1. Labcorp

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    Fountain Hills, AZ

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    In and out in less than 20 minutes! Really pleasant phlebotomist...to be sure just book an appointment

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    1st Choice Phlebotomy

    1st Choice Phlebotomy

    3.4(14 reviews)
    22.2 mi
    Mobile services
    Available by appointment

    I needed get labs but I'm so busy and when I tried to book at Sonora or Labcorp for an appointment…read moreon a Sat when I can do them, all booked up. This company came out the same day on a Sunday and got my labs!!! It was great!! Wonderful service, even if my insurance doesn't pay for them to be the middle man for my labs, I don't care, it's worth it to me!! I'll use them again!

    I have used this service for over a year now to complete monthly blood work for my elderly mother…read morewho has dementia and lives in an assisted living facility. Mom does not usually do well with procedures and doctor visits in the morning. 1st Choice is aware of this as we have had at least three discussions about it over the past year. Recently the scheduling process has become even less customer friendly. Following is an example of how they operate: Yesterday mid day I received an email stating Mom's blood draw was scheduled for noon today. Then at 4:25 yesterday afternoon I received another email and text stating the appointment had been moved to 9 am. I immediately called and the phone was answered by an unprofessional sounding young woman who took over 10 minutes to locate the appointment. She then informed me it was too late to change it. I told her the 9 am time would not work and why. She said she'd send a message to someone (not sure who). Subsequently I texted, called, left a voicemail message, and sent an email requesting contact. No response. Fast forward to this morning. At 7:39 I received a text stating the technician was on his way. 30 seconds later I received a text stating work was finished. I immediately called and left another voicemail asking that someone contact me about scheduling. No one has. So to recap: this company scheduled an early appointment for the next day. I called within 15 minutes but they refused to change it, even though the time scheduled was their mistake. Then they showed up unannounced almost 90 minutes earlier than that! Wow. I've given this company 2 stars only because so far they haven't screwed up the actual blood draw. But as far as scheduling is concerned they seem to care more about their own convenience than that of my Mom. They literally just show up whenever they want.

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    Optum Primary Care-Fountain Hills

    Optum Primary Care-Fountain Hills

    1.7(25 reviews)
    0.0 mi

    Jodi Novak is the worst doctor I have ever been to. Instead of addressing a problem, she told me I…read morecould go elsewhere!!!!! What kind of doctor says that???????? She could care less about my concerns. She even said to me "is that all you came here for????" Wow. I have never been talked to like this in my life.

    If there was a way to give them negative stars, I would do it. My husband has been going to this…read morepractice for 10 years. I changed to the practice last year due to insurance not covering my previous provider. Wow - was that ever a huge mistake. Dr. Kimberly Klatt is very hands-off, clinical, uncaring and as others have mentioned, this practice only cares about money. Recently my husband called for an appointment to be seen for a sinus infection. When he arrived, they notified him they no longer took our insurance but if he wanted to be seen he could pay out of pocket. Since he needed to see someone he paid them $175 for the office visit. A few days later, he learned that they filed a claim with our insurance! During the same week, I needed to get a referral to a specialist. Dr. Klatt refused to give me a referral since I was "no longer in network" unless I came in and paid the $175 office visit. When we complained to the billing department, they said we are in network, but the office and referrals depts say we aren't. Our insurance said they are! Every time we tried to talk to someone in the Fountain Hills office they were rude and uncaring. We never received a letter from them telling us that they were no longer in our network- and they insisted "But you should have received one!" Yep - we should have. Should have received a lot better care too. Whatever you do, go somewhere else!

    Labcorp - laboratorytesting - Updated October 2026

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