The lobby was full when I checked in early for my 11:30 appointment. My hope was I would be done…read morewithin 30 minutes. Instead, I sat in the lobby waiting to be called for an entire hour. This delay is unacceptable. The employee who finally helped me was very kind & apologetic. They're short staffed. Since I used to work in a small lab, I know how awful callouts can make the workload. I feel for the sole employee. She gets 5 stars for courtesy & ease of blood draw. Management gets 1-2 stars for not covering their employees better!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Nobody wants to get their blood drawn, but this is a really efficient operation. You can fill out…read moreinformation in advance and then get called when they are ready for you. When they are ready, they verify you and then take you into a back room. The technician who worked on me was great, you can see he had a lot of experience. I was in an out quickly, with the results the next day. Overall, I was very pleased.

This was my first time in this newer location and it was great! Easy to find & plenty of parking…read more I had an appt. & had entered my new ins. info online when I made the appt. So when i arrived the kiosk check in process was very easy and fast. I love the woman phlebotomist b/c she was so friendly/caring/considerate & very skilled b/c it was painless while 5 tubes were filled!

I brought a family member here recently to have blood drawn and the experience was excellent! The…read morephlebotomist kept the area very clean and tidy, was professional and kind, and did a great job with the blood draw. She even showed my family member the labels on the vials to make sure they had the correct information, which I was very appreciative of! I will return here if I need blood work in the future and I recommend others go here for your lab work. Thank you!

The website says walk-ins are welcome, but when I checked in, I had to make an appointment for 2…read moredays later. One of the women in the lab said to disregard that and to just come on in. Then, there seemed to be a whole lot of confusion about how to read the order and a lot of back and forth between the two lab techs to the point that I thought maybe I should leave. The younger one took over and did a blood draw. Now it's been over 24 hours and the results have not been sent to my PCP. Seems pretty disorganized. I will search out another lab in the future.

The nurses themselves have been great, but the reduction in human interaction by phone has led to…read moreproblems. Basically difficult communication. Unable to complete online request. Later could not enter birth date in order to see confirmation. As ai takes over from human interaction this is bound to get worse.

I had an appointment today between 4-8pm. I set it up and it was confirmed because I got a…read moreconfirmation text. We changed plans so I can see a provider within the ridiculous 4 hour window. Two hours in I went to the link in the text that said to check in. I clicked on the link and within the message and entered my birthdate and it said appointment cancelled! Imm DID NOT cancel the appointment. It looked like they did and just didn't tell me. I called and talked to a person there and they had the gaul to tell me it looks like your appointment was nit completed. What???? I have the confirm email from them! Then he said it looks like we have an appointment for tomorrow maybe... Maybe??? This company is ridiculous and poorly managed. They are treating sick people!!! Completely unacceptable! Don't waste your time with them.

Now that we are almost 2 years into pandemic!! You'd think covid testing would be easier / easily…read moreavailable. But with omicron and winter weather and everyone traveling! Covid tests are so hard to get into. I came here yesterday after looking for testing appointments everywhere! I'm not sick or have any symptoms. But may have been exposed by someone at the gym! Crazy. The hardest part about this place was getting an appointment online. Well almost anywhere in North west, North east Washington/ king county right now anyways. Once I managed to secure my appointment, it was easy. It's not a drive up, you have to park, walk outside, check in and get a self swab! But, appointment only. They were turning away people that showed up without appointments! Like I said, the hardest part was getting an appointment. My time here took less than 5 minutes after I got out of my car including check in, getting the swab, doing the self swab, handing it back and walking out. Super easy and convenient! Appointments only. They will and are turning people away without appointments. Results available after a couple of days.

Brilliant! My mom is an invalid and having a phlebotomist come to the house is invaluable. My mom…read morehas difficult veins that even at a hospital they struggle to find, but Yosmara got it on the first try. Professional, respectful and accepts venmo. Just perfect.

Excelente care! I had a great painless experience with no wait. I would highly recommend her…read morebusiness. Laz

This is where I go for my primary care doctor. I also sometimes pick up prescriptions and get labs…read moredone here. The parking lot usually is pretty full, but I've never seen it completely full. And none of the spots are a very far walk from the door. There are plenty of handicap spots and a few spots reserved just for the pharmacy. I am disappointed that all dermatology moved from here to the Everett building. I used to also come here to see my dermatologist. I like all the doctors that I have seen here. They don't run behind a lot. If they are running behind, there is a board that indicates that. I feel well taken care of here. There are a lot of people on the first floor to help you. There is usually someone at a desk near the self check in and there are also people you can talk to that have computers to access your info. There is never a long wait time to talk to them.

I've only had good experiences here; I've seen many different providers for different reasons. The…read morestaff is friendly and helpful, the quality of care is great and I've had helpful questions answered during all of my different doctor visits. I highly recommend!!

Angel was very helpful in scheduling the first consultation. He explained how the program worked…read moreand answered all my questions.

Dr Wagnen, your videos are really informative and motivational but I wish you still treated…read morepatients yourself. My personal experience with Dr. Amy Harding was extremely disappointing after being so hopeful. The receptionist that scheduled my appointment said that even though you don't see patients, all providers work together to solve complex patient situations. My appointment with Amy was shorter than told and she was extremely dismissive and told me to buy a book and read it and join a facebook support group. No treatment plan, no critical thinking about my symptoms and how I feel super ill every day. Hundreds of dollars wasted and for a practice that's supposed to have a high success rate (your receptionist told me 80%). When I asked if I could see another provider to get a second opinion I was told changing providers was not allowed and I had to stick with Amy. Expect now all of a sudden she knew exactly what I had and I have to purchase a treatment plan and spend thousand dollars to buy a bundle deal as opposed to buying for each visit like I was previously told. Seems like this place is run more like a big business scam and not a not a compassionate healthcare facility that wants to heal patients so they don't have to continue coming back and spending money. My opinion to anyone considering this practice is to save yourself time and money and find another specialist.