As I was starting a new job, I needed to have blood work sent to the HR Department. The entire…read moreprocess was easy and logical. I made my appointment on their website and was looking for early hours, I was able to find one at 8 am. I got there at 7:55 before my 8 am appointment and went to the kiosk where I provided my ID and insurance info. Less than 2 minutes later, a very friendly employee came out, greeted me and walked me back to the room where I would be having my blood drawn. I handed her my paperwork from my employer, and she processed everything, drew my blood, and I was out of there in 15 minutes. The technician who drew my blood was an expert and it did not hurt at all. She found my vein quickly, drew two viles of blood, and bandaged me up. A fantastic well run organization. The only thing that would make it an A+ operation is better signage, it is a two level elevator building with over 50 businesses in it, from investment bankers to accountants. It did take me over 7 minutes to find its location.

Almost a month and my right arm is still damaged from the lame nurse ( or whatever she was ) who…read moreattempted to draw blood from me. She stabbed my nerve accidentally and I still have nerve pain and other weird symptoms. Almost feel like contacting a lawyer

We came here after 5:00 pm on a Saturday. My husband had chest discomfort. We thought it was just…read moreindigestion. We were taken in to see the doctor literally within 5 minutes. After examining my husband, the doctor told us he could either call an ambulance immediately or go to the emergency room at Good Samaritan which thankfully was only 2 blocks away. It turned out to our surprise he was having a heart attack. This doctor saved my husband's life!

They were quick. The NP that I saw was knowledgeable about my injury. The office was helpful. It's…read moreso great that they are open late. I had a kitchen injury and was happy to not have to go to the ER at 10 PM!

We desparately needed routine bloodwork for my daughter for the dermatologist and tried the Nanuet…read moreoffice as a walk in today 12/17 and they had a sign indicating they only did appts today. Went to the Suffern labcorp and everything went well. The tech used a butterfly needle and we were there maybe an hr. I really appreciated the gentleman who worked there today. Kudos also make sure you drink plenty of water before going! makes finding the vein easier!

Consistently close the suffern location with no notice other than a sign on the door. Been there 3…read more-4 times website and posted hours say they are open and has been closed.

First time visit to Doctors Inn. Very pleased with the quality of service from check in, to time of…read moreseeing a nurse, to Dr.'s responsiveness and care plan. Clearly a well-designed organization.

I can't say enough great things about The Doctor's Inn. From the moment you walk in, the staff is…read morewelcoming, the environment is clean and calming, and everything just runs smoothly. I've been here a few different times and have been seen by Dr. Stern as well as his PAs and I'm always treated with the same high level of care. They take the time to listen, explain things clearly, and never rush you through a visit. There is pretty much never a wait time, which is rare, especially when you're not feeling well. Highly recommend The Doctor's Inn if you're looking for a urgent care physician in the area who's not just knowledgeable, but truly cares!

Love the staff here. Always so nice. And they are efficient. Everything is clean. Waiting room is…read morespacious.

Blood and urine tests done and Labcorp called to say they screwed it up. And they billed Medicare!…read more Feels like a third world operation.

I had a fantastic experince with Brian. He was incredibly gentle and made me feel comfortable,even…read morethough I'm usually nervous about blood draws. The entire process was quick , professional and painless.

I had appointment today at the Suffern Office. got Text to sign in. Signed in. name did not appear…read moreon screen. One lady came out to call a patient once. Another patient said she signed in 40 minutes earlier. The Tech said something was wrong, to come on in. after that, no workers came to the door for anyone in over 40 minutes!!! you do not have contact with anyone there. the Door window is all taped up with paper & locked. you just sit in a room in front, and hope someone will come out of the Back to help you. Customer Service does not exist at this office, there are no people to talk to & nobody to help you here. so i made an appointment for the end of the month. I along with 2 other waiting patients Left.

I had an experience with his company today that really turned me off. The person that answered the…read morephone was rude and constantly interrupted me as I was asking questions about the products. I talk on the phone for a living and I do treat callers as I like to be treated, this man never budged an inch, he was rude the entire time. He identified himself as Frank. If their products are as bad as their customer service, stay away!

I looked over the reviews and was surprised to view the negative comments about the office staff…read more That has not been the experience of my wife and I. The staff has always processed us through rather quickly. If some people are experiencing a long wait time, it may be because the doctors take their time with patients. An emergency appointment can cut into their schedule and back up appointments. People have to expect that occasional problem and realize that they would also want the doctor to take the time if they were to experience such an emergency unscheduled appointment.

In a world where doctors are busy and have a difficult time really taking time with patience, I…read morefind every doctor in this practice takes time to listen and review with their patience the standard of care and plan.