Called numerous times. Tried to get information about a home they listed for sale and got no…read moreanswer. Even tried dialing #9 Emergency and they hung up twice. Lost me as a customer. And I feel sorry for the poor homeowner that used this company.

From the owner: Diamond Real Estate Group, Inc. welcomes you to the premier resource for all real estate…read moreinformation and services in Temecula Valley. We hope you enjoy your visit and explore everything our website has to offer, including real estate listings, information for Homebuyers and Homesellers, Property Management and more!

RENTER BEWARE!!!!If I could give this place 0 stars, I absolutely would. I was the first tenant to…read moremove into this complex, and I truly wish I had known that this is not a traditional rental community. From the beginning, there were issues. We were originally scheduled to move in at the start of December 2023, but were notified last minute that construction delays pushed our move-in back two weeks. We had already given notice to our previous landlord, so we had to scramble to extend our stay. We tried to be understanding since we had a newborn and didn't want added stress. At move-in, the property manager pointed out areas that needed touch-ups that we could expect corrected in our initial weeks but those fixes were never completed. About three months in, we started hearing noises in the walls. By month four, it became frequent enough that we contacted maintenance. We were told this was "normal" for a new build and that pest control was our responsibility. After escalating, their team came out--but instead of resolving the issue, they sealed the entry points and trapped a rodent in the wall. We were then stuck living with the smell of a dead animal for a week, with no response or help from management. Unfortunately, this wasn't a one-time issue. When the weather got colder, the rodents returned. Multiple neighbors reported the same problem, so this is clearly a property-wide issue. Other problems continued: * Routine maintenance issues (lights, vents, etc.) were consistently labeled as "tenant responsibility" * Amenities were delayed far beyond promised timelines * Construction would begin working before the Menifee noise ordinance (we expected noise but not at 6 am) * The front gate frequently malfunctioned in the initial months, sometimes preventing entry/exit * It took months to receive a second garage remote and it was only prioritized after they flagged something for us to complete * Solar panel activation was also delayed * The maintenance line was basically nonexistent because Tricon didn't have it live yet We gave management the benefit of the doubt since they were operating without a proper office and handling a new development--but the pattern of poor service never improved. About five months after moving in, we were contacted about an unpaid move-in fee that had never been included in our original balance. While the amount was small, it was frustrating to be held accountable for their oversight months later but again we ended up giving them grace. Later, our key fobs suddenly stopped working without notice due to a system update that affected a "few" tenants but we were not informed. It took nearly a month to receive replacements, during which we couldn't access amenities we were paying for. You might wonder why we stayed so long. Honestly, we assumed many of these issues were out of the front office's control, and with a young child, we didn't want to deal with moving again. However, in our final year, we discovered a persistent pink substance in our shower that kept returning despite constant cleaning. It was eventually identified as mold. Maintenance initially claimed it was our responsibility, but their own technician admitted it was caused by improper sealing during construction. After escalating to corporate, they finally approved repairs--but only after significant back-and-forth. At move-out, we encountered yet another issue. While 30-day notice is standard, this property requires 60 days. We submitted notice 40 days in advance and requested leniency due to our ongoing issues, but never received a response in the 40 days prior to moving. After moving out, we followed up repeatedly and were ultimately told--again--that everything was our responsibility and we're not extended the same grace we often gave them. Final advice:If you choose to move here, document everything. Follow up constantly. Take photos at move-in. Don't expect flexibility or proactive support. If you're considering signing a lease--my honest recommendation is to look elsewhere. Based on our experience, if they didn't prioritize their first tenants, it's unlikely things have improved.

Walked in, no warm welcome or proper greeting. The young African American lady seemed way too busy…read moreto help us. Said she had a booking tour and was really dismissive, she could asked for our names , email , maybe book a tour? Simple did not care , this generation really lacks humanity. No follow up , no service ! She told us to scan a QR code for a self guided tour lol to which we found useless! I am looking to sell my property and rent while i try to time the market once again, I was interested in this community due to its amenities, but let me tell you I will never be back or inquire. GOD PROTECTS and works in mysterious ways, we drove around the community just to see a ton of ghetto looking people and old oily spilled cars. RUN !!

The ask officers here were ignorant, unprofessional and stole $1500 from me. The seller canceled…read moreand the escrow officer would not release my deposit without taking the money from me!! pure and simple theft, realtors and Riverside County avoid them like the plague for your sake and your clients

Tisha Monaco and her team are so wonderful. They were on top of evening and assisted me and my…read moresister every step of the way with are land sale. Look forward to doing business with her and her team again.

Magnum Property Management team are real pro. From advertising, leasing, tenant screening,…read moreinspection, rental placement (shout out to MONICA, Adam and Blue). I am so glad I found them (or him-Joshua). The team looks after you and the tenant - bridging both parties to a fair and happy handshake. The Team communicates well, smoothly process each and every phase of the transaction. Communicate every step and completion/status. Very, very well organized. Seems to me that they have a set of standard leasing plan that makes tenant and owner - stressed free!! Awesome MAGNUM TEAM. You're the best! I hope you sustain that level of professionalism.

My family and I have had horrible experience with magnum property management especially with a…read morestaff member whose name is "Blue". I feel that the house we rented is cursed because in two years there have been 3 leaks, the hvac system broke down, and the garage door broke. Blue has been rude and horrendous to speak with. We lived with 90F+ heat inside the home for a month last summer. There are exposed walls in the garage and my son's room. Blue only tried to find a solution 6 months after constant complaining that I wanted it repaired. She hired a sketchy guy to come but when I asked for someone else she said I didn't get to decide who can do it and that she called around a lot of places to get this guy. Really Blue he's the only guy in southern California who can repair a tiny crack in a tub?! She's just awful and we're looking for a new place now because I'm sure they will raise the rent and continue with the poor service and even worse attitude. Good luck to the next person who rents this home.

Words can't explain the effort and support that Donovan Palmer and his team have provided to my…read morewife and I through the purchase of our first home. I truly appreciate having you as our agent and I wish you much more great success. Thank you.

Donovan's services come highly recommended! I've experienced the following real estate deals with…read moreDonovan at my side and I have gotten nothing less than exceptional assistance and outcome. *Purchased & sold a single family home - resale *Purchased & sold a condominium - resale *In the process of Purchasing a single family home - new construction As you see, I am a repeat customer because Donovan will serve you as a realtor and/or your loan officer and provide exceptional knowledge and service. He helps you get your mind prepared for the what-if's and devise strategies to overcome all issues. On the profit side....you will win & On the selecting the most advantageous property side...you will win!! Donovan listens, he's available, he returns call, he's professional, respected in the community and shows a personal interest in you getting what you want from the deal!!! Donovan's group is a winning team that you'll be impressed to have....

Highly Recommend Suzette!…read more Suzette is truly an exceptional realtor! She helped me purchase my new home, and I could not have asked for a smoother, more stress-free experience. She is based in the Menifee area but is very familiar with many cities throughout Southern California, which made finding the right home so easy. From start to finish, Suzette went above and beyond to make sure I got everything I needed. She stayed on top of the lenders and made sure communication was clear and timely. Whenever there was a hiccup near the end of the process, she immediately stepped in and had everything resolved within a couple of days. One thing I really appreciated was how easy she was to reach -- there was never a time I couldn't contact her. She always responded within minutes, providing complete and detailed answers so I never had to guess or feel confused. Her professionalism, knowledge, and clarity made the entire home-buying process feel simple and stress-free. Honestly, I don't think things would have gone nearly as smoothly if I had relied solely on the lender for my new build. Every time the lender lagged in communication, Suzette swooped in to advocate for me -- and they immediately responded. She truly looks out for her clients every step of the way. If you're looking to buy or sell a home in SoCal, I highly recommend Suzette. She's an absolute pro, and you'll be in excellent hands with her!

There are a few things in life that you never want to get wrong . I would suggest buying and…read moreselling a home is one of them. I have to share my outstanding experience working with Stephanie Robert from start to finish. From our very first meeting, it was clear that she had an in-depth knowledge of the market, a strong network, and a genuine passion for helping clients accomplish their real estate goal. Stephanie was always professional, responsive, and incredibly patient, answering all of my questions and guiding me through each step of the process with clarity and confidence. Stephanie went above and beyond to ensure every detail was handled smoothly--negotiating effectively,staging my home, creating a strong listing and staying on top of all paperwork. Thanks to her hard work, I found a buyer within a week $20K over asking. We listed the home on May 5th and it closed June 4th. I truly felt supported throughout the entire journey. I would highly recommend Stephanie to anyone looking to buy or sell a home--you won't find a better advocate or more dedicated partner in real estate!Thank you again for your help Stephanie!

Let me start by saying I don't usually write negative reviews, especially about small businesses. I…read moregenuinely believe in supporting local companies, and I understand that real estate transactions can be stressful for everyone involved. However, our experience with Menifee Valley Escrow was extremely disappointing and unfortunately could not go unaddressed. In the beginning, Laurie and Janet were pleasant, attentive, and appeared helpful. Communication felt smooth at first. Unfortunately, that changed once we approached the closing stage and began asking for clarity and specifics about the process. Menifee Valley Escrow had all required documents in their possession for approximately two weeks prior to closing, yet our paperwork was not completed in time. What was most concerning was learning -- after repeated follow-ups -- that the deed had been rejected. Laurie was aware of this but did not communicate it to us. Instead, we were told, "There is nothing wrong with the paperwork and I'm 99% sure you guys will have the house today." That statement ultimately proved to be inaccurate. We were also told we would receive an email outlining the plan and what to expect next. That email never came. After countless phone calls from both us and our realtor, we continued to receive vague responses and were told Laurie would return our call to clarify everything. When she did call back -- two hours later -- we were informed that the deed had in fact been rejected and that they had arrived 10 minutes late to the title office, meaning closing would not happen that day. When we expressed our frustration about the conflicting information we had been given throughout the day, Laurie denied misleading us and ultimately ended the call abruptly stating "I'm sorry you're not greatful for everything we've done for you." Fast forward to the next day. Laurie informed our realtor that the deed would be recorded with our names at 8:00 a.m. Based on that clear representation, we scheduled our movers accordingly. Unfortunately, the deed was not recorded at 8:00 a.m., and we were left with movers at the property and no legal authorization to proceed. When we attempted to follow up -- after numerous calls simply seeking clarity and updates -- we were met with noticeable frustration and annoyance rather than professionalism or accountability. It is entirely reasonable for clients to request timely communication when thousands of dollars and a home closing are involved. This experience was deeply disappointing. Clear timelines and accurate communication are critical in escrow, and in this case, both were severely lacking. Buying a home is one of the most significant and emotional financial transactions a person can make. Clear, transparent, and proactive communication is essential -- especially during closing. Unfortunately, that level of professionalism and accountability was not our experience here. I hope this feedback is taken constructively. At the very least, future clients deserve timely updates and honest communication during such an important milestone. Very disappointed.

We just closed a purchase where Laurie and Myra handled the escrow and couldn't be happier. They…read morewere quick to get us the information we needed to fund the buyer's loan and helped to make this a smooth and successful purchase. We look forward to working with you again!

Kathleen is a professional, knowledgeable and very helpful real estate agent and property manager…read morewho truly cares about your specific needs either rentals or purchases (don't know what the previous guy's review was thinking - must have had a bad day because everyone in our neighborhood and others we know that we have referred thinks she's great! - Don't know why they haven't left reviews - maybe too busy?) We have known her for 4 years (2013-2017) and she has been the most genuine professional you will ever meet; she truly cares about your needs. In short, this is who you want to do business with. Kathleen O'Brien is probably the best property management professional in the whole Inland Empire for both the person that owns the house and the renter to be. She will never put you in a home that you will struggle with payments and will not ever put you in a home that you wish months later you had something bigger or nicer. If you call her with a problem in your rental she is on it and will take care of it immediately. She never forgets a face and always remembers your name. There is a difference with whom you do business with - Give Kathleen a call and find out! Lee and Marlene O.

I watched an elderly woman who is disabled and with section 8 unable to renew her lease and was…read moreforced out of her home of nearly 8 years. This was done by this management company....only to turn around and try to rent if for a few hundred dollars more!!! The individual who lived there has an excellent credit rating and consider the age of the home, it was well maintained. They did not give a reason for not renewing her lease. Which they are suppose to. Imagine finding out that this management company does not know how section 8 works and the laws that protect individuals from such actions from managment companies. Imagine ousting a senior citizen who is disabled, a section 8 recipient and just wanted a place to live peacefully no reason given.... Horrible company, horrible business morals and ethics. Buyer, renter, beware.

I have been to multiple viewings with family to see homes. We always have to call because the…read moreaccess code they give through text is never correct. Then you have to call and leave a message because no one is ver answers the phone. This is pathetic. This is unprofessional. This shows their lack of customer service. This company should be restructured and replace the current personal with qualified responsible professionals. I would never use this company if I was to put any of my properties with a property management company.