Shelby was amazing from beginning to end, and her staff was great. She came over in advance of my…read moreevent to assess the parking situation, and was there on the night of the party too. November 15th was the rainiest party date imaginable, but despite the storm the valets were efficient, kind and helpful. My party was successful because they made it easier for my guests to attend. I look forward to using Posh Valet service in the future, and can't recommend the company highly enough.

Ridiculous service. They were supposed to be there at 9:30am to setup for an event and they were…read moreover an hour late and we were left in limbo. It was for a repeat client, so we asked for some sort of refund to make things right. I had to chase for multiple days and we were told Shelby would work on a refund, and out of nowhere days later, she totally back peddled and said the service "wasn't horrible" and didn't deserve a refund. Beware.

A little pricey to park, but is worth it for the safety and security of the parking structure…read more Super close to everything and easy to find

I had a great displeasure of parking in the West Garage (Lot W) on Chick Hearn Court for a concert…read morelast night. They charged me $44 when I pulled into the parking lot. They didn't provide any kind of receipt or ticket or tell me I would need one to get out. When I went to leave, they wouldn't let me exit the garage without paying another $44. I tried explaining that the person didn't give me a ticket when I entered, but they refused to believe me. Now I have to deal with the parking office to try to get a refund for the second charge, but there's no guarantee I will get my money back. I will simultaneously be disputing the second charge with my credit card company. I will not be attending another concert at crypto.com just because of this nightmare.

Park here at your own risk!!…read more I parked here in self park and ate at Javier's. When I came out my car was blocked in as somebody parked behind me. When I tried to talk to valet, and later the front desk for parking, they had no solution. Their best answer was to wait an hour and a half for a tow truck. When I explained my wife was pregnant and we really needed a better solution (e.g. a gurney that many downtown parking lots use for this situation) they told me they didn't have that option. I tried to talk to the manager who hid from my calls for 30 minutes and when I finally did get in touch he said it was my fault since "I parked too far forward to allow somebody to park behind me." At that point it seemed insulting and almost comedic. I am posting the chat where the manager blamed me for parking too far forward as proof.

Parking rates can improve also don't have employees collecting parking fairs for themselves at the…read moreexit. Paid through the number on the ticket you can text to pay after entering my card information and submitting payment. I was met with an error message assuming the payment didn't go through when I head to the exit and an employee came up to me looked at the price on the screen, which was $70 and then said $40 Zelle, cash app or Apple Pay. Paid the $40 instead of the 70 and thought wow what a great deal I checked my bank account and the $70 did go through I then contacted the office told him about what happened manager told me to wait until the payment of the $70 went through and said if it does will give you your $40 back. Sent him a screenshot of the transaction when it finally processed said he will get back to me and never did. Update: was resolved.

Very satisfied with this place. Was coming to the staples center for a game but didn't want to park…read moreat their lots- just too expensive. Found this place. They have large signs to follow immediately off the freeway. So easy. It's $7 flat rate if you enter after 6pm. The first two floors of the garage are reserved parking. But we had no trouble finding a spot higher up. It's maybe a 15 minute walk to the center but very safe, as you are walking with other fans. I felt comfortable leaving my car here. The place is monitored and well lit. We had a hard time finding the elevators to get back in. But my car was still there untouched! I'll be using this garage every time I come downtown

Terrible rip off on parking ! $19.50 for 45 minutes. Nothing was posted, so a big shock when we…read moreleft !!! We will find other parking elsewhere and walk into the building next time.

False advertising of pricing. Automated tech is terrible. No customer support. Avoid!!read more

Automate Parking Inc. is located at S. Flower and Pico near the Los Angeles Convention Center,…read moreStaples Center, and LA Live area in Downtown Los Angeles. It's close by within a few blocks walking distance and is an open air uncovered parking lot. This is one of those nook n' cranny lots where getting cars in and out is like playing Tetris while in a can of Sardines. The parking attendant will guide you into a space like an air traffic controller. It's one of the cheaper lots, but prices do vary depending upon the day and the event, basically dictated by the marketplace's supply and demand. I went during a weekday daytime when there was a convention, industry trade show, not open to the public over at the Convention Center and parking in the main lot this is adjacent to was $10, where this one was $7. I know parking can sometimes be had for as cheap as $5 per day and as much as $20+ per day/night. The area is somewhat safe, but a bit sketchy during the day and at night it's your dice to roll. FYI - Fair Warning... Many outdoor parking lots are often magnets to scammers who pose as parking attendants and take your money to park, but don't work for the parking companies.. Be sure you feel confident, get a receipt and if the person looks a bit scuffy, homeless or sketchy question your decision to give your money and park. Also, never give your car keys, it's self parking not valet. It's an outdoor lot subject to the weather be it rain or heat, so know that going into the deal. It's an affordable alternative to parking closer or at the complexes, and with that it sometimes is also easier to get in and out of since it's a few blocks away from the clustered congestion of the venues.

This past Tuesday was my 2nd time parking in the Athena parking lot. The first time was for a…read moreLakers game and this time was for the Khalid concert (both at Staples Center). We arrived around 7:30 PM and there were still plenty of spaces in the lot. This lot is approximately a 5-7 minute walk from Staples Center and only $10, which is fairly reasonable compared to other lots priced at $15, $20, $30. When we returned to our car around 10:40 PM, the lot was decently lit and there were many other people heading back to their cars, so it felt pretty safe. I also appreciate that the parking spaces are a nice width and you don't feel too cramped when backing out of the spaces. Overall, I will definitely be parking here in the future and recommend checking this lot out if you need easy access to Staples Center, the Novo, and other surrounding areas!

Looking for day parking anywhere can be a challenge. For an event near the LA Convention center, we…read morewent with Athena parking. It's only 2 or 3 blocks away; they take card or cash. Arrive early!

Edgar and his team was absolutely wonderful at our event…read more We had an event with about 300 people at our company and needed a valet service to help with our guests. I was unsure of how many cars could fit in our parking lot, so I reached out to multiple valet services to get an estimate from each. Edgar was the only person who offered to come and take a look at our lot and really explain to me how his service worked, which took a lot of stress off, and offered his service at a very reasonable rate. For the entire month leading up to the party, Edgar and his team were prompt with their communication, (both over the phone and email), answered any and all questions I had. Edgar attended the first half-hour of the party to ensure everything ran smoothly. You can really tell his team enjoys working together; they were all so professional and ran their whole operation smoothly. I can't recommend Luxury Valet & Shuttle enough, and I hope to work with them for future events. A heartfelt thank you to Edgar, Abraham, Romina, and the entire team who made our night unforgettable! You guys are amazing! Hire them for your event, you won't regret it!

Recently, we dined at a restaurant that provided complimentary valet service through Luxury Valet…read moreand Shuttle. Upon arrival, the valet attendant parked our three cars. When we were ready to leave, we retrieved and drove our cars ourselves, as they had parked the cars right outside the restaurant. We left some tips to the valet attendant, Edgar, who was also the owner of Luxury Valet and Shuttle. He counted the money in front of us and became rude and started complaining about the amount we had tipped. We explained that was the only cash we had on us at the time, but he continued to complain. He then started speaking in Spanish in a hostile manner, apparently assuming that we would not understand him. However, my husband understands Spanish. I feel that, regardless of whether the valet service is complimentary, a service provider should never complain about the amount of a tip or pressure customers to give more. A tip is discretionary, and customers should not be made to feel uncomfortable because of the amount they give. On the other hand, the lady who actually parked our cars at arrival was extremely professional and courteous. She was even apologetic about the owner's behavior. A special shout-out to her for handling the situation so professionally.

If you are skeptical and questioning whether to go here, don't worry...it's a great spot! Great…read moreservice from Anthony and his team. He's quick to respond and very friendly and easy to work with. The spot gets busy with parking and moving the cars so definitely give them a little grace. Will be my go-to parking spot when frequenting BMO Stadium or the Coliseum.

Perfect parking, owner was very nice, service was great and car felt well taken care of. Highly…read morerecommend.

On Nov 17 Lakers game, I paid $10 for them. You have to leave your key to them. Cash only…read more There was no problem when I use this parking.

This is a review for their lot on Lake St. between 8th and 7th, in the MacArthur Park/Westlake…read moreneighborhood. Horribly disgusting and filthy! They charge $10/day (that goes for both weekends and weekdays) or $165/month and do the bare minimum for upkeep. The attendant just answers the phone "hello" so you don't even know who you're calling. A rinky-dink organization. The lot itself is full of cracks and potholes in the asphalt, and there's always MS-13 or other gang graffiti on the walls they don't paint over for days or even weeks. The cement blocks for each spot go every which way, some are vertical (yes!), some are horizontal, some are flush with the wall, others are a foot or more away from the wall... The lot is always littered with garbage either on the ground or on lampposts (drunks love to leave empty beer bottles there) or on the sidewalk entering this lot. They used to charge $135/month then raised it by $30 in one fell swoop! And it's not secure--there is no locked gate and the attendant is there from 8am to 6pm (often he doesn't show up until 9) and doesn't always turn on the lights at night. See enclosed photos. Monthly customers aren't assigned a spot so on weekends when there's an event in MacArthur Park the lot fills to capacity and you'll be screwed even though you paid. Oh and whenever production wants to reserve their lot they kick you out but WON' reimburse monthly customers for the days they lose! That's literal robbery. Whoever owns this company ought to be ashamed of themselves. They're running a scam and are no better than unscrupulous payday lenders.

2ndTALLEST BUILDING IN DTLA…read more Lots of different companies and firms in the building. Not sure why they call it the AON building. The building is ran by Shorestein Properties so you'll see them everywhere. They have valet in the building you can enter on Wilshire or 6th. Staff is incredibly kind and always have great customer service. You can text Shorestein Properties when you are ready to leave so by the time you get downstairs your car will be waiting. There's a nice glass walled lounge with a leather couch and a big screen tv to wait in until your car gets pulled up. They offer services like car wash, car maintenance, shoe shine, etc if you need it just let them know upon entering. Daily parking is $36, early bird is $16. I'm lucky work pays for my parking!!! Don't forget to tip. Also, it's connected to the monthly parking garage - carpeted walkway on LL2 to the parking structure. This is where you can see he shoe shine... And a mini flat screen tv for those getting their shoe shined. No security on 1st floor but when you take the elevator up to the Main Lounge here's security to get up to the other floors. Our LA office is located in the building - top 4 floors to be exact. Stunning views of LA, from my office I can actually see Long Beach when days are not hazy. Literally everything looks flatter than flat from my 57th floor view. They remodeled the floors and I must say... It's beautiful. Everything looks high-end!

This place is garbage. The parking situation is a complete scam. They tell you it's the Wells Fargo…read morebuilding and then charge you $4.05 for 3 minutes of parking. The lady running it was the rudest person I've ever dealt with. DONT PARK HERE!!!