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Recommended Reviews - Labcorp

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2 years ago

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3 years ago

LabCorp in Blackhawk Plaza the cleanest fastest friendliest place for blood test I really recommend it five stars.

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6 years ago

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11 years ago

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9 years ago

Nice people. It's a good place to go for lab test. They are always very nice and considerate to all who come.

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6 years ago

Disorganized. Not following social distancing. Too many appointments. Rude staff. Do not go here for any reason.

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6 years ago

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9 years ago

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8 years ago

Unfriendliness to the max. You are a nuisance to them not a parent. Do not bother to go there and get aggravated

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Ask the Community - Labcorp

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labcorp

labcorp

(14 reviews)

My review is for the one Labcorp male staff member who was obviously not following company policy…read more After waiting as a walk-in for about an hour and seeing that I was still on the 4th page of the queue on screen, I asked one of the staff members behind the front desk if we would get text messages letting us know that our turn is coming up soon. This female staff member respectfully informed me that I would receive a text message when my turn is up and I have 10 min to show up before I lose my spot. She added that I could go to my car if I'd like thanks to this texting protocol. Since I work 5 min away, I decided I'd return to my office and work while I wait for the text message. Thirty minutes later, I receive a text message that reads "Your Labcorp technician is ready to see you. Please proceed to the Labcorp check-in area and your name will be called shortly." I drove back immediately and I was in the waiting room within 8 min of receiving the text message. First thing I noticed though was that my name was not on the board anymore. I went up to this male staff (glasses, mustache, maybe of Indian descent) and told him I received the text and I got here within the 10 min grace period. He asked what text message I'm talking about so I shared that another staff told me about this text message and 10 min grace period protocol. He said he didn't send any text message, he just came back from lunch so he has no idea what I'm talking about, he can't hold up others just for one person, he has to call someone else up now, so he can talk to me later! He then proceeds to loudly announce to those in the waiting room that if he calls your name and you're not here then you'll be taken off the list. Obviously, there is a lack of alignment by the staff members at this Labcorp Danville location. Either you send a text message and uphold the 10 min grace period or you don't. You can't send a text message and choose to ignore it. I ended up wasting 2 hours of my work time between waiting and commuting back and forth only to find my spot removed. I do hope they do better to train all staff members and follow through with these protocols so they do not waste others' times.

Website says walk-ins "always"welcome. Show up at 7:30 a.m. (before work and fasting), and there is…read moreone person coming out and one person going in. Not a single other patient in the lab rooms or lobby. I'm told no because appointment only. There is one little piece of paper in the corner - inside the lab, so you need to already be there to see it - saying appointment only. I was told they couldn't possibly do it anyway. A simple two-vial blood draw - with no other patients waiting.

Labcorp - Check- in post at LabCorp

Labcorp

(66 reviews)

I have mixed reviews on this location. The lab corp locations that were on Camino Ramon in the…read morebusiness park has been consolidated and moved to the Alcosta business park with the other offices. There used to be 2 Lab Corp in that business park, but now there's just 1 Lab Corp in San Ramon. I have only been to the Alcosta location a couple times, and I find it very busy. I will probably return to it because it is the closest to me. The wait can be very long. I find it is best to schedule an appointment ahead of time, but early morning appointments seem to fill up fast. Even with an appointment, there can still be a wait. The waiting room is definitely very small and it feels very crowded too. You check in via the kiosk and wait for your name to be called. I find even if I have an appointment, I am not called within the time frame and can wait a bit. Parking here is pretty easy. As for the phlebotomists, I haven't had good luck with them but they are okay. I really like the ones at the older location who did a better job. I had to be poked more than once here and they had trouble with my vein. At the previous location, they were really good with everything and I felt very comfortable. They are still very competent here but I suppose it could be better.

Oh boy, hands down the worst labcorp I've ever been to. You need way more employees working this…read morelocation. 2 hour wait with an appointment, I was told I had to pay 10x what I actually had to pay (found out next day because they did adjustment) they finally called my name, then people were walking up asking questions and they stop helping me to answer them, it was like the twilight zone for sure!!! Maybe have phlebotomist do blood and insurance specialist check in???

Bay Valley Medical Group - Danville - February 2023 Stanford Health Care Bay Valley Medical Group waiting room

Bay Valley Medical Group - Danville

(28 reviews)

Before Stanford bought this office it was fabulous. Great Doctors, Nurses and staff. Now the care…read moreis abysmal. I had my primary p.a. Tell me I had gout in my knee and after a month of meds and diet, she had me come in for a blood test for gout. Then I call for my results and she doesn't know why I thought I had gout. Finally, she opens my chart and says that since the medicine didn't work, as I don't have gout, I need to see an orthopedist. I'm so disappointed in the lack of knowledge and response.

They happened to be covered by my insurance and pretty close to home, so I went there for a visit…read more I told them that I wanted a general check-up (and that this was my first one). They told me to come 30 minutes early to fill out paperwork. Okie dokie. I arrive early and talk to a bored and inattentive receptionist. I fill out my paperwork, and shortly afterwards I meet my doctor, Juliana Wong. I picked her because I figure an Asian American female would be the most comfortable for me; plus, I was planning on having a pap smear and blood work done, and a man simply wouldn't do. She quickly went over my paperwork and checked everything she could. I was on my (woman's time) so we couldn't do a pap smear and rescheduled for a month later. She asked me if I had eaten in the last 12 hours; of course... no one told me not to, so I had breakfast. So bloodwork was going to be added onto my next visit. I asked if my coming again would result in another visitation payment, and she said yes. Throughout the whole visit, she was rushing and seemed like she was in a hurry to get to the next patient. I was explaining my digestion problems and she was looking around, rushing my answers and was eager to leave. She wrote a hasty prescription of probiotics, quickly shook my hand and left. I went to the counter again where a different but equally indifferent and rude girl was sitting. I talked to her for a little bit and then left. I get it. It's in the middle of downtown Danville, where everyone is white and rich. I'm not saying they're racist (because, well, they have an Asian-American doctor, who, to my defense, is a banana). But if weath = rudeness, I'd rather go to a less snooty neighborhood to get the kind of attention I want from a healthcare provider, not as cattle.

Unilab Quest Diagnostics - Broken toilet lid

Unilab Quest Diagnostics

(23 reviews)

The physical location was filthy--beyond just dirty. Toilet seat had a huge chunk out of it. This…read morewas the lid if someone were to close it they could easily injure their hand. There was a dirty swifter and toilet brush and plunger next to the toilet. The main waiting room had piles if boxes stashed all over. The floor was not clean. It was 8 :15 when I arrived and the trash bins were very full. This is the San Ramon Valley drive site. Two weeks ago I was at the Bollinger Safeway site it was in the same condition.

I had to get blood work done for a doctor's appointment and had the choice of this lab or the Muir…read moreLab that I typically go to. Sadly, Muir lab was so busy, they had no chairs left available in the waiting room, so I decided to come to this one where there were only 2 people in the waiting room. When it was my turn to get blood taken, the woman who took my blood lined up 24 vials, insisting that the order I had from the doctor indicated that all were needed. Since I am a fast and good bleeder, I cowboyed up while she stuck my arm. As she was going for the first vial, her scrub rubbed the needle out of my arm and needless to say, blood started flying EVERYWHERE! Blood dripping down my arm, onto the floor, onto her outfit, etc. It was like a bad movie and luckily, I gave birth to a 10 pound baby 13 1/2 years ago and am not afraid of pain or blood. She apologized profusely, cleaned me up a bit (I did the rest) and stuck the other arm (good veins I have) and one by one filled up (yes I said filled up) each and every one of those 24 vials. When I went to see my doctor 2 weeks later and asked why he insisted on taking so much blood, he shuddered and said that no one should ever have reason to take more than 17 vials maximum. Luckily, I am a good bleeder and that she didn't bruise me in either arm, but seriously-not sure of the sterility of this lab or the professionalism of the people working here. Survey says.....FAIL!

Labcorp - laboratorytesting - Updated May 2026

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