What I really like about this Company is the Integrity and quality of service as well as friendly…read morehelpful staff and the quick in and out service. I was surprised to find out how many great services they provide to Businesses and individuals in our community!

I would give them a 2, it was a really negative experience. I went here for a JOB interview urine…read moreanalysis. From the time I walked in the door, it was way formal. Like bieng in a treatment facility. They treated me quite, like a patient which I didn't appreciate. It's urine, your not a nurse. Anyway, I submitted a sample and the lady said she was having g problems with temperature. I said, well yea, you sit there and pee, with a door open, a women watching you, it takes longer and it gets colder? I do t know. She zapped it with her gun and it was 94 degrees . She then thought she would tell me what to do!!! She said you need to stay here until you can pee again! SHE ACTUALLY SAID SHE WAS GOING TO WATCH ME. I was taken back. I said , no your not. I walked out and told her she was way out of line. Go to everett clinic. These people have to act like they are in a hospital so they don't feel like losers. Pee collectors. Truth hurts

Over all a great bunch of Doc's and Staff .All my nee d's and care have always been greatread more

Whoever is answering the phones at Skagit Regional Health Gastroenterology could use serious…read moretraining in basic customer service. Our first conversation started with the staff member asking if I had a referral. When I asked if I needed one, she responded, "That's not what I asked you," immediately setting a hostile tone. She then repeatedly talked over me, cut me off mid-sentence, and responded in a condescending manner. Although I became frustrated and told her she needed to be nice because I am the customer, her response was to hang up on me. That kind of behavior is unprofessional and unacceptable in any business, but especially in a medical setting where patients are often already anxious or frustrated when calling in. I was simply trying to schedule an appointment in the Smokey Point office, and instead I was treated with complete disrespect. Patients deserve to be heard and treated with courtesy, not hostility. To management: Please address this issue. Front desk and phone staff represent your entire organization, and if this type of behavior is allowed to continue, it will drive patients away. A medical facility should be a place where compassion and professionalism are the standard at every level of care.

Evergreen Laboratory Services uses billing practices from the 1970's. They will not provide summary…read morestatements of services, only statements for each visit, so be very careful if you make the mistake of having lab workups done on different days for different doctors. They will send you to Collections for a small statement, even if you have paid several large ones in the meantime. As with many aspects of Evergreen, the Phlebotomists and Physicians are exceptional, but the administration and support is the worst I have ever experienced.

Best phlebotomist ever! Quick in and out during the week and my labs were done same day!read more

So refreshing to find a test lab that takes appointments and keeps them. They also answer the…read morephone! Yes, this should be standard for any business, but that hasn't been my experience with other test labs in my area. The staff was also friendly, courteous, and professional. All in all, a great experience for what can be a nerve-wracking process.

Website says that this place (9AM- 3:30PM) was open. Web…read moresite also say that the scheduling online is unavailable. I called to confirm and got their voice mail. So, I decided to skip my lunch break, head over which is out of my way to take a test for another job offer. Got there and the sign was closed with a clock that says to come back at 2PM. There was a person there, on her phone with her back turned to the window. This tells me all I need to know about how lazy this facility is. The audacity to not acknowledge someone at the door and explain " yeah sorry we are closed for X, Y and Z. OR better yet post it on your website OR on the door. PATHETCI. A complete waste of my time. This person is on the clock and should be fired.

Bruised and swollen vein. Phlebotomist needs retraining. No issues in the past. Maybe it was…read morejust an off day.

Quick check in process for bloodwork. There were a lot of people waiting and it looked like we…read moremight be there a while..but we were in and out in 15 minutes.

The patient portal never worked for me, the doctor is excellent at being condescending…read more I'd say they were an example of the overworked health care system. But there wasn't other patiets when I went.

I went to appointment here, I was early but they let me in…read more I entered and filled out several forms on paper; which is inconvenient as most offices now use online forms. When the nurse entered, they did a cursory exam of the pertinent areas to start my service and then she began asking intrusive personal questions such as "you don't like to drink water?" and "what did you eat today?" (paraphrasing), which has not been standard in the other places that I've gotten the same treatment at and is frankly none of their business. She was then unable to complete the treatment which shows her incompetence and inability to focus on the task at hand since she was apparently distracted by asking me questions about my personal life, which she shouldn't have been. The manager then insisted that I had "lost nothing" which is untrue as it was an uncomfortable invasion of my privacy and a waste of my time.

We've had to go a few times past few weeks and they are always helpful and great to work withread more

Both my husband and I have been there several times for different concerns and received very good,…read morecompassionate care. Yes, there is sometimes a wait but they've gone out of their way to handle things -- from the front desk, to the nursing staff, to the PAs. So glad they are there for us. Rob Swan is amazing.

I came here for MCI image and waited Two hours I was here it was only took 20 mins to do my MCI…read moremy appointment I came on time. My appointment was at noon. I didn't leave until 2:15 PM. I would not recommend this place.

They never answer the phone and if you are a new patient they aren't going to schedule you at all…read more I've been on hold for ages every time. Their office is probably the worst ever.