I have gone to the Montvale Diagnostic Center a few times for blood test draws. The location is…read moreconveniently located on Montvale Avenue, near the Rt. 93 intersection. There's plenty of parking in front of and behind the building. I prefer this location over Winchester Hospital for testing due to the convenience and easy parking. I've never had to wait long to be called to the draw area. The staff here has always been friendly and efficient. Results come back in a timely manner also. The office location is downstairs but very close to the elevator.

I've never had a problem with this lab. The wait time is small and the techs are excellent at there…read morejob.

Misleading business practices. I was told I would only need to pay $60 total for a visit, Aetna…read morespecialist fee. Got a bill for $335, because Aetna put it all in my deductible. Obviously Aetna sucks, but I never should have been told it would be a total of $60 for my visit. I should have been told it was a $60 upfront fee, but there may be a further payment required. I called and was told I should have read the entire, long contract I was handed when I arrived for my visit. It said that I was responsible for any additional costs after my insurance provider processed the bill. I *had* read that, and *had* asked the question of "how much will I actually have to pay, worst case scenario" specifically because I had read that and was worried. I was assured $60 would be all I owe. So I signed it. Probably a moment of weakness on my part, shame on me for trusting this practice. I'm now legally on the hook for $330 for a session that only led to "you need an endoscopy", when I was assured by an employee of Digestive Health Associates that I would only owe my deductible of $60. On paper DHA can claim no misleading practices (unless I had thought to record my conversation with the receptionist). So can Aetna. But no party in this supposed "healthcare" industry cared at all about me, and for that, I recommend looking elsewhere for a more ethical & caring practice.

Dr Ardolino and his entire staff went out of their way to treat my sister who was dealing with…read morememory disease in a caring and patient way. Dr Ardolino ALWAYS responded to calls almost immediately. Great practice that anyone would be comfortable with.

Well, I' about 90 minutes into the quest website and I still cannot work out how to place a patient…read moreorder. If this website was a high school project it would fail. Also, Quest must lose many millions in tests not ordered, quite apart from damage to patients who cannot be diagnosed in a timely way.

i sat there for over an hour with only 2 people in there. mind you, i showed up about 10 minutes…read morebefore my appointment and still sat there like a dumbass waiting for them to stop joking and laughing behind the closed window. I am never coming back here and I hope they get their shit together because that was awful. not even doctor's offices make you wait that long just for some blood tests. If i could give 0 stars I would.

Excellent service with on site laboratories and expert personnel. I worked with microscopist A…read more Lutz for overnight sample testing and the results were quick and clear. They will not advise on remediation or abatement of materials, and I find that useful so that there is no conflict of interest while interpreting the outcome of something like an asbestos test.

I've been bringing samples here for years. The office staff are consistently nice and very helpful…read more Often I get results back much earlier than expected. Prices are reasonable and comparable to other laboratories in the area. They have a convenient drop box in front for after hours.

Now that we have a few minor issues ironed out I've updated my review to EXCELLENT. thus was my…read morefirst visit. It's very easy access in and out with plenty of free parking. I was there for a blood draw and syrum medication. I didn't even feel the needle going in. My mix was done in excellent time. Highly recommend.

I had a good experience here before for a COVID test, so I decided to go here for a a COVID…read morebooster, since CVS seemed to need a week or more of notice to sign up. Great, 1-day scheduling! Not great? Their need for oversharing. They want my SSN, AND a copy of my driver's license (a picture, not just the number). When I fill out a form in the doctor's office, I don't mind so much, because that probably gets digitized badly if at all, but this was an annoying on-line form (even if you go to their office you are going to be doing it on your phone--ugggh!) ...Now I get it, they are a place that is used to dealing with, well "Perps". (Drug testing, paternity testing, gosh knows what else.) People being forced to use this companies services by the courts, their employers, or their sports team. In other words, people who have no choice. Well, I'm not a perp, I do have a choice. I am a person who would rather pull his pants down (bending over backwards mind you) than to share this info with people I don't know. Quick--- would you give me your email, mobile number, home address, birthday, SSN, and image of your license if I met you on the street? No? What are you hiding? I won't do anything with it... I didn't think so-- start standing up for yourself, walk out like I did, eventually they will stop demanding pointless info the nurse does not even know why they are collecting. I found Costco will do a next-day appointment for a Moderna booster as well, and they don't require ANY SSN or driver's license. I'm sure Walmart, and all the other pharmacies don't either, because they don't treat their customers like perps.

Don't give your bank card , They lie and say it's just to have on file , they took with out…read morenotification 250 the max the day is in the online paperwork you sign , I checked she said I got email and letter , I did not saying they were going to take this from my account be warned they take the max no matter what the bill is. And when ur sick and desperate who really pays attention to all the mumble jumble online stuff they should be telling you at the counter about the money crap. For this reason.

Horrible patient care…read more I made an appointment and specifically wrote that I needed a chest x-ray and I called to make sure that an x-ray tech perdition was available. Once they confirmed my appointment time and they told me they could see me as a patient but the x-ray tech had to leave early. Not even a phone call. The girl at the front desk acted like it was no big deal. Had to make another appointment and drive 30 minutes away while sick to find an urgent care with an xray tech

Wednesday 5/5/2026 10:00am Appointment, My Nurse Could Not Find My Information Requested On The…read moreComputer and Took About 10 minute's To Find With an Assistant, Not a Very Friendly Nurse, Hardly Spoke English Very Hard To Understand. Needle Hurt Going In and Out, Not Good Blood Draw, Blood All Over The Taped Gause Pad, Very Bad Experience With This Nurse. Will Never Go Back Here Again. I'll End Up With More Black & Blue Marks From This Poor Quality of Drawing Blood From This Location. Nurse Could Care Less About Her Patient. Melrose Hospital Labcorp Does a 100% Better, Friendlyer, More Professional Job Than This Reading Location. I Should Have Taking The Longer Drive To Melrose Than Here.

Worst customer service. I was the only one in Lobby. I registered 30 minutes before I asked what…read morewas going on. They took 2 people who came in after me one . I asked if I was in the system as I have been waiting 30 minutes . The guy says I think so I may have saw your name on the board.

Horrible all around. If I could give this practice 0 stars I would. Good luck even trying to get…read moresomeone to help you with anything basic.

Doctors great, but staff is the worst--rudest on the planet as far as staff goes…read more If it weren't for the doctors I would have left

AVOID THEM LIKE THE PLAGUE, THEY ARE DISHONEST BULLIES…read more Quoted me a self-pay price of $751. Then I get a bill for an additional $1005.00. They say they're sorry, but the rep mis-quoted me. They acknowledge that their records show I was quoted $751, but they won't stand behind it, and they expect me to pay the additional $1005.00. I've escalated this up through management, and they won't help. Go anywhere but here.