For about 2 months, I had the privilege to help the CNAs at Woods and was able to see the campus on…read morethe weekends. Although there were some unpleasant moments there, I loved seeing the rest of the facility and visiting the refreshments corner of the dining room. It would have been beneficial for us to do be able to work in other areas, but I guess I should have picked a better school. If you're an employee here (one of our students is a med tech here), you're free to use the swimming pool, and meals are discounted. I think for a normal person, it's around $9. It is made to order, so it looks pretty fresh. Next to it is the bird sanctuary, and a block or two away is there woodwork shop, although I personally never saw it. They have residential and assisted living surround the cafeteria, and across from the Woods side is the memory care unit, which we did not enter. It has a peaceful vibe to it and is nice to walk around. Definitely get a tour of the place with someone, so you can see everything.

A few weeks ago I called to ask for an appointment for a tour…read more A friend of mine, who is acquainted with the business said that I should have "just dropped-in" but that may not have been convenient for the guide giving the tour. The employee that answered my call, is the same person that got such wonderful praise on yelp. So, of course I thought this should go smoothly. Instead she offered to send (message, images) via email. Still not showing, nor anything in my message center. I'm sure I did something wrong, so I'll make another call to see if she's not too busy to give me a tour. Then I'll be more willing to offer an opinion about this business.

I recently had the pleasure of working with Emily and Melody, the Sales Directors at Park View…read morePlace Assisted Living, and I cannot express enough how truly wonderful they are. Their compassion, kindness, and gentle approach shines through in everything they do. When they tours families considering a move into the community, they listen with genuine care and make what can often be a difficult decision feel comforting and reassuring. Their ability to connect with people and guide them with patience and empathy is extraordinary. I also want to acknowledge LeAnne, the Executive Director of Park View Place. She is an outstanding leader--hands-on, approachable, and deeply empathetic. LeAnne oversees the community with a warmth and dedication that makes residents and families feel like they are in the very best hands. Together, they create an environment that is welcoming, supportive, and truly centered on the well-being of every resident. Park View Place Assisted Living is lucky to have such passionate and caring leaders, and any family would be fortunate to choose this wonderful community.

I had a very disappointing experience at Parkview Place Assisted Living & Memory Care in Covina…read more While on shift, I witnessed extremely unprofessional behavior from a nurse on the memory care unit. She loudly used profanity What was most concerning is that the administrator was present and did nothing to correct or address the behavior. In a healthcare setting, especially one caring for vulnerable memory care residents, professionalism, respect, and accountability are essential. Unfortunately, none of that was demonstrated. This experience raised serious concerns about staff culture, leadership, and how issues are handled internally. Based on what I witnessed, I would not recommend this facility and will not be returning.

Merrill Gardens at Rancho Cucamonga is a wonderful place for seniors to enjoy their golden years…read more Their staff is very friendly and the location is close to stores and places to eat. The apartments are very spacious with balconies and some with beautiful mountain views.

This property is absolute STUNNING! The staff, amenities and activities are exceptional. Deborah…read moreand Suzette were professional, friendly and knowledgeable. Overall a great senior community in the Rancho Cucamonga area.

They can be trusted to take good care of your loved ones. Xxxxxx. Xxxxxxxxxxxxx xxxxread more

My mother, who has dementia and is quite difficult, lives at The Terraces now. Her room is clean…read moreand has a lot of natural light. The staff, the nurse, and the sales director are all easy to contact and are very helpful. I am quite confident that my Mom is getting great care and is safe. She enjoys the daily activities and participates in them. They are a necessary diversion for her. The staff at The Terraces has made this a seamless transition for my Mom as she acclimates to her new surroundings. Thank you.

I am not a resident here and am writing my review from the perspective of a visitor…read more I have dear friends who live here and I must say how lovely it is to visit the community. The grounds are well kept and everyone from the landscapers, the cleaners, to the medical personnel walking to and from are always so pleasant. They, as well as other residents, always seem to take a moment and give a friendly hello. From what I hear, the services provided by the Gardens fit the desires of our friends who reside here. Another wonderful plus is that the Gardens is a pet friendly community! It is certainly one of the friendliest, loveliest, all-inclusive retirement communities I have visited and they truly deserve their top ratings.

It was wonderful! Utopian in some ways, depending on what you are seeking. Mostly well educated…read moreinhabitants who oversee the day to day operations by commitee are friendly, well informed and inclusive. Surroundings lush because of exotic gardens and meeting places under enormous trees but climate is hotter than I would have liked. Poor air quality the day I visited due to thick smog. The food was adequate but not inspired.

Just wanted to recognize Eric the maintenance man for Oakmont Senior Living in Upland,, He alway…read moregoes above and beyond..very caring and kind and does his job with a smile

My Brother had a stroke six months ago, we had him in two different assisted living homes. I am…read morepleased to say we finally found a place that from the minute we were welcomed it has exceeded all of our expectations. Reviews can only give you a snap shot of experiences. In the case of Oakmount of San Antonio Heights. We did the tour that really brought the Staff, Patients and facility into a light of excellence. The treatment that my Brother is receiving is far superior than the homes he was at. When he pushes his alarm they are there with smiles and concern in a way unmatched by other homes. The communication and knowledge of the staff from the receptionist, environmental Sys, Nurses, Kitchen staff, Grounds Keepers, and especially there highly qualified Maintenance staff who are incredibly prompt as was the case with Eric. We had just started moving in and i was extremely busy coordinating the move, when this young man offered to assist me with a TV that was coming the next day. And to my amazement he was there and had it hung in record time. Now i am a retired Engineer from three different hospitals and we couldn't have done that. So kudos to the Management for hiring well trained eager staff. The bottom line is check this place out and save time and protect your loved ones. Amazing Facility and staff. Brian Mullenix.

Health and Wellness Director Soven San is the highlight of my mom's stay in Walnut Valley Senior…read moreLiving. Entrusting the care of a parent to a senior living community is an emotional journey, but Soven made our transition seamless and comforting. From day one, she took the time to understand my mom's unique medical history, daily routines, and personal preferences. Her deep health and wellness expertise is matched only by her incredible emotional intelligence and warmth. Soven treats my mom with the highest level of dignity, never making her feel like just another room number. Whenever a health concern or medication adjustment arises, I receive a proactive, transparent, and deeply compassionate phone call. Knowing that such a vigilant and capable leader is steering the wellness department gives our family invaluable peace of mind. Soven has cultivated a caregiving team that mirrors her own high standards, patience, and gentle touch. Because of her proactive wellness programs, my mom is more active, social, and vibrant than she has been in years. Soven doesn't just manage health and wellness care; she actively champions the quality of life and happiness of every senior under her watch. We are profoundly grateful for her dedication and truly consider her a blessing to our family.

My grandpa stayed at this senior living facility for just over a year, and from the warm welcome…read moreevery time we came to visit my grandpa to all of the professional, attentive and compassionate staff who work here, we are genuinely grateful for the exceptional care my grandpa received. In particular, I want to mention Christina, the Executive Director, Sam and Josie, a couple of very sweet staff members who always took the time to make sure my grandpa had enough to eat, and Mauricio, the very kind and caring maintenance director who was always willing to lend a helping hand. Christina also consistently went above and beyond, including helping us secure an adjustable hospital bed for my grandpa and visiting him several times in his final days to express her genuine sadness. The facility is well-maintained and well-run, and I would recommend it to anyone seeking quality senior care.

Our family so appreciates the loving and caring staff, at Claremont Manor, for taking excellent…read morecare of our dear 91 year old mother. Especially everyone at Summer House, we just can't say enough! It has been almost four years and we have such peace knowing that mom is safe and gently cared for. Everyone treats her as if she is part of their family.

My wife & I were living peacefully in a senior living facility in Altadena before the devastating…read morefire in January, 2025. We had the good fortune to be evacuated to Claremont Manor. Claremont Manor is a special place which has the benefit of providing almost every kind of senior care & housing you could imagine. It is staffed by administrators who are friendly, caring and approachable. They and the auxiliary staff make our stay here happy and enjoyable. So much so that they made us feel more like friends than residents. The Manor offers great food, beautiful surroundings, interesting events, fun parties and outings to restaurants, shopping, museums& other places of interest near & far. In short, Claremont Manor is a wonderful place to live.

Five (5) years ago, our family made the decision for our mother to reside at Bayshire Senior Living…read moreand it turned out to be an excellent choice. Mom enjoyed the activities and raved about the meals she received daily by a highly competent and caring staff. Her room was immaculately maintained by housekeeping and maintenance was always helpful and attentive when she needed assistance. The nurses were special in delivering her medication twice daily. We would gladly recommend this excellent facility to house your loved ones. J & D Ruiz

A wonderful experience from start to finish. We were being…read morepressured by the hospital to find quick placement for a family member. We called and visited so many facilities. Bayshire was the shining star. Laura and Chris our contact people were so kind, understanding and helpful. They guided us through the process. The facility was beautiful and clean. The staff was kind and supportive. It proved to be the perfect place for the healing and the rest our family member needed. We are forever grateful.

Go to Leah for information on availability and a tour of the place. She is knowledgeable on all the…read morequestions you might have for your loved one. The ambiance is welcomIng and kind. It also is beautifully decorated. I put my mom in here and the daily meals in the restaurant are delicious. She made friends quickly joining the daily activities. She also needed some care and check ins and they were on time and did them with care and smiles. They had a salon where she could get her hair washed and done weekly. They are there to make your loved one's life happier, funner and easier. They work with your loved ones needs. Just let them know. I am putting in an aunt now. She went on a tour and now can hardly wait to get in. I really recommend this place for your loved ones looking for a place.

I am beyond furious with the Regency Grand at West Covina…read more My mother-in-law lived there for 15 years. Fifteen years. She and my father-in-law spent six of those years together in the same assisted living apartment. The staff and management knew them well. We believed she was part of a community. We trusted that she was cared for. After my father-in-law passed in 2017, everything changed. With new ownership and management came a noticeable decline -- fewer gatherings, fewer thoughtful touches, and a clear shift away from the residents who had built that community. The warmth disappeared. The effort disappeared. The food declined significantly. We dined with her often and eventually began taking her out because meals there were so poor. Over the past year, she lost 35-40 pounds. She was not able to tell us about the food because she had a stroke many years before and could not speak. We later learned she wasn't eating -- and no one alerted us. No one noticed. Or if they did, they failed to act. That is inexcusable. After 15 years in the same apartment, her unit was never properly updated. The carpet was filthy. The bathroom cabinetry was falling apart. The space looked worn down and neglected. For two years, we were repeatedly told renovations were coming. They never happened. Then, after Christmas, she became ill and passed away 20 days later. She spent her final three days on hospice in the very place she had called home for a decade and a half. In those last days, only three staff or management members came to see her. Three. After 15 years. We did hear one staff member comment that she was sad she would no longer get clothes from my MIL (who was always very generous). After her passing, there was no card from the Regency management. No condolences. No acknowledgment to my husband, who had just lost his mother. They once posted notices honoring residents who passed. This time -- nothing. We did everything we could to give her a life filled with dignity and love. We trusted Regency to do the same within their walls. They did not. This is more than disappointment. It is heartbreak -- and a profound sense of betrayal.