Always a good experience at DHL's. Everyone is very nice…read more The staff is very pleasant. Would recommend going there.

They are so accommodating and professional. Service is great. Went in for lab work for medical…read morerequest.

Super pleased with the very friendly and professional service here! They took care of my deaf…read more93-year-old mother with patience and warmth! We went in on Saturday morning, which my husband told me was a good time to go. We arrived around 11am, which proved to be the magic moment, as many people were leaving, and the waiting room was empty on our arrival. We COVID distanced, and so did the staff, who had prepared everything for no-touch transactions. We were called in to see the phlebotomist after a 15 minute wait in the large airy waiting room. All the staff was very patient with my mother, who has virtually no hearing left. I was able to stand right outside the cubicle while she had her blood drawn. The phlebotomist was efficient and the proceedure was quick, even though my mom has tiny veins, which are hard to find. The phlebotomist even complemented my mom on her pretty nail polish. We were very happy to get all good news results after a complete blood panel just one week later!

Very happy with my most recent visit. Megan did an excellent job drawing my blood. She was very…read morecareful, I was amazed that she finished and I did not realise it. Very thoughtful and patient.

The secure reception area is pristinely clean with high ceilings, giving an ope air feel with 3…read morebanks of chairs for social distancing. The kiosk was super easy. I like the informational large screen TV with health tips and information about diagnostics. The type of care is both blood tests and urine testing. The staff were wonderful! They were both friendly and personable. The first staff member was having trouble getting my blood work started. Instead of continuing to struggle, she handed me off to the other staff member who was able to get it done. It was all pretty easy.

Terrible experience . Made appt a week in advance. They sent me email and text instructions and…read morestill got my name wrong when I got there. They were unable to find Dr orders for labs. They said the printer often doesn't work and to bring printed orders. My appt was for 2pm. I had been fasting since the day before. After 20 minutes they had me leave. Complete waste of time. Terrible customer service. I should charge them for my time and effort.

Best phlebotomist I have ever had. She was friendly, and did the blood draw perfectly. It was the…read moremost nearly painless draw I have ever experienced. She was also extremely fast. I have been there several times previously and I haven't had any insurance billing foul-ups either. Overall a very positive experience, and the office staff was friendly and helpful. Also being open at 7:30am is very convenient.

Nice hardworking folks that are kind to their patients. I went in and got greeted right away even…read morethough there were four or five other people there. There were many other provider working so we didn't have to wait long.

I never have to wait long and the staff is great. Angel has drawn my blood 3 times and I barely…read morefelt a thing! Results come back quickly as well.

From the owner: When you come to Sierra Vista Regional Medical Center, our doctors work hard to provide the best…read moreoutcome possible for you. Part of developing your treatment is having an accurate diagnosis of your condition. For this, our doctors rely on the clinical laboratory to use advanced technology and instrumentation to perform vital testing, such as blood tests and urine analysis. With accreditation from The Joint Commission and licensed by the state of California, our laboratory maintains strict standards of excellence. Our certified phlebotomists and licensed clinical laboratory scientists perform more than 800,000 tests per year. To serve the needs of our community, Sierra Vista's main laboratory is open 24 hours a day, seven days a week in San Luis Obispo. We also offer a laboratory draw station in Cambria​. No appointment needed. Walk-Ins accepted. We cater phlebotomy services to all ages. Lab Draw Station Locations: 1. San Luis Obispo: 1010 Murray Ave. San Luis Obispo (inside Sierra Vista Regional Hospital) 2. Cambria: 2150 Main St. Cambria

Made my appointment (mandatory) they opened the door a few minutes early 1pm…read more I Sat down answered the questions, showed my ID, and made the splash. Initial this, sign that... Clean living made the chore easy and worry free...see ya foodguy-martin

John is the nicest guy great attitude VERY helpful usually in and out in less than 20 mins Easy to…read moremake appointments either online or call him

Terrible service. Rude employees. Incompetent diagnostics. From the very first interaction, they…read moreprovided incorrect information, then lied about it. The manager tried to cover for her and said some incredibly stupid explanations. Absolutely gaslighting me multiple times. Never followed up with communications. Refused to give me documents. They didn't give the correct test, and the test they did give me was inconclusive and wanted to bill my insurance a 2nd time for another test. DONT GO HERE.

Absolutely horrible, unprofessional experience. I was treated rudely by the two employees who I…read moreinteracted with. The lady who answered the phone was very nice on the phone but in the office (bare walls, hard plastic chairs) she quickly became impolite when I asked questions about the paperwork she was asking me to sign. I was signing for equipment to do a home sleep study; the paperwork said there was a $2400 fee if the equipment was returned damaged. I was handed a zippered black bag and then asked to initial forms saying that I had received four separate pieces of equipment, so I looked at what was in the bag and asked if I could have her tell me what was what. That's also when I noticed that the main piece of equipment was held together by rubber bands and apparently had a broken clip that would have held the machine together (but it was broken, hence the rubber bands). I objected to being given broken equipment but I was told that was the only equipment available so I asked the receptionist lady to make a note on the form that it was already broken and held together by a rubber band, and she did, but she wasn't very nice about it, asking me something to the effect of "Why are you like this?" Then, when I tried to get her to continue showing me the equipment, it turned out that she wasn't even aware which part of the equipment was the "effort sensor" that I was signing for. She rudely interrupted me and started shouting "Michael! Michael!" A man came out of an adjoining room, never stopping the conversation he was having into the phone pressed to his ear, while I explained that I was in the middle of trying to sign for equipment and I wanted to know which piece was what, so could he show me which piece is which. He indicated half-hearted agreement, while still giving most of his attention to the phone he was holding to his ear. I asked "So which part is the 'effort sensor'?" and Michael indicated something that appeared to me to be the "oximeter" (which was another part I was being asked to sign for.) So I asked "Really? I would have thought that was the oximeter. If that's the 'effort sensor' which part is the oximeter?" Then Michael angrily pointed to a buckle on a belt, and said "This! This is the effort sensor!" while momentarily taking the phone from his head, and then storming away and returning to his conversation before even leaving the room. I realized "Oh, he doesn't know either!" So I took a photo of the equipment I received (complete with rubber bands holding it together). This is not a professional-seeming organization. I am very surprised that local doctors are referring their patients to this business. I do not recommend them.

Went in to get some tests done and the lady working there was unnecessary hostile, almost to a…read morecomical degree. Instantly getting mad at me for not knowing how it all works from the get-go. And if she ever reads this: I'm not trying to shame you. I'm telling you this so hopefully you can be happier and so can your customers. Because the thing is, you work there EVERYDAY. The average customer goes there maybe twice a year. Who do you think knows more about the procedures? So when someone doesn't have the right paperwork ready, when someone sits in the wrong place, has trouble with a kiosk, use your brain a little. Practice a little logical thinking, and maybe, just maybe, you'll come to the realization that just because YOU know something doesn't mean everyone else does. 2 stars because I got my tests back.

They did not have the test available despite having a scheduled interview for a drug test. I showed…read moreup and Tricia the lady that was there was dismissive and completely insensitive overall. Tricia is a terrible person, this is a review for her and her hiring manager more than anything else. She questioned whether I even had an appt even when I showed her my order. They should fire this lady.

Always great care and efficient…read more Never have had a bad experience. Their referral coordination team is super and their techs are always the best. Johnny is a great X-ray tech

Had MRI several days ago Injury caused by San Luis…read moreDiagnostic Center incompetence is a continuing problem for me. No response or concern from management.