Took my daughter in this morning at 11 with online posted hours of 8-12. Even called before hand. Got there to find a note on the door stating they were closed and sent us to a location 40 minutes away of course which we couldn't find. If you are short staffed post different hours online and put that on you voicemail. Have some consideration for your customers time. read more

This place is first come first serve. There's always a wait. The employees are pretty indifferent. There is water available in the waiting room, which is cool if you're here for employment drug screen. read more

FYI THEY LOCK THEIR DOORS BEFORE 4:30. Extremely poor and inconvenient business practice.

Joe is great! My 12 year old has had miserable experiences getting blood drawn. Joe was patient, kind and gentle. My son isn't afraid and doesn't experience as much pain thanks to Joe! read more

Best thing to do for routine lab is to use there website to make an appointment near you. Also the afternoon seems to be less busy checked in via app and was seen immediately. The entire staff was great and patient with us. If your looking at getting a check for the COVID antibodies they charge $10. read more

Bad attitudes from every employee that I encountered today hopefully I never have to come back here. They act as if they hate their jobs. Very unfortunate. I wish they had name tags so I could report the names for the shift for today read more

As much as I am about Hate on getting Blood Drawn, I will admit for the last four times since last year I have Nothing but Great things to say about LabCorp at Stone Oak location. They were professional while always busy and and were mindful of who shows up. I witness one of the tech behind the counter ( Nicole ) assisting an Handy Cap person who was having a very difficult time working the electronics on signing in. Each time I have been there and having blood drawn I could hardly feel the pinch. Truthfully I don't know anyone looking, with any Happiness, to have blood drawn are leave a sample .... With that said, these People at LabCorp do a pretty good job considering they already know the ones that show up ... don't want to be there. Thank you Stone Oak LabCorp. read more

Super quick, about 10min. Went in 40min before close. Technicians were very friendly and conversational.

If i could give LABCORP a "0" i would because i believe a 1 is too high for the service they provide. I am a director of nursing and they have consistently made "errors" on the way they handle blood samples. When you take samples to stat lab they consistently forget to spin the samples or follow the procedures needed for some specimens. Calling them does not make any difference because they always say it was the nurses fault. So i started taking some blood samples myself to labcorp to find out if the nurses or lab corp personnel were at fault. Found out that lab corp was at fault. Needles to say we are going to use another lab that understands the importance of providing quality care and accurate and timely results. They do not seem to understand that the patients well being is important. read more

I went in to LabCorp at 19016 Stone Oak Pkwy, San Antonio, TX 78247. I usually have a great experience at this location and have never had problems before. When I walked in, I told the two people at the front (Joseph Maldonado and "other person") that I was here for a drug screen. They stared at me for a few seconds without saying anything, while looking me dead in eyes. That chuckled and said "Kiosk is right behind you." I didn't see the kiosk when I walked in. Then I get called back by Joseph Maldonado to take my drug screen. He had me empty my belongings and gave instruction on how to do the drug screen. He told me to wash my hands before and not flush. So I did. When I came out from delivering my specimen he told me to "wash again," which I did. He said "that was a quick wash." I said, " I washed like you asked me to." He said, "That was a quick wash, would you use hand sanitizer before touching my pen?" I told him "No, I would not because I washed my hands with soap and water like he asked. He then said, "Are you going to use your own pen?" I said "No I am not." He then kept asking me to sanitize. Finally after arguing with him, I sanitized my hands. I told him "he was being rude and was going to make a complaint for harassing me on the sanitizer before touching his pen after I washed my hands." As I am walking out, he then announced to everyone in the lobby and front desk that I was going to report him for harassment. I'm terribly disappointed with my treatment and would like a timely response. I feel this situation was handled in an unprofessional manner. read more

Second time going to this location and awful experience. Vein used blew up and second vein used took 20 minutes to fill 8 vials! They act like it's your fault too with "Did you drink any water?" Funny no one else has this problem with me. read more

Labcorp - 30 minutes later this is what my arm looked like on the first vein attempt - Laboratory Testing Near Me - San Antonio, Texas

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When i returned for my appointment, it did not go any better. I signed in and sat down. I listened to the two girls sitting at the front desk gossiping very loudly instead of helping the patients in the waiting room. There were not many people there, but still the people with no appointments were called before me. They conducted my pre-employment drug screen at the same time as another patient...considering the terrible service of labcorp, there's no doubt that this practice could cause some confusion and mix-up of the samples. read more

They move through patients very slow. The staff is extremely rude. I have now been waiting for one hour and no one has acknowledged me. I wish I would have know this office was this horrible I would have asked my DR to send me somewhere else. read more

Not a nice experience at all. Long wait just to encounter surly employees with bad attitudes. The concept of any type of customer service absolutely absent from the staff. read more

This place is absolutely horrible... The front receptionist is seriously the rudest and most unprofessional encounter I've had at any place of business since moving to San Antonio. Not to mention that you schedule an appointment and still are not seen on time... Ridiculous. read more

I've waited over an hour to pee in a cup for a pre-employment drug screen. The people working here are indifferent, unaware and have no sense of urgency. I hope I never have to use Lab Corp gor snything ever again! I am beyond disappointed! read more

Any medical and/or dental office will have you sign a similar form. It's up to the company if they want to secure it with a credit card. Payment is not guaranteed until claim is submitted. So I don't see why it is shady. It is up to the patient to make sure they have enough funds in their account. The clinic doesn't bill so they would not be the ones to call. They just draw lab work. read more

Poor customer service. Poor interpersonal skills. I came for a drug screening at 10 am and was told to return at 1-4 pm for that was the designated time for drug screenings. When I arrived at 1 pm I waited more than an hour before I was called back. They seem to have taken every appointment prior to me. If that was the case they should designate a time only for drug screenings and not appointments. Totally ridiculous when you have to urinate for over an hour. read more

Last time I was here the staff was friendly but the wait was forever. Once it was finally my turn the very sweet employee told me to tell them next time at check in that I am here for the gestational diabetes test and if I could please get the drink now. I did this exact thing with a smile on face and the lady at the front said 'No, that's now how this works.' REALLY?! So I'll wait for 40 minutes for them to call my name. And then I'll wait another hour for the drink to take effect Total waste of time and super rude staff. Go anywhere else. read more

This wouldn't be a good time to write a review- when frustrated. Labcorp lost my fecal sample and then denied I had ever brought it in. These cannot be sent by mail anymore and so I have to drive in from Spring Branch/Canyon Lake area. I did bring it several weeks prior to mine and my husband's prelab yearly physical and with all the proper paperwork. Now I have to do it all over again and wonder if they will lose this one too. I assume Labcorp charges our insurance less than some other labs and that is why they have us go there. On the positive side, June one of the technicians at the Stone Oak patient center, is very efficient and sweet. She is often the one who takes our blood and remembers us by name. She suggested I make sure she is the one to receive my sample this time. I have been trying to reach that office by phone to make sure June is in today before driving all the way into town. But I have given that up as a bad job. It is not going to happen. The customer service (not) telephone recording system plays the same message over and over and over and ove....... t read more

Everyone here was so kind. I did my 3 hour glucose tolerance test this morning and it was horrible. I felt so sick the first hour so they let me lay in FB's back on a bed the rest of the time. I felt like they were truly empathetic and really cared. Helped the experience not to be so horrible. Great staff. All of them. read more

It's not a warm a fussy place but the people were very nice. I took my 13 month baby boy and they all took extra time to make him feel comfortable and talked to him and make it feel light hearted as they took his blood. Thank you to the staff for making it as smooth as can be. read more

This is the SLOWEST place in the world!! Watched two people leave because they couldn't wait (drug screening urinalysis for new job). No way it should take this long!!! Ridiculous!! read more

There are 15 people waiting, only 1 technician slowly and painfully processing the frustrated patrons. I made an appointment online for 3, when I arrived early, I was rudely informed that the wait would be sometime between 3 and 330. It is now 330 and I have not been called, while some who were waiting before me who did not have appointments have been. The person next to me has been here for two hours. Another family with an infant waited for 1hour before the lady even looked at their paperwork and told them that they don't offer the service they needed here. Very unprofessional and rude, the only employee here is in no hurry to get us out of here. Oh, nice, the second technician just walked in, apparently very late, carrying bags of togo food from a distant restaurant. Which she doesn't need to be eating because she is overweight, clearly lazy, and horribly unprofessional just like her co"worker." Go anywhere else. read more

Poor customer service and they are too busy doing other stuff but serving the client.

This place is so horrible! They are so unprofessional. I needed to let them know how to do my glucose test because they had no clue. They are rude and they do not follow appointments. If your insurance allows you to go to another laboratory go and do not use Labcorp in general. read more

I hate having blood work done. I always pass out and it is always horrible for me. Amanda at Labcorp in Stone Oak way awesome! I warned her before had that I get really nervous and pass out, so she talked to me the whole time to keep my mind off of it and kept me calm. I didn't pass out. I hardly even felt what she was doing (and she needed a lot of blood for my test)! I will never go anywhere else. Request Amanda! read more

I was apprehensive about going to Labcorp on Stone Oak this morning because of all the bad reviews I read earlier on this website. However, I had no choice as I had to get the lab work done, even if it was on a Saturday morning! Yes, when I got there at 10 am, it was very crowded, but I did get a seat. Actually, I was grateful that a lab testing facility was open on a Saturday - crowded or otherwise. I asked the medical assistant at the front window if I should come back at 7 am on Monday morning. She said that patients start lining up at 6 am on weekday mornings, so I chose to stay. I was told I would wait about 30 minutes. It was a bit longer but I have daily inspirationals on my phone, so I kept busy reading. Besides, the patients were moving very quickly & some of us started talking to each other as a result of a cranky man that came in & showed all of us his temper because he, like the rest of us, was going to have to wait. But he chose to slam the door & storm out, causing a few comments & smiles by the patients who were waiting. Now, contrary to other negatives that I read, I did not have to produce a credit card. My lab work papers had my insurance info on them & that was all I needed. As well, the facility was very clean & the medical assistant at the front desk/window was friendly enough & helpful. She was very soft spoken, but definitely NOT unfriendly. The lab technician, whose name was Mikole (rhymes with Nicole as she told me), was expert at drawing the 3 vials of blood from my arm with absolutely no pain and as I write this, no bruise. So, I am pleased to report that I actually had a pleasant experience at Labcorp on Stone Oak and I hope this review allays any apprehension about going there. Donna Miller. read more

Very, very disappointed. I had an appointment but because of hardly any staff, it ran 35 minutes behind. I never have had a problem with a blood draw but I sure in the heck did this time!! It was extremely painful resulting in a very large lump and a large area bruise. I will never use labcorp again. read more

Absolutely worst employment drug test experience ever. This place needs to be audited and employers need to reconsider paying this place for horrible service. People with appointments are waiting for long periods of time. Front desk receptionists are unprofessional and rude, and lines get longer and longer. DO NOT COME TO THIS LOCATION! It's worth the extra gas to drive further and be seen so much faster. I would rate this negative stars if I could. read more

Worst customer service. Ms. June W. Didn't even acknowledge us when we came in. I waited for her to sift through paperwork for five minutes before she even looked up and allowed me to sign in. She and the other lady B. Zuniga were having side conversation and on their cell phones in front of clients and made it seem like we were all a big inconvenience. They kept sighing and couldn't even look up at you when they talked to you. Ms. Zuniga yelled my name and didn't even give me a chance to respond before sternly yelling it again to have me go up to the counter to process my appointment details. She was very short with me. She Snatched my DL and insurance cards out of my hand. Then when she was about to draw my blood, she had what looked like to be bigger than an 18 gauge (I'm an RN and know what size a needle gauge looks like)! I asked her to please get a smaller gauge bc the last time I was here to get blood work (a month ago) the same scenario happened (bad customer service and huge needle) and my arm was sore for days. I will definitely not come back here. I don't know how these women are still employed. Learn to treat people with a little respect. read more

ms june is the best!! no pain for a blood test