Always a good experience at DHL's. Everyone is very nice…read more The staff is very pleasant. Would recommend going there.

The phlebotomist? 5 stars. Engaging, knowledgeable, and I…read moredidn't feel the prick of the needle. The process? 1-2 stars. I got in at 645 am in a Wednesday and didn't get my turn until 822 am. Only two on staff and no one at the front desk. This is Dignity putting the profit before the service.

Super pleased with the very friendly and professional service here! They took care of my deaf…read more93-year-old mother with patience and warmth! We went in on Saturday morning, which my husband told me was a good time to go. We arrived around 11am, which proved to be the magic moment, as many people were leaving, and the waiting room was empty on our arrival. We COVID distanced, and so did the staff, who had prepared everything for no-touch transactions. We were called in to see the phlebotomist after a 15 minute wait in the large airy waiting room. All the staff was very patient with my mother, who has virtually no hearing left. I was able to stand right outside the cubicle while she had her blood drawn. The phlebotomist was efficient and the proceedure was quick, even though my mom has tiny veins, which are hard to find. The phlebotomist even complemented my mom on her pretty nail polish. We were very happy to get all good news results after a complete blood panel just one week later!

Very happy with my most recent visit. Megan did an excellent job drawing my blood. She was very…read morecareful, I was amazed that she finished and I did not realise it. Very thoughtful and patient.

The secure reception area is pristinely clean with high ceilings, giving an ope air feel with 3…read morebanks of chairs for social distancing. The kiosk was super easy. I like the informational large screen TV with health tips and information about diagnostics. The type of care is both blood tests and urine testing. The staff were wonderful! They were both friendly and personable. The first staff member was having trouble getting my blood work started. Instead of continuing to struggle, she handed me off to the other staff member who was able to get it done. It was all pretty easy.

Quest in San Luis Obispo on Froom Ranch Wy is a blessing for those of us in SLO. It is easy to…read moreschedule an appointment on line, even for the next day! If you wants morning appointment schedule it 3-5 days earlier--or you can always walk in. I have not seen it too busy, yet! The 2 phlebotomists are caring, friendly & experienced. And using the Quest app lets you see & track your results for your peace of mind & for your own records. It's clean--even the bathroom.

Best phlebotomist I have ever had. She was friendly, and did the blood draw perfectly. It was the…read moremost nearly painless draw I have ever experienced. She was also extremely fast. I have been there several times previously and I haven't had any insurance billing foul-ups either. Overall a very positive experience, and the office staff was friendly and helpful. Also being open at 7:30am is very convenient.

Nice hardworking folks that are kind to their patients. I went in and got greeted right away even…read morethough there were four or five other people there. There were many other provider working so we didn't have to wait long.

I never have to wait long and the staff is great. Angel has drawn my blood 3 times and I barely…read morefelt a thing! Results come back quickly as well.

From the owner: When you come to Sierra Vista Regional Medical Center, our doctors work hard to provide the best…read moreoutcome possible for you. Part of developing your treatment is having an accurate diagnosis of your condition. For this, our doctors rely on the clinical laboratory to use advanced technology and instrumentation to perform vital testing, such as blood tests and urine analysis. With accreditation from The Joint Commission and licensed by the state of California, our laboratory maintains strict standards of excellence. Our certified phlebotomists and licensed clinical laboratory scientists perform more than 800,000 tests per year. To serve the needs of our community, Sierra Vista's main laboratory is open 24 hours a day, seven days a week in San Luis Obispo. We also offer a laboratory draw station in Cambria​. No appointment needed. Walk-Ins accepted. We cater phlebotomy services to all ages. Lab Draw Station Locations: 1. San Luis Obispo: 1010 Murray Ave. San Luis Obispo (inside Sierra Vista Regional Hospital) 2. Cambria: 2150 Main St. Cambria

I have always had good experiences at Labcorp. Though my veins are particularly difficult, every…read moretechnician has been successful at drawing blood, and it's almost painless each time. Emilia is fantastic! I appreciate the appointment system, and the check in kiosk in the lobby is quick. Everyone there has been helpful and efficient. My first choice for lab work in SLO.

I have had really good experiences with LabCorp. They honor their reservations; their system is…read morevery efficient. I had two visits in a short period of time, my phlebotomist was Emilia, she was very skilled, friendly and the blood draws were painless. Much better then WestPac...

Leaving this to balance out some of the harsher reviews, because a lot of what people are reacting…read moreto may have more to do with sleep labs in general than with this place specifically. **Getting there and settling in:** Easy to find, and parking in the back felt safe. The front door is clearly marked, and you could see people inside working and making beds, which was reassuring. You do have to ring a doorbell and wait for someone to answer, which makes sense for both staff and patient safety. I arrived early, and because of that I got to choose between a warmer or a colder room, though I'd guess that's not guaranteed if the place is busy. The bed itself was comfortable, not high-end, but the bedding was nice with the option of a lighter blanket, and the pillows were fluffy. I asked for extra pillows, which they provided. **The tech:** My respiratory therapist, Margarita, was kind, informative, and put me at ease the whole time. **About the rough night, if you're reading other reviews and worried:** If you already know you have apnea or another sleep issue, you're going into an unfamiliar place, wired up, knowing someone can walk in on you. That combination reliably makes it take longer to fall asleep, longer to find a comfortable position, and produces lighter sleep than normal. That's not a reflection on the facility, it's just what happens on the first night anywhere like this. I also want to explain something for anyone whose review mentions hearing doors slam or loud bangs in the night: that's very likely "exploding head syndrome," a real, harmless, well-documented phenomenon where your brain generates the perception of a loud noise during the transition between sleep and wakefulness. I honestly don't think it's the building or the staff. If that happened to you, you weren't imagining it and nothing was wrong with the room, it's just a known quirk of how sleep works, especially in an unfamiliar place. **A few practical tips if you're headed here (or any sleep lab):** If you already use a CPAP, bring your own mask. If it fits their tubing, they'll probably let you use it. I'm a very light sleeper and I use an eye mask and Loop earplugs every night at home. They let me wear both, and the tech helped me get the eye mask on over all the wires. If you're a light sleeper, bring them. They use a gel-like adhesive to attach electrodes to your face and scalp. There was tissue in the room - use it to wipe it off your face as electrodes come off. If you're bald, the same applies to your scalp; if you have hair, plan to shampoo twice with warm water once you're home. I have sensitive skin, and the adhesive pulled some skin off my neck when it was removed. If I do this again, I will not exfoliate the night before, and I'll put on a fast-absorbing face lotion about an hour before arriving to give my skin a little more protection. Skip anything greasy since it can interfere with the electrodes sticking, though in practice that seemed like less of an issue than I expected going in. Overall, a good experience for what's an inherently strange thing to do to your body and your sleep for a night.

This place is a joke. If your physician refers you for a sleep study through them, ask your…read morephysician to find another vendor. I submitted my sleep study to REM and messaged my physician after six weeks to get results only to be told they still didn't have them. I called REM and they informed me that the equipment failed to record quality data so I would need to redo the study. I asked why they never informed me or my physicians office and they claimed to have called me once and that was all they had time for. There was no explanation as to why they didn't leave a message or inform my physician. My phone number was not a cell and has logs for all incoming or outgoing calls regardless of whether my cell was reachable, so it was easy for me to catch that lie--they simply never called me. However, they absolutely did BILL my insurance immediately THE DAY I submitted the sleep study despite them failing to provide a service due to equipment failure! If I had not remembered to follow up on it, I would have simply been ripped off by REM with no recourse. They had me retake the sleep study and told me my results would be available by the third Tuesday after I submitted it. They told me I could only receive results via my physician and not directly from REM. I made a physician's appointment for the third Tuesday and discovered that my physician still did not have results from REM. I called REM and they said they'd request their team to expedite the review and try to get the results out by the end of the day. I asked them to send me the results directly so I didn't need to pay for another doctor's appointment since they wasted my time and money today. They told me due to HIPAA compliance they could only share directly with the physician. Which obviously makes no sense because HIPAA protects patients from Covered Entities and Business Associates from sharing patient data with third parties -- not patients from getting direct access to their own health information from a Covered Entity. It has been 2.5 months since taking the original sleep study and I still have no results. REM exists to collect money and not to provide a service to patients.

Went in to get some tests done and the lady working there was unnecessary hostile, almost to a…read morecomical degree. Instantly getting mad at me for not knowing how it all works from the get-go. And if she ever reads this: I'm not trying to shame you. I'm telling you this so hopefully you can be happier and so can your customers. Because the thing is, you work there EVERYDAY. The average customer goes there maybe twice a year. Who do you think knows more about the procedures? So when someone doesn't have the right paperwork ready, when someone sits in the wrong place, has trouble with a kiosk, use your brain a little. Practice a little logical thinking, and maybe, just maybe, you'll come to the realization that just because YOU know something doesn't mean everyone else does. 2 stars because I got my tests back.

They did not have the test available despite having a scheduled interview for a drug test. I showed…read moreup and Tricia the lady that was there was dismissive and completely insensitive overall. Tricia is a terrible person, this is a review for her and her hiring manager more than anything else. She questioned whether I even had an appt even when I showed her my order. They should fire this lady.

Nobody likes medical tests, especially mammograms, but the folks here make it as pleasant as…read morepossible. The tech is friendly and has a good sense of humor. The billing so far has been accurate. I really like coming here when I need a radiologic test.

Started appointment on time. Everything was very…read moreprofessional and everyone was extremely nice.