Professional and very detailed. I went for DNA testing & was pleased by the precautions and attention to detail when obtaining the DNA samples. read more

Testing facility and the care that my boyfriend got was fantastic and he said that the lady that took his blood was very efficient. . The employees were very nice and the facility was very clean. I have came here in the past and I recommend it to anyone that needs it to come here. read more

I had an extremely disappointing experience at the Labcorp location on N. John Young Parkway. My husband and I arrived around 2:00 PM, and the posted closing time was 2:30 PM. The front door was open, and we were able to sign in as instructed. We sat and waited patiently, and another patient was already waiting before us. A woman who identified herself as Mary suddenly came out and loudly said, "WHAT Y'ALL HERE FOR?! WE CLOSED 15 MINUTES AGO!" Her tone was rude, aggressive, and completely unprofessional. She seemed shocked and upset that there were still customers in the building during normal business hours. We were confused because the door was open, we had successfully checked in, and it was still before the posted closing time. Instead of explaining the situation respectfully, Mary told us she wasn't taking any more patients because she had "a lot of stuff to do" and instructed us to come back the next day. If a business closes at 2:30 PM, customers should not be made to feel like a burden for arriving before closing. Employees may have tasks to complete at the end of the day, but that should not result in customers being yelled at or treated disrespectfully. What upset us most was not being asked to return another day--it was the way we were treated. There was no professionalism, no courtesy, and no regard for customer service. Patients come to Labcorp for important medical services and deserve to be treated with respect, not spoken to as if they are inconveniencing staff by showing up during posted business hours. I hope management reviews this incident and addresses the level of customer service being provided at this location. read more

I had an appointment today for 7am and I arrived at 6:45am. I used the "wait where your comfortable" option and checked in on my phone. I was told I would receive a text when I was ready to be seen. I got that text at 7:11am and walked right in. I then waited until 7:30am to be called back. I was pretty annoyed but I wasn't going to say anything, I was just happy the wait was over but when I went back the first thing the tech says to me is "we called you 3 times " I replied "not since you sent the text for me to come in, because I walked right in and haven't been called until now" She didn't have much else to say but she had a terrible attitude and I truly wonder if she did everything correct. She never asked to see my insurance card or ID, I even offered it. She declined. She didn't confirm anything but the name of my insurance, even though the paperwork I got says "unable to verify insurance." She never showed me the labels on my draws when she was done, so idk if they were labeled correct. An all around 0/10 experience. To top it off when she was done drawing the blood, she says nothing and walks over and is standing in front of the computer. I'm thinking she is gonna have me check the labels before I go but no. She waits a couple minutes of me sitting there and then says "ok you're good to go." Just had to have me sit and wait some more I guess. In my opinion they must have forgot to send the text message for me to come in and called me prior to sending it. That's the only thing that makes sense. What don't make sense is why I still waited another 19 minutes after I received the text to be called but mistakes happen. I wouldn't have mentioned it but to call me back and not greet me but immediately try to shift blame to me like I wasn't inside waiting when I should have been or listening for my name to be called, It's a wild choice. Wildly unprofessional. I will never go back to this Labcorp and try to utilize Quest in the future. read more

Waited over 2 hours for a drug test. They were barely pulling anyone back and only brought me back when I told them I was going to pee myself if they didn't hurry up. There wasn't even that many people in the waiting room and I had an appointment. read more

This particular location is by appointment only, however walk-ins may be taken if there us available space but there could be a wait. On this particular visit when I took my mom for routine blood work there were 5 patients scheduled for the 9am time slot. Needless to say, we she didn't see a technician until almost 10am. Normally the wait has never been this long and the staff is friendly. From experience, they are busiest on Fridays so of you can make an appointment mid week and early in the day, your wait shouldn't be long. Also be sure to drink plenty of water so your blood draw is easier on you and them. read more

Labcorp - Laboratory Testing Near Me - Kissimmee, Florida

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I was forced to come here for a drug test that my new job request from new employees. I prefer Quest 100%. I had a terribal experience here and it is the very reason I prefer Quest. Quest is amazing service and No wait with appt! First of all I hate people who run into an establishment last minute, but as long as you make it in it's only fair to serve them. You don't turn away business. I made it late because I had originally thought my test was at Quest and then their other location doesn't drug test so I rushed here. As a mom it's very hard to go places so this was awful. Also their hours are completely awful. They close at 2:30!!! I have work. It's hard to make it during these illogical hours. I Made it inside with a few minutes to spare and the petite blonde woman barked " We are closed" I tried to reason with her and she was not having it. I've never been treated so poorly and dismissed. I was forced to come back here the next day and I made sure to make an appointment. Even though I came 30 minutes early... I still waited another 30 minutes on top of my appt time. So a hour wait.... for something that takes 4 mins. Thankfully the dark haired, curvy, younger lady who drug tested me this time apologized on the other ladies behalf after explaining things and made the experience a little better (hence one star). However it's not enough to make me ever wanna use Labcorp again. Especially this location. The service and wait is horrendous. read more

Ridiculous time of wait. Over 2 hours of wait for a drug test speaking with the guest in the waiting room they had been there 4 and some even 6 hours waiting for either blood work and drug test for a job interview like myself read more

the wait is insane. over 2 hours long. there is no way of knowing how long or where you are in the wait. even if having appointment ahead of time there's a long wait. front desk doesn't help. this place is awful. plan on spending the day there. read more

This was the third time I went to this place and I was very pleased when Gladys took care of me, but this time I had a very bad experience because the woman who attended me left a noticeable bump in my arm. Also, because I was the last patient she made me wait a long time in order to open the door which was already locked (she was cleaning her tools). I don't remember her name, but I am not planning on coming back to this place. read more

This location deserves 5 stars just because of Ashley she is amazing. Management needs to give her a raise and give her a raiser position. She is so nice, considerate and cares about everyone unlike some other people. Please raise her position!!!!!! read more

The people was really mean to me. When I went in to the room one of he ladies told me to sit down and treated me with a rally mean attitude after that she didn't even ask for permission or anything and she moved my arm out of the way. She took my blood and was really harsh on me that she made me cry I left the place and when i checked my arm i had a bump. That is my first and last time I go there I had to wait more than 30 minutes just so a lady could make me cry. DO NOT COME HERE read more

Labcorp - This is how my arm was left and you can't really tell in the picture but I have a bump and it really hurts - Laboratory Testing Near Me - Kissimmee, Florida

I've never been to a Labcorp until today when I needed some very urgent labs and was ordered to go to Labcorp by my endocrinologist for whatever reason. I have read some unflattering reviews and went in with low expectations. How WRONG I was!! While a can't talk about other locations, this location, Labcorp 820 N John Young Pkwy Kissimmee, FL 34741was THE best lab I have ever been to and I don't say this lightly. I was a walk-in and was prepared to wait a long time but to my surprise I was done within 30 minutes from the moment I walked in to the time I was walking towards my car. The first person I had contact with was the receptionist Mia who was very professional and friendly taking me through then registration process (after checking in at the computer kiosk) in a quick efficient manner while still being pleasant. After her, I was called in by the phlebotomist Gladys who was just as pleasant as Mia. I have bad veins difficult to find and stick on the first try so I was ready to be treated like a pin cushion. Like a true veteran, Gladys says to me in the gentlest voice not to worry, I'm gonna be okay. Even the way she got her needle and vials and such was gentle barely making a sound. She then got to work. Located a great vein in seconds and got it the first attempt! I barely even felt it! The event was over in under a minute and she collected all she needed. Needless to say I will continue to get my blood work here. Thank you Mia and Gladys for your professionalism and skill. Every medical facility needs a Gladys and a Mia ! read more

Completely unprofessional. Avoid this place at all costs if possible. I would drive an hour out of my way to go to a different place next time. Shameful read more

If you're coming to this location for a drug test to get a new job, GO SOMEWHERE ELSE. I made it with 20 minutes to spare before they closed and they refused to see me, no patients in the lobby. It's as simple as pee in the cup and go. Terrible customer service, terrible attitudes read more

HATE this place! Came here twice. Once was in the morning (around 830 am) service was awful i literally waited 1 hour and 45 minutes to only get a yearly check up sent by my doctor. THEN I decided to give them another chance for my employee drug screening before I start my new job. My appointment was at 2:30 pm I arrived 15 minutes early and STILL got seen literally 50 min later than the appointment time. Just for there to be an 'error' on the test. I had to re do my test and I went to quest and let me tell you. They were awesome I definitely recommend them. They keep a low wait time and i went in 15 before and got seen right away, such a different story from LabCorp. Bottom line is GO TO QUEST FORGET ABOUT LABCORP!! Quest has such a better customer service such nice people there! read more

The staff is extremely ignorant, proceed to yell at older people for their lack of movement or hearing, then cuss under their breaths and yell at them like they're back in kindergarten. I was there for my girlfriends bloodwork, but I was extremely attentive to how the staff was behaving. Just extremely unprofessional for a business that is supposed to take care of their patients. read more

This location was amazing. Idiana and Gladys were SUPER nice and so sweet. They made my drug screening quick and easy! I highly recommend this location. read more

My appointment was 8:45, still waiting to be called, 9:40. I'm sick, even I look young and healthy.

Make appointments. End up waiting 2 hours even after several attempts to let them know there were appointments made with the person replying" you got to wait" and not paying attention to what you are saying. Just ignoring. Not coming back here. They are the worst for customer service. read more

they have too much delay and in a bad deal from the receptionist to the laboratory technique it was a very bad experience

9/21/17 i got lab tests done & paid in full with credit card $416, no insurance (itemized receipt avail upon request). Then i received a bill for an additional $193 (invoice 57771125). Billing couldn't explain why so i dismissed the bill. Then i received a collection notice for $193. I went to the testing center & explain the ordeal to the mngr & billing #1800-845-6167 was give to me and was told to give the original receipt # and all should be corrected. i called the #, the rep did not want to accept my receipt, so i demanded and explanation of the reason for the addt'l bill. Rep told me their customer service dept told them my Endocrinologist ordered test revision and gave me #800-877-5227 to get in touch with the LabCorp customer line to sort things out. before i did, i called my Endo's office and they denied such claim. Then i Conferenced the call between my Endo's office mngr and LabCorp rep and they again denied the claim. Then, the LabCorp Rep, Darline changed her story and said the revised test was auto generated by the computer without any authorization from my doctor and myself which automatically accrued the addidtional charge. I told her that was not fair for me to pay that additional charge as i did not authorize it but they did not want to hear me out Original Lapcorp receipt FLD60C0776 Requisition #4504169CE13 LabCorp of America Holdings PO Box 2240 Burlington, North Carolina 27216-2240 Fax 1-866-227-2939 PH 1-800-845-6167 invoice #57771125 LCA COLLECTIONS An In-House Division of Laboratory Corporation of America My advice to you all is to keep your receipt and file a complaint with the BBB if your can't reach a favorable resolution. Don't forget the power of social media. read more

Well I have tried for over an hour to make an appointment!!! The website will NOT process my info. That location is appt only but it is impossibility to get it!!! read more