I called ahead and they gave me an appointment for 10 min later! Fatima at the front desk was…read morefriendly, sweet and efficient, Irenice The LMRT was welcoming, personable and excellent at giving injections!! (Didn't feel a thing!) Guillermo, the NP was professional, easy going and friendly, did an excellent history and examination and discussed all of the options thoroughly for my treatment. Would very highly recommend this Urgent Care!

Today I went to get an IV. I wanted to use the app rewards (that they previously told me to sign up…read morefor and that they advertise all over the office). But because I was on an old membership system (that they haven't transitioned over and reconciled with their new system) then they informed me even if they could add my membership to the new system that if you have membership you CANNOT use the app rewards because that would be too much of a discount. They then asked if I wanted to cancel my current membership to be on their new system and I'd have to pay my membership cost again even though I already paid this month. As I don't think it's my job to switch my membership over when they changed systems I told them I'd wait until they could do it themselves. After all this I still decided to get an IV because I've been feeling under the weather. Usually they do the iv insertion in the relaxing iv rooms but today they brought me into a back room. When I told the girl my preferred arm she gasped and said your veins are so tiny. She then requested to use the other arm because she couldn't find the vein in my preferred arm. She then stabbed my arm and missed the vein. She tried to wiggle the needle around in my arm (it feels as awful as it sounds) and then said oh nope this one won't take. I then politely told her I was done and wanted to leave. She didn't nor see me experience or capable of finding my veins ... which was not reassuring. I do have small veins but I've never had an issue like this before. On top of feeling sick I wasted time figuring out their new system only for them to be unable and unqualified to give me an IV. I would not recommend going here and plan to cancel my membership. The last thing you need when you are sick is a sore arm from a failed IV

I feel so lucky to be under the care of Dr. Lisa Ehrlich. She is friendly, personable and…read moreprobably one of the most capable physicians anywhere. During my annual physical, we reviewed all aspects of my health and the care she has provided me over the past year. At my request, she also detailed things for me to personally improve on in the future such as diet and exercise. I asked her many questions about the many vaccines available and she shared with me her knowledge and experience. It is never easy dealing with insurance companies and the costs of medications but I always feel like she, her nurse and her office staff are working for me even when I am not in the office. I had to reschedule my appt at the last minute and her office staff were very understanding. Kay, one of the administrative people is the kindest person I have ever met working in any doctor's office.

This review is solely for the My Family Doctor practice and Dr. Fanny Ramirez and her staff. I…read morerecently brought my mom to see Dr. Ramirez and we loved the entire experience. My mom recently changed pcps because her old one did not take the time to hear her concerns and did not have a good bedside manner at all, and Dr. Ramirez was such a pleasant surprise! The location isn't the most convenient being that it's downtown but with garage parking and street parking, it's not all that bad. My mom had an 8:30 appointment and when we arrived, we waited about 15 minutes filling out new patient paperwork etc. They have a decent sized lobby with a tv and magazines to look over while waiting. Once they took us back, the med assistant was a doll. She was very courteous and patient with my mom. My mom uses a walker and they did not rush her at all, they let her go at her own pace. Once we were taken into the exam room, a med student went in and asked us a few questions. He was really nice and asked my mom thorough questions. When Dr. Ramirez came in, she was cheerful and listened to all of my mom's concerns. Due to type of insurance my mom has, there was a big confusion as to which provider she can see and Dr. Ramirez was so sweet and apologized for the mess that we've been dealing with. Although it was no fault of her own, thanks to the so called insurance companies, she pointed us in the right direction so that hopefully we can get everything situated regarding my mother's care. She has an excellent bedside manner! The whole visit took about an hour and a half (including time taken for blood work) and the doctor took her time with my mom and again, was so patient with us. I believe there are 3 other doctors in the practice and if your doctor is not available, they told us that you can also see the nurse practitioner. The whole visit went really well, we were both pleasantly surprised. And! They called me 4 days after her appointment to go over blood work results for my mom. The nurse that called me was very informative and went over each result with me point by point (something that none of her doctors have EVER done) and made sure to clarify any questions that I had. That was awesome. I really do hope that my mom can continue to see Dr. Ramirez. Everything went well for the initial visit. The practice surprised us in the best way, I just hope my mom found her new doctor. 4 stars!

I've brought my mother here at least once a month for the past year. Each morning they would draw…read moretubes and tubes of blood for "testing". Turns out she has had pancreatic cancer that has been growing for the past year and a half! It has spread to her liver and is now at stage 4. All the research I have done stated pancreatic cancer should've been detected with blood work. I guess all she was doing there each time I brought her was donating...

I have been under the care of Dr. Zeeshan Iqbal Shaikh for over a decade, and his expertise across…read moreinternal medicine, neurology, psychiatry, pathology, and metabolic disorders is truly exceptional. He brings vast experience in urgent care and emergency medicine, and even minor surgical procedures are handled with precision and care .I recently benefited from one myself. Dr. Shaikh is professional, compassionate, and attentive to patients of all ages and backgrounds, including children and the elderly. His multilingual skills and collaborative approach make him an outstanding physician who consistently goes above and beyond for his patients.

Waited over 30 minutes to be told that they don't do children immunizations and that they only do…read moreit for adults only. If you don't do it, take it off your website. I've attached a screenshot of the website. This isn't the only problem I've had with this clinic. I've been here multiple times and the doctors don't have good bedside manners. Also, they prescribed me something that would have harmed my baby when I was pregnant. I never took the meds and went to a different doctor. I've only gone here when I really needed to see someone on the fly. Will probably be my last time going here.

I love everything about Dr. Whites practice and it's team members. I love Dr. Linzi too, she's…read moreawesome! They truly care and have a good demeanor and the best part is it's not one of those offices where you sit for hours to actually see the doctor, never more than a 15 min wait MAX! I highly recommend!!!

My employer switched my insurance from United to Blue Cross which was no longer accepted by Daniela…read moreWhite. I asked for a prescription refill because wait times to see a new psychiatrist can be long. I was refused and asked to pay $150 for an appointment just to get a refill. I am not on any controlled substances and have been on the same medication for years. They just needed to "monitor" me $$$. I would suggest going to a psychiatrist office that actually cares about their patients. Also, I'm a State of Texas employee so my insurance is generally accepted at most places.

I had an amazing experience as a walk in for urgent care. the doctor did not rush me at all and did…read morea very thorough checkup and consult. I will be making him my new primary care physician and referring my father here as well! the inside of clinic is also very pretty with greenery.

This facility sets the bar when it comes to primary and urgent care. I've honestly never received…read moresuch personalized care! The PCP's knowledge concatenated with his bedside manner is off the charts. I've decided to make him my PCP. I was in excruciating pain and he was very understanding and patient. I can't verbalize my appreciation appropriately!

Do Not I Repeat Do Not Come Here!!!!!!!!!!!!!!!!Appointment was for 2pm we were not seen until…read more3:30pm. By 3:50 we are in the room STILL waiting on the doctor. The staff didn't tell us they were running behind and didn't care. Unprofessionalism at its finest!!!!!!!! Do not come here unless you know them personally "older Hispanics" they showed favoritism and allowed them to go in front of us. WTH. When questioned she didn't even open the glass to communicate SMDH Go somewhere else for better service, care and treatment. You have been warned.

Dr. De Leon was amazing. She was very professional and extremely friendly! I came in for a routine…read morephysical and was in and out in no time. I recommend this clinic to everyone!! 10/10 experience!

was able to get same day appointment for respiratory issue. everyone was so nice and welcoming and…read morehelpful. place is very clean. Jessel Garcia was my provider and was able to quickly understand the issues and walked me through it. I felt she took her time with me. Highly recommend!

went today cause i had a wicked hangover i thought i was dying but the staff was sooooo nice and…read moresweet they are adorable and i feel like a 1,000,0000 bucks they took care of me even tho i HATE NEEDLES the man that did all the needles was so sweet and did his best even tho im dramatic but anyways amazing staff will come back if i end up dying again ! also the manager was super cool same with the front desk lady