The staff here is very rude and expect to be here for over 2 hours. The two guys upfront have no customer service and the roll their eyes the entire time anyone says anything. They look so bitter to be working here and can care less about the patients. read more

This place is the worst. Everyone seems to be running around like a chicken with their head cut off. So unorganized. I went in on Feb 14th to have my labs done. I had 2 separate orders, I asked if both orders could be done at one visit. Travis told me that was not a problem. So the tech came in to draw my blood and she only has 1 order, I told her I was there for 2 different Dr's both with seperate request. She gets the other order and finishes my blood work. My Dr's office calls me on 3/9/2022 asking if I had done my lab work yet. I tell them, yes, back in Feb. They say they have no results from the lab. My Drs office calls Lab Corp to get my results and they said something happened with the lab and the results we inconclusive. When my Dr's office asked why they lab did not contact them to let them know the results were inconclusive, they were told it was not their job to contact my Dr's office, yet the results even if inconclusive were never sent over. My Dr oders another test and outs a STAT order. I go in and have my labs drawn on 3/11/2022 at 9:42 a.m. and was told that my Dt would have my results within 3-4 hours. I call my Dr's office and they still have not received any results after 3 hours, we wait a little longer and there are still no results posted almost 7 hours after my initial draw on a STAT test that was promised within 3-4 hours. Called customer service and they show nothing being sent out or any additional information besides my blood being drawn at 9:42 am. This location BLOWS! Go somewhere else. Especailly if yoy have a STAT order. They don't deliver and apparently it's not their job read more

I have came to this location simply because it's literally 5 minutes from my house. If I could give this place 0 stars I would. First time I came here they left me sitting at a station for an hour because they forgot about me. This is the second time I have come here and they now have lost my medical sheet/order form within the hour. The front staff also never acknowledges you. I stand in front of their desk and they ignore you and try to act as if they don't see you standing in front of them. This is the most disorganized lab Corp I've ever been to. It's so ridiculous. Definitely going to a different location next time. read more

I had the best experience with Brianna at the lab today. She was very kind and really good at blood draw - no bruising. Thank you Brianna!

Another company sent my labs here. I was supposed to have results in 7 days. I called and they took my info and said they would have it rushed. No results came in so my doctor called. They said they never received my sample. This company wasted my time for very sensitive results. They were dishonest with me about losing the sample. read more

The staff was excellent, but there wasn't enough of them. Waited 95 minutes on tuesday to get blood drawn. Heard Monday was even worse. Hire more staff you pencil pushers or expect more customers to go to quest. read more

Horrible! I had an appointment for 12:30 and they said they don't start appointments until 1:00pm! Then the walk in line and appointment line are the exact same line, don't make appointments if your gonna make people wait, it's ridiculous, staff is also rude, you can at least be nice about it and if it's a common issue then do something about it read more

I guess that Covid now gives everyone an excuse to be extremely rude. The paperwork I printed off their website stated working hours to be 8:00 am to 2:00. After waiting almost two hours in line I was told that they stop doing pre employment drug screens at 10:30 and the entire place closes for lunch. They asked me if I wanted to come back at 12:30. The lady in charge of the test was very nice but her great attitude couldn't overcome the rest of the staff's rudeness. the guy in charge of letting people in from the long line was yelling at people for not keeping their distance and then after the lunch break he opened the door with no mask. He came into close contact with many of the visitors and never put his mask on the entire time. sad way to run a business. read more

Unprofessional and rude lady stuck me with the needle no warning it was my first time there I wasn't even explained that I was giving blood or what was going on. Didn't even apologize when I jumped and looked confused after I was stuck read more

I Set up an apt . Arrived on time. Checked in through the link that was provided when I made the apt. Waited 5 mins and got a text that said that I was ready to be seen. I walked in and they called my name. I had paperwork and ID ready. She told me to the technician I had an apt. And they immediately attended me. I was in and out in 10 mins. Also I love that they sent email reminders about my apt. Staff was professional, friendly, and fast. When I arrived here yes it was packed. And I got to skip the lines because I had an apt. They made me priority. I will never come without an apt after seeing how many people were there before me and I got out first lol read more

I go to this LabCorp location because it's the only one by me that consistently has appointments available and I ALWAYS book an appointment because it's a crazy wait at most locations if you don't. The people at the desk always seem overwhelmed or not happy to be there although the Phlebotomists are ALWAYS super nice, friendly, gentle and know what they're doing. read more

I usually go elsewhere for my blood work but was sent here by my OBGYN. I arrived on time for a scheduled appointment and was allowed to wait in my car to be called. I forgot my paperwork , however I did have a picture of it and it was not accepted . This has never been an issue at my other flembologist and is usually in their system from my doctors office. The small building is crowded and has a careless feel, I will refuse future bloodwork here read more

By FARR the worse LabCorp EVER!!!! Customer Service sucks! the dude behind the counter has very poor customer service skills. They lack in communication. Sadly he's latino like myself. Wait time almost 2 hour wait. read more

I've gone to this location about three times now. I've made an appointment each time and once I get there and check in after a few minutes they ask for my doctors orders. My orders are always sent online and any of the lab locations can access them. Never coming to this location. read more

Aside from them always somehow butchering my name and how to pronounce it properly; this is one of the better labcorp locations. Check in is usually pretty fast and I always come in as a walk in. Tried doing the appt online but it's either booked up the time is not available. You have a better chance getting in as a walk in. It never gets too crazy crowded and I love that they are open on Saturdays from 7-12. The earlier you arrive, the faster you're out. Being that I'm also in the medical field, cleanliness is definitely top priority on my list. Especially when it come to drawing blood or collecting specimens. Their bathrooms could use a little more scrub down and the organization of collecting urines probably shouldn't just be left out on a table for the world to see .... But as far as their phlebotomists go, they are all very friendly and gentle when it comes to drawing blood. read more

these employees are rude! can't even say who it is because when i called them, they would hang up on me. this happened 3 days in a row, and twice last week! i hope corporate see this! i had to cancel there and went to labcorp 6400 haven ave. rancho cucamonga inside walgreens. i give the labcorp on haven 10 stars! they were so professional and kind!!! all staff!!! read more

I have never had an issue having blood drawn, but I went today and it hurt like hell. After, my arm wouldn't stop bleeding, and now it's bruised and the skin is raised. It still hurts. I don't know WHAT this lady did, but I don't think she knew what she was doing. She was nice, but I'd rather have someone competent. I don't care how nice they are. I have to go back, and I'm legit scared of getting her again. I don't know if I would recognize her because of mask wearing. I might just have to go to another location. read more

I walked in this morning without an appointment and the waiting area was almost full. I thought I was going to have to wait for a long time, but I didnt have a choice I had to get my blood work done. The check in process is easy. They have 4 tablets set up and you sign in there, they call you up to get your paperwork, and then you wait. For as many people there were there they moved surprisingly fast. When you come to these places you come across all kinds of people from all walks of life so to all these people waiting...please take everyone else I to consideration and listen to your music on your phone either outside or with ear phones. A lady had her music up so loud it was obnoxious. The funny part was that we all kept looking at her "like really lady?!" But she didnt catch the hint, nor did any of us tell her to turn it down due to being polite and minding our own p's and q's. This has nothing to do with the business I just wanted to rant a little! Haha! I was called back in less than 20 minutes. The phelobotimist was super nice and sweet. She took her time and was super gentle. She finished up father quickly, wished me good luck with what I'm going through, and I was on my way. All of the staff members I have encountered here are always super nice and never act like you're bugging them or being a bother. The one less star is because the bathroom wasnt as clean as it normally is...but it wasnt disgusting, just needed to be picked up a little. read more

Came in to take a drug screen. I had my daughter with me at the time. So after waiting to be seen and finally get called up, the old chubby bald dude with glasses said I can't be seen, that my daughter can't be with me. That's some BS so I took my daughter to daycare and came back now I'm here waiting again. Didn't even get seen faster even though I was here earlier and waited. Idk his name but he's the reason why I won't be returning. Lazy employee couldn't even help me find a solution or allow me to have some priority when I returned daughter less. read more

Staff is always professional. Not the kindest, but I really don't blame them. They work hard to get everyone seen in a timely manner. There is always a movie playing for entertainment and they offer plenty of seating. read more

This place has the worst service!! I've called over 10x in different days and they NEVER answer their phone calls. Especially during Covid you'd figure it'll be better to call ahead of time but nope they don't answer. read more

This clinic needs more than 2 restrooms. Also they need to train their staff a bit of customer service. Thank you!

Such an unprofessional place. The workers were sitting there eating "the male was eating" and just talking about there personal lives the whole time. All of the staff was rude and inconsiderate and they should really watch what they are saying about patients when we are all sitting right in front of them.. "just a thought" it most likely took so long because all of the workers were up front messing around instead of doing there job. Crazy to think this is suppose to be a doctor office, such a joke. read more

Their COVID-19 "send-a-txt-msg-when-ready" when you make an appointment doesn't work on weekends. Reception drones answers at you that "management and IT knows" but can't really help. Burned closet to half an hour after an appointment time walk-in into a packed lobby then had to wait anyways, since I was now essentially a late walk-in. Very frustrating. read more

This place always seems to be packed even in the early hours. I came here at 7:30am on a Saturday (they open 7:30am) and it was already super full. Many times, there are no seats available since it is so full. The wait is usually about 45 mins to 70 mins depending on the amount of people there. TIP: Remember your number and if you step out, be sure to check-in every so often. If you call you and you are not there, they will skip you and put you all the way to the bottom of the list (I don't blame them). read more

The employees are rude and treat patients like children and talk to you as if you were 10 years old. They engage in personal conversation and play around and don't care if patients can here them. They herd you in like cattle and treat you as such. Please try not make an appointment here unless you like to be treated like dirt. read more

Honestly first time and and everyone here is really freaking nice !!! If I ever need to get work done again I'm coming here ! Keep up the great work , it's so friendly and the women in the front are really nice . Also the workers who take your blood are great . Thanks for making me not hate getting my blood drawn !!forgot to mention they took me in so quick when I was just a walk in and I had NO ISSUES what so ever read more

I had to come here for a pre-employment drug test. Fortunately, I was able to drop in without an appointment and the wait wasn't too bad considering. The waiting room is nice and clean, and the staff was friendly. read more

I went there for blood test and they ask for credit card number. They charge twice for same test and try to charge same test twice to my insurance. They billed me and started charging my credit card without agreeing on amount. Never go there again read more

5 stars for Ryan 0 for the facility phlebotomists are very friendly, attentive, and helpful. Especially Ryan, he doesn't ignore his patients and pays individual attention to them vs personnel at front desk they are always talking between themselves, there's no greeting nor knowledge to patients when they walk in, without looking at the person they just point at the pad and tell them to check in, some people look lost like they don't know what to do or how to do it and they don't offer any assistance, it's hard for patients to get their attention because they are too busy with their personal conversations and when they call patients to go to their desk to get additional information they talk so loud everybody in the lobby can hear makes the person feel intimidated this is the experience I have and observed on others every time I go to your facilities, and the atmosphere I perceived base on other people comments I heard while waiting at front lobby. I would like to see a profesional improvement at your facilities in the future, in the meantime I'm just going to try and avoid them as much as possible read more

Getting blood work is never fun further more no talking on your cell phone as I was waiting to be called in the back room get good and ready for a long wait my doctor calls me and the guys behind the desk is telling me to go out side or hang up how rude long day there and absolutely no talking on your cell phone uff my surgery was way easy this place is not good for some one that is not feeling well and don't have time for the long wait read more

I've been coming here for years however today was just horrible. The guy sitting at the desk once they call your name was extremely rude and unprofessional. read more

The receptionist and the back staff where extremely rude not only to me but to other patients . I would not recommend this Establishment. If you don't like your job then get a different one. It seems like their entire staff was in a very bad mood read more

I went to labcorp and had my blood.drawn today.When I got.back to get my blood.drawn this guy comes.back who.is the rudest person I have ever met.Not only did he not pay attention to i was.on blood thinners he certainly didn't use a.small.needle THE WORST BLOOD TAKER IN THE WORLD...Very painful...He says well its hard to hit the vein if u move your arm and im thinking to myself..well its hard not to move my arm when u shove a huge needle in it...and do t tell me when because you are the most unfriendliest human I have ever met..I told.my husband what happened when I got home he wanted to go.up there but I talked him.out of it...Hay jerko...fyi never judge a book by its cover...and learn how to take blood !!!! read more

Honestly I was very satisfied with my first visit here staff where very helpful and my nurse Mitchell was amazing and painless. Had a little problem receiving my results but as soon as I walked in I was helped and they got my issue resolved Miguel went out his way to contact the main lab right away. read more

went into have blood work done and Gina was amazing she was able to collect my blood on the first draw Gina you are a sweet lady and the lady at the front desk not sure what her name was but I love it when I walked in she greeted me took me back right away and when I left said good bye. The ladies here made my experience a good one I will definitely come back to labcorp to have blood work done if I need to in the near future. read more

I've been to this location numerous times for myself and had good experiences. Phlebotomy has never bothered me and I have large veins so, no issues there. Staff have always been polite and I'm usually in and out in a timely matter. However, today, I was very surprised and pleased with their service. The staff were very knowledgeable (as they should be) and saw that the amount of blood ordered to be taken from my daughter's body was over the limit. They immediately called the doctor office and had her tests split up. They knew exactly what tests were needed and what each test meant (there were a lot). The phlebotomist who took my daughter's blood got it on the first try--which is rare for pediatrics. My daughter is a year old and understandably has small veins that you cannot see. He was able to find a vein in less than a minute and immediately drew her blood on the first poke, without her crying the entire time. It was amazing. I'm so pleased. His name is Travis--in case you wanted to know. ;-) read more

I'm a big baby when it comes to needles!! If you can have your blood drawn by Sonia Littlejohn, then request her if you can!! She was so comforting and assured me that it would be quick and painless. Other than the TINY little poke, it was virtually painless and over before I knew it! I hope she never leaves!!! Thanks Sonia Littlejohn for making my dreaded visit to get my blood drawn fear free!! read more

HORRIBLE!!! DON'T GO HERE! The only reason I picked this location is because their open on Saturdays. The staff is rude! I have a fear of needles and I let her know and she preceded to ignore me and just prick me, then gave me a urine cup and dipped without directions to the restroom. They even get mad if you say "hello" to them, just a glare and ignore u in return. read more

I know, I know. Four stars for a place that collects bodily fluids? Yes, and here's why. I've been coming here for years for my blood work, and while the staff are (usually) friendly enough, the place has long been in need of a good cleaning and a fresh coat of paint. Well, now they have that coat of paint, and overall the facility looks nicer than it has in the past. However, I wiped down a part of my seat to clean off the crayon that my two-year-old decided to color with, and the wipe was just filthy. I don't know when the chairs were last cleaned (if ever), but you should definitely keep this in mind when you go. read more