Another visit, another incredible experience! This time I messed up and went to the wrong location…read morefor my brain MRI. Sochi pulled me to the back, made a couple calls and squeezed me in without me even asking for anything of this. She was extremely polite and efficient. I love this office and the people who work here. They preemptively problem solve... simply incredible My technologist today was Jordan. She works lightening fast but her words are metered, calm, and doesn't make you feel rushed. This location is the best Steinberg dx center in town!

I think a low rating for SDMI is warranted. I got a call to…read moreschedule an appointment because my doctor sent them a request to do an MRI. Cool, I scheduled it and on my appointment day/time I arrived early and waited. Well, after checking in someone else is checking on your insurance etc. Well, I needed to reschedule because they didn't get the authorization from my insurance (mind you it was over 2 weeks I scheduled my appointment. ) original appointment scheduled for 4/29/2026 and worries, I will reschedule. Fast forward- appointment for 5/14/2026- confirmed they got the authorization and Claudia helped me and she was so sweet. She also helped me the first time. I changed into my gown and the tech went over paperwork with me. Long story short, Gidget (tech) was so nice and helpful. I explained that I have a stent or shunt in my head and she needed to get clearance or approval from her Chief since the MRI machine has a strong magnetic force. Ok, she then said they didn't receive the medical records which they've been trying to get. Ok, I said they should have reached out to me and I could've requested it. I did have a DISK with my records that I carry for this reason. She said her tech said it was corrupted. I was shocked as Steinberg just downloaded files the other day and it worked. I then said I have it in my email but at this point I'm uneasy and don't trust SDMI Operations. I was very angry and will have my doctor send his request for imaging to Steinberg instead. Horrible experience with SDMI except for Gidget. No one to keep following up with getting medical records despite of being scheduled ahead of time. These are things that could have been avoided or I could've rescheduled instead of going there then trying to reschedule.

I walked up to the counter and told the girl that my doctor sent me over to pick a kit. She told me…read moreI had to sign in anyways which I did then I sat there for 10 minutes when another girl walked up and she helped her and she didn't sign in with my frustration of being here since 10 this morning and it's already 230. I finally walked up. Excuse me. How long do I need to wait to pick this kit up so she end up calling another nurse which helped me within two minutes so kudos to the thin Asian nurse that came up and helped me I wish I got her her name, but the young receptionist sit behind the desk needs to learn a little bit of manners. She could've helped me and hand me a kit. It's not like I had to go back and get a test done. I was just picking up a kit.

Located inside of the hospital, on the 2nd floor. I checked in 10 mins early but was called about…read more15 mins after my apt time- not too big of a deal. The lady helping me apologized and was super nice.

Janice was amazing!!!! Her skills were on point and I'm a hard stick. Very quick, thorough and…read morepainless. She stuck me in a vein that nobody usually attempts unless they are very good because you can't see it. You have to feel the vein. Only issue with this facility, was it smelt like poop inside. Maybe someone had an accident. I heard someone ask for room deodorizer. Hopefully, it doesn't smell like that all the time. LOL Overall, 10-15 min experience with an appointment from start to finish (with another colleague asking a question)!

Even though you have to click on the lab order to make the appointment online they will require a…read morePRINTED copy when you arrive. So after being clearly irritated with the idea i would need to leave to print this thing they said I could email the copy so I did and then we had to sign in as a walk in because he already canceled our appointment!! Still currently waiting for our scheduled appointment because the system doesn't have their act together in anyway whatsoever. What's the point of dying anything electronically if the system doesn't function?! Useless. Terrible business methods. (I know the staff are doing their best with a mess of crap they've been left to deal with. The staff was good) Also NO HAND SANITIZER! IN A LAB!

From the time you walk in the door at CPL and check in to the time you leave, the employees are…read morefriendly, helpful and supportive to all your needs. They are very caring and take time to explain what is going on and needed during your blood draw or other labs ordered by your Dr. I love going in to room 1 because of the cute jungle themed mural painted in the room. I definitely will be returning for any other labs my Dr requests.

I'm leaving this review specifically to say that if you're a person that hates getting their blood…read moredrawn or passes out, you might want to try this specific lab. KEOSHIA was my nurse and I've passed out before but when she drawn 9 TUBES OF BLOOD from me, I DIDN'T FEEL A THING AND DIDN'T PASS OUT. SHE KEPT THE CONVERSATION GOING AND FOUND MY VEIN IN JUST ONE SWOOP. I had bad experienced with lab corps before and I'm glad I went to this one instead. If you guys are squeamish of blood, have high anxiety etc regarding blood. Try to request for KEOSHIA. She'll make your life easier and would give you the care you need. Speaking from experience. AWESOME CLINIC!

Horrible and suddenly closed it's business without any notice. All furniture was cleared out and no…read moresign on the door.

I walked into Quest in SW Medical Assoc on Tenaya today with my order for fasting bloodwork, sat…read morefor 20 minutes, then was called and told that they were refusing to do my bloodwork because my doctor was not with SW Medical. When I complained that I had always had my bloodwork done there from that same doctor, they pointed to a sign that said "Only Optumcare patients" but I am an Optumcare patient, and my doctor is an Optumcare subscriber. It was kind of humiliating they way they did it, in front of the whole waiting room of people. I was stunned. It was 7.00 a.m. and I was hungry, fasting, and had driven over 12 miles. They were kind of rude about it, like "hey idiot, can't you read." So I called SW Medical hotline. They said my doctor is not an Optumcare doctor too. But then I had another procedure that same day at SW Medical, in radiology, and they said he was an Optumcare provider and had no problem with me and my order for that procedure. So what a stupid #heutshow!!

This SW Medical location for Quest is the best. If you are lucky to have Denise help you, your…read moreexperience will be very positive. I could hardly tell she was taking several bottles of blood. She is kind, gentle and does an excellent job of taking your blood. For someone who has had numerous surgeries and countless tubes of blood removed, Denise is one of the absolute best there is. She is an expert and I highly recommend her. If her boss reads this you should make sure you pay her enough, she worth every dollar!!

Expeditious and prompt here!…read more This was my first time at this location. I was here for a chest x-ray I needed for an upcoming surgery. I arrived a few minutes early. I was checked in, taken back for the x-ray and out the door before my appointment time! Mind blown! Great service by the front desk, the tech was friendly, helpful and efficient! Thank you Steinberg Diagnostic Medical Imaging. You are a well oiled machine that takes care of its patients!

I've been here in the past, and it was always a pleasant experience. Which is why today's visit…read morewas so frustrating...... I made an appointment for x-ray. Over the phone I was told my insurance was accepted. At my appointment, I went to check in, and was told "Your appointment was canceled because we don't accept your insurance." WTF. No text, no call, just walk-in for my appointment and told no. What if I'd driven from far away? What if I was frail (I'm not) and mobility challenged? This is unacceptable. I'd like to give no stars but apparently that's not an option.

As someone with Leiden Factor V and Celiac disease, it took FOREVER to get diagnosed. In the…read moreinterim, I've had a bazillion scans done to figure out what was causing my issues over the years and I've been getting scans done at this Simon Med for years. They're super fast, they're on top of things and I've never had an issue with their machines (other locations have had issues with machines not cooling properly.) Staff is great. One time they called me when I had a stat order for imaging for a potential blood clot a few years ago and told me they could fit me in if I could get there in the next 10 minutes. I had four different scans today with contrast and their staff is great about getting the needle in painlessly and on the first try. Latest visit: April 2026

Not this location but this company in general! Harassing…read moreamounts of phone calls, texts Ave emails! They call me around 5-7 times every day plus the relentless amount it texts and emails daily. I scheduled with another company but no matter how many times I tell them that they keep my info on the auto-dialer and won't stop! What's even more irritating is that they CALL ME then or me on hold waiting for an operator for 20+ minutes. Are you kidding me?!

My experience was good. 1230p appt started @ 1245 for 3 tests. Done by 130p. The techs were great,…read moreas was front office. No complaints here. I recommend LV Radiology for imaging needs.

Appointment at 10am, I arrived at 945. Was told when I made the appointment I would be in my car by…read more11:15. It's 11:14 and I am still in the waiting room. They don't tell you ahead of time what to wear or not to wear nor do they tell you to fill out the 15 minutes of paperwork ahead of time. The changing areas are dirty and the bathroom has urine stains on the toilets. It's the blind leading the deaf in this place. Go elsewhere, this isn't the only radiation place in town.