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    Donovan Palmer

    5.0 (14 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Donovan Palmer

    Mortgage services

    Mortgage refinancing

    Home purchase

    2 More Services

    Buyer's agent

    Listing agent

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    3 years ago

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    7 years ago

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    Donovan P.

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    Donovan P.

    Thank you for the opportunity, it was a pleasure working with you.

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    Ask the Community - Donovan Palmer

    Review Highlights - Donovan Palmer

    I am glad that I choose Don Realty to lead me through the home buying experience.

    Mentioned in 2 reviews

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    Tricon Menifee - Pad where you would think food would be prepped

    Tricon Menifee

    (7 reviews)

    RENTER BEWARE!!!!If I could give this place 0 stars, I absolutely would. I was the first tenant to…read moremove into this complex, and I truly wish I had known that this is not a traditional rental community. From the beginning, there were issues. We were originally scheduled to move in at the start of December 2023, but were notified last minute that construction delays pushed our move-in back two weeks. We had already given notice to our previous landlord, so we had to scramble to extend our stay. We tried to be understanding since we had a newborn and didn't want added stress. At move-in, the property manager pointed out areas that needed touch-ups that we could expect corrected in our initial weeks but those fixes were never completed. About three months in, we started hearing noises in the walls. By month four, it became frequent enough that we contacted maintenance. We were told this was "normal" for a new build and that pest control was our responsibility. After escalating, their team came out--but instead of resolving the issue, they sealed the entry points and trapped a rodent in the wall. We were then stuck living with the smell of a dead animal for a week, with no response or help from management. Unfortunately, this wasn't a one-time issue. When the weather got colder, the rodents returned. Multiple neighbors reported the same problem, so this is clearly a property-wide issue. Other problems continued: * Routine maintenance issues (lights, vents, etc.) were consistently labeled as "tenant responsibility" * Amenities were delayed far beyond promised timelines * Construction would begin working before the Menifee noise ordinance (we expected noise but not at 6 am) * The front gate frequently malfunctioned in the initial months, sometimes preventing entry/exit * It took months to receive a second garage remote and it was only prioritized after they flagged something for us to complete * Solar panel activation was also delayed * The maintenance line was basically nonexistent because Tricon didn't have it live yet We gave management the benefit of the doubt since they were operating without a proper office and handling a new development--but the pattern of poor service never improved. About five months after moving in, we were contacted about an unpaid move-in fee that had never been included in our original balance. While the amount was small, it was frustrating to be held accountable for their oversight months later but again we ended up giving them grace. Later, our key fobs suddenly stopped working without notice due to a system update that affected a "few" tenants but we were not informed. It took nearly a month to receive replacements, during which we couldn't access amenities we were paying for. You might wonder why we stayed so long. Honestly, we assumed many of these issues were out of the front office's control, and with a young child, we didn't want to deal with moving again. However, in our final year, we discovered a persistent pink substance in our shower that kept returning despite constant cleaning. It was eventually identified as mold. Maintenance initially claimed it was our responsibility, but their own technician admitted it was caused by improper sealing during construction. After escalating to corporate, they finally approved repairs--but only after significant back-and-forth. At move-out, we encountered yet another issue. While 30-day notice is standard, this property requires 60 days. We submitted notice 40 days in advance and requested leniency due to our ongoing issues, but never received a response in the 40 days prior to moving. After moving out, we followed up repeatedly and were ultimately told--again--that everything was our responsibility and we're not extended the same grace we often gave them. Final advice:If you choose to move here, document everything. Follow up constantly. Take photos at move-in. Don't expect flexibility or proactive support. If you're considering signing a lease--my honest recommendation is to look elsewhere. Based on our experience, if they didn't prioritize their first tenants, it's unlikely things have improved.

    Walked in, no warm welcome or proper greeting. The young African American lady seemed way too busy…read moreto help us. Said she had a booking tour and was really dismissive, she could asked for our names , email , maybe book a tour? Simple did not care , this generation really lacks humanity. No follow up , no service ! She told us to scan a QR code for a self guided tour lol to which we found useless! I am looking to sell my property and rent while i try to time the market once again, I was interested in this community due to its amenities, but let me tell you I will never be back or inquire. GOD PROTECTS and works in mysterious ways, we drove around the community just to see a ton of ghetto looking people and old oily spilled cars. RUN !!

    Henderson Woods Realty - Sold by the team at Henderson Woods Realty

    Henderson Woods Realty

    (4 reviews)

    Highly Recommend Suzette!…read more Suzette is truly an exceptional realtor! She helped me purchase my new home, and I could not have asked for a smoother, more stress-free experience. She is based in the Menifee area but is very familiar with many cities throughout Southern California, which made finding the right home so easy. From start to finish, Suzette went above and beyond to make sure I got everything I needed. She stayed on top of the lenders and made sure communication was clear and timely. Whenever there was a hiccup near the end of the process, she immediately stepped in and had everything resolved within a couple of days. One thing I really appreciated was how easy she was to reach -- there was never a time I couldn't contact her. She always responded within minutes, providing complete and detailed answers so I never had to guess or feel confused. Her professionalism, knowledge, and clarity made the entire home-buying process feel simple and stress-free. Honestly, I don't think things would have gone nearly as smoothly if I had relied solely on the lender for my new build. Every time the lender lagged in communication, Suzette swooped in to advocate for me -- and they immediately responded. She truly looks out for her clients every step of the way. If you're looking to buy or sell a home in SoCal, I highly recommend Suzette. She's an absolute pro, and you'll be in excellent hands with her!

    There are a few things in life that you never want to get wrong . I would suggest buying and…read moreselling a home is one of them. I have to share my outstanding experience working with Stephanie Robert from start to finish. From our very first meeting, it was clear that she had an in-depth knowledge of the market, a strong network, and a genuine passion for helping clients accomplish their real estate goal. Stephanie was always professional, responsive, and incredibly patient, answering all of my questions and guiding me through each step of the process with clarity and confidence. Stephanie went above and beyond to ensure every detail was handled smoothly--negotiating effectively,staging my home, creating a strong listing and staying on top of all paperwork. Thanks to her hard work, I found a buyer within a week $20K over asking. We listed the home on May 5th and it closed June 4th. I truly felt supported throughout the entire journey. I would highly recommend Stephanie to anyone looking to buy or sell a home--you won't find a better advocate or more dedicated partner in real estate!Thank you again for your help Stephanie!

    Menifee Valley Escrow

    Menifee Valley Escrow

    (18 reviews)

    Let me start by saying I don't usually write negative reviews, especially about small businesses. I…read moregenuinely believe in supporting local companies, and I understand that real estate transactions can be stressful for everyone involved. However, our experience with Menifee Valley Escrow was extremely disappointing and unfortunately could not go unaddressed. In the beginning, Laurie and Janet were pleasant, attentive, and appeared helpful. Communication felt smooth at first. Unfortunately, that changed once we approached the closing stage and began asking for clarity and specifics about the process. Menifee Valley Escrow had all required documents in their possession for approximately two weeks prior to closing, yet our paperwork was not completed in time. What was most concerning was learning -- after repeated follow-ups -- that the deed had been rejected. Laurie was aware of this but did not communicate it to us. Instead, we were told, "There is nothing wrong with the paperwork and I'm 99% sure you guys will have the house today." That statement ultimately proved to be inaccurate. We were also told we would receive an email outlining the plan and what to expect next. That email never came. After countless phone calls from both us and our realtor, we continued to receive vague responses and were told Laurie would return our call to clarify everything. When she did call back -- two hours later -- we were informed that the deed had in fact been rejected and that they had arrived 10 minutes late to the title office, meaning closing would not happen that day. When we expressed our frustration about the conflicting information we had been given throughout the day, Laurie denied misleading us and ultimately ended the call abruptly stating "I'm sorry you're not greatful for everything we've done for you." Fast forward to the next day. Laurie informed our realtor that the deed would be recorded with our names at 8:00 a.m. Based on that clear representation, we scheduled our movers accordingly. Unfortunately, the deed was not recorded at 8:00 a.m., and we were left with movers at the property and no legal authorization to proceed. When we attempted to follow up -- after numerous calls simply seeking clarity and updates -- we were met with noticeable frustration and annoyance rather than professionalism or accountability. It is entirely reasonable for clients to request timely communication when thousands of dollars and a home closing are involved. This experience was deeply disappointing. Clear timelines and accurate communication are critical in escrow, and in this case, both were severely lacking. Buying a home is one of the most significant and emotional financial transactions a person can make. Clear, transparent, and proactive communication is essential -- especially during closing. Unfortunately, that level of professionalism and accountability was not our experience here. I hope this feedback is taken constructively. At the very least, future clients deserve timely updates and honest communication during such an important milestone. Very disappointed.

    We just closed a purchase where Laurie and Myra handled the escrow and couldn't be happier. They…read morewere quick to get us the information we needed to fund the buyer's loan and helped to make this a smooth and successful purchase. We look forward to working with you again!

    Donovan Palmer - mortgagebrokers - Updated May 2026

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