My husband and I have been there several times now and we have been very happy with their service…read more The lab techs are very pleasant and very competent.

Wow. What an effective dose of high-quality medical care. Fast intake and triage then I was seen…read moreright away by PA Chris and RN Rachel. Both were very professional, sharp and assertive. Great inter-personal skills. I highly recommend this practice.

We came in to get an x-ray on my son's hand. We explained that we were in a hurry, and they assured…read moreme they could get us in and out. The staff was great. The visit was quick. As promised, they had us out in time. The staff and doctor were excellent.

I subjected to coming to an urgent care before stepping foot into an emergency room for three main…read morereasons: 1) The staff is usually very nice and friendly 2) Wait time is pretty much non-existent 3) The quality of care is personable and you aren't treated like a number I visited this location since it was the only urgent care in the area closing at 8:00 PM which is perfect for those who work the standard 8 hours a day shift. I was immediately greeted at the front desk and asked for my insurance/driver's license. She asked what pharmacy I preferred. Despite being in a great deal of pain, I conjured an answer to all of her questions. In less than 10 minutes, I was called to the back of the facility. First, the nurse saw me to check for vitals; her personality was funny, nice, and honest. I briefly explained to her what was going on with me. She made light of the situation by making me laugh which I appreciated as I was a bit afraid and stressed. Then, the nurse practitioner, Sheta walked into the room to assess me. She off the bat told me that in-house they did not have any imaging machines to diagnose me. She referred me to Memorial Hermann Community Care Clinic which is essentially a free-standing emergency room. Although, they could not help me with my medical needs; I appreciated the quickness of everything.

I was feeling under the weather for quite some time, struggling with all sorts of symptoms which…read moreincluded dizzy spells, fever, lethargy, and crippling pain in one of my ears. Instead of going to the loop for my regular doctor, I checked into urgent care out of desperation. I'm glad I did. This urgent care has a lot of things that I like in general for medical facilities: extremely clean, parking spaces galore, fast elevator, and virtual visit options. I wasn't exactly loving the curt receptionist who seemed bothered by my last minute visit, but was able to get my insurance / co-pay straightened out rather quick. Because I didn't make an appointment, I was relegated to waiting around for 3 hours. Eventually when it was my turn to be seen, I was in the room waiting another 40 minutes before a doctor came in to see me. It was a holiday, so the crew was stretched thin at the time. The doctor was able to figure out quickly that I had an ear infection and a super inflamed ear canal. He inserted a cotton wedge in and applied some prescription level ear drops which made me feel better almost instantly. He was professional, friendly, and answered all of my questions. This is the kind of bedside manner I can get behind. Because of his outstanding care, I was able to feel better in just over a day. it was one of the worst ear infections I've ever had, but I will always be thankful I came here to get some immediate relief. I would suggest to most folks to make an appointment and submit the forms online if at all possible to speed up the process.

Traveling from out of town, I needed serious help and fast with a health issue where other places…read morewould have left me in the waiting room until I passed out. These ladies brought me right in and got things under control. They were a Godsend and so caring and thorough in the way they provided healthcare. Very rare qualities to find in medical centers these days. 150% satisfied and happy, just wish I could take them back home with me! Thank you!

Have been twice, the second time it took a while to be seen but nothing ridiculous. Great customer…read moreservice, happy with the care my daughter received. They even called after to check up on her.

I just saw Dr. Monday yesterday. We are nervous. First, the staff is so friendly! Dr. Rodriguez was…read moreso smiley and helpful. And they really get to the bottom of your concerns. Then, an in depth check up to see where you're at. Dr. Monday came in, and we immediately knew that she knew what she was doing, which was a relief. She asked lots of questions, and used a sheet to see where I was. She is very PATIENT! And direct. We would reccomend her to everyone. I am in good hands with her, and her staff. Thank you!

I LOVE Dr. Monday. She is honestly the best doctor I have ever seen. Her bedside manner is…read moreincredible. She is thorough and kind and she listens to you - really listens. Her PA Nora is also awesome. It is very difficult to get in to see Dr. Monday but you kind of expect that of awesome doctors. Their nurses are very nice as well. The front desk staff could improve a bit sometimes and their billing office is TERRIBLE. They should really think about hiring people that are competent at their jobs. That is the only reason I did not give her five stars.

I liked that I could get an appointment quickly as I wanted. Not happy with them passing along the…read morecost of doing business. They charge 3% if you pay them by credit card or debit card. They do not accept checks. I did not think to ask if they accept cash or not. I would hope so. Business owners should not pass along the cost of doing business to their customers/patients. So I'm giving them only one star for that. Will update later.

Staff very friendly and facility was very clean. Had an arterial ultrasound and foot X-rays done in…read moreless than an hour.

This ER is very patient experience centered. Everyone I encountered was kind, helpful, empathetic…read moreand explanatory. I came in with excruciating sciatic pain. I arrived at about 5:20 and was home by 9:ish pm. I had excellent medical care and so far today my symptoms are manageable. I recommend this ER to all with Private or Group Insurance. It is a private facility and by law they cannot accept Medicaid, Medicare or Tri-Care.

Absolutely amazing. Dr. Selinas took care of us on a late Sunday night for an emergency issue. She…read morewas amazing, caring and fast.

First time coming to this clinic and I had a wonderful experience! Called them to schedule and they…read morewere very accommodating, no two or three week out appointments. They were like next day or day after, whatever works best for you! I was very grateful since I was in considerable pain. Arrived for my appt, be advised it's a tiny parking lot with a lot of construction work around it. Waiting area was nice and clean and chairs were comfy compared to most. Front office staff was friendly and helpful and quick to get everything in order for me to be ready for my appointment time. Paperwork via iPad was super simple and easy to fill out. Again be advised, just because people got there after you and get called before you to go back, doesn't mean they forgot about you. They offer many tests and some are quicker than others. I was called back by a wonderful lady named Sonya. She made me feel very comfortable and talked me through step by step about my scan and what to expect during and after. She made sure I was steady on my feet before leaving and gave clear instructions for what to eat/drink and possible manageable side effects of the liquid I had to drink before testing. I highly recommend this office for quality customer service, patient care and efficient testing.

I had an appointment for an MRI on my knee and I have a spinal stimulator. I was told to make sure…read morethat the remote was fully charged and I did. However, when I got there and was finally able to go back for the MRI they told me that they needed the remote!?!? I told them that nobody told me to bring the remote just to have it fully charged. So, they couldn't do my MRI after waiting 1 1/2 hours. I rescheduled my MRI and brought the remote this time and I have been waiting another 1 1/2 hours and the waiting room is full and they're saying it's going to be at least another hour before I can be seen. I also have an order for an MRI on my back but I will NEVER come back here again. Absolute nightmare.