Love this Pediatric doctors office!! We started going there 2 years ago when our son was born prior…read moreto the office merging with Cleveland Clinic. Dr Pesick-Caine is so nice and works well with our son. She tries to make things fun for him even though it's tough for babies at his age to understand what's going on! The front desk is as friendly as you'd expect - nothing impressive and they usually don't crack a smile but I can't hold that against this office because I've experienced this at every office in NE Ohio. We also saw Dr Robinson once in Dr Pesicks absence and she was very nice as well. Since merging with Cleveland Clinic I haven't noticed any real big differences except they now require more paperwork.

If you are a minority woman this clinic is for you. I have struggled finding a OBGYN at Cleveland's…read moremajor hospital systems that look like me in the past. I know how important it is to advocate for myself especially when it comes to my health so once I found out they accepted my insurance I scheduled right away. They were able to get me an appointment within the same week. I saw NP Marshe and she was so thorough and kind. It was so easy to talk to her and she explained everything to me and really listened to my concerns. The office atmosphere is top tier the decor has meaning and statement pieces throughout the entire office. I love the intentionality behind the space. Check them out as they are all wonderful professionals.

Today was my first visit. I met someone at a community event a long time ago who spoke well of this…read morecenter, and a seed was planted that day. The Village of Healing Center is the first and only clinic for Black women in Cuyahoga County. They have services for pediatrics, mental health and gynecology and obstetrics. They also have primary care services. They cater to the black woman holistically. I am so glad I finally called and made an appointment. I was nervous at first as I prepared to switch doctors, and hoped I made the right decision. All that concern left once I entered. The young lady who welcomed was so kind and genuine and she said she was so glad I came. She knew I was a first timer and explained the process to me. The artwork is beautiful and every exam room is named for a different medical pioneer of color. It was cool to read the different stories. My provider was so dope! She was patient, kind and so understanding. She was encouraging and a great listener. I already made another appointment, and I am actually looking forward to returning.

Had a great experience at the Cleveland Clinic's travel clinic before going to Africa for a couple…read moreof weeks. It was very easy to make an appointment there and only required a 40 dollar deposit which was applied to my end bill. I was very impressed at the knowledge and organization of our Doctor, Nancy Ivonovsek (sp?). She was not only very helpful and had all the right resources but was extremely interactive and friendly. I fear sometimes that bedside manner is becoming a lost art in the medical world but this was not that case in my experience at the travel clinic! One of the drawbacks of the travel clinic is that they don't take any health insurance. However, they were kind enough on the phone to educate me on this and tell me which shots I could get free from my primary care physician for instead of them. Also, their billing system appears a bit out of date, as we paid in full before leaving, however were still sent a bill since it was taking weeks for our payment to actually show up on our account. Still sorting that out a bit but I don't think it'll be an issue. Overall my experience was top notch and I could see easily why the Clinic is a world class facility. One particular note that blew me away was that initially the doctor had forgotten one of hte prescriptions to give us that we asked for but was not necessary for all travelers (Diamox - altitude medecine). It accidentally slipped all of our minds as the appointment went on. Our appointment was on a Friday and I meant to call them the following week to inquire about it but was dreading going through the red tape of telling them that the doctor had already approved it, etc. To my surprise, the following Monday Dr. Ivanosek herself called my cell phone and apologized for forgetting to write that prescription. Since I was out of town they went to the trouble of mailing it to my apartment so I still had the option to go to whatever pharamcy and I wanted and it was ready when I got back. Very impressive!

Called multiple times - there is only one operator. By the 7th time I got hold of her when I called…read more2 weeks ago (late February) I was told that there are no appointments until March. Terrible customer service

I wish I had read these reviews before wasting my time making an appointment with Dr. Thacker. She…read morelacks warmth, compassion, and the ability to listen. She talked so fast while giving me a handful of prescriptions for things that I wasn't even there to see her about. She was mean to her medical student and embarrassed her in front of me and my family. I told her I was there to discuss menopause, which is supposed to be her specialty, but she dismissed that very quickly and told me to change my diet and go to a yoga class. She was pushing for me to get a tetanus shot so hard I started to wonder if she is getting kickbacks from the pharmaceutical company that makes them. I felt disrespected, ignored and belittled by her. When the very nice woman at the front desk asked when I wanted to make my next appointment, I politely told her it would be a cold day in hell before I would ever go anywhere near that awful woman again.

Dr. Holly Thacker, is a Women's Health Specialist. I had the most comprehensive physical and…read moreteaching that I ever had from a physician. My mother and friends also were very impressed with her knowledge and thoroughness. Absolutely brilliant and up to date with all the newest technology to help women with perimenopause, menopause and bone loss or thinning. It was an absolute delight for my mind and body. I felt much better immediately as did my mom and friends.

My sister loves everything about Carecore at Mentor. The employees are great to her. The…read moreadministration cares about the care she gets there. It allows me to sleep at night knowing she's receiving the best care. Dave

The staff is caring & thorough. They are prompt when it…read morecomes to getting you to the back on time. The only reason that they got a four star is because parking is not that great!

Dr. Ty, Kim, Jasmine and Marleigh were wonderful. They…read moreseemed to genuinely care about addressing my pain. Maggie cut off my care preemptively, twice. I stuck around for a few years, won't be back.