I needed a blood test and I thought the doctor had ordered one. The ladies at the reception desk,…read moreIvy and Nadia, were skillful and kind. I left without the test, because we couldn't contact the doctor. As I was pulling out of my parking place both came out looking for me. They went above and beyond their jobs to help me. The doctor had answered and they ran out to tell me I could get the test after all. By the time I left we were friends and getting blood withdrawn was not so terrible. This is a good lab. Thanks, Ivy, Nadia!

Small operation with just one person typically. But she does great work and is very efficient.read more

Just trying to resolve situation before it creates problems for everyone. Do I have to give stars?…read more Made an appointment online, left work early to get to appointment. Arrived early and found the waiting room an proceeded to wait for over an hour past my appointment time. Today, received an email from them that they had everything processed and would be invoicing my insurance. Great - except they are invoicing my secondary insurance and not my primary. So I call the number and they need an invoice, tell them I don't have this, it was all just done a couple days ago but would like to clear up the insurance information before it causes chaos. They can't do anything about it for 7 days until the invoice comes through. So I try to call the local lab to get them to update it and they can't do anything. They give me customer service number, they can't do anything either and put me through to billing. Billing again advises they need invoice number. I ask them to just update my account to avoid all this trouble of them billing secondary, getting rejected, then having to contact me, billing primary etc. They tell me they can't do that, that they don't keep any records on file. So how are you billing the insurance then?? Also while on the phone with the rep, she proceeds to give customer service attitude, and if you have worked in customer service you know what I mean. I advised her that I don't appreciate it and that I have worked in the field so I know what she is doing. She proceeds to then argue with me that if I would just listen, she is not giving me attitude. Finally gave up, advised I wouldn't be paying any invoices they sent me and she said that was fine, when the information is sent, I can resend my insurance information to them. WTH?! So if you do HAVE to go here, make sure they have ALL your information correctly because they don't care about you or your time.

New location, scheduled, and they don't even have a rep on staff to do urine checks. They never…read morecontacted me to indicate this issue. Not professional.

P3 is amazing! The medical staff and all the employees there are just wonderful. With their help I…read morewas able to lose 80 lbs over a year period. My inflammation levels went from being over 10 (highest measurement) to below a 1. I can't recommend them enough!

I have been a patient, client here for years now. I am a 45 year old father of 7 kids that competes…read morein everything fitness related. From bodybuilding, fun races to BJJ tournaments. So I get asked a lot about what I supplement with or what I do for work outs, which the answer is really based on your goals. But the one ingredient to health I give everyone that ask me is "P3" Regardless of your age, lifestyle or goals this place can add clarity and a road map to a better healthier version of yourself.

Easy to find the clinic. I know they have an unusual parking arrangement in the garage next door,…read morebut if you don't mind walking a little, the garage over by the main hospital. I also really like my medical oncologist Dr. Sasha Joseph. He is very helpful and nice. The ladies at the front desk are amazing. They helped get me directions to a place Inwas sent too for chest Xrays. All good in my opinion.

If you're a "difficult stick" like me, you know the dread of blood draws. But Maurice at Labcorp is…read morean absolute lifesaver! Every time I go in, he finds my veins on the first try -- no fishing, no multiple pokes, just skill and confidence. At other places, I've been jabbed three times or more before they get it right. Not with Maurice. He's not only great with me, but also incredibly gentle and patient with my elderly parents. His professionalism and kindness make the whole experience smooth and stress-free. I 100% recommend Maurice to anyone who's nervous about lab work or has tricky veins. He's the best in the business!

I'm done. They cant find doctor's orders. I feel like a pincushion when they finally figure out…read morewhere my veins are. Ridiculously small office for the number of clients.

I made an appointment because my doctor demanded a specific time for blood work…read more After having difficulty finding the office because of poor signage I walked into a full waiting room of walk ins (more than 15 people) and was told there was a 45-60 min wait time. Fortunately I had an appointment and went to front of line. There was no phlebotomist- perhaps late to work? Here's a tip - make an appt and bring a copy of your doctors orders. They seem very disorganized and that's not a good thing for a scientific endeavor.

So slow and frankly just plain rude. They ignore patients that come in as well. Like hello? That's…read moreyour job.

Gail is awesome! Like most everyone I do not like getting my blood drawn at all. Gail is very good…read moreat what she does. I barely felt a thing. I highly recommend safeway Quest. I made a appointment on the phone and got right in.

Update: 4/23 1:42 made an appointment in Renton (same day for 1:40) and their appointment schedule…read morewas STACKED, yet they got me in and out before my scheduled appointment. Fast AND super friendly. The issue is 100% Federal Way and not Quest as a whole. Lazy lazy employees n Federal Way. Avoid this office and head to Renton. 4/23 11:07 I went in for a stand by appointment around 11:07. They had just called back their 11:10 appointment and their 11:30 was already checked in. Their rep came out and told me how stand by works (yes I understand how standby works) and I said I was willing to wait to see if their next appointment didn't show up. He basically told me that he "has paperwork and stuff to do" so it would be after 1:00 REGARDLESS if their next appointment didn't show. The employees at this location are so lazy. Please hire people who understand customer service!!

My first visit was a complete mess and I absolutely planned on never coming back…read more I placed an appointment online and after arriving and checking in 15 mins early, I waited 30 mins after my appointment time. I finally asked the desk how much longer it would be and was told I don't know. The screen showing the list of check in was working and then wasn't. Then was back up but didn't have everyone's name on it. So I just left and decided I would reschedule somewhere else. However the lab corp locations around me, this ended up being the most convenient one. My rescheduled appt did go much better but there was a gentleman there who said he's been there for 1.5 hrs and was being told at the desk they already had his blood work. He was highly confused and pissed off and I was scared to do my blood work. Bc what if they are mixing labels on the tubes ? I made sure to check mine that day. I've since been back a couple more times due to routine blood work I need to do now, but each time the visits have been pretty straightforward. I've been in and out with my appointments. The staff is mostly friendly. I guess it just depends on how busy they are and how well the staff is managing their workload. Just be prepared to wait if you come here, esp if you don't utilize making an appointment prior.

This place is hot mess. The first time their computers were down so they couldn't access my…read morereferral; even though I had an appointment, they didn't call beforehand to tell me this. When I was there for the second time, the whole floor smelled like sewage. There were a long waits because there were only two phlebotomists there, and at least one of them was sometimes working at the front desk. When I went to get my actual blood drawn, the phlebotomist PULLED UP THE WRONG PERSON'S BLOOD TESTS. I only caught it because she tried to give me a breathing test and I knew my ordered tests were all blood tests. It turned out it was a computer glitch, known by at least one other person in the office, but there was no sign on the computer warning staff or explaining how to avoid the issue. My veins are tricky, and I had told the staff at the front desk I needed an experienced phlebotomist. After my phlebotomist got the correct tests listed on the screen, she gazed bleakly at my arms for a while. I asked her if she had a lot of experience. She said "Not a lot." So she didn't know how to be careful to double check the name on the computer screen before giving tests, and she was not going to be able to get my blood. (This isn't uncommon for inexperienced phlebotomists, but I'd told them I needed an experienced one!) So I again asked for an *experienced* phlebotomist, and a woman, Clara, at the front desk said she would do it. The good news is that Clara was AWESOME. Knew to use a butterfly needle, got my blood with one prick. Why why was she setting up appointments at the front desk, when she was so clearly skilled in taking blood? It felt like this was a training clinic. The first phlebotomist clearly had substandard skill levels. If she was in training, why wasn't she being supervised? If she wasn't, she shouldn't have been employed. And there were signs up in the lab draw rooms telling staff to not leave garbage on the floor! Staff need to be told that?! A terrible experience overall, especially almost being given someone else's tests. The one exception was Clara. I'd get my blood drawn by her anytime, if she didn't work at this terrible place.

So I had an appt. this morning at 11:30 so I didn't eat or drink anything since 10pm and held in my…read morepee. All for a 8am phone call from Evette saying they're calling to cancel my appointment because they can't do my echo. So I told her that they were able to do my echo and just couldn't do my vascular. So she talked to a "Tech" and they told her the stuff my doctors want my images for they don't do. So I start getting irritated because bouncing back and forth from dr to dr a couple days a week for a month now is just a lot for anyone. But all I got was "we're canceling your appointment." Then she says the tech said I should just get it done by the same place I'm getting my vascular imagining so it'll be cheaper. Things like this is why a lot of people just don't bother and just live their life. With all of that I called my drs office and told them so I had to wait for a call back so I held in my pee even more. Then they tell me the tech never said they didn't do it but that I should just get it done at the other place. When all I kept saying to them was that they are able to do it and they kept saying they didn't. I really hope that call was being recorded. Thank you for the 8am wake up call to cancel my appt because you guys weren't able to do it. It's great getting 3 hours of sleep to bullshit. And been in the phone or waiting around the phone to see what's going on. Well 6 hours later I'm going to finally get some rest!

Went today(Sunday) and am very thankful they were open. I've gone to the one in federal way but…read morethey were closed today. I learned that after I looked online and it said they were open. I've had a cough and sickness for 3 weeks. They told me wait time was 1.5 hours and that id be called back approx 2:20. They asked if I wanted to stay or I could leave and they could text me. I stayed. I was called back at 2:35. Vitals and info taken by a very nice nurse. Was told 10-15 minutes for doctor. Approx. 15 minutes and Dr. Pai came in. Very nice. Listened to my story. Listened to my lungs. Was concerned about pneumonia. Got a chest X-ray on site by a lovely technician. No pneumonia. Acute bronchitis. They gave me an albuterol nebuliser in the office to see if it helped my breathing. Gave me a headache and I didn't think it helped but on the way home I think I felt better. Dr. Pai gave me a couple of Rxs to help me get better and I was on my way. Spent 4 hours there between waiting for the appt and getting all my treatment. I'm so glad I went here and I'm very thankful they were open and stayed after hours for me. Thanks so much!!