don't feel listened to especially when healthcare is horrific in this current climate. This office will truly make you fight for yourself; if multiple phone calls to make sure they are communicating with each other and your primary doesn't fight to see if a medication you need can be covered with insurance (which he doesn't, he claimed he would try and months later I never heard a peep) then this is right up your alley. So sad. Don't recommend at all. Just changed my primary.

    Came in to get a 2nd opinion on some health questions and the Filipina lady in the front informed…read moreme that she'd have to see if my insurance will cover the visit and that they don't take any walk ins so she'll call me closer to end of day around 4:00pm to see if I can come in tomorrow because that's their soonest available time. Received no call, or even to follow up if I still have an appt for the next day. Thank you but no thanks.

    Photos
    Desai Nilesh Neal, MD - #Pretty Ladies~ Candy and Irene!

    #Pretty Ladies~ Candy and Irene!

    Desai Nilesh Neal, MD - #Waiting Room - TVs and cool educational material out in the Waiting Room

    #Waiting Room - TVs and cool educational material out in the Waiting Room

    Desai Nilesh Neal, MD - #Nurse Practitioner - Ana Banana

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    #Nurse Practitioner - Ana Banana

    Providence Saint Joseph Medical Center - View of the main ER entrance from the kiosk

    Providence Saint Joseph Medical Center

    2.6(781 reviews)
    0.9 mi

    I'm currently a patient at Providence St. Joseph's in Burbank, and I want to share how truly…read moregrateful I am for the care I've received. From the moment I arrived, every nurse I encountered has been an absolute sweetheart--attentive, compassionate, and genuinely caring. They never let me fall asleep feeling worried, and they consistently made me feel safe and supported. I came into the ER on Tuesday night with my children, and the staff helped me immediately. What started as a normal day ended with me being admitted and scheduled for surgery. I'm here alone, and while my kids are thankfully with family, being in the hospital on a holiday by yourself is a heavy feeling. You want to be home, but you also don't want to take anyone else away from their plans. The reality of my surgery hit me hard. Wanting a tiny bit of comfort, I called the kitchen right as they were closing just to ask--if possible--for some ice cream. Nothing specific, just something small to lift my mood. I got the voicemail and left a simple message, saying I understood if it wasn't doable and wishing them a happy holiday. About 20-30 minutes later, there was a knock at my door. Even though the kitchen was closed, a staff member brought me a cup of ice cream--and surprised me with the sweetest little strawberry cake topped with whipped cream. That act of kindness meant so much to me. It's those small, thoughtful moments that remind you how good people can be. To the nurses and the staff member who went out of their way to brighten my night: thank you. I truly appreciate you.

    Excellent doctors excellent nurses. The whole staff is wonderful to deal with. I highly recommend…read morethis hospital. Incredible team a wonderful surgeons and wonderful nurses doctors

    Photos
    Providence Saint Joseph Medical Center - Me and Walt are just chilling. Bob Igar can suck it.

    Me and Walt are just chilling. Bob Igar can suck it.

    Providence Saint Joseph Medical Center - This is was my L&D room. Everything was clean and organized.

    This is was my L&D room. Everything was clean and organized.

    Providence Saint Joseph Medical Center

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    MinuteClinic at CVS - urgent_care - Updated May 2026

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