Nothing but good words to the team, super professional and easy to talk too, I highly recomend.read more

I've come here a hand full of times and always have a wonderful experience. The staff is always so…read moresweet, and comforting. And the rooms and waiting area are always nice and clean. Most recently I came here after I had an incident on my foot and the staff was able to attend to me. Although I was a bit scared, and in so much pain they managed to calm be down, and take care of me in such a peaceful way. They let me take my time and never made me feel rushed, which was so helpful considering the fact that I was afraid of the pain. It's nice to feel safe and taken care of and that's exactly what this Urgent Care made me feel!

Courteous and professional urgent care. My wait as a walk-in was not very long…read more The usual stack of forms and insurance They carry some medications in the clinic, saving a trip to the pharmacy, but require a cash payment versus using insurance.

I was visiting from out of state and needed urgent care. I received excellent care by all the staff…read morethere. They were welcoming and efficient and saw to me immediately. Dr. Sanchez was very helpful and offered additional recommendations for me in addition to treating my problems and prescribing medication. I was even able to purchase prescription medication from in their office. I was very happy with how kind everyone was and how quickly they took care of me. I would highly recommend using this urgent care office.

Awesome! The staff is professional and courteous. This location is technologically advanced.read more

Great experience at Ortho Now! Shivani was excellent, professional, attentive, and made the…read moreappointment smooth. Highly recommended.

I needed a shoulder MRI and I absolutely refused, Im claustrophobic. This facility was recommended…read moresince its open. Appointment was set and there I was. They have parking in the back. Registration was quick and before you know it I was in a gown with all jewelry off and ear plugs ready. The technician was patient with me as right away she could see I was starting to freak out a bit. She waited until I calmed myself placed me in the proper position, made sure I was comfortable and told me not to move. They give you a button to hold onto just in case you need a break or you have the urge to move, I cant lie, pressed it once. But after doing some breathing excercises it was over. While the procedure is going they have HGTV on so I tried to focus on that. So my advice is relax, focus on something that keeps you occupied and just try to relax. It'll be over before you know it.

Manager does not attend to customers . She does not know about customer relations. Very nasty and…read morenot accommodating.

I had an incredible experience over the phone with Brian Bejarano. He truly went above and beyond…read moreand made sure to take all the appropriate steps to help me through a life-altering situation. Brian was patient, professional, and extremely thorough. He didn't brush me off or rush the call -- he listened, stayed committed to finding a solution, and made sure everything was handled correctly. His support made a stressful situation feel manageable, and I'm genuinely grateful for the care and accountability he showed. Thank you again, Brian. Employees like you make a real difference

Clinic is clean. the service was excellent before, since it changed staff and ownership the service…read moreis horrible. making appointments call drops and leave messages never get a call back. pay out of pocket they got great prices but the phone service really sucks. I am so unhappy with the new service they have. This place now provides aesthetic services and the health side is being overlook. Its time to look for a new place.

5-stars. Came to do my pre-op medical clearance. Everyone was so nice and the gal that drew my…read moreblood was the best! Would definitely recommend to anyone in need of urgent care or medical testing.

Terrible experience…read more Today, Saturday, July 18, 2026, at around 1:00 PM, I visited the Miami Beach location because I injured my foot and was in significant pain. Since I don't have insurance, I was informed that the medical consultation would cost $140 and the X-rays $80. After the nurse took my X-rays, Dr. Luis Cabrera never brought me into an exam room, never asked about my symptoms, never looked at my foot, and never performed a physical examination. He simply looked at the X-rays, said he couldn't see anything, recommended that I see a foot specialist, and told me the radiologist wasn't available to interpret the X-rays. When I asked who was going to perform my medical examination, he replied that he didn't need to examine me because he already knew I had injured a toe. I explained that he had never even looked at my foot, but he insisted he didn't need to. When I asked how he could give a medical opinion without examining the patient, he dismissively told me to "find someone to explain it to you." I then asked, "If you're not going to examine me, why am I being charged $140 for a medical consultation?" At that point, Dr. Cabrera became angry, told me not to pay anything, and ordered me to leave the clinic. The entire incident happened in front of the nurse and the receptionist, making the experience humiliating and deeply unprofessional. I left the clinic without receiving a medical examination or treatment and without paying, because Dr. Cabrera told me to leave. I have never been treated with such disrespect by a physician. I cannot recommend this clinic based on my experience.

Excellent with scheduling and their scans are top quality. They are on time and have late night…read morehours.

Had a calcium score done on Monday and needed the results by Thursday for a cardiologist…read moreappointment I had already waited four months for. On Wednesday morning, I called and was told the results would be ready that afternoon. Since my office is across the street, I walked over -- no results. I went back Thursday morning and was again guaranteed they'd be ready that afternoon. Returned Thursday afternoon -- still nothing. I explained multiple times that my cardiologist appointment was 8 AM Friday morning and was reassured I would absolutely have the report in time. Friday morning, after being on hold for nearly an hour, I was told they were "working on it." I then went back in person and waited another 45 minutes just to speak with a manager. She finally admitted there was a technical issue delaying calcium score reports. My frustration is not only the delay itself, but the fact that nobody was honest with me all week while I continued wasting my time going back and forth and relying on repeated guarantees that were never fulfilled. Because of this, I missed an important cardiologist appointment that took four months to schedule. A simple honest explanation earlier in the week would have allowed me to reschedule appropriately instead of being repeatedly misled. Unfortunately, I would not recommend this location based on my experience.

I just moved to miami, I visited this clinic, when I tell you NO SENSE OF URENCY. Even before…read morecoming into the waiting room the wait took forever. I had to ask them when was I going to get called....... I literally just asked if they know I'm in this room waiting and the girl just said "yes." It doesn't even look busy in here, it's so frustrating. My Uber dropped me off at 10:30 it's not 12:13 and still have not been seen, or acknowledged in this room. They need a little more sense of urgency, they also need to acknowledge the patients and let them know what's going on for example once they get text to come into the room, there should either be a nurse waiting already or a nurse to immediately come in and say something like "Hi (xyz) I'm (xyz) I'll be with you in a moment I just have to....."

If you come for the free STD testing: be ready to wait minimum 2+ hours. I've been using this free…read moreoffer for the last years because, why not!?! It's totally not well organized at this location. Not fun as great this free opportunity is. Free does not mean convenient, for that you better go to the other locations. Best one is North Miami, in and out under an hour. I do love the store, you get to do some shopping at Out of the Closet. And don't be embarrassed to grab some free condoms:)