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    Recommended Reviews - Quest Diagnostics

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    Bharti K.

    Went in with a lab order. In the past never have had a problem at this location. Yesterday morning my lab work was done by a technician I have seen here for the first time(not Chinese or Indian) The technician literally stabbed my arm without looking for a vein. Did not even spend a minute looking for the vein which was really odd. It hurt but I was confused as I have never seen any blood drawn like this!! Very shocked. Please take note to be careful. Quest this visit was scary to say the least!

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    2 years ago

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    1 year ago

    Waited 30 minutes even with an appointment. No one to speak to in the office. I just had to drop off a sample on top of it alll.

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    3 years ago

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    7 years ago

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    4 years ago

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    9 years ago

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    5 years ago

    Not so patient friendly. Declined just 10 min late , Patient fast 12 hrs. No front desk service that one can ask to wait in line .

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    8 years ago

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    6 years ago

    I receive the best service, 11/23/2020, at this place , even I came to the lab at 5 min before their closing time.

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    Quest Support

    Thank you for sharing, Svetlana!

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    9 years ago

    Hours are not convenient. The site is closed at lunch time. It is not always easy to leave work just to do a quick lab test.

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    7 years ago

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    7 years ago

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    9 years ago

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    Labcorp - Hurting hands after blood  was drawn.

    Labcorp

    2.4(68 reviews)
    2.0 mi

    I have mixed reviews on this location. The lab corp locations that were on Camino Ramon in the…read morebusiness park has been consolidated and moved to the Alcosta business park with the other offices. There used to be 2 Lab Corp in that business park, but now there's just 1 Lab Corp in San Ramon. I have only been to the Alcosta location a couple times, and I find it very busy. I will probably return to it because it is the closest to me. The wait can be very long. I find it is best to schedule an appointment ahead of time, but early morning appointments seem to fill up fast. Even with an appointment, there can still be a wait. The waiting room is definitely very small and it feels very crowded too. You check in via the kiosk and wait for your name to be called. I find even if I have an appointment, I am not called within the time frame and can wait a bit. Parking here is pretty easy. As for the phlebotomists, I haven't had good luck with them but they are okay. I really like the ones at the older location who did a better job. I had to be poked more than once here and they had trouble with my vein. At the previous location, they were really good with everything and I felt very comfortable. They are still very competent here but I suppose it could be better.

    Unbelievable experience... first of all - check in process via Kiosk online as you come in - does…read morenot seem efficient due scanner does not recognize when you scan your driver's license for ID. You also have to scan your insurance card ID. Thereafter, you sit and wait. I was 15 mins. early for my appointment... called by a pleasant lady receptionist after 20 mins. waiting - who once again check me in and asked for my insurance card. Needless to say seem my initial check in process was useless. I was then lead to a room to where the lab tech came in and started the process of drawing blood . Had a hard time and was very painful. Cannot believe before going there I was alright but, when I leave both of my hands hurt and bundled up. Overall, does not seem very efficient and got me worried. Can't see what the lab tech was doing nor am I able to see if she was using all sterilized needles... etc - I am presuming it is.

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    Check- in post at LabCorp

    Labcorp
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    Quest Diagnostics - laboratorytesting - Updated June 2026

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