I made an appointment which was very easy and quick to do online. I was very worried about going to…read morethis location based on so many negative reviews. I am glad I did not listen to them. From the moment I walked in and was greeted by Dee, she was friendly and helpful. I did not wait even 10 minutes to be called back. Jessica was the phlebotomist who helped me. She was so kind, friendly and was so good at my blood draw I did not fill anything. To the male who I believed was the manager also very kind and friendly. I had a very positive experience here with every employee I came across was friendly and smiled. Do not let these negative comments stop you from going to this location. Just go online and make a simple appointment. Thank you all for an easy and great appointment!

It was nice to be able to make an appointment, but only if you're not forgotten in the waiting…read moreroom. This was my first time at this location, and it was very weird that there were no people around to help just a couple kiosks in the front of the room 40 minutes past my appointment time I finally was able to get a hold of somebody who said oh yeah we'll get right to you. Then they pull people that had appointments 30 and 45 minutes after mine. Finally, I get the woman who's only supposed to be doing walk-in so is not very happy about doing an appointment. All in all, I needed a blood draw and didn't want to drive to Scottsdale so this worked. It would never be my first choice.

FIVE stars all the way cause they fit me in on a Friday evening 30 minutes before closing even…read morethough they were full and I'm sure in their line of work people aren't usually very kind! Appreciate Karla and Tyrone so very much!

I've been here the past year. Lots of turnover, but I'm not here too frequently but maybe 2-3x/yr…read more Appointments are scheduled online and usually easier to schedule on my laptop than on my phone. Not sure why. I have made it a point to make sure my doctors send the lab orders electronically a day or 2 before my scheduled appointment, if not, then I make sure to have physical copies of the orders. This one is on me. I have found the phlebotomists to all be professional and though I am typically somewhat a hard stick, none of the phlebotomists at this location has ever needed more than once to stick me. I think Sonora Quest hires the best phlebotomists in terms of drawing blood. My husband and I were here near the end of July for orders for our annual exams. It was easy for us. The guy was very business-like and though I would like a more personable person, it's not a big deal. He was professional, courteous, and knew what he was doing. He was able to get my husband and I done within my appointment time, so that freed up 15 minutes for other people and himself that morning. I would recommend this location and then afterwards, you can get some grocery shopping done as well.

Repeatedly had same issue that this location with them unable to find/verify order documents and…read morealways have the same answer for me. My answer is their system is clearly not up to date as I had no issues going down the street with the same order and got the tests done. Don't waste your time and go somewhere that is more professional.

I've been here a few times now and have always had a great experience. You do need to make an…read moreappointment, but I've never had an issue with availability. They don't accept insurance here since you need a doctor's order to bill insurance, but you can submit the receipt to your insurance for possible reimbursement. I haven't tried it yet so I'm not sure if it works. You can basically request just about any lab test here without needing a doctor's order. Very handy if you know what you need. The staff is always professional, knowledgeable and friendly. I've been in and out very quickly. The facility is clean. I highly recommend this place!

I recommend this urgent care. Online scheduling was easy prompt and when you got there, there…read morewasn't 10 people waiting in line. I was in to see the Doc in 10 minutes. We talked about the situation for good five minutes. He gave me his opinion, but couldn't be sure unless I had a sonogram. He said it was pretty important to get it done quickly so he recommended me going to the emergency room. His name is Dylan. He is professional, friendly, informed , I have a new Emergi Care.

We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

My name is Eric Burgeson; PCP is Dr. Josalyn Funches; 2 years ago I was diagnosed…read more with a duodenal ulcer in which she prescribed Sulcralfate- coats ulcer- and Omeprazole- reduces stomach acid; she stuck with me for 6 months straight EVERY DAY until complete healing, WOW!!! She was totally dedicated, very professional, I WILL NOT leave her; let's give her 15 stars out of 5; YEP!!! She's that good, Thank you, Dr. Funches, for being there for me, Sincerely, Eric Burgeson

Billing nightmare, each department kicks the patient's issue from one to another. No one seems to…read morewant to give resolutions or assistance. I've had United Healthcare, Aetna, BCBS and Anthem over the past 23 years and I've never had issues like I am with Cigna.

Most of the Sonoran labs are not a place you would want to spend any amount of time. My first visit…read morewas to a location off of Frye road and it was horrible. The amount of people waiting was astonishing. At this point they should have people check in online and wait where they would like even at home if possible and you could track where you are at in the queue of patients (I.e. your spot in line). I've been to other medical establishments that do that and it really helps limit how many people are waiting at a location or if the wait is too long you could just reschedule. I know you can select to wait in your car or wherever and get a text but on busy days when you have to show up at location and check in at your appt time and then still wait 45+ minutes it's tedious and horrible. Especially when gross people are wheezing and coughing near you and the establishment looks unorganized and dirty. I recently went to a different location in Sun lake and made a appt for 7:00 am (as recommended by Sonoran staff from my last botched appt) . It was about a week out from when I made it and it was a great decision to make as early a appt as possible. I showed up on time and the ladies at the front desk were pretty nice and the waiting room was calm. I was called up to the front in a timely manner to give information and then I was called back shortly for blood draw. I'm in and out 23 minutes. Perfect and couldn't have asked for it to be any easier. If you're complaining about having to make appt in advance or needing to Wait awhile or drive farther that's on you if you decide not to. I'm new to the area and this Sonoran lab company for whatever reason seems to be the choice of a lot of medical establishments. I wish it wasn't and I could go where I wish but you work with what you got. Book out an appt and make it the earliest you can find. Anything after 9:00am just keep looking bc it won't be worth the long wait in a dirty room with uncomfortable Chairs and overworked and assuming underpaid staff (that has to be why they look unhappy)

When I walked in, there was no one waiting. That's odd. I now know why. The tech couldn't get my…read moreblood out of either arm and got no help. I did the urine sample and there were no directions, no basket, no cubby hole. I walked down the hall and gave it to another tech that I kid you not was walking along balancing 6 pee jars stacked single. Of course my blood test results weren't complete so I had to make a 2nd appointment. I went to another location and had no issues.

I was in and out quickly for a urine test. Friendly staff and reasonable price. Nice and Clean.read more

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HORRIBLE communication, more like NO communication. They have a system that calls from an app or…read moresomething and you'll NEVER get a missed call, just a voicemail. Then they never call back anyway. In addition, you cannot even leave a message after hours. But you can talk to an urgent care nurse which I'm gonna keep calling hourly until I get this issue resolved. I'd give ZERO stars if I could.

I have to visit this practice every six months. This was my second appointment. The office is huge…read more There are several doctors in the practice, but not mine today. I had an appointment with my doctor, but I saw a PA because my doctor wasn't in. No shade to Physicians Assistants, but they should have told me. Probably because they were down at doctor, which I didn't know at the time, once they put me in the exam room I was in there waiting for about 40 minutes. Thankfully, they have free guest Wi-Fi. They also do in-house blood work on a walk-in basis, which is very convenient. And Dr. Sachdeva is very caring and takes time to explain everything to her patients -- she's not trying to churn and burn like the insurance companies would prefer. Still, I have to knock down a star for the crazy wait in the exam room and lack of communication.

They were so quick and easy !! I had procrastinated getting my bloodwork done way too long because…read moreI didn't want to waste half of my day waiting in line in a packed lab that either didn't honor appointments or made the process more difficult, in general, in any way. This was BEST case scenario! They even called me beforehand with a few questions regarding the orders my Dermatologist sent over so they could get organized and be ready by the time I arrived. Unfortunately for these nice employees, their internal systems weren't functioning. I mean, that would cripple an entire restaurant for hours -- let alone a lab !! Nonetheless, I was in and out in literally 5 minutes, and they were so chill. Thank y'all for your support @ McClintock Labcorp.

Had an appointment which they confirmed and when I got there the door was locked and a sign on the…read moredoor said they were closed. If they knew it was closed, why did they allow the appointment to be made (on line) and even confirmed the appointment plus sent out text reminding me of the appointment.