I did not know what to expect when I had to get some blood work done for my primary physician. I…read morehad always heard of Quest Diagnostics but had never been to one. However, after today I am impressed! Making an appointment is very easy to do online. It doesn't take long and the step by step process is seamless. On top of that, the check in process is even easier! You simply can check in from your phone or check in using the touch screen service bar once you get inside. I probably sat in the waiting room for a total of three minutes before I was called back to do my blood work. On top of that, the place is very clean. The employees seem very friendly and straightforward on their job. I wasn't even in the facility for more then twenty minutes. The in and out was a breeze!

Our experience it's been great. All the technicians are very nice, attentive and professional…read more They take good care of my mom every time that she has any labs. I really appreciate that.

Professional and very detailed. I went for DNA testing & was pleased by the precautions and…read moreattention to detail when obtaining the DNA samples.

I had an extremely disappointing experience at the Labcorp location on N. John Young Parkway…read more My husband and I arrived around 2:00 PM, and the posted closing time was 2:30 PM. The front door was open, and we were able to sign in as instructed. We sat and waited patiently, and another patient was already waiting before us. A woman who identified herself as Mary suddenly came out and loudly said, "WHAT Y'ALL HERE FOR?! WE CLOSED 15 MINUTES AGO!" Her tone was rude, aggressive, and completely unprofessional. She seemed shocked and upset that there were still customers in the building during normal business hours. We were confused because the door was open, we had successfully checked in, and it was still before the posted closing time. Instead of explaining the situation respectfully, Mary told us she wasn't taking any more patients because she had "a lot of stuff to do" and instructed us to come back the next day. If a business closes at 2:30 PM, customers should not be made to feel like a burden for arriving before closing. Employees may have tasks to complete at the end of the day, but that should not result in customers being yelled at or treated disrespectfully. What upset us most was not being asked to return another day--it was the way we were treated. There was no professionalism, no courtesy, and no regard for customer service. Patients come to Labcorp for important medical services and deserve to be treated with respect, not spoken to as if they are inconveniencing staff by showing up during posted business hours. I hope management reviews this incident and addresses the level of customer service being provided at this location.

After running back and forth to quest diagnostics multiple times this week and getting no help or…read moreassistance, I was suggested by a friend to go to any lab test now. This was by far; a much better lab! I was able to get all my questions answered and have my test done promptly. I needed to obtain a hair follicle test, quest diagnostic was making it pretty impossible, no one at all there to help...just very dismissive..."we need the Qpassport" & "we can't do the test without a code" When I got to any lab test now, the tech was able to clearly and honestly answer my questions, give me pricing and explained how the test would be done and the turnaround for results. I have never had a hair follicle test done before today. I was worried I would end up with a weird bald spot on my head, I was very lucky to have had this done at any lab test now because the woman explained how she takes lil strands from different places- rather then one chunk of hair from one spot! I seriously appreciate the help and consideration! I'm so glad I was referred to this lab! I hope everyone having issues with quest or any of the "too busy" kinda places out there, don't go back! Save your time and energy!! you won't regret it! try this place!! They were friendly! Helpful! Fast!

The results do not come in on time. Only plus is that you are seen fast and leave fast. Pricey!read more

Quick service for a Covid test. Easy to find location, quick results, just what I needed!read more

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, as well as COVID-19 testing, DOT compliance services, and background checks, information is just an appointment away.

I'm in the process of trying to find a new doctor, and it's rough out in these streets. Booking the…read moreappointment was simple and straightforward. I made an appointment on a Tuesday and got an appointment for the following Monday. However, I became more stressed and disappointed when I found out that the doctor I would be seeing would be going on maternity leave. In addition, the whole practice would be permanently shutting down, basically leaving me at square one again. On top of that, my primary concern, which had to do with getting another doctor to prescribe my medication, was challenging to handle through this practice. So even if it wasn't closing down, it seems like it'd be an ongoing issue trying to get my medication refilled. Ugh! On the plus side, the staff inside was very friendly and nice. I was treated well and got in very quickly. Unfortunately, I will have to hunt down another doctor who is covered by my insurance.

I wouldn't dare recommend anyone to come here no communication whatsoever appointment at 9:10 and…read moreit's 9:50 no one has came an seem me yet I walked into the hallway to ask whats going on have an appointment what is the point of scheduling appointments and you never get seen on time and beyond mad still haven't heard anything from anyone

I love coming to this location because the staff is so efficient and effective. The office was…read morespotless and welcoming. I was in and out in less than thirty minutes which made the whole experience even better. I am so grateful for the amazing service every time.

This is the least caring and worst thought-out clinic corporation I've ever attempted to patronize…read more No receptionist, the nurses are rude and immediately shut the door and scurry away while a shit ton of people that HAVE to work are waiting in the lobby without any recourse whatsoever. Will never utilize LabCorp again, and notifying my remote physician that if he doesn't change his patronage of them that I will leave him too. One of my worst consumer experiences ever.

So posting review for a blood draw lab might seem a little weird, but coming to this facility was…read morethe best decision I've made all week. After trying to get an appointment at both LabCorp and Quest diagnostics and having none available for almost two weeks and then going to both locations to be told that they had over two hour wait for walk-ins, I finally searched to see if there was something else close by. I called Labworks and was told that they currently had no wait. I got there and got checked in within a few minutes and I was out of the building in less than 10 minutes. In addition, both the receptionist and the phlebotomist were very courteous and the waiting area was nice. The phlebotomist used a butterfly needle to draw my blood as well as compression tape afterwards to prevent bruising. I'm not an easy blood draw and I appreciate the extra care that was taken. Now that I know that this is an option, I will probably never return to the cramped, unfriendly mass lab locations when I need lab work done again.

This facility is right on point! If you have an appointment, they stay on schedule. In and out in…read moreminutes. Fastest I have ever seen! Staff us always friendly, waiting room is clean, the team is excellent at drawing blood quickly and getting the paperwork done rapidly. This facility should be the model facility for all offices of Quest.

Quick service but shoddy facility. I had a lab appointment here. The check in system was fast and…read morethe wait was less than 10 mins after check in. The check in is all digital so you don't see or interact with anyone until they come out and call for you. The room I was sent to was dirty; damage to the wall, overly cluttered, urine sample lid on the floor. There was a sharps container wide open and full mounted to the wall right next to where I was sat. If I had been a child I could have easily stuck my hand in there before anyone could stop me. There was patient paperwork laying around the workstation in plain sight and there were trays full of other people's lab specimens all over. The bathroom I was sent to collect my urine sample was very dirty. There were no paper towels or soap. The tech was good at the blood draw but talked with her back to me the whole time. I don't think she made eye contact with me at all. Never asked if I had been fasting as instructed for my labs but I saw her check "yes" on the computer.