Nicole is absolutely amazing for holistic pediatric care. She spent tons of time with us, in no…read morerush, asking about my child's diet, eating habits, sleep habits, etc. She also asked how I was doing which is huge (postpartum mommas know!) Would recommend this practice to anyone. 4 stars instead of 5 because the secretary is absolutely horrible. I've interacted with her probably 5 times over 2 years and she is the same every single time. Incredibly rude, bratty, unhelpful and miserable. I cannot believe they have someone like this answering their phones. I have to believe other people have complained about her. She is as miserable as they come. Absolutely awful to interact with and she needs to be fired immediately. She is a stain on such a wonderful practice.

I didn't get to experience the actual practice, as I had difficulty finding location. While I…read moreprinted off my new patient packet, which was several pages but did not have the address in the first page, I just googled the address. Google took me to an office on Engle Road that had the Tenpenny name on the door, but was obviously closed. I called the number on the door, and ended up leaving 2 separate voicemails without a callback in a 20 min period. ( No sign on the door reflecting the practice had moved). Discouraged, I headed home. I received a voicemail later from a different number that I had missed my appointment. The Tenpenny INTEGRATIVE MEDICAL office is actually located in the back of the building. Apparently I am the first person to ever have this problem, but putting this out there for the rest of you. Would be great if the officehad given me a heads up when taking my deposit for the appointment. (Just an fyi that I should come to the back of the building). The receptionist was not very interested in the issue I had, but promptly refunded my deposit.

The location and staff are very good. Because this is an independent practice there is no Mychart…read moreas with Cleveland Clinic and UH Hospitals. Accessing the healow is difficult but I managed to read dates of my appointments and billing. No explanation of recent ecg test results were given or why the test was given. The office told me they would send a copy to my cardiologist but this was not done. After a follow up phone call to ask please send again this was not done. There is no link to send a message online to the office so I need to leave a phone message. I am concerned because this office has a low rating.

Dr. Kristen Smith is the best Doctor I have ever delt with concerning my Tourette's. I have seen…read moremany doctors in my 63 years and almost every doctor I saw either had no clue about tic disorders or did not want to be bothered with me. This fine woman has been a life save for me. She is very easy to speak with, listens to what I say and understands what I'm saying. She has great beside manners, offers great advice and is a joy to work with. I HIGHLY RECOMMEND this fine Doctor for any of your tic disorders and many other issues concerning Neurology. Dr. Smith and her staff are very professional and also treat you like family. I have been a patient at Associates in Neurology for a few years now and I would not consider going anywhere else. I used to see Dr. Joshua Sunshine at this same location for a few years, and he too was a good man and a fine doctor before he retired. Now that I was turned over to Dr. Kristen Smith, my world has changed for the better in so many ways. Thank you Dr. Smith for your great care and actually truly caring about your patients!

READ What you should know from my experience with Cleveland Nutrition. I cannot comment on their…read morequality of care because I have not signed up with them. My disappointment is with how they deceptively presented their services. On the initial phone call they would need an $80 deposit to book a consultation which would be applied towards services. I asked if they are like functional medicine and they explained the similarities (treat root causes) and the differences. So I thought I was going to meet with them to find out more about their services related to my health concerns and book appointments for testing and doctor visits. No so. I filled our their questionnaire online which was in-depth. At my consultation we spent an hour discussion my questionnaire and health history but NOT how their program could benefit me. I was feeling good about engaging their services and as with most clinics was looking forward to the testing and doctor follow up visits. However, at the end of my "consultation" they presented a "Health Transformation Program" that is a coaching program costing from $1730 to $2830 plus an additional $1300 for a nutrition plan customized for you by Dr. Gutman, plus additional medical appointments. NONE of this was mentioned on their website, or on my initial phone call, and only at the end of my "consultation". Also, the results of my "Body Composition Report" were never discussed at my consultation where I was measured. The clear focus of the entire "consultation" was a setup for their coaching programs. I called back at a later date and asked to have just the 2 tests and schedule follow up visits with Dr. Gutman and bypass the coaching because I have been practicing holistic health and nutrition for over 30 years and have gained a lot of knowledge. I felt the coaching would not benefit me much . Sophie told me I could not do that separate from the coaching packages and mistakenly thought I was asking for free services! I mentioned that I felt like I was deceived in that none of this was mentioned up front on the initial phone call OR on the website AND that my $80 had nothing to do with a medical consultation / evaluation. The website contains a generic mention of "our program" and nothing more. The intent of the original phone call was to secure the $80 and thereby lock me in to a "consultation" / pitch for their coaching. Sophie was very defensive rather than listening and apologizing for the misrepresentation and never discussing my body composition report on the "consultation". She only said she would go back and listen to the recordings of our conversations. Neither did she mention I was being recorded. No wonder they record all conversatoins - they say just enough to cover themselves but withhold critical information until the end! Beware.

Clean new facility . Came in with a deep cut they had to numb and stitch up. Everyone was extremely…read morefriendly and provided excellent care. The process was quick and easy with insurance and intake information and they did not make me wait at all. They made sure I knew how to take care of my cut and gave me the best bandages and ointment to treat it. Utensils and everything they used were all extremely clean . The ONLY thing I wish was that the facility provided the nurses and workers with dissolving stitches . This is my 3rd time coming and it's always been quality care.

Type of care needs to be 100% better. The doctor needs to have some money I went in and they said…read morethere was nothing wrong. Wouldn't take an x-ray. Nothing sent me home went to the hospital a week later and my back was broken broke in eight places.

Caring thorough doctor, staff is friendly and caring. Only negative is negotiating the online…read moreinformation

I have been a patient of SWFP for over 20 years. The doctors are amazing - the office staff is…read moreHORRIBLE. Extremely unfriendly, less than helpful and overall rude/mean. If the doctors were not as wonderful and talented, are they are, the staff would have caused me to change years ago.

I have to say I'm a patient here at Kirtland journey. And being a patient here I've been very…read moreimpressed with the care that I ever received. The nursing staff has been phenomenal. The front office staff has been amazing. And I can tell you the therapy, which is what I was sold on when Ally was in the hospital has been absolutely amazing. When I was in the hospital, I had problems walking. I was bed ridden, and wheelchair ridden for a number of months. After that, I came here and within six weeks of being here,Larry and Tom, both along with their stats, got me up and walking with ease and getting rid of my walker, still using my wheelchair and using my cane. I I am very blessed to be here and respect that I have for the care that I've been given is absolutely amazing. If you are looking for someplace to put your loved ones, I suggest this is a place to go. It's not always perfect but the folks that are here know how to take care of you and they take the best care of you that they can.

Kirtland Rehab strives to provide quality care to their residents in a professional manner.read more

I was charged 200 for one session and was offered to lay on the rolling table for 10 minutes after…read morethe adjustment. I've been to a chiropractor before and this wasn't an adjustment this was a scam. I usually leave feeling refreshed but I felt like they just took my money. The rolling table didn't really do much for me I will not be coming here ever again.

My husband and I absolutely love it here! They treat you like family and always have time for you…read more Affordable, kind, and considerate care. They helped my Dad get back on his feet in just a few days when he injured himself and could barely make it up the stairs. Give them a call, you'll be glad you did!