Amazing! I booked my appointment online. I received a confirmation text and a message to check in…read morewhen I arrive by pressing a web address. I sat down for 2 minutes and then was called. The person taking my blood also did another job of looking at my insurance card and logging in. It was quick and painless. I definitely recommend this Quest location.

I've been to many locations and this one was a first because I needed the appointment quickly…read morebefore a procedure. I got there at noon and left close to 2 p.m. They said my veins are thin and hard to find. It took a lot--although the tech was careful and caring. She finally went and got another phlebotomist. It took three different tries and two different types of needles--it was almost unbearable. Now I'm all bruised! Had I not needed the draw as soon as I did, I would have left. Clearly, more training is needed and they should purchase the new machines used in hospitals that "scans" the veins to find the right one. Needless to say, I won't go back there.

ok but long wait times the few times I have went for ct or MRI…read more Also the bathroom could use some updatetoo

DO NOT GO HERE!! If…read moreI could give zero stars, I would. It took two weeks to get my results. I escalated it about eight times with the records department. The manager Stacey is incompetent. No one would take accountability. No one answers the phone at the location, they just let it ring. The only ones who were helpful were Olivia and Ian. They did as much as they could to get me my results!

Worst place ever !! Staff was very disrespectful and had very patient care. Staff had me wait…read moreoutside with door locked during operation hours for over 20 mins. After they came and open the door after I called the office several times they said that the office was going to be closed for lunch for and extra 1 Hr wait. Note that there was no sign at the door for the office to be closed during operation.

Long wait if you do not make an appointment. The service is very good and the employee that did my…read moretests was great.

I haven't been to Quest Diagnostics in a while and it's time for a review update! I went to Quest…read morethis morning to get my annual physical blood work done and it was an absolute breeeeeze. I don't think they allow you to visit anymore unless you have an appointment which you can make on their website fairly easily. If you do the guest version of this to make an appointment (aka you don't have an account), make sure to make note of when your appointment is or the confirmation code because I didn't receive any reminders of my appointment until the morning of. I didn't know they had appointments as early as 6am which is very convenient because I know before, it was so hard to get an appointment at this location and the line to wait would be so long. I made my appointment for 6:30am and came right on time. They send you a text message with a link you can use to check-in on. Once I checked in, I walked inside and the waiting area was clean with a good amount of seating. They renovated it since the last time I was here so it is pretty much no contact with anyone until it's time for your testing. They have kiosks you can also check in on. Once I was inside, I saw my name on the screen and was called within 2 minutes. Got my tests done within 5 minutes and was out in less than 10! Great location!

Customer service sucks here. Rude and slowread more

My main frustration is that the sign when you come in says one thing, and when you get the bill…read moreit's 10 times that. After calling and asking, it's because they charge anyone with insurance much more. More a fault of the insurance industry, but I highly recommend just saying you don't have insurance when you come in. Other frustration: my daughter had a slight temperature, but we were on vacation so I didn't want to risk her getting sick. They didn't ask us and just did a $200 influenza test on her (though there were no signs of flu) and then ended up prescribing an antibiotic though no test was done for strep. I probably over-reacted and didn't even need to take her in (but with kids better safe than sorry) and when didn't find anything they figured they would just prescribe that. For the record -- 2 hours of waiting in the waiting room and 5 minutes with the doctor cost us almost $800.

While Dr. Vargas himself appears to be professional, the management of his office is an absolute…read moredisaster. I was overcharged multiple times, and the staff never took the time to verify the correct payment with my insurance. When the insurance does pay them, they keep the excess without notifying the patient--you only find out if you take the initiative to call your insurance and then chase the office for a refund. What's worse, the office manager seems completely indifferent. Despite numerous online complaints describing the same issues, nothing changes. She's dismissive, rude, and unwilling to offer real solutions. This kind of disregard for patient trust and transparency is unacceptable. Avoid this office unless you're prepared to audit every bill and advocate for yourself every step of the way

This office is not presentable at all, it looks disorganized…read more Doctor and nurse seem knowledgeable.

I had a great visit to this Quest Diagnostics location. I'd been wanting to check it out for a…read morewhile because the location is very convenient for me, but usually they don't have any apps available. Fortunately, today was my lucky day. I scheduled my appointment through the MyQuest app, and checked-in through the link that was texted to me on my phone. I've always been a bit nervous about this location, because since it's in Hialeah, I wondered if any of the service providers would speak English. Upon my arrival, there were only about three other people waiting in the waiting room. Within about 5 minutes of checking in, Rita enthusiastically welcomed me in for my appointment in English. Her politeness put me at ease. The facility, including the bathroom, was clean, and the bloodwork was done quickly and efficiently. I would definitely come back to do lab work here again. The icing on top is there's a Vicky bakery next door, so you can reward yourself with a pastelito and cafecito after your appointment.

I went in for a pregnancy blood test. I called before hand to make sure I had everything I needed…read more After waiting 3 hours, the nurse or doctor with a black pixie cut and glasses informed us we weren't able to get tested with out a referral from a doctor. She said " compras el test en la esquina y despues vuelve para hacer el test ". Was not informative or helpful and at all. I would not recommend this place. If you do I suggest making an appointment first.

I have been a patient of this office for several years. Dr. Uribasterra and Dr. Paris are amazing…read moreDr.'s. HOWEVER, to get a call back from the nurses, you have a better chance of winning the lotto. I have recommended so many friends and family to this office. I am extremely disappointed. Unfortunately, I will no longer be going to this office after so many years. I would not recommend this office.

Picking a gyno for me was a huge decision. When I picked Jenny she came highly recommeded from my…read moresister. When I walked into the office, the first thing that I noticed was the cleanliness of the office. It smelled great and you could tell that it was recently cleaned and sanitized. Exactly what I want to see when I am going to the doctor. The staff was friendly and helped me right away. I scheduled my appointment at 8:45 in the morning and I had my first meeting for work at 10. At first I was concerned if I was going to make it in time however, everythng was smooth. I filled out my paperwork since it is January and I was able to provide my digital insurance card via email. I sat and waited for less than 5 mins before a nurse came and brought me in. She was very professional and kind and she took my vitals and asked me some questions and then gave me the robe to change into. I changed and sat down and witin 3 mins Dr. Jenny was with me. Full disclaimer I had not gone to see her since before the pandemic. I instantly felt comfotable and welcomed when I got in. She is always professional and kind and makes me feel super comfortable. I got everything checked out and taken care of and I was out of the office and in my car by 9:35. My appointment was efficient and professional and I look foward to having Jenny as my doctor for years to come. I highly would recommend going to see her.

Very easy to get an appointment, fast service and great customer service from front desk & nurse.read more

As a nurse for 40 years when I'm treating a patient and giving them a medication, I pay 100%…read moreattention to what I'm doing. I just left any Lab test now in Miramar. The medical assistant was on the phone preparing my PPD syringe to inject it into my skin on my arm.. I asked her if she could put the phone on hold while she was speaking to the customer and she said "I know what I'm doing"! And she said it with a very rude attitude and I told her I wasn't comfortable with her speaking on the phone to someone else while preparing my PPD dose. I did tell her as a nurse for 40 years I never had the phone on one hand and prepared medication with the other and she said something rude and I left. This is just a word of warning for people who use this service very unprofessional!