Heavenly Helpers Home Care was negligent with my 95-year old father's care. My father is a WWII vet…read moreand had been using Heavenly Helpers as the agency providing his caregivers for two years. I had a phone spat with the head of the office, Terri Jochum, and because she thought I was demeaning, she cancelled my father's contract that day. Her actions left him without any care as of that day. The case manager from the Veterans Administration tried to intervene to at least get them to allow his aide to stay on for a few days while the family could arrange for backup care and Terri refused. This is unethical and negligent and put my father who was recovering from a bout of pneumonia at severe risk. I was appalled that they would do this and furthermore that they could get away with doing this. While Terri has every right to be upset with me, by canceling him that day with no backup care is unconscionable.

From the owner: A Heavenly Helper Home Care provides reliable in-home care for individuals needing help with…read morepersonal care, light housekeeping, and companionship. Here, we strive to give an exceptional level of care to all of our clients. Our agency is owned and operated by a registered nurse with 25 years of experience. A Heavenly Helper Home Care is fully licensed, bonded, and insured. We serve Lake, Geauga, and Eastern Cuyahoga Counties. We accept Medicaid waiver Passport, Buckeye, CareSource, United Health, VA, and Private pay clients.

these gals are great!!!!!!!!!!!!! doesn't matter if they're helping you shower, dress, or make the…read morelunch or dinner to feed you.

I cannot say enough good things about this company. They started providing care for my mom once…read moreevery other week, eventually we increased to every day. Sometimes we had to change the schedule due to her appointments, or hospital stays and Taylor Made was always very flexible. The caregivers took good notes, connected well with my mom, and were thorough. The office staff are wonderful. During my mom's final illness - when we were not even using their services anymore -they called to check in and offer support many times.

They were very helpful with getting my husband on the senior bus for dialysis while I was working.read more

I've been using home care services for my father provided by Visiting Angels for about a year now…read more I was very concerned about having anyone in my father's home but I had no choice. I had to go to work, among other responsibilities! After checking out providers and services, Visiting Angels was highly recommended. I knew I wanted to utilize a company with a good track record in this field. The Cleveland office of Visiting Angels has been in business for over 14 years. I did my own due diligence, personally speaking with several current and former clients. I also took an additional step to contact independent referral sources to see what companies they spoke highly of. They can never give you just one company, but the Cleveland office of Visiting Angels was on everyone's top 5 list of referrals. Every reference that I personally called, whether from Visiting Angels or from social workers and referral sources, had great comments about their experience and/or their reputation. Now, as I come up on a year of service, I can happily report that my experience and that of my father, paralleled all of the good references. Their staff members, or caregivers that have been with my father, have been very attentive, reliable and trustworthy. He has his 'angels', as he refers to them, around the clock! He is happy and pretty content. He likes how they take care of him, and I like how responsible they have been. He is 93 years old; a depression era, WWII vet survivor; he deserves the best! I was also surprised at how focused Visiting Angels has been at regularly checking in with me by phone to see how things are going! They even use an independent company that called me to do a survey about the quality of their workers and the responsiveness of their office. In total, I can highly recommend Visiting Angels to anyone needing caregiver services for their elderly loved one!

I'm very pleased with the exceptional care that is given to my Mother. Her provider is Kim and…read moreshe's been nothing short of fantastic. She comes once a week for 2 hours and helps Mom with basic care such as showering and small tasks like bringing in the mail, light cleaning, etc. All the things that may sound trivial to the average person, but means the world to my Mom. I highly suggest checking out this service. Their employees really do care.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Mentor, OH. Our…read moreCare Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Mentor and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

This facility never delivered any services to the patient. The first home health card aid was a…read moreno-show, with no warning. The explanation was that she "wrote down the wrong address." The second day of care someone else was assigned. No call, no show again. The excuse was that she "had a court date." The third day was the same story, with the same aid (April) who then said she "didn't know where the house was." She was defensive, unprofessional, and unapologetic about leaving the patient alone each day. Each representative, INCLUDING Margaret Ogbuji, the director, was dismissive about the entire situation. Home health care is NOT the business for these negligent individuals. They made an already difficult situation extremely stressful.

From the owner: Amara Home Care Services, Inc. (AHC) subscribes to the definition of health by the World Health…read moreOrganization. According to the WHO, health is a state of maximal physical, mental, and social well-being, and not merely the absence of disease or infirmity. The WHO also states that the enjoyment of the highest attainable standard of health is one of the fundamental rights of every human being without distinction of race, religion, political belief, economic, or social condition. To that end, the personnel at Amara Home Care are committed to providing high-quality, compassionate health care and promoting maximum physical, mental, and social conditions in the homes of our clients/patients and their families.

Visited my Grandfather here. He enjoys living here. The place was small, which allows for the…read moreresidents to really get to know one another. And the staff knows them. He has made many friends.

My Dad moved into Governor's Port just over 3 years ago. It is not a large facility, so it has a…read morefamily feeling. My Dad recommended Governor's Port to all his friends. As his health deteriorated both the staff and other residents at Governor's Port helped my Dad to cope. I cannot praise the warm friendly atmosphere at Governor's Port enough.