I had an excellent experience at this urgent care. They accepted my insurance with no issues, which…read moremade the visit stress free. The after-work hours were very convenient and allowed me to receive care without missing work. I was tested for all the things with my symptoms and received immediate results. The staff and medical team were all friendly, professional, listened to my concerns, provided excellent care in a timely manner. My prescriptions were sent to the pharmacy of my choice. I highly recommend this urgent care. By the way I normally don't write reviews, but I felt I had to due to the excellent service I received.

Nevvvvvvvvver have I been talked down too with so much attitude first thing in the morning while…read moretrying to schedule an appointment. The last thing someone needs is to feel bad or frustrated while they are sick. Simple compassion while talking to customers is to much to ask for. I've been here twice in the past with okay service from the front while checking in so naturally I wanted to come back but todaaaay. Me or my family will never be returning! The saying the customer is always right still holds to the highest level of customer service, even if a customer is wrong there's a way to defuse a situation that the office stay doesn't understand. They would rather argue + be right! For that reason I'd rather drive further to know my family is going to be treated with kindness + respect from beginning to end. The drs here once you get passed the front desk were really really good I will say. I've had pleasant experiences with them, and the nurses we're extremely knowledgeable and so friendly. They need to implement better customer service skills in the ones that are at the front door and answering the phones so they can actually get people in their door if they would like to stay in business.

This is a cardiologist group. My wife has another local cardiologist which I prefer to keep…read moreunnamed. So my wife was in Herman Memorial over the Easter weekend. Dr. Vasquez took excellent care of her while she was having some serious heart episodes. It was late Sunday Easter afternoon when she was discharged along with a script that had to be filled before 9am Monday. I took her home and immediately went to Walmart pharmacy. When the script was ready I was shockingly told it would cost $389 for a month's supply. $389!!!!! She had a generic version for $10 just a year ago!!!! The Pharmacist could not give an alternative for some reason even though Dr. Vasquez wrote that. Anyway my wife put a page in for Dr. Vasquez and he called her back. Late Easter Sunday evening. He was upset with the Pharmacist and asked my to come to his office by 9 the next day. He had left 2 months of the medication for my wife for FREE! Yup, he is now my wife's new cardiologist.

Dr. Karan Bhalla is kind, compassionate, and caring. I know he will take great care of me as I grow…read moreold

It is always easy to get an appointment. He is very thorough and understanding and knowledgeable.read more

Jose must have been having a bad day. Dr yang has been my primary care physician for over 15 years…read more He is extremely knowledgeable and detailed and always very friendly. His staff or some of the nicest I've ever seen. Especially the receptionist who's been a long time employee. I would recommend Dr yang to anyone looking for a primary care physician. Also, I have never waited more than 15 minutesfor a scheduled appointment and in fact, he lets you walk in sometimes and still sees you within 15 minutes.

I suffered from cervical and lumbar issues that affected my ability to function properly and enjoy…read morelife. Dr Santos took exceptional care of me and did everything possible to get my life back. I have been so much better and have been able to do most of my activities I could when I was healthy and coach my sons and help them in sports. Dr Santis is a highly skilled surgeon and physician who cares about his patients' outcomes.

Dr. Santos did nothing at all for me! Wouldn't even give me a prescription of medicine that helps…read moreme. I don't need referrals for my insurance so idk y I went to him??????? I wasted $50. I told them I wanted my money back and they threatened to call security which they do not have... So the manager was saying to call Webster police.. But I only saw the manager when I went into the back because I was waiting for a manager to come to the front... Nobody planned on coming to answer me...I ended up cursing the whole office off....save ur time and money and if you do go make sure you have a disc of the MRI's... Not the findings. You have to go pick up a disc which I was not informed of. Do not recommend! Dr. Eroc Santos if at a different location now.. He is now at 333 North Texas Blvd...

I am so impressed by the whole team here at All American orthopedic Physical therapy on Gemini…read morestarting with Iman when you first walk into the facility. she not only greets you with a beautiful smile but remembers your name no matter how many patients came in before or after you, so professional. Then Ken (we are on a first name basis with all the staff) who makes a point of acknowledging all the patients coming in for treatment. Of course, my very favorite therapist, Van. he's patient and thorough, and very creative. if something doesn't work for you, he invents another similar procedure that accomplishes the same outcome. this is the only place I will come for therapy. it has helped me a great deal. Thank you ALL. Hazel

The waiting room was chaotic, and the front desk staff seemed clueless and very rude. I had a final…read moreappointment after returning to work, but when I arrived, the front desk said my status had changed, and I couldn't be seen unless I paid for an office visit. I have full coverage with both insurance plans, yet no one bothered to inform me. The referral person told me they see thousands of patients and can't call everyone, and promised to have the doctor's MA call me back, but I never heard from anyone. I took time off work for this appointment, only to have it canceled. Never again.

I have had the pleasure of knowing Dr. Hewitt long before I became her patient because she took…read morecare of my very sick friend for years. She took such good care of him (I'd be by his hospital bed when she rounded) that when I kept getting sick weekly as a young 20 year old nurse...I decided to go see her. She diagnosed me with lupus right off the bat (unlike the rest). She managed my pretty severe flares over the years, referred me to other great doctors, and over all enhanced my quality of life. As a travel nurse...For the past 15 years I've had the pleasure of working with hundreds if not thousands of doctors...and Dr. Hewitt is one of the best. Her ability to diagnosis..and her real straight approach--combined with her true passion for making a human better is why I love her. She keeps everyone in my family in good health and I love her office staff. Ivy (her nurse practitioner) is smart, warm, and extremely knowledgeable while being warm and easy to talk to. People ask me how did you know you had lupus?? Dr. Hewitt that's how. The other doctors told my mom (my lupus symptoms started at age five) that I just had a different type of skin as a child...that my joint pain was growing pains...then in my teens and early adulthood I was told I was depressed (and I said I'm not sad at all I don't feel good)--the doctor prescribed antidepressants--Labeled as a hypochondriac...Unlike the four doctors in adolescence and childhood Dr. Hewitt told me "You can't fake strep, the flu, and a kidney infection"....and told me this is auto immune...tests came back all confirming she was way right...she has literally saved my life...So having the right primary care doctor is as important as picking out a spouse...for 16 years years I've been seeing Dr. Hewitt along with every person I care about...

I have been looking for a family doctor since I moved to Texas. I wanted my doctor to be close to…read morehome so I began my search online. Every fantastically rated Dr. is located in Houston which would mean I would have to drive over 35 min and even close to an hour to get to my appointment so that didn't work. Finally I started calling Drs in my area. I got so much run around. One Dr. required you to be a part of a membership and you had to pay 1500 a year to be their patient. About 2 others that were recommended by friends and neighbors were retired and others just didn't have the type of ratings I was looking for. So I found Dr. Hewitt's information. I called and made an appointment with Chris. She was so friendly and answered every question I asked. I am used to other offices sending email or phone reminders so when my appointment day came and I noticed I didn't get a reminder I decided to call the office. Chris let me know that the Dr. was out sick and my appointment would need to be rescheduled. this bothered me a bit because if I didn't call I would have left work and gotten there only to be rescheduled. Fortunately I called ahead so that was avoided. I was able to reschedule for that same week which was very convenient. I got to my appointment 5 minutes early and signed in. At first glance the outside of the office is not very well kept. Its actually a home that was converted into an office. The waiting room is a bit small but it was not crowded. There was a bit of a wait because some patients walked in because it was the day before New Years and the office was going to be closed. I was one of the last patients to be seen. My wait time was not that long. I probably waited about 1/2 hour. I have waited much longer at other appointments. The nurse assistants were very apologetic about my wait and were all very sweet. This made my wait bearable. Once I got into the room Dr. Hewitt came right in and got down to business. We spent a good hour just discussing any issues I may have had, she was very thorough with her explanations and made me feel completely at ease. The office atmosphere is totally casual and she is too but the lady knows her stuff. I felt at home with Dr. Hewitt. She didn't miss a thing. I like that she sat down and listened to me and I never felt rushed. I have been to other Dr appointments where I felt like I was an inconvenience. I was even able to bring in lab results I had gotten a month before to her and she was happy to go over them with me and addressed all my concerns. Thank Goodness I have no major medical issues but if I did I would feel comfortable with Dr. Hewitt as my physician. I look forward to my follow up appointments and recommend Dr. Hewitt for sure.