What I really like about this Company is the Integrity and quality of service as well as friendly…read morehelpful staff and the quick in and out service. I was surprised to find out how many great services they provide to Businesses and individuals in our community!

I would give them a 2, it was a really negative experience. I went here for a JOB interview urine…read moreanalysis. From the time I walked in the door, it was way formal. Like bieng in a treatment facility. They treated me quite, like a patient which I didn't appreciate. It's urine, your not a nurse. Anyway, I submitted a sample and the lady said she was having g problems with temperature. I said, well yea, you sit there and pee, with a door open, a women watching you, it takes longer and it gets colder? I do t know. She zapped it with her gun and it was 94 degrees . She then thought she would tell me what to do!!! She said you need to stay here until you can pee again! SHE ACTUALLY SAID SHE WAS GOING TO WATCH ME. I was taken back. I said , no your not. I walked out and told her she was way out of line. Go to everett clinic. These people have to act like they are in a hospital so they don't feel like losers. Pee collectors. Truth hurts

They do okay. However central referral department is a joke! You have to chase down your referralread more

Whoever is answering the phones at Skagit Regional Health Gastroenterology could use serious…read moretraining in basic customer service. Our first conversation started with the staff member asking if I had a referral. When I asked if I needed one, she responded, "That's not what I asked you," immediately setting a hostile tone. She then repeatedly talked over me, cut me off mid-sentence, and responded in a condescending manner. Although I became frustrated and told her she needed to be nice because I am the customer, her response was to hang up on me. That kind of behavior is unprofessional and unacceptable in any business, but especially in a medical setting where patients are often already anxious or frustrated when calling in. I was simply trying to schedule an appointment in the Smokey Point office, and instead I was treated with complete disrespect. Patients deserve to be heard and treated with courtesy, not hostility. To management: Please address this issue. Front desk and phone staff represent your entire organization, and if this type of behavior is allowed to continue, it will drive patients away. A medical facility should be a place where compassion and professionalism are the standard at every level of care.

Went in on a Saturday morning for annual blood test. I hate needles and put this off for 3 months!…read moreIt was a self-check kiosk and there were about 7 people in front of me. By the time I checked in, they were ready for me. The tech that got me was AMAZING. I dread the test because they can never find my vein and when they do, it takes an extremely long time. The tech, I think her name was Catherine, got the vein the first time, drew the blood and I was done in minutes. She was amazing and the best I ever had. I wouldn't have put it off for so long if I knew it would be this easy!!

Evergreen Laboratory Services uses billing practices from the 1970's. They will not provide summary…read morestatements of services, only statements for each visit, so be very careful if you make the mistake of having lab workups done on different days for different doctors. They will send you to Collections for a small statement, even if you have paid several large ones in the meantime. As with many aspects of Evergreen, the Phlebotomists and Physicians are exceptional, but the administration and support is the worst I have ever experienced.

It was very easy to make an online appointment, upon arrives they were very kind, patient and…read moreunderstanding when dealing with a individual that is disabled and can be over bearing. If another issue arises that a drug test is needed we would return.

I called several times before driving 25 minutes to make sure I had their hours correct for an…read moreonboarding employer drug test. I arrived at 11:40 AM and was greeted with, they are closed until 1 because she had too many people already waiting. Their answering machine says they do them from 9-3 and are closed from 12-1 for lunch. I told her they should put that on the answering machine since I drove all that way. I left and went somewhere else who took me right away despite my 11:59 arrival and their lunch closure from 12-12:30.

Bruised and swollen vein. Phlebotomist needs retraining. No issues in the past. Maybe it was…read morejust an off day.

Quick check in process for bloodwork. There were a lot of people waiting and it looked like we…read moremight be there a while..but we were in and out in 15 minutes.

They are the worst! Did not address my symptoms at all. I came in with an extreme sore throat and…read moreaches and chills with a fever the night before. A woman came in and looked at my throat and said "it looks fine". She did not do a throat culture. She took my temperature and said it was normal. She basically dismissed everything I was telling her I was feeling. Then they were rude about getting me a note for work. I feel like it's not even a medical office. Worst bedside manner I've ever seen. Totally unprofessional. Never again and be warned!

The patient portal never worked for me, the doctor is excellent at being condescending…read more I'd say they were an example of the overworked health care system. But there wasn't other patiets when I went.

I was seen quickly. The care provider was courteous and efficient. He provided answers to my…read moreconcerns and treatment was implemented quickly. I would definitely Recommend this clinic.

We've had to go a few times past few weeks and they are always helpful and great to work withread more

I came here for MCI image and waited Two hours I was here it was only took 20 mins to do my MCI…read moremy appointment I came on time. My appointment was at noon. I didn't leave until 2:15 PM. I would not recommend this place.

I had an appt with them on 5/20 and they called the day before and said they over booked that time…read moreso I reschedule for 6/3 in the afternoon and then I get a call again on 5/20 and said that they have to reschedule my appt again because of over booking. i can understand once but twice not acceptable. make me think that they do not know how to schedule appts. I would never use this place again. by customer services all the way around and when I asked for a Manger there was no manager on site. how convent is that.