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    A Heavenly Helper Home Care

    A Heavenly Helper Home Care

    1.0(1 review)
    1.1 mi

    Heavenly Helpers Home Care was negligent with my 95-year old father's care. My father is a WWII vet…read moreand had been using Heavenly Helpers as the agency providing his caregivers for two years. I had a phone spat with the head of the office, Terri Jochum, and because she thought I was demeaning, she cancelled my father's contract that day. Her actions left him without any care as of that day. The case manager from the Veterans Administration tried to intervene to at least get them to allow his aide to stay on for a few days while the family could arrange for backup care and Terri refused. This is unethical and negligent and put my father who was recovering from a bout of pneumonia at severe risk. I was appalled that they would do this and furthermore that they could get away with doing this. While Terri has every right to be upset with me, by canceling him that day with no backup care is unconscionable.

    From the owner: A Heavenly Helper Home Care provides reliable in-home care for individuals needing help with…read morepersonal care, light housekeeping, and companionship. Here, we strive to give an exceptional level of care to all of our clients. Our agency is owned and operated by a registered nurse with 25 years of experience. A Heavenly Helper Home Care is fully licensed, bonded, and insured. We serve Lake, Geauga, and Eastern Cuyahoga Counties. We accept Medicaid waiver Passport, Buckeye, CareSource, United Health, VA, and Private pay clients.

    Visiting Angels - Wow! We have been blessed to provide great service to hundreds of seniors for 16 years!

    Visiting Angels

    5.0(2 reviews)
    19.1 mi

    They were very helpful with getting my husband on the senior bus for dialysis while I was working.read more

    I've been using home care services for my father provided by Visiting Angels for about a year now…read more I was very concerned about having anyone in my father's home but I had no choice. I had to go to work, among other responsibilities! After checking out providers and services, Visiting Angels was highly recommended. I knew I wanted to utilize a company with a good track record in this field. The Cleveland office of Visiting Angels has been in business for over 14 years. I did my own due diligence, personally speaking with several current and former clients. I also took an additional step to contact independent referral sources to see what companies they spoke highly of. They can never give you just one company, but the Cleveland office of Visiting Angels was on everyone's top 5 list of referrals. Every reference that I personally called, whether from Visiting Angels or from social workers and referral sources, had great comments about their experience and/or their reputation. Now, as I come up on a year of service, I can happily report that my experience and that of my father, paralleled all of the good references. Their staff members, or caregivers that have been with my father, have been very attentive, reliable and trustworthy. He has his 'angels', as he refers to them, around the clock! He is happy and pretty content. He likes how they take care of him, and I like how responsible they have been. He is 93 years old; a depression era, WWII vet survivor; he deserves the best! I was also surprised at how focused Visiting Angels has been at regularly checking in with me by phone to see how things are going! They even use an independent company that called me to do a survey about the quality of their workers and the responsiveness of their office. In total, I can highly recommend Visiting Angels to anyone needing caregiver services for their elderly loved one!

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    Amara Home Care

    Amara Home Care

    1.0(1 review)
    15.0 mi

    This facility never delivered any services to the patient. The first home health card aid was a…read moreno-show, with no warning. The explanation was that she "wrote down the wrong address." The second day of care someone else was assigned. No call, no show again. The excuse was that she "had a court date." The third day was the same story, with the same aid (April) who then said she "didn't know where the house was." She was defensive, unprofessional, and unapologetic about leaving the patient alone each day. Each representative, INCLUDING Margaret Ogbuji, the director, was dismissive about the entire situation. Home health care is NOT the business for these negligent individuals. They made an already difficult situation extremely stressful.

    From the owner: Amara Home Care Services, Inc. (AHC) subscribes to the definition of health by the World Health…read moreOrganization. According to the WHO, health is a state of maximal physical, mental, and social well-being, and not merely the absence of disease or infirmity. The WHO also states that the enjoyment of the highest attainable standard of health is one of the fundamental rights of every human being without distinction of race, religion, political belief, economic, or social condition. To that end, the personnel at Amara Home Care are committed to providing high-quality, compassionate health care and promoting maximum physical, mental, and social conditions in the homes of our clients/patients and their families.

    CareCore - occupationaltherapy - Updated May 2026

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