Jola is the best! I am a hard stick and she is patient, kind and experienced. Please be kind to…read moreJola and her team. Remember they are ones that showed up to work. Thank you Jola for taking such great care of me this last month!

Had a 9:30 appointment arrived at 9:15. At 10:15 someone looked at my paperwork and took the 9:45…read moreappointment. Finally was taken back at 10:40. Very hard to understand either employee. Won't be going there again.

I have used Unique Lab Services for several years and my experience each and every time has been…read moreamazing! The techs are all friendly and do a great job with blood draws etc !! The office staff is excellent also , helpful and happy to answer any questions . Thank you Unique Labs I really appreciate all the staff and service you provide!!

When my doctor ordered blood work, I would dread going to the lab and facing parking problems, long…read morewait times and crowded waiting rooms. But I've been using Unique Lab Services for a few years now, and it's been wonderful. Scheduling is easy, they come to me, and an appointment lasts 15 minutes tops. Their techs are friendly and professional, and they are good at what they do--my vein has scar tissue and tends to roll, but they get it on the first stick every time. I highly recommend seeing if your insurance covers this service. Even if there is a small copay, it is totally worth it in the time and gas savings.

Both my husband and I are patients here. From the front counter staff to the doctors and nurses in…read morethe back--these folks are top notch. Highly recommend.

they failed to refrigerate my sample and are blaming labcorp, have offered no even percentage of a…read morerefund, and double down on how they made no mistake. I can't even go get it redone for a month because it was a hormone sample. they screwed up and keep swearing it's not their fault.

This place is a hidden gem!! I've been going there about 5…read moreyears and switched to Primary care exclusively a few months ago and my only regret is I didn't do it sooner Excellent customer service up front And a great care team along with Doctors that actually listen Dr N is an exceptional Doctor who really cares

Everyone in the clinic did her job diligently and treated me, as a patient, with kindness.read more

Just an update from my last review.... I had a CT done for a certain issue and the radiologist that…read morelooked at my scans noticed something, that I was not even being scanned for. They brought it to the attention of my doctor, which I am now looking further into. But this could be life saving for me. I'm ever so grateful

This company will waste your time! Unable to run my test even after Dr sent orders two times…read more Would not give the fax number of my local smil to my Dr so he could send it directly. The people in the office are fine but everything runs through a central fax and office. When they make mistakes no one can fix it. They messed up the person next to me too. Huge headache. A LOT of room for improvement. Go somewhere else if you can.

Very nice newer facility, polite staff, very nice Doctor with a pleasant bedside manner. Straight…read moreforward, they set me up with a care plan 30% the cost of Obama Care! Thank you!

I came to this emergency department on January 23, 2026 for a severe asthma exacerbation. Despite…read morevisible wheezing and difficulty breathing, I waited a prolonged period without receiving a breathing treatment. The physician (Dr. James Mead ) I encountered was dismissive, argumentative, and lacked basic compassion during a medical emergency. At one point, Dr. Meade cut me off while I was asking for the treatment and said, "And You're still alive," which was shocking, completely inappropriate given that I was struggling to breathe and seeking emergency care. My condition worsened due to stress and delayed care. Dr. Meade became explosive and dismissive. He stood outside my room saying Loudly and Rudely told me, "You can leave ! . "If you don't like our services here, you can leave." I was shocked and completely taken back .He was my physician, and I could not believe this was happening. He told me "You can leave and go to HonorHealth Urgent Care." When I asked why--because I needed treatment ; he threatened to call security. At that point I realized this was not the right hospital or physician for me. I was scared because I could not breathe, and his behavior made me feel like he did not care about my wellbeing. I genuinely feared I could die in that hospital and never see my family or community again. I de-escalated the situation and told him I would leave. He then sat back down at the computer outside my room. He made the decision to have me leave rather than treat me appropriately. I went to another ER immediately afterward and received prompt care. This experience left me feeling unsafe, and I would not return. My driver was outside, and I had to leave quickly to go to another ER. At the next hospital, my vitals were taken immediately, I received needed treatment, and an x-ray was completed. I will never step foot in this hospital again. It is very sad because other staff there have treated me well in the past, but this experience was completely different. As a community volunteer, I will also warn others to be cautious if they encounter Dr. Meade and my experience at Fountain Hills ER. I understand that as healthcare workers we are all dealing with extreme staffing shortages and high stress, especially in a small community. However, that does not excuse Dr. Meade's professional misconduct, negligence, unprofessional behavior, incompetence, treatment delay , and ethical issues. His behavior was completely unnecessary and unacceptable. Dr. Meade should be required to take additional training in bedside manner, professional communication, and patient care standards. No patient seeking emergency care--especially while struggling to breathe; should be treated with hostility, intimidation, or threats. I volunteer with three strong organizations in the Fountain Hills community and also serve in disaster response throughout the greater Arizona region. I am a Health Care Worker as well . If ALL emergency responders or healthcare workers behaved the way Dr. Meade did that day, the public would lose trust in the very systems meant to protect them. I am grateful that I took the initiative to leave and go to HonorHealth Scottsdale ER, where I received immediate and appropriate care. Honestly, directing me to competent professionals was the only helpful thing Dr. Meade did during that encounter.

Exceptional service with a smile and super speedy painless experience for rapid COVID test. In and…read moreout in under 10minutes with results sent to our phone and email. Thank you!!!

I had a COVID Antigen test at Formula Diagnostics. I got an appointment the same day (good!)…read more Before the test I asked if they take insurance, but said "no, but we will provide everything you need to submit it to your insurance company". So, they did a good job with my test and my results within 20 minutes. When I was sent my results, but it was missing: 1) Type of service/Procedure code. 2) Health care professional name/credentials 3) Health care professional Tax ID #. I called twice, emailed them 2 times with no replies (bad!). Then and went to the facility in Scottsdale and they said they didn't have it (bad!). Bottom line, they provide a good service if you want to pay full price. If you want to submit it to your insurance, don't believe them when they say they'll provide you what's needed to submit it to your insurance.

absolutely love the FCR ( Freedom, Cleanse, Restore ) product…read more and use to use the Mangosteen and Drops as well. Have been using FCR for almost 8 months now, and notice a difference even in my focus and energy level when I forget to take it for a few days. Works great when traveling and helps with bloating.

Basic questions would not be answered for me. They were the types of questions that should have…read morebeen found and answered on their webpage but were not. I contacted them and their policy is "buy the test/products and don't ask questions". Customer service non existent.

I am ending my relationship with this office after more than 20 years. Can't believe how far it has…read morefallen since the days Dr. Hummel ran the practice. I am the only one left in my family of 6 that has stuck with them. The providers here don't have the patients best interests in mind...they want your insurance and copay dollars. They are unhelpful. For example, the dr I saw refused to combine a simple blood test to keep me from being stuck twice. They just do not care if you pay two venipuncture fees, if you struggle to find a way to get to the appointment, if you miss work, if you can't afford to pay twice- and obviously - not every one enjoys needles- they do not care - and they should!! I am giving two stars because their call center has really turned things around and they are really good. The providers are disappointing.

If there was a way to give them negative stars, I would do it. My husband has been going to this…read morepractice for 10 years. I changed to the practice last year due to insurance not covering my previous provider. Wow - was that ever a huge mistake. Dr. Kimberly Klatt is very hands-off, clinical, uncaring and as others have mentioned, this practice only cares about money. Recently my husband called for an appointment to be seen for a sinus infection. When he arrived, they notified him they no longer took our insurance but if he wanted to be seen he could pay out of pocket. Since he needed to see someone he paid them $175 for the office visit. A few days later, he learned that they filed a claim with our insurance! During the same week, I needed to get a referral to a specialist. Dr. Klatt refused to give me a referral since I was "no longer in network" unless I came in and paid the $175 office visit. When we complained to the billing department, they said we are in network, but the office and referrals depts say we aren't. Our insurance said they are! Every time we tried to talk to someone in the Fountain Hills office they were rude and uncaring. We never received a letter from them telling us that they were no longer in our network- and they insisted "But you should have received one!" Yep - we should have. Should have received a lot better care too. Whatever you do, go somewhere else!

i Will never be able to thank the entire staff at post acute for the care of my bff We chose…read morebased on cleanliness, observing nurses with patients, and patients interacting during activities. It gave me a sense of family/peace. We had to interact with admissions, nursing, business office, chef, and the reception desk ( they were comforting and loving on bad nights) and the case manager. We also had surprise visits from the director Doug, and Jen, nursing director. I read some other reviews and have not experienced one negative issue. Thank you from the bottom of our hearts. I swear these people are miracle workers, And my bff was a difficult patient.

Where do I start?…read more My grandpa, my only living grandpa has been at this facility for over two years now. Has there been changes to his health? NOPE!! It's worse since he's been there. He had a stroke and is non-verbal, so he is easily ignored and not being taken care. My family and I have to clip his nails/toenails, cut his hair(hair stylist/barber doesn't do her job right), AND we wash his clothes/blankets(items have been missing right after we buy them), and we buy him his hygiene and SNACKS. I believe they are discriminating him because he is a Native American male. We, native Americans, are ignored and brushed off everyday, so it is very hard to be heard. He needs better care to improve his health. He's my only grandpa and I want the best treatment for him. Wouldn't you want the same for your family? Do BETTER FOUNTAIN HILLS POST ACUTE!!!!!